Strategic Leader in San Francisco

About the Team The Support Quality team’s vision is to “Provide teammates, team leads, and AI Agents with actionable feedback on 100% of cases so they can get 1% better every day. Deliver actionable business insight to wider S&O to help improve business policy and processes / Product teams to increase our customer experience.” About the Role You will report to the Director, Teammate Enablement, in our Customer Experience organization. The Teammate Enablement Team is responsible for ensuring that our Teammates have the resources (tooling, quality measurements, and knowledge base) and training to effectively and empathetically support DoorDash’s customers. Where opportunities are identified, we drive feedback to our business partners in order to empower Teammates to be 1% better every day for our customers. The team’s primary role will be to: i) build automated QA metrics that have high coverage, precision, and low false-positive rates; ii) support all manual QA efforts, including incubation and scale-up of new measurements; iii) deliver actionable insights to our partner teams to help improve the processes and policies on our support experience, as well as insights for our vendors to drive better agent performance management; and iv) manage our QA tech providers to ensure they deliver against our ambitious roadmap. This is a leadership role, with the expectation of managing the priorities of a small team while remaining accountable to key initiatives oneself. You’re excited about this opportunity because you will… Lead a small team centered around identifying and fixing top opportunities in our quality assurance programs that support customer service at DoorDash. Design, launch, and evolve our conversational intelligence program, utilizing AI technology to monitor, measure, and drive continuous improvements in our customer service interactions. Drive the strategy of our quality assurance program, identifying the right strategies to balance manual quality assuranc

About the Team The Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout their journey – ensuring a positive experience while also helping them unlock meaningful growth opportunities. We work closely with merchants to understand their goals, solve operational challenges, and recommend growth strategies that fit their business – balancing thoughtful partnership with commercial impact. About the Role As a Strategic Partner Manager II (SPM) , you will own and