Service Support in Canada

Chez Lyft, notre mission est de servir et de connecter. Nous nous efforçons d'y parvenir en cultivant un environnement de travail inclusif où chaque membre de l'équipe a sa place et peut s'épanouir. Lyft Urban Solutions gère les systèmes de vélos et de trottinettes en libre-service qui transportent des millions de personnes dans plus de 60 villes à travers le monde. Nous avons créé le premier système de vélos en libre-service automatisé d'Amérique du Nord et restons à la pointe de la révolution de la micromobilité. Nos systèmes sont présents partout dans le monde : de Citi Bike à New York à BIXI à Montréal, en passant par Divvy à Chicago, Capital Bikeshare à Washington D.C., et des systèmes emblématiques à Austin, Barcelone, Bogota, Boston, Buenos Aires, Columbus, Detroit, Dubaï, Londres, Madrid, Mexico, Monaco, Pittsburgh, Portland, Rio de Janeiro, San Francisco, Toronto et bien d'autres villes. Nous ne sommes pas de simples fournisseurs de technologies : nous exploitons ces systèmes, en développant les logiciels, le matériel et les opérations qui permettent à la micromobilité urbaine de fonctionner à grande échelle. Envie de contribuer à façonner le quotidien de millions de personnes dans leurs villes ? Nous recherchons un(e) ingénieur(e) logiciel Android pour rejoindre l'équipe Expérience utilisateur au sein de Lyft Urban Solutions. Votre travail contribuera directement à l'expérience numérique de nos plateformes de vélos et de trottinettes en libre-service. Vous développerez les systèmes backend qui garantissent une expérience fluide et rapide pour les programmes d'abonnement, les fonctionnalités destinées aux utilisateurs et les interactions en temps réel. Ce recrutement est urgent ; l'équipe a des objectifs ambitieux pour 2026 et recherche des ingénieurs compétents, opérationnels immédiatement. Nos ingénieurs sont des personnes brillantes, pragmatiques et capables de résoudre les problèmes rapidement, assurant ainsi un déploiement continu en production. Respon

Dans le présent document, les termes employés pour désigner des personnes sont pris au sens générique; ils ont à la fois valeur d’un féminin et d’un masculin. Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft a d'abord vu le jour à San Francisco en tant que réseau de covoiturage qui s'appuyait sur les dons. Maintenant Lyft facilite le transport de millions de personnes chaque jour dans plus de 200 villes. Nous évoluons vers un monde où le transport sur demande est une alternative viable à la possession d'un véhicule et nous avons besoin de l'aide de gens visionnaires et perspicaces pour y arriver. Notre équipe est reconnue pour l'élaboration de fonctionnalités riches et créatives qui établissent la norme pour l'industrie du covoiturage, du vélopartage et des trottinettes en libre-service. Nous innovons constamment et intégrons des technologies de pointe pour améliorer la vie dans communautés. Notre bureau de Montréal a mis sur pied le premier système automatisé de vélopartage en Amérique, un système qui a depuis été déployé dans bon nombre de villes partout dans le monde (Londres, Montréal, New York et San Francisco, pour n'en nommer que quelques-unes). Ce sont aussi certains des plus importants systèmes de vélopartage au monde! L'équipe « Vélos et trottinettes » de Lyft s'active à développer le futur de la micromobilité et est à la recherche d'un ingénieur logiciel expérimenté et fiable pour se joindre à notre équipe responsable de la plateforme logicielle des stations, afin de nous aider à migrer nos clients sur notre plus récente plateforme et contribuer à l'évolution celle-ci vers une solution qui pourra être utilisée dans différents marchés et être adaptée à divers modèles d'entreprises. Les entrevues et interactions techniques avec les autres bureaux de l'entreprise se feront en anglais, mais l'environnement de travail à Mont

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As a machine learning engineer in the Economics team, you will build state-of-the-art systems that blend rigorous economic thought with sophisticated machine learning algorithms to tackle some of the company's most challenging problems. Working in a horizontal team, you will have the opportunity to collaborate closely with partners across multiple functions to operate on a highly diverse set of problems, contributing both economic and engineering expertise in a fast-paced environment filled with exciting opportunities for technically-minded economists. The Economics team at Instacart works on a range of interesting and challenging problems across our platform, from aligning the incentives in our multi-sided marketplace to analyzing the role of prices and product placement in our customers' decision-making. Some of the core areas of focus for our team inclu

