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Senior Technical Support Specialist in San Francisco

182 active opportunities · Updated October 2026

Explore current senior technical support specialist jobs in San Francisco. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 San Francisco, Canada· Full-time
✓ High-confidence listingCompany trend -74.4%
Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Luxury team builds rich and creative features that set the standard for the ride-sharing industry. We're looking for a motivated Senior Engineering Manager to lead the team building app experiences, UIs, and infrastructure for Black, Black SUV, and other upmarket modes where quality is uncompromising. As a Senior Engineering Manager, you'll set the technical direction for the team, making tradeoffs between technical investments and product work, and communicating strategy transparently to your team and to leadership. You'll act as a critical technical leader across backend, frontend, iOS, and Android, taking holistic ownership of complex systems, defining strategic roadmaps, and driving cross-functional alignment and engineering excellence to improve the luxury experience. Ownership is a key quality for this team. You should be driven to track projects to successful completion and beyond, taking initiative to work with other teams and functions to ensure your team's work reaches users and drives impact. You'll also help shape product direction by developing a deep understanding of the customer. You'll lead a group of talented engineers, helping the team deliver business impact while staying open to change through constant experimentation. You'll collaborate with engineering, product, data science, design, and operations on programs that empower the team to iterate quickly, delighting our passengers and drivers. If you enjoy collaborating with technical and nontechnical partners on a product with real-world impact, this is the role for you. Responsibilities: Lead a team of talented backend, frontend, and mobile engineers and engineering managers who like to ship code and tackle hard engineering problems Mentor and guide the professional and technical development of your team members. Help d

L
📍 San Francisco, Canada· Full-time
✓ High-confidence listingCompany trend -74.4%

From $1.8M/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Technology stack has never been more capable, the differentiator now is the expertise to unlock it. . As a Senior Workday Engineer at Lyft, you'll be the technical cornerstone of our People Technology team, owning the design, development, and delivery of the integrations, custom applications, and AI solutions that the entire People function depends on. This role uniquely combines deep, demonstrable mastery across the full Workday technology stack with an AI-native engineering approach, enabling you to build solutions that don't just automate what exists today but fundamentally raise the bar for how People Technology delivers value. We're seeking a hands-on engineer who commands the full depth of the Workday ecosystem, from Studio and Core Connectors to Extend and Prism Analytics, and brings the technical judgment to architect solutions that scale with the business. You'll be the trusted technical owner of our People Technology platforms, partnering closely with HR, Payroll, Finance, and Benefits stakeholders to translate complex requirements into scalable, maintainable solutions that truly move the needle. With AI reshaping how People Technology teams operate, your expertise will be critical in actively identifying, building, and shipping AI-powered solutions that eliminate manual work, accelerate delivery, and push our teams from tactical execution to strategic impact. In this role, you'll integrate LLMs into HR workflows, build and maintain MCP servers that expose People systems data securely to AI agents, mentor junior engineers, and set the engineering standard for a team that is redefining what enterprise People Technology looks like. If you are a candidate who has the vision of what could be, who has the ability to cultivate relationships, and has a belief in driving impact, then you

RestAIGoRust
L
📍 San Francisco, Canada· Full-time
✓ High-confidence listingCompany trend -74.4%
Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Lyft Business Product Platform team builds the systems and experiences that power Lyft's B2B products — enabling companies, organizations, and their employees to seamlessly access Lyft's transportation network. We sit at the intersection of product and platform, owning both the customer-facing features and the underlying infrastructure that makes them reliable at scale. Our work directly impacts how businesses integrate with Lyft, how admins manage their programs, and how millions of riders get where they need to go. Responsibilities: Drive architecture and technical design for systems that are highly available, scalable, and built to last — not just for today's requirements but for where the product is heading Own features end-to-end: from shaping the technical spec and design through to production rollout and operational health Think critically about how AI capabilities can be incorporated into Lyft Business products to improve the experience for business admins and riders — and bring that perspective into roadmap and architecture conversations Make well-reasoned trade-off decisions and communicate them clearly to peers, leads, and cross-functional partners Write clean, well-tested, maintainable code and hold a high bar for the same in code reviews Partner across engineering, product, and design to align on direction and get buy-in on technical approaches Proactively engage in incident response, contributing both to resolution and to long-term reliability improvements Grow the team's technical culture through design reviews, tech talks, and mentorship Experience: 5+ years of software engineering experience, with a track record of designing and shipping production systems at scale Strong system design instincts — you can reason through distributed systems trade-offs, identify failure modes, and

