Service Support in Canada

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role Help Build the Next Iconic Financial Brand Social is where brands earn relevance through culture, speed, creativity, and trust. SoFi is looking for a Brand Director, Social Strategy to help lead the next era of our social brand presence — building breakthrough strategies, developing platform-native content, and shaping how millions of people experience SoFi online. This person will play a critical role in building awareness, making SoFi a household name, and driving long-term brand equity through social-first storytelling, cultural relevance, and best-in-class execution across platforms. This role is for someone who understands both internet culture and brand building. Someone who can present a strategic vision to senior leadership, then jump into the feed and execute. Someone equally comfortable developing highly produced campaigns and scrappy content that cuts through because it feels native to the platform. We’re at a critical moment in growth. Our opportunity is massive across sports, creators, partnerships, live events, and social platforms and we need a leader who can help turn that momentum into awareness, consideration, and brand love. You’ll lead a small, high-impact team responsible for: Building social strategies that break through Leveraging member data and social trends to drive social

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We’re building Commercial Banking from the ground up and are looking for a Principal Product Manager to lead the strategy, roadmap, and delivery of our next-generation business banking platform. This is a 0→1, company-level role responsible for defining how businesses move and manage money across modern rails — including Wires, ACH, FedNow, and emerging real-time/stablecoin settlement. You will set the vision, drive the roadmap and deliver the experiences and infrastructure that commercial clients need to run their businesses. You’ll operate with high autonomy, influence executive strategy, and lead complex, regulated financial systems from concept through scale. What you’ll do: Define the multi-year product vision and roadmap for Commercial Banking Own and deliver client facing experiences and APIs and end-to-end platform: business accounts, payments rails (Wires, ACH, FedNow), treasury capabilities, and APIs Lead 0→1 product development from discovery through launch and scale Manage and grow a product team to drive roadmap and delivery as business scales Partner cross-functionally with Business, Engineering, Risk, Compliance, Treasury, Finance, Sales and Operations teams to bring product roadmap to life Translate regulatory and operational constraints into elegant product

We are looking for a Lead, Data Development, AI Platform to lead the team building and operating the technical platform behind Hootsuite's Analytics MCP. This includes routing infrastructure, orchestration services, agent infrastructure, and data pipelines that enable reliable AI-driven analysis at scale. You will set technical direction for the team, strengthen engineering practices, and translate target architecture and integration standards into secure, production-grade systems that Data Analytics & AI teams can confidently build on. This is a hands-on technical leadership role. You will stay close to the code while owning delivery outcomes, engineering quality, and the team's culture of craft and accountability. You will develop strong, well-reasoned recommendations on how the platform and orchestration architecture should evolve, seek approval at the Senior Manager and Director level, and then guide the team through disciplined execution. You will also partner closely with AI Context & Integration and AI Data Architecture to ensure the platform, context layer, semantic layer, and downstream agent workflows operate as one coherent system. WHAT YOU’LL DO: Lead the design and delivery of the orchestration layer that connects the Analytics MCP platform across its most complex surfaces, including query execution across schemas and models, federated data access between the data warehouse and external source systems, and multi-step agent workflows for cross-functional business processes. Develop clear technical recommendations for platform and orchestration architecture evolution, align those recommendations with Senior Manager and Director-level direction, and guide the team through disciplined execution within the approved architecture. Own the operational reliability, scalability, quality, and observability standards for core Analytics MCP components, including routing and agent infrastructure. Guide the team to build and operate these systems to prod

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: As a Technical Program Manager within the Enterprise Data Governance team, you will drive strategic execution across our core data governance processes. Your primary focus is to protect member privacy safeguarding personal information through secure handling, processing, and storage to ensure trust, enforce compliance, and mitigate data exposure risks. You will bridge the gap between corporate data governance policy and operational engineering, leading high-visibility technical programs that secure, classify, and institutionalize data controls across key data platforms. As a leader, you will partner with engineering, the CIO organization, Legal, Privacy Compliance, and broader stakeholders to shield enterprise data frameworks while accelerating feature delivery. What you’ll do: Own the end-to-end strategy, roadmap, and execution of complex, multi-platform data privacy and data protection initiatives, driving the Privacy Rights Management (PRM) program as a primary priority. Partner with engineering and platform teams to translate abstract data governance and privacy policies into actionable technical execution. Own the requirements lifecycle by authoring comprehensive PRDs, defining functional data controls, and ensuring engineering teams have the clear technical specifications needed