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Design & Research org is a team of ~100 designers, researchers, and content experts dedicated to making grocery shopping effortless for everyone across our four-sided marketplace. The Fulfillment team sits at the heart of the Instacart experience, owning the key moments that determine whether an order goes right — from the moment a customer places an order to delivery at their door. We're looking for a Senior Product Designer to own key Order Quality design work, partnering closely with 3+ product managers and their engineering teams across some of the most complex and high-visibility problem spaces at Instacart. This role is a rare opportunity to make a deep, measurable impact on an experience that touches every Instacart customer and, in many cases, our Shopper experience as well. About the Job Own key Order Quality design initiatives end

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu We are looking for a seasoned Oracle Fusion ERP Technical Analyst to join our Financial Systems team and accelerate a portfolio of Order-to-Cash (O2C), Record-to-Report (R2R) and Procure to Pay (P2P) transformation initiatives. In this role you will own the design, development, and delivery of custom reports, data integration interfaces, document templates, and REST/SOAP API solutions within Oracle Fusion Cloud — enabling finance and cross-functional stakeholders to operate with greater speed and accuracy. The Financial Systems team owns the technology backbone for Instacart's finance operations, managing Oracle Fusion, Zip, Billing Platform, OIC, HighRadius, Workiva, and FloQast. We partner closely with Finance, Platform Engineering, and the CTO organization to drive transformation initiatives that scale with the business. You'l

Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft recherche un analyste financier pour rejoindre son équipe FP&A (Planification et Analyse Financières) au sein de Lyft Urban Solutions (vélos en libre-service et micromobilité). Ce poste est axé sur la planification financière, la modélisation des réponses aux appels d'offres et l'analyse stratégique. Le candidat idéal possédera une solide expertise en modélisation financière, un grand souci du détail, un esprit d'initiative et une capacité à évoluer efficacement dans un contexte d'incertitude. Doté d'une mentalité d'amélioration continue, il contribuera à la prise de décisions stratégiques chez Lyft. Outre l'analyse en appui à la prise de décision stratégique, ce poste comprendra également la gestion et le reporting des clôtures financières. Responsabilités: Responsabilité des activités principales de planification et d'analyse financières (FP&A) : budgétisation, prévisions, analyse des écarts et reporting financier mensuel pour la direction. Soutien aux processus de clôture mensuelle : rapprochement des réalisations avec le budget, identification et explication des écarts, validation des provisions, coordination avec la comptabilité. Synthèse des données financières issues de sources multiples (Oracle, systèmes de gestion de flotte, données de compte de résultat) en modèles clairs et bien documentés. Maintien et amélioration des modèles de prévision financière et des processus de reporting. Identification et mise en œuvre d'améliorations de processus pour réduire les interventions manuelles, accroître l'automatisation et améliorer la précision et la transparence des données. Collaboration avec les équipes Opérations et Commerciales sur les exigences des appels d'offres, les hypothèses de coûts et la modélisation financière des scénarios d'appel d'offres. Élaboration de modèles fi

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Detection Engineering team sits at the core of our Security organization, building and operating the systems that identify, surface, and respond to threats across one of North America's largest grocery technology platforms. We own the full detection lifecycle, from telemetry collection and signal design to automated response, across a complex, cloud-native environment spanning endpoint, cloud, container, and SaaS. As a Senior Detection Engineer II, you'll be a technical anchor on the team: developing high-fidelity detection logic, hunting for novel attacker techniques, and raising the bar for how we think about coverage, quality, and scale. You'll work closely with Engineering, Red Team, Incident Response, Fraud, and Trust & Safety to ensure our detections reflect real-world adversary behavior; not just signatures. We operate with a detectio

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at any given moment. Inventory intelligence is foundational to some of Instacart's most critical products — from search and logistics to enterprise AI solutions for grocers of all sizes. Our team owns the end-to-end data supply chain, spanning ingestion and integration of partner data sources, collection of in-store inventory observations, model development, serving, and product integrations across the Instacart ecosystem. We're a growing team sitting at the intersection of physical retail and cutting-edge technology, working closely with Caper, Inventory Intelligence, and Fulfillment to bring real-time shelf intelligence to life. If you're curious about what that looks like in practice, you can read more about our work here: Instacart Enterprise AI S

