Solutions Consulting Manager in San Francisco

Owns day-to-day deal pricing execution for Enterprise, including pricing calculations, staffing inputs, and dashboard reporting that gives Sales and Deal Desk leadership visibility into deal status, pricing, and margin. Partners with the Deal Desk Manager on customer deal structuring and on identifying ways to accelerate the deal approval process. What You’ll Do Deal Pricing Execution Manages day-to-day deal pricing calculations for Enterprise deals, including ROI modeling and EPD staffing inputs Applies existing pricing frameworks consistently across Land, Expansion, and Framework deals Partners with the Deal Desk Manager to design customer-specific deal structures for non-standard or complex deals Pricing & Deal Status Reporting Builds and maintains a pricing dashboard tracking deal status, pricing, margin, and overall deal health across the Enterprise pipeline Updates pricing and trend reporting to keep leadership current on where deals stand and how pricing is trending against targets Process Optimization Identifies bottlenecks in the deal review & approval process and proposes ways to accelerate cycle time Helps standardize and streamline recurring pricing/approval steps into repeatable, lower-friction workflows Tracks deal approval cycle time and surfaces trends to inform process improvements Cross-Functional Deal Coordination Owns deal crafting end-to-end from initial pricing/modeling through contract review, coordinating with sales management, reps, and internal stakeholders Ensures the relevant stakeholders (Accounting, Finance, EPD, Legal) review and approve deals at the appropriate stage before they progress Routes deal packages to the correct reviewers and tracks open items so deals aren't stalled waiting on sign-off Strategic & GTM Support Tackles ambiguous, open-ended questions around Scale's go-to-market motion and iterates quickly on solutions that deliver measurable results Supports Sales and Finance leadership in quarterly strategy and

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Identity Engineering team. In this role, you will help support the design and development of core software systems specifically focused on identity, access management, authorization, and authentication. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: Drive the design, and implementation of our identity infrastructure to ensure secure authentication and authorization across enterprise systems. Build software for authentication mechanisms such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federated identity solutions (SAML, OAuth, OpenID Connect). Build software for authorization mechanisms such as Relation-based access control (ReBAC), Attribute-based access control (ABAC), Role-based access cont

Scale AI is seeking a highly skilled and motivated Software Engineer, Frontier AI Infrastructure to join our dynamic Public Sector Engineering team. As a part of this team, you will own the model inference layer - enabling state of the art models, debugging the latest AI tools, managing networking, debugging latency, and tracking pricing/usage metrics for AI models. You will lead technical discussions on the frontlines with cloud vendors and customers to deliver on critical contracts and to debug platform issues. You will also work upstream with Product to understand features before they break, moving us from "infra-only debugging" to proactive integration testing. You will: Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure. Own services or systems and define their long-term health goals, while also improving the health of surrounding components Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product. You will work with Product to build integration tests that catch issues early, shifting the focus from "infra-only debugging" to preventing failures upstream. Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions. Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings. Must have: At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance Ideally you'd have: Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web develo

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Identity Engineering team. In this role, you will help support the design and development of core software systems specifically focused on identity, access management, authorization, and authentication. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: Drive the design, and implementation of our identity infrastructure to ensure secure authentication and authorization across enterprise systems. Build software for authentication mechanisms such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federated identity solutions (SAML, OAuth, OpenID Connect). Build software for authorization mechanisms such as Relation-based access control (ReBAC), Attribute-based access control (ABAC), Role-based access cont

Scale GP is Scale's enterprise Generative AI platform—APIs and infrastructure for knowledge retrieval, inference, evaluation, and intelligent automation. We power mission-critical workflows for leading enterprises, helping teams turn complex data and models into reliable, production-ready AI systems. We're building a new AI Enablement team to create the next generation of agent-powered tools that ground AI in real operational workflows. Our goal: help internal teams demystify their own workflows, then deploy agentic systems that reason over data, take action, and deliver measurable outcomes. We don't build in a vacuum. You'll use our own platform to solve real business problems internally—then selectively commercialize that same stack for customers. What we run on is what we sell. This is a 0→1 team. We're looking for a sharp, product-minded engineer who thrives in ambiguity, moves fast, and loves building systems from scratch alongside customers and cross-functional partners. You'll work closely with product, forward-deployed engineers, data scientists, and applied AI teams to turn real-world problems into scalable production solutions. If you like shipping fast, owning outcomes, and working across the stack—from polished frontends to distributed backends to LLM integrations—this role is for you. What You’ll Do Own full-stack features and projects end-to-end — from design through production deployment — within a larger product area Sample surfaces - Accounting Agents, Finance Copilots, GTM Agents, Agentic Experimentation Platforms Develop reliable backend services in Typescript/Python, work with distributed systems, data pipelines, and AI/ML infrastructure Integrate LLMs, vector databases, and agentic frameworks to power intelligent workflows Ship quickly through tight experimentation loops while maintaining high quality and reliability Adapt across the stack and learn new tools as needed to solve real problems end-to-end Ideal Experience 3+ years of full-tim