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: SoFi is seeking a highly motivated, strategic, and detail-oriented Direct Mail Project Manager who thrives in a fast-paced, data-driven environment. This role is responsible for driving the operational execution of SoFi's Direct Mail program by partnering closely with Marketing Data Science Marketing Data Science with precision and efficiency. This is not a traditional project management role. Success requires someone who understands campaign strategy, can independently translate business discussions into actionable execution plans, exercises sound judgment in a fast-moving environment, and proactively identifies opportunities to improve how we operate as the Direct Mail program continues to scale. The ideal candidate is equally comfortable managing cross-functional initiatives, optimizing operational processes, leveraging AI-enabled workflows, and maintaining exceptional attention to detail across every stage of campaign execution. What you’ll do: This role owns four core areas of responsibility: Project Management of Campaign Execution Own end-to-end project management for monthly Direct Mail campaigns, serving as the primary project manager for all campaign-related data operations and ensuring schedules, mail matrix, milestones, dependencies, and deliverables are executed on time. Partner

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first. The Credit Strategy Lead will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The Credit Strategy Lead will collaborate with cross-functional teams such as Business Units, Capital Markets, Product and Engineering, and use business knowledge and quantitative and analytical skills to drive revenue, control risk, and provide value to the company and consumers. The ideal candidate will possess a data-driven analytics background and the strategic acumen to direct a function that draws strategic insights from data using database and statistical anal

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: We are seeking a highly skilled and experienced Staff Software Engineer to join our Test Platform team. In this role, you will have the opportunity to directly impact the design and architecture of our Developer Platform and tooling that enables SoFi engineers to create and deliver high-quality solutions. You will collaborate and partner with a curious team of engineers to design and deliver solutions that raise the testing and reliability standards for our backend and web applications. This new team will be focused on building a green field project to enable autonomous testing for our AI driven SDLC, leveraging cutting edge technologies to deliver a highly resilient and thorough platform. If you are a seasoned Staff Software Engineer with a passion for building products that just work and enabling developers to build reliable services, and a strong background in distributed systems, we invite you to apply for this exciting and new opportunity. What You’ll Do: Provide technical leadership for initiatives in Testing and Reliability, with a focus on integrating AI-driven automation and autonomous testing practices. Collaborate with product engineering teams to understand requirements and design platform capabilities that are efficient, robust, and developer-friendly. Architect and implement solution

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity: Okta Access Gateway (OAG) Enterprises run on a mix of modern cloud services and mission-critical on-premises systems (such as Oracle E-Business Suite, SAP, PeopleSoft, and custom legacy web apps). Okta Access Gateway (OAG) solves the enterprise hybrid cloud challenge by extending Okta’s cloud identity, Adaptive MFA, and Zero Trust security policies to on-premises and legacy applications without requiring custom code changes or traditional VPNs. As the Engineering Manager for Okta Access Gateway in Toronto, you will lead and grow a team of software engineers building the next generation of our hybrid access and gateway infrastructure. You will partner closely with Product Management, Architecture, Security, and Quality teams to deliver high-throughput, mission-critical security software deployed across multi-cloud and enterprise datacenters globally. What You’ll Do People Leadership & Team Growth Lead, mentor, and empower an engineering team, fostering an inclusive, high-performance, and psychologically safe engineering culture. Drive career progression, goal setting, regular 1:1s, and continuous feedback to help engineers grow their technical and leadership skills. Attract, interview, and hire diverse engineering talent to scale Okta’s engineering presence in Toronto. Delivery & Operational Excellence Own the end-to-end execution and delivery of key product roadmap initiatives, balancing feature velocity, technical debt, and softwar

