Senior Support Specialist in Canada

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is the world's leading visual search and discovery platform, serving over 500 million monthly active users globally on their journey from inspiration to action. As we scale experiences in a complicated ecosystem, ensuring they are safe, fair, and trustworthy is paramount. We are looking for a Senior Data Scientist to help lead Pinterest's Trust and Safety mandate by designing the foundations for measuring the prevalence of unsafe content across the platform. In this role, you will design and build sampling frameworks, complex data aggregations, and measurement methodologies to track Trust & Safety policy violations across complex, multi-component user interactions. You will work in a highly collaborative and cross-functional environment, partnering with ML Engineers, Trust & Safety Ops, subject matter expert teams, and Product

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. Robinhood’s Trading Products team builds and evolves the customer-facing stock trading experience within Brokerage Engineering, owning key parts of the equities product surface. The team works across core order flows, trading state updates, and frontend product experiences to help customers research, place, and manage trades with reliability at scale. As a Senior Android Engineer on this team, you would lead the development of high-impact mobile experiences that sit at the center of the trading journey. We’re looking for someone who can drive complex Android work end to end, partner closely across functions, and bring the technical depth and product judgment to flex into staff-level scope for the right candidate. This role is based in our Menlo Park, CA or New York City, NY office, with in-person

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Money Movement team builds and scales the systems that power how customers move money into, out of, and within Robinhood. This includes payment rails, integrations with financial data providers, and partnerships with payment processors that ensure reliability, speed, and security. The team works closely with engineering, compliance, and external partners to deliver seamless fund movement experiences that customers trust every day! As a Senior Product Manager, you will set the strategic vision and deliver products that scale how money flows across Robinhood’s global ecosystem. You will lead zero-to-one product launches, own complex integrations with fintech partners, and evolve our payment infrastructure to move money faster & reliably for our users. You will partner with engineering, legal, and operations to ensure systems are robust, compliant, and easy for customers to use. This role is based in our Menlo Park, CA office with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and des

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our Menlo Park, California office, with in-person attendance expected at least 3 days per week. What you'll do: Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure Partner closely across many different types of engineers to raise the bar for operational excellence and incident r

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth team's mission is to help Robinhood grow smarter, not just faster, by pairing data-driven insights with sharp execution. We help ensure every growth investment is measurable, efficient, and delivers lasting value. We work closely with partners in Product, Paid Media, and Lifecycle Marketing to improve how we acquire users, keep them engaged, and grow their value over time. As a Senior Data Scientist, Product , you will help answer big, foundational questions to shape our premium subscription product, Robinhood Gold! In this high-impact role, you will help identify the right customers for Gold and determine which offers and incentives drive signups and retention. You will collaborate closely with partners across Product, Marketing, and Finance to prioritize key initiatives and measure business impact clearly. This position offers tremendous opportunity to influence product strategy and shape our long-term growth trajectory. This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our o

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain! We build secure, intuitive, and decentralized products that enable our users to custody and manage their digital assets. Our team works at the intersection of traditional finance and web3, driving progress in cryptocurrency and blockchain applications. We work closely with product managers, product designers, and backend engineers to deliver highly reliable, high-performance systems for customers worldwide. We pride ourselves on a culture of shared learning, high technical standards, and respectful collaboration. As a Senior Android Developer , you’ll build and own new product features for the Robinhood Wallet Android app. You will develop reliable and secure solutions to deliver a high-quality trading experience for cryptocurrencies and tokenized stocks, including perpetual futures, to customers worldwide. In this role, you will take lead responsibility for designing scalable mobile architectures, defining code standards, and maintaining high-quality codebases. You will collaborate closely with client engineers, backend develop

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Mapping team at Lyft is tasked with building a digital representation of the physical world - a map. We collect and serve the freshest and most accurate mapping data possible, along with algorithms, models, platform services, and map-based user experiences that power Lyft’s current and future transportation offerings. Mapping represents a huge opportunity for Lyft’s business, but also a big challenge. We build and scale systems that deal with large data storage, real-time data processing, machine / deep learning pipelines, routing and ETA models, driver and passenger location tracking, and more. We built beautiful and magical user experiences on top of all those services, and compete with companies that have been in the mapping business for decades. Our engineering team is growing rapidly, and we are looking for Engineering Managers to help us scale. Our engineers are smart, flexible, and love solving difficult challenges. They look to their managers for organizational transparency, career development, mentorship, and honest feedback. They move fast and ship code to production continuously, relying on their leadership to increase productivity by removing obstacles and keeping processes lean. Responsibilities: Manage a rapidly growing team of engineers developing user-facing Mapping experiences Mentor and guide the professional and technical development of your team members. Help develop their careers and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals Build teams that are collaborative, inclusive, and respectful of each other Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members Create plans for prioritizing technical and resourcing challenges in your organizat