SQLAWSAzureGCP
A
📍 San Francisco, Canada· Full-time
✓ High-confidence listingCompany trend -87.1%

From $196K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Data Science team works closely with partners from Design, Product and Engineering across Airbnb’s product portfolio. Our work involves 0-to-1 innovation, applying sophisticated modeling techniques to critical Airbnb problems and finding new ways to leverage science for the good of the Airbnb community. Web prototypers work with Data Scientists to identify key questions during the development of these new solutions and build software prototypes that answer them. The work of DS prototyping covers everything from designing the right data visualization to focused explorations that help solve key design questions to broad explorations that help validate ideas. The Difference You Will Make: This role is focussed on partnering with the Data Science team to develop prototypes that show the potential of new data models targeting critical business and user problems. Step change advances in ML/AI have the potential to transform Airbnb, but doing that well requires not just building the right models, but also creating the right experience -- your work will be critical in enabling us to do that. Sophisticated and impactful models are often complex and hard to understand -- by building effective prototypes you can help close that gap and allow innovation to flourish. Your prototypes will enable leadership to make critical and strategic business decisions by demonstrating technical feasibility, suggesting implementation approaches, enabling user studies, and more. A Typical Day: As a web prototyper, you will create prototypes that enable differentiating and industry-leading produc

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HI
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$179K – $252K/yr

Quick readStrong listing-quality and freshness signals

Who We Are HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates. We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless. We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset. By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work. Join us as we reinvent work, so people everywhere can do their best work. About The Role HP IQ’s System Software team enables on-device experiences to take full advantage of our hardware capabilities.Our team collaborates with internal and external partners to develop unique solutions using cutting edge hardware, sensors, algorithms, and interaction models. If you enjoy solving complex, interdisciplinary problems with a world-class team, we'd love to hear from you! What You Might Do Lead, grow and mentor a high-performing embedded software team in a startup environment Serve as a technical leader and escalation point for complex hardware/software integration issues Communicate technical vision, risks, and progress clearly to cross-functional and executive stakeholders Own system-level strategy, architecture, and technical direction across multiple products Drive execution of low-level driver and framework software development in C and C++ across multiple devices and operating systems Oversee integration between hardware and software, ensuring alignment across cross-functional teams Guide performance, power, and thermal optimization efforts Balance hands-on technical invol

JavaRedisLinuxAI
A
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. The Senior Enterprise Engineer opportunity Statsig is building an Enterprise Engineering team for engineers who want unusually direct ownership of high-stakes customer outcomes. Like a Forward Deployed Engineering team, Enterprise Engineering works extremely close to customers and tackles the technical problems that matter most to them. The difference is the scope of ownership. Forward Deployed Engineering is often concentrated around implementation or onboarding; Enterprise Engineering is responsible for a customer’s technical success throughout the entire customer journey. You’ll stay close as needs evolve, answering questions, investigating across the stack, identifying root causes, shipping fixes and features, and remaining accountable through resolution. This is a software engineering role with a tight customer feedback loop. It is ideal for a pragmati

GitRestAIGo
V
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$260K – $290K/yr

Quick readStrong listing-quality and freshness signals

About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role VSCO is hiring a Senior Staff Engineer to own Reflex, our production GPU image-processing engine, and the path it takes into Studio Pro on iOS and macOS. This is a critical technical leader. You will deepen a stack that is already in customers’ hands: new capabilities (RAW, large-image export, desktop), production quality (color correctness, memory, performance), and the contracts that let product engineers ship on top of the engine without becoming graphics programmers. You will also lead company-wide engineering mentorship and force-multiplication — tools, workflows, and AI-assisted development that make the rest of the team more effective. In This

ReactRestAIGo
V
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

$150K – $210K/yr

Quick readStrong listing-quality and freshness signals

Location: San Francisco, CA (Hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're seeking an experienced Senior Optimization Engineer to join our Data Science Team. In this role, you will lead the design, development, and deployment of optimization models that power our software platform across applications including electricity markets, renewable energy, and battery energy storage systems. You will be responsible for developing production-grade optimization engines that solve complex operational and planning problems at scale. This role requires deep expertise in mathematical optimization, strong software engineering skills in Python, and experience building optimization models that integrate with production systems. The ideal candidate has significant experience in the energy industry, particularly electricity markets and battery storage optimization. This position emphasizes technical leadership, ownership of complex optimization projects, and collaboration across engineering, product, and commercial teams to deliver high-impact optimization solutions. Key Res