SF IDEO Senior BxD Designer IDEO San Francisco is in search of a Senior Business Designer who will frame complex business problems, translate insights into viable growth opportunities, and drive ideas toward real-world activation. The role: At IDEO, we help clients move forward when the path isn’t clear — whether driven by ambition, responding to disruption, or breaking out of entrenched ways of working. As a Senior Business Designer, you’ll help teams and organizations turn bold ideas into viable, real-world outcomes — shaping new products, services, and ventures while building the business models, strategies, and pathways to bring them to market. Working across the spectrum from insight to execution, you’ll use business tools, systems thinking, entrepreneurial creativity, and strategic analysis to drive competitive advantage and strategic growth for our clients. The right person for this role has strong business acumen and strategic instincts, with experience in growth strategy, product management, go-to-market execution, or venture creation. They’re comfortable navigating ambiguity, working with multi-disciplinary teams, influencing senior stakeholders and building conviction for new ideas. They quickly understand how a business creates and captures value, connecting market insights, customer needs, and financial drivers into compelling strategies — moving work forward with the right balance of rigor and creativity to drive real impact. Why is this role important for IDEO’s work? Business Designers make the biggest impact by turning ambiguity into clarity and connecting insights to commercially viable opportunities. Their skillset is critical to our work because they bring together strategy, business decision making, market understanding and business model thinking to help clients create and capture value. We count on them to move work beyond ideas into action and provide clear, informed pathways for winning investments. Once here you will: Creatively

**English version below** Doit être local à Montréal Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement? Nous recherchons une personne pour rejoindre une équipe dynamique en tant qu’ Ingénieure Fiabilité de Site (Site Reliability Engineer) pour l’un de nos clients. Le Site Reliability Engineering (SRE) est une discipline orientée production, axée sur l’amélioration de la disponibilité des services systèmes, de l’observabilité, de l’évolutivité, de la performance et de la fiabilité des produits technologiques, en appliquant de solides principes d’ingénierie logicielle et en adoptant les technologies et outils les plus récents. Nous serions ravis de vous rencontrer si vous : Vous intéressez aux systèmes distribués et au travail sur des services hautement évolutifs, fiables et à grande échelle. Aimez évoluer dans un environnement dynamique et n’avez pas peur de changer les choses pour les améliorer. Appréciez les nouveaux défis technologiques et la résolution de problèmes complexes. Croyez qu’une équipe qui collabore efficacement est véritablement plus intelligente que la personne la plus brillante qui la compose. Aspirez à évoluer en tant que personne, coéquipier·e et ingénieur·e. Faites preuve de détermination, de motivation et d’un profond sens des responsabilités. À propos de mtrois : Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes une société de conseil en technologie et en affaires avec une main-d'œuvre mondiale qui réalise des projets commerciaux et informatiques significatifs dans certaines des plus grandes organisations de services financiers du monde. Services principaux Consulting et Conseil Services gérés Programme de diplômés Alumni Programme Alumni Pro Nous avons une présence mondiale et sommes experts dans la fourniture d'une qualité exceptionnelle à notre base de clients, offrant des services de conseil dans les domaines du risque, de la réglementa

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the team: Engineers on this team build the application our customers and internal teams use to configure, operate, manage, and visualize complex incentive compensation workflows. This role sits within Forma’s ICM Operations platform, spanning areas such as Core Services, Business Intelligence, workflows, automation, APIs, claims management, next-generation reporting, and data exploration capabilities. There are many complex and difficult areas across the product, especially across frontend architecture and user experience, because of high data volumes, wide configurability, complex business logic, and mission-critical operational workflows. The work is not just about building screens; it is about helping users understand, act on, and trust complex compensation data and operational processes. We are low on meetings and high on accountability. Most of the team is in the EST timezone, with some teammates in PST and Central. We are far from maintenance or simple progressive evolution in many areas; there is a lot of room to make a meaningful impact on the overall user experience, product architecture, and frontend design patterns. What you'll be doing: Reporting to the VP of Engineering the Senior Frontend Engineer will play a key role in building, evolving, and scaling Forma’s customer-facing and internal operations experiences. You’ll work closely with product, design, engineering, operations, and leadership partners to deliver intuitive, performant, an