Scale AI is seeking a highly skilled and motivated Software Engineer, ARC (Architecture, Reliability, & Compute) to join our dynamic Public Sector Engineering team. As a part of this team, you will define how the company ships software, establishing the patterns for deploying into complex government and high-security environments, rather than just running Terraform scripts. You will build and maintain internal CLIs/tools that standardize testing, deployment, environment management and are tools that engineering relies on to prevent downstream breakages. You will execute on automated deployment efforts to pay down tech debt, creating fully functional staging/testing environments, and defining the company's standard for safe deployments. You will: Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure. Own services or systems and define their long-term health goals, while also improving the health of surrounding components. Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product. Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments. Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions. Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings. Must have: At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance Ideally you'd have: Full Stack Development: Prof

Scale AI is seeking a highly motivated Senior Accountant to join our growing accounting team and assist in preparing day to day corporate accounting operations, supporting the month end close process, and helping to implement systems and processes that will support Scale as we continue to grow. You will also gain exposure to working with our international entities as we continue our expansion globally, working on some of the highest value aspects of the busienss. The ideal candidate thrives in a high-growth start-up, is detail-oriented, and has excellent interpersonal and communication skills. Additionally, the candidate has demonstrated the ability to build scalable cross-functional relationships through systems and process implementation. We hope you will join our team! You Will: Prepare journal entries and day to day corporate accounting activities, support the month end close process, and provide timely and accurate month-end close financials that are U.S. GAAP compliant Build or enhance balance sheet account reconciliation workpaper including reviewing and performing some clean-up of historical reconciliations and related balances Collaborate within Accounting and Finance teams on metrics, flux analysis, forecast, and projections and support preparation of the monthly reporting package Prepare documents supporting internal and external audits and ensure the successful completion of those audits Support the implementation of new systems, tools, and processes to streamline close and build scalable solutions to support the growth of the Company Identify and drive process improvements to gain efficiencies and reduce close timeline Develop, maintain and improve internal controls which relate to assigned areas Ideally You Have: Bachelor’s degree in Accounting; CPA or in the process of working towards one is preferred. 3+ years of relevant accounting experience; Combination of public accounting and industry experience preferred. Strong knowledge of U.S. GAAP. Ex

About the Team Our mission is to provide a world-class development experience that makes DoorDash's web engineers among the most productive in the industry. We achieve this by creating the tools that enable all teams at the company to ship features quickly and reliably. Because their success is our success, we are deeply invested in building a strong, collaborative web community that champions best practices and welcomes participation. About the Role As a Software Engineer on the Developer Experience team, you will build the foundational pieces for all DoorDash, Wolt and Deliveroo Web applications. These include monorepos, build & CI systems and agent-first development tooling. You will work closely with engineers and other internal stakeholders to deliver large and impactful initiatives. Additionally, you will be a culture carrier for our Web engineers through mentorship, education, and engagement of your peers. You will report into the Engineering Manager of our Web Developer Experience team in our Developer Platform organization. You must be located in either San Francisco, CA, Sunnyvale, CA, Los Angeles, CA, Seattle, WA, or New York, NY. You’re excited about this opportunity because you will… Shape the future of Web Development. You will have a direct and meaningful impact on the daily workflows of every web engineer at the company, enhancing their productivity and overall developer experience. Build from the ground up. You will architect and implement foundational libraries, cutting-edge build systems, and innovative development tools that serve as the bedrock for all of our web applications. Solve complex, high-impact challenges. You will tackle some of the most significant technical hurdles in web engineering, and the solutions you deliver will be leveraged by hundreds of employees across numerous product teams. Act as a force multiplier. Your work will directly empower product teams to build, test, and release new features to our customers fa