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📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $190.8K/yr

Quick readStrong listing-quality and freshness signals

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Media Experience team exists to empower users to discover, consume, and engage with the best media content on Reddit. We do that by making video consumption intuitive and engaging. Because video is a powerful medium for community connection, our goal is to ensure our video experience is best-in-class for every user. Our north star is growing video views and video users . These are users who consistently return to Reddit for the unique, authentic content that fuels our communities. Achieving this level of consistent engagement requires a product flywheel that surfaces the right video features, UI optimizations, and playback improvements at the right moment to accelerate organic engagement. We use data, Quality of Experience (QoE) signals, and rapid product experimentation to identify and resolve any friction preventing a seamless viewing experience. We move with urgency, instrument everything, and treat a missed engagement milestone as a signal to learn from, not a number to ignore. If you want to build iOS video experiences that measurably change the trajectory of tens of millions of users and improve the overall engagement of Reddit itself, this is your team. What you’ll do: 🚀 Drive the Technical Strategy for Media Engagement Lead the iOS architecture for user-facing features that boost video discovery and consumption. You’ll design and build immersive viewing surfaces and intuitive UI/UX flows that directly maximize watch time, user retention, and daily active video consumers. 🔬 Champion for User Experience With

RestAISwiftGo
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $1.3M/yr

Quick readStrong listing-quality and freshness signals

About the Team We’re looking for a Senior University Recruiter to help us identify and attract top-tier early career talent to join our Engineering and Design teams. For the first time, our global organizations of DoorDash, Wolt, and Deliveroo will be joining forces for one unified, global internship program and you would be on the forefront of building what this strategy looks like for a global team. From building relationships with universities to advising on the interview processes, being a part of headcount conversations to planning events and running performance review cycles, you will help build the foundations of this program making it something that can scale and grow each year. About the Role Your impact will go beyond filling roles; you’ll shape how we approach hiring from how we define what ‘great’ looks like in an engineer. You’ll play a key role in how we build diverse talent pipelines and create a seamless experience for every candidate and intern throughout the program. You’ll be the bridge between us and top university talent, helping DoorDash continue to invest in, build, and grow the next generation. This role sits within our Engineering Recruiting team and reports into the Recruiting Manager for Global University Recruiting. It will be based in San Francisco, CA. You’re Excited About This Opportunity Because You Will… Manage full-cycle recruitment for all technical intern and new grad hiring roles across the US Identify, engage, and maintain relationships with high-potential candidates, partnership organizations, and universities Build diverse talent pipelines, and run smooth, efficient processes from first conversation to final offer Embed DE&I principles into every stage of the process from diversifying sourcing channels to reducing bias in assessment and ensuring diversity in interview panels. Build and streamline interview processes and workflows ensuring we’re iterating and adjusting as we scale and grow Train interviewers and coach

AWSGitRestAI
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing

From $1.6M/yr

Quick readStrong listing-quality and freshness signals

About the Team DoorDash’s GenAI Platform team sits within Machine Learning Platform and builds the shared infrastructure that helps DoorDash, Wolt, and Deliveroo teams safely bring GenAI-powered products, agents, automation, and personalization to production. Our mission is to increase the velocity of business impact from GenAI. A central pillar of that work is running frontier open-weight LLMs and VLMs (such as GLM, Qwen, Kimi, and DeepSeek) ourselves — real-time GPU serving, high-throughput batch inference, and fine-tuning on autoscaling GPUs — delivering large cost and latency wins (for example, a billion embeddings produced roughly 20× cheaper and visual models served roughly 72% cheaper). We also own core platform surfaces including the LLM Gateway, Agent Gateway, evals infrastructure, guardrails, and cost attribution. About the Role You will join a small, high-leverage team building production infrastructure for Generative AI at DoorDash, leading the design and architecture of our open-weights model platform spanning inference and fine-tuning: real-time GPU serving, high-throughput batch inference, and model fine-tuning. You’ll set technical direction across model serving and inference engines, fine-tuning and training pipelines, GPU autoscaling and utilization, batch pipelines, backend services, and observability, and mentor engineers as you go. This role is ideal for a senior engineer who enjoys owning ambiguous, high-impact systems and pushing the cost/performance frontier of GPU inference and fine-tuning in a fast-moving technical area where product needs, model capabilities, vendor ecosystems, and cost/performance tradeoffs are evolving quickly. You’re excited about this opportunity because you will… Lead the design of infrastructure that helps DoorDash teams move GenAI ideas from prototype to production, increasing the velocity of business impact from AI across the company. Own and evolve our open-weights serving stack — real-time GPU endpoints, high-thr