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! The Role Forma is hiring a Product Manager to lead key initiatives across our ICM Operations platform , spanning Core Services and Business Intelligence (BI). This includes workflows, automation, APIs, claims management, and next - generation reporting and data capabilities. This role is for someone who can take full ownership of a product area, not just manage a backlog. We’re looking for a strategic product leader who starts with the business problem, understands the user workflow end to end, and partners cross - functionally to define the right solutions. Success in this role requires strong product judgment, a deep understanding of operational processes and user pain points, and the ability to balance strategic thinking with practical execution. What You’ll Do Reporting to the VP of Engineering, you will own a portfolio of platform capabilities end to end. You’ll work closely with engineering, operations, and leadership to identify the most important problems to solve, shape requirements, and prioritize high - imp act investments. We’re looking for someone who brings strong product thinking and operational awareness to help evolve how internal teams and customers interact with mission - critical systems — from approvals and ticketing to policy engines and data exploration. Strong expertise in data visualization and business intelligence tools. This person should be comfortable working with dashboards, with a keen ability to select and articulate the most effective visualiza

We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day. As a Software Developer - Backend , you won’t just build services—you’ll shape the systems, architecture, and tooling that make them possible. At TextNow, Members of Technical Staff combine leadership and hands-on coding to enable the highest leverage opportunities possible. Being able to operate strategically, as well as diving into the lowest-level details, is a must. You’ll take technical ownership of key backend domains and work across mobile, web, and data to create faster, smarter, more reliable systems. AI and automation are at the core of how we build. You’ll use them to accelerate development, improve performance, detect and resolve issues faster, and continuously raise the bar for backend development excellence. We’re hiring Members of Technical Staff across multiple levels (intermediate/senior/staff+). Whether you’re an experienced developer looking to lead complex systems, or an early-career developer eager to grow, we’ll align your title and scope based on experience and impact. This role is about impact at scale. You’ll shape how TextNow builds and operates its backend systems—using AI and automation to make development faster, decisions smarter, and experiences more seamless for millions of users worldwide. What You'll Do Design, develop, and sustain high-performance, scalable backend services using Go microservices and modern cloud-native tooling. Lead architectural modernization and modularization to improve scalability, observability, and developer velocity. Define and own the entire lifecycle of your systems: API design, data modeling, deployment (CI/CD), live-traffic monito

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Technical Educator to help us create best-in-class video, written, and hands-on education content for Webflow customers, and those who want to define the next phases of the web. You’ll present on camera as a developer educator, and, to keep your skills fresh, you’ll build production grade sites using Webflow that we use in our education videos and courses. You’ll also keep your skills fresh by learning how to integrate Webflow with other services and technologies and then develop content demonstrating how. About the role: Location: San Francisco HQ (Hybrid) 5-10 days / per month in-office depending on recording schedule Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) $120,800 - $145,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: appl

Position Overview: As a Software Engineer II at Diligent, you’ll take on a hands-on technical role in building secure, scalable, and high-performing serverless microservices using TypeScript on AWS. You’ll contribute meaningfully to our mission of making governance effortless for our customers, working in a team of passionate and talented individuals that owns its services end to end—from architecture and implementation to monitoring and continuous improvements. This role is ideal for a mid-level engineer who writes solid code and embraces AI-powered tools to work smarter and faster. You’ll help shape architectural discussions, and scale modern development practices, including responsible use of AI in workflows. Key Responsibilities Design and implement secure, scalable, high-performing, yet simple solutions using AWS Serverless technology. These solutions should strive to be event-driven, highly observable, with infrastructure as code, and tightly leveraging AWS’s ecosystem of services. Optimize your development and delivery experience in order to maximize your team’s productivity and deploy continuously to production. Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and maintain a healthy development flow by adhering to Agile processes and driving iterative enhancements. Use AI tools to accelerate coding, debugging, testing, research, and code reviews, always validating outputs and applying judgment. Required Experience/Skills 3–5 years of professional software engineering experience in an agile, fast-paced environment. AI Tooling & Practices: Uses AI to boost productivity, skilled in prompt engineering, and evaluates AI outputs responsibly (bias, cost, ethics). Familiar with core AI concepts (tokens, context length, embeddings, hallucinations), understands high-level LLM behavior, and recognizes safe vs. unsafe use cases (privacy, security, fairness). Cloud & infrastructure basics: Hands-on with AWS ser