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring a Senior Financial Data Analyst to lead the Reporting sub-team within Finance Data & Insights. This sub-team is core to ensuring all key Run the Business (RTB) financial reports are complete, accurate, and operationally reliable on a day-to-day basis. The mandate is two-fold: build repeatable systems, playbooks, and documented workflows that reduce reactive work, and own the primary stakeholder relationships for RTB work across teams. This is a high-visibility role that combines hands-on ownership of critical reporting with team leadership and process-building. Responsibilities: Own all RTB and Compliance reporting (tax, airports, audit requests, etc.), ensuring accuracy, completeness, and operational reliability Build and maintain process documentation, checklists, and operational playbooks that make reporting workflows repeatable and resilient Receive and operationalize reports stabilized by Finance Data Products, integrating them into day-to-day RTB reporting operations Reduce fire-drill, ad-hoc response patterns by replacing them with documented, recurring workflows and automation Identify and drive automation opportunities across RTB reporting processes to improve efficiency, reduce manual effort, and further reduce ad-hoc work Own primary stakeholder relationships for RTB work, serving as the go-to point of contact across teams Lead large-scale, cross-functional initiatives with significant autonomy — from problem definition through execution — proactively communicating progress and risks to stakeholders and management Proactively identify risks, gaps, and opportunities for improvement within RTB reporting and drive initiatives to address them Experience: BA/BS with 5+ years of experience in finance, accounting, business, consulting, or analytics Advanced proficiency in

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features. The Global Growth organization is chartering the future for Lyft’s growth, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As a Senior Analyst, you will collaborate with our world class team of engineers, product managers, and designers to build the roadmap for business and product expansion to meet the needs of our international customers. The ideal candidate is a thought leader in this space, working across multiple functions and geographies. This role blends strong business acumen, marketplace dynamics, and strategic understanding of regulatory landscapes to craft a vision for Lyft around the globe. This role will help define Lyft’s strategy for where and how Lyft expands its footprint around the world, sizes the opportunity, scopes the unique products required, and is a liaison to our central marketplace teams. In this role, you will help us tackle problems such as: How will global expansion impact our current North American rideshare users? How does the competitive landscape in future geographies impact our growth strategy? What product developments do we need to develop to successfully expand and gain market share? H

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Luxury team builds rich and creative features that set the standard for the ride-sharing industry. We're looking for a motivated Senior Engineering Manager to lead the team building app experiences, UIs, and infrastructure for Black, Black SUV, and other upmarket modes where quality is uncompromising. As a Senior Engineering Manager, you'll set the technical direction for the team, making tradeoffs between technical investments and product work, and communicating strategy transparently to your team and to leadership. You'll act as a critical technical leader across backend, frontend, iOS, and Android, taking holistic ownership of complex systems, defining strategic roadmaps, and driving cross-functional alignment and engineering excellence to improve the luxury experience. Ownership is a key quality for this team. You should be driven to track projects to successful completion and beyond, taking initiative to work with other teams and functions to ensure your team's work reaches users and drives impact. You'll also help shape product direction by developing a deep understanding of the customer. You'll lead a group of talented engineers, helping the team deliver business impact while staying open to change through constant experimentation. You'll collaborate with engineering, product, data science, design, and operations on programs that empower the team to iterate quickly, delighting our passengers and drivers. If you enjoy collaborating with technical and nontechnical partners on a product with real-world impact, this is the role for you. Responsibilities: Lead a team of talented backend, frontend, and mobile engineers and engineering managers who like to ship code and tackle hard engineering problems Mentor and guide the professional and technical development of your team members. Help d

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions.We tackle a wide range of challenges - from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. Lyft Business builds products that help organizations move the people who matter most - employees, customers, patients, and guests - easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We are seeking a Senior Data Scientist to lead technical initiatives across the entire Lyft Business product suite. In this role, you will shape the technical vision, define algorithmic roadmaps, and drive execution for data science projects that accelerate growth, improve operational efficiency, and deliver measurable value to our enterprise partners. You’ll collaborate closely with Product, Engineering, Design, and Go-to-Market teams to build production ML models, experimentation frameworks, and advanced analytics that inform strategy and power product innovation. This is a high-visibility, high-impact role with direct influence on Lyft’s enterprise offerings. The ideal candidate will bring deep expertise in algorithm development, machine learning, causal inference, and experimentation, alongside strong business acumen in B2B contexts and a proven track record of t