PythonAWSGCPKubernetes
DU
📍 San Francisco, Canada· Full-time· Remote
✓ High-confidence listing

From $1.1M/yr

Quick readStrong listing-quality and freshness signals

About the Team The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive our business goals. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role You will be focused on partnering with our sales & strategy teams, who help solve pain points for small business (SMB) merchants on the Doordash platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams. You will report into a Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization. You’re excited about this opportunity because you will… Strategize – Devise and execute initiatives against the overall sales org strategy for “winning the merchant” while managing stakeholders across multiple lines of business Experiment – Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts Optimize – Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance Influence – Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets We’re excited about you because… You have 2+ years of experience in Analytics, Consulting, or Strategy You have a bachelors degree or higher You are highly technical with advanced SQL, basic Python/R, AI, and data modeling experience. You are an excellent analytical thinker who can deliver actionable recommendations

PythonSQLAWSGit
DU
📍 San Francisco, Canada· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Design Manager at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. You'll work shoulder-to-shoulder with Engineering and Product Management, dig into the data, and use LLM-powered tools alongside traditional design tools. If the LLM powered tools don’t exist yet, you build them. About the Role Trust is the foundation of every interaction on DoorDash. We're looking for a design leader who can define and drive a vision for designing for integrity at scale. In this role, you will join the Integrity organization. You’ll lead a team of designers working across fraud prevention, trust, safety, and compliance — protecting millions of consumers, Dashers, and merchants while keeping the platform seamless and trustworthy. You will report into the Head of Design for our Customer Experience & Integrity organization. This role is hybrid- 1–2 days per week in one of our Design Hubs. You’re excited about this opportunity because you will… Set the technical direction for Design across your product area — decide what gets built, in what order, and why; connect multiple teams around shared platforms so the work compounds instead of duplicating Work on ambiguous problems and turn them into architecture decisions and working systems that teams actually use; earn trust with leadership not through decks, but through prototypes and shipped code that make your point for you Stay close to the code and the craft across multiple projects at once — you're not just reviewing, you're building; the work you ship will move real metrics across the product area

TypeScriptReactAWSGit
L
📍 San Francisco, Canada· Full-time
✓ High-confidence listingCompany trend -74.4%
Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Mapping team at Lyft is tasked with building a digital representation of the physical world - a map. We collect and serve the freshest and most accurate mapping data possible, along with algorithms, models, platform services, and map-based user experiences that power Lyft’s current and future transportation offerings. Mapping represents a huge opportunity for Lyft’s business, but also a big challenge. We build and scale systems that deal with large data storage, real-time data processing, machine / deep learning pipelines, routing and ETA models, driver and passenger location tracking, and more. We built beautiful and magical user experiences on top of all those services, and compete with companies that have been in the mapping business for decades. Our engineering team is growing rapidly, and we are looking for Engineering Managers to help us scale. Our engineers are smart, flexible, and love solving difficult challenges. They look to their managers for organizational transparency, career development, mentorship, and honest feedback. They move fast and ship code to production continuously, relying on their leadership to increase productivity by removing obstacles and keeping processes lean. Responsibilities: Manage a rapidly growing team of engineers developing user-facing Mapping experiences Mentor and guide the professional and technical development of your team members. Help develop their careers and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals Build teams that are collaborative, inclusive, and respectful of each other Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members Create plans for prioritizing technical and resourcing challenges in your organizat

L
📍 San Francisco, Canada· Full-time
✓ High-confidence listingCompany trend -74.4%

₹1.5L – ₹1.9L/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our mission is to improve people's lives with the world's best transportation. To accomplish this, we start with our community by creating an open, inclusive, and diverse organization. About the Team The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions.This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. About the Role We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priori

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