About the Team The Enterprise Ad Sales Team is responsible for the marketing vision, development and growth of our largest advertising partnerships. This team was recently formed, and is seeking additional founding team members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with enterprise restaurant and consumer packaged goods (CPG) brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. You’ll leverage AI-powered insights, data-driven signals, and emerging tools to shape strategy, inform decision-making, identify opportunities, and drive growth across complex, enterprise-level engagements. By integrating AI and data-enabled analysis into day-to-day workflows, you’ll improve prioritization, execution, and business impact while partnering cross-functionally to translate evolving platform and AI capabilities into clear, tangible value for partners and the business. About the Role The Account Manager, CPG will steer the company's efforts in adopting and partnering with major CPGs across our grocery, convenience, restaurant and retail markets. Digital grocery and convenience is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account executives, marketing, analytics, and product to innovate on our future approach and solutions. You will report into a CPG Industry Manager in our Enterprise Sales & Business Development organization. You’re excited about this opportunity because you will… Be part of the growing DoorDash Ads & Promos team Lead end-to-end marketing conversa

About the Team The CPG Ad Sales Team is responsible for the marketing vision, development, and growth of our advertising partnerships. This team is rapidly growing, and is seeking additional team members to build an industry-leading ads and promotions business across DoorDash’s CPG offerings. The growing DoorDash ads business has quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. About the Role As the Industry Manager, CPG, you will lead a team of Account Executives and Post Sales Managers to build partnerships that create tangible value for both advertisers and DoorDash. In this role, you will manage the ads strategy across a portfolio of CPG brands (may include subcategories of alcohol, personal care, household, beverages, sweets, snacks, pantry, fresh, frozen, pets), and drive adoption of our growing ads and promotions offering. You will work cross-functionally with strategy, operations, marketing, analytics, and product, to innovate on our future approach and solutions. You will report into the Head of CPG Advertising Sales, in our Sales & Business Development organization. You’re excited about this opportunity because you will… Successfully lead and develop a team of Account Executives and Post Sales Managers to consistently exceed business growth and product/feature adoption goals, grow advertiser value, and drive sustainable revenue for DoorDash Establish trusted senior level customer relationships and deliver thought leadership both internally and externally in the CPG industry Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy Develop sales materials and sales processes to enable future scale of the team and business Develop annual and quarterly sales plans and analyses to achieve ambitious goals and and help customers meet their business and marketing objectives We’re excited about you because… You ha

About the Team The Analytics team is looking for experienced Data Scientists and Senior Data Scientists to guide measurement, strategy, and tactical decision-making across the company across a variety of teams and levels. Data Scientists at DoorDash work to uncover insights and turn them into relevant recommendations, driving decisions for the entire organization. Analytics is integral to all operational areas at DoorDash. Please apply here for all non-managerial levels within the following analytics teams: Consumer & Growth Business Operations Dasher & Logistics Customer Experience & Integrity Merchant, Ads & Sales New Verticals International Data Science About the Role As a Data Scientist at DoorDash, you'll use your quantitative background to mentor other scientists and dive into large datasets to guide decision-making. We solve a multitude of exciting challenges including customer acquisition, fraud and support, marketing, balancing supply and demand, new city launches, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you! You're excited about this opportunity because you will… Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business Build full-cycle analytics experiments, reports, and dashboards using SQL, R, Python, or other scripting and statistical tools Work with and mentor junior analysts on how to use more advanced methods and solve challenges Produce recommendations and use statistical techniques and hypothesis testing to validate your findings Provide insights to help business and product leaders understand marketplace dynamics, user behaviors, and long-term trends Identify and measure levers to help move essential metrics and make recommendations Work backwards from understanding and sizing problems to ideating solutions Report aga

About the Team Design Program Managers make DoorDash's Design Studio run better. As owner of the Logistics pillar within Design Operations, you're accountable for one of our most important operating outcomes: maximizing the bandwidth of the team. About the Role You'll find where ICs and managers lose time, fragmented workflows, manual processes, meeting overload, unclear rhythms, and you'll define and build the tools and systems that fix it. That might mean shipping a new internal tool, automating a recurring workflow, redesigning how scheduling or reviews work, or establishing a better operating cadence. You own the full loop: diagnose the problem, design the system, build the tool, measure whether it worked. You're excited about this opportunity because you will… Own the Logistics outcome, maximize the bandwidth of the team. ICs and managers have more usable time. Meeting load decreases. The team can focus on high-value work. Identify the biggest sources of operational drag across the Studio and turn them into a prioritized roadmap of tools and process fixes. Define and build the tools, automations, and workflows that reduce manual coordination, including for scheduling, budgets, vendor management, and event logistics. Redesign how the Studio operates: reviews, planning cadences, rhythms for both ICs and managers, information flows, whatever determines how fast teams can move. Measure whether your systems work, usable time for ICs and managers, meeting load, adoption, hours of manual work eliminated, and iterate. Turn recurring requests into scalable solutions. The second time a problem shows up, build the thing that stops a third. Own scheduling, budget, vendor, and logistics programs as a builder, not a permanent executor, your job is to make them need less manual effort every quarter. Partner with (and, as scope grows, help develop) other DPMs on the Logistics pod. We're excited about you because you have… 5+ years in operations, program management, or bu