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Instacart Catalog team is the product data infrastructure powering everything customers see, find, and trust across the marketplace. We ingest data from retailers and third-party sources and use AI/ML and human operations to validate, enrich, and publish product information at scale. At the heart of this infrastructure are product attributes — the structured descriptors that power search filters, item card badges, dietary safety signals, health personalization, brand advertising, and agentic commerce. They touch every major surface and every major stakeholder. We're looking for a Senior Product Manager to own the product data layer that determines how customers find what they need, how brands show up on shelf, and how Instacart earns trust as the definitive source of grocery product data. In this role, you'll set the end-to-end strategy for catalog att

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role: As a Machine Learning Engineer, you will have the opportunity to collaborate closely with senior engineers and product leaders as part of your team. Together, you'll develop and enhance Instacart's ads systems. You will use machine learning to devise and refine solutions in crucial areas such as ads selection, ranking, bidding, and auction across all of Instacart’s consumer facing surfaces and Ads Ecosystems. You will actively contribute to initiatives, assisting in all stages of ML projects from the initial concept, through prototyping and experimentation, to final launch. About the Team: The Ads Response Prediction team owns systems, algorithms and ML models to ensure a relevant and engaging Ads experience to customers of all the platforms powered by Instacart. This includes search and exploration retrieval systems, Sequential Modeling an

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart's Talent Team is at an inflection point in how we manage external workforce: our contingent population has grown steadily, and there is now an opportunity to build and mature the governance, policy, and program infrastructure to match that growth. We're hiring a Lead Contingent Workforce Program Manager to inherit our newly launched MSP/VMS platform (Beeline + Monument) and turn it into a fully governed, scalable program — with clear policies, a trusted supplier network, and a compliance-first operating model. This role sits at the intersection of vendor management, workforce planning, and risk, and reports to the Head of Talent, working closely with Finance, Legal, Accounting, and IT. Twelve months from now, this person will have built a comprehensive playbook giving Instacart even greater visibility and insight into its cont

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at all times — bringing the precision and depth of a smart warehouse to every local grocery store across North America. Inventory estimates power some of the most critical products at Instacart, from search to logistics, and this team sits at the center of it all. Operating like a startup within a larger company, the team drives the end-to-end shelf data supply chain: ingesting data from retail partners, actively collecting novel inventory observations, developing sophisticated models, and integrating those outputs into live products at scale. We are looking for a Senior Machine Learning Engineer to help build the next generation of platforms for understanding, observing, and predicting inventory levels and in-store stocking dynamics in real time. In

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview This is a general posting for multiple Senior Data Science roles open across our 4-sided marketplace. Roles are open at both the L5 (Senior Data Scientist I) and L6 (Senior Data Scientist II) levels. You’ll get the chance to learn about the different problems the Data Science team solves as you go through the process. Towards the end of your process, we’ll do a team-matching exercise to determine which of the open roles/teams you’ll join. At the bottom of this posting, you’ll find a breakdown of the currently open roles. About the Job Own analytical frameworks that guide the product roadmap. Design rigorous experiments and interpret results to draw detailed and actionable conclusions. Develop statistical models to extract trends, measure results, and predict future performance of our products. Build simulations to project the impact of various produ

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Every year, people across the world spend nearly one trillion dollars on groceries. But food is more than sustenance — it's identity, ritual, culture, and care. The way we eat shapes our health, our routines, and our relationships. Yet for most people, translating a desire to eat better or live healthier into actual, lasting habit change remains hard. The Instacart Consumer team is at the forefront of reimagining how people relate to food at home. We're building new product experiences around meals, nutrition, and health that go beyond the transaction — helping people discover what to cook, build routines that stick, and feel confident in the choices they make for themselves and their families. As a Staff Researcher on the Consumer team, you will shape the foundational understanding of how and why people change (or struggle to change) their food behaviors.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Marketing Enablement & Technology (MET) team sits within Instacart's Marketing organization, building the systems, APIs, and data pipelines powering Instacart's Paid Marketing channels—one of our most substantial growth levers. Operating at the intersection of Marketing, Product, and Engineering, we own the platforms behind campaign feeds, audience targeting, event pipelines, and QA automation. We're seeking a Senior Software Engineer to provide technical leadership for the Paid MarTech pod—driving the team's technical roadmap, making key architectural decisions for reusability and scalability, and enhancing team productivity through process evolution and tooling improvements. You'll lead cross-team initiatives, partner directly with senior Product and Marketing leaders on strategic decisions, and serve as a domain expert for marketing technology a