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Growth Products team drives rider and driver acquisition to scale the business and balance the marketplace. We specialize in incentive and messaging targeting, budget optimization, and paid media measurement, and move rapidly to test new ideas and products. As a Data Scientist expert in causal inference and marketing mix models (MMM), you will lead our efforts to measure and optimize investments across marketing channels. Responsibilities: Deliver results across the entire lifecycle of data science solutions for Growth: from defining the problem with cross-functional stakeholders to deploying production models that address key business problems. Own complex domains and develop long-term roadmaps to maximize business impact. Build statistical pipelines, write production code, and design/analyze experiments. Participate in the science on-call rotation to ensure automated campaigns operate successfully. Experience: Advanced degree in statistics, economics, mathematics, or equivalent industry experience. 4+ years of industry experience in causal inference or data science. Proven ability to apply statistics to unstructured problems and deliver measurable results. Deep technical expertise in causal inference and tackling challenging measurement problems. Expertise in marketing mix modeling is highly preferred. Expertise in SQL and experience with large-scale data platforms. Proficiency in Python and working within production coding environments. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team membe

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Mapping team at Lyft is tasked with building a digital representation of the physical world - a map. We collect and serve the freshest and most accurate mapping data possible, along with algorithms, models, platform services, and map-based user experiences that power Lyft’s current and future transportation offerings. Mapping represents a huge opportunity for Lyft’s business, but also a big challenge. We build and scale systems that deal with large data storage, real-time data processing, machine / deep learning pipelines, routing and ETA models, driver and passenger location tracking, and more. We built beautiful and magical user experiences on top of all those services, and compete with companies that have been in the mapping business for decades. Our engineering team is growing rapidly, and we are looking for Engineering Managers to help us scale. Our engineers are smart, flexible, and love solving difficult challenges. They look to their managers for organizational transparency, career development, mentorship, and honest feedback. They move fast and ship code to production continuously, relying on their leadership to increase productivity by removing obstacles and keeping processes lean. Responsibilities : Manage a rapidly growing team of engineers developing user-facing Mapping experiences Mentor and guide the professional and technical development of your team members. Help develop their careers and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals Build teams that are collaborative, inclusive, and respectful of each other Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members Create plans for prioritizing technical and resourcing challenges in y

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft Urban Solutions (LUS) is North America’s leader in micromobility. We own, operate, or provide hardware and software solutions for bikeshare and scootershare programs in 57+ global markets including Montreal, London, New York City, Mexico City and others. Our rapidly growing active fleet includes state-of-the-art charging stations, electric bikes, and scooters, and services hundreds of millions of rides per year. The Hardware Product and Industrial Design Team at LUS is responsible for conceiving, guiding development of, launching, and sustaining world-class products used by riders, cities, and operators over the world. We represent LUS in micromobility forums, engage directly with customers, and guide research and development. We aim to ensure all products we develop are delightful for riders, globally competitive, elegant, and future-facing. We are looking for an exceptional Senior Product Manager, Hardware to manage our existing stations portfolio as well as develop our next generation of stations products. Our stations are now as iconic in cityscapes as London Routemaster buses of old. You will have end-to-end ownership of new station product development, leading a cross-functional team through all phases of hardware development to launch, and will be responsible for a fleet of over 300,000 charging and non-charging station assets already on the ground. You will engage directly with LUS leadership, engineering, data science, operations, and design to achieve the company’s vision for reinventing transportation. You will work closely with our Vehicles Product Manager, Industrial Design team, and counterparts in software product management to ensure ou

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. The Applied AI team is looking for a Backend Engineer to join the AI Entries team. You will build the foundational infrastructure that connects Lyft to emerging AI ecosystems and devices and architect the APIs and orchestration layers that allow third-party agents and multimodal interfaces to interact with Lyft. By building these robust integration, you will help make Lyft available where our riders are. Responsibilities: Establish engineering best practices and patterns; help uplift the team's craft and drive a culture of engineering excellence Drive high-impact projects and innovate new solutions to deliver the best user experience Produce and drive scalable system design for large, complex features — from idea through execution and launch Mentor engineers on the team, providing technical guidance and supporting their growth Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and share knowledge across the team Participate in the team's on-call rotation; identify, triage, debug, and resolve issues across our applications and platforms Have the ability to explain the various trade offs made in decisions Manage project priorities, deadlines, and deliverables. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or equivalent practical experience. 5+ years of software engineering/production