About the Team Our team exists to empower DoorDash Mobile engineers. We are the champions of three core pillars: Quality, Velocity, and Efficiency. Ultimately, our goal is to build the supportive infrastructure that allows our fellow engineers to build, ship, and operate apps at massive scale—with confidence and ease. We believe that a great developer experience leads to a great customer experience. About the Role We are looking for an Engineering Manager to lead our Mobile Developer Experience team (also known internally as the Mobile Foundations team). In this role, you’ll not only set the technical vision but also nurture the culture required to build world-class mobile applications. Your team will concentrate on one vertical—ZeroKit, which enables rapid mobile prototyping via agents—and two horizontal infrastructure pillars: the iOS and Android monorepos. You will partner with senior engineers and stakeholders across the company to design systems that make our platform faster, more reliable, and more efficient. You will be a partner to your customers—your fellow engineers—working side-by-side to understand their hurdles and solve their immediate challenges. You’ll also look to the future, anticipating needs so we can deliver solutions before they become blockers. Crucially, this role will support our growing international engineering footprint and unified technology stack, meaning you and your team will work across our DoorDash, Wolt, and Deliveroo brands. This is a unique opportunity to lead a team through a mix of exciting greenfield initiatives and the refinement of established, successful tools. You must be located in the following locations for this opportunity: San Francisco, CA; Sunnyvale, CA; Seattle, WA; Los Angeles, CA; New York, New York. You’re excited about this opportunity because you will… Develop and maintain foundational components to enable DoorDash Engineers to excel at mobile engineering. Lead the development and strategy for ZeroKit to enabl

About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our community and delivers excellence at the lowest level of detail. About the Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale the operating systems that shape how consumers, Dashers, and our broader marketplace experience DoorDash. This leader will own a broad portfolio across customer experience strategy, support operations, policies and processes, safety-critical contact handling, and cross-functional CX initiatives across business lines including New Verticals, International, Dasher, Marketplace, and DashPass. You will lead a high-performing S&O team, partner deeply with Product, Engineering, Analytics, Fraud, Operations, and senior business leaders, and translate ambiguous customer and operational problems into scalable solutions. We are especially excited about leaders who bring an AI-native operating mindset: people who have used AI, automation, lightweight tooling, or internal apps to solve real problems, improve team productivity, and redesign manual workflows. This role is an opportunity to apply that builder mindset at marketplace scale. You’re excited about this opportunity because you will… Define the vision, metrics, and operating principles for a best-in-class customer experience across consumers, Dashers, and emerging business lines. Lead a high-impact S&O team responsible for turning defining the customer experience using a multitude of inputs Redesign how CX work gets done by combining people, process, product, data, and AI-enabled workflows. Partner with Product, Engineering, Analytics, Fraud

About the Team As one of DoorDash's core operations teams, Customer Experience ensures that when issues arise across the platform, there is a reliable and effective support system in place. Our team designs, manages, and continuously improves DoorDash's global support network, with the goal of delivering a high-quality and consistent customer experience. This role sits within the Safety Customer Experience team, focused on the most critical and high-risk incidents on the platform. The team owns some of the most sensitive customer interactions at DoorDash, where thoughtful operational and product decisions directly improve customer trust and platform safety. About the Role You'll operate at the intersection of Product, Operations, and Customer Experience to improve how DoorDash prevents, identifies, and responds to the most critical safety incidents on the platform. You'll partner closely with Product, Policy, Analytics, and Operations to design scalable solutions that deliver accurate, timely support during customers' highest-stakes moments. This role requires a detail-oriented operator who can navigate complex problem spaces, design scalable processes, and execute with precision in a fast-paced environment. You’ll be expected to take ownership of ambiguous, high-stakes problems and translate them into structured, actionable solutions. You’re excited about this opportunity because you will… Drive Safety Strategy – Partner with cross-functional teams to identify and execute initiatives that improve how DoorDash prevents, identifies, and responds to safety incidents. Own End-to-End Experience – Design and optimize the full lifecycle of safety incident handling, including reporting, workflows, support execution, and tooling. Drive Data-Driven Decisions – Leverage data and case-level insights to identify root causes, measure performance, and prioritize opportunities to improve the safety customer experience. Influence Cross-Functionally – Collaborate with Product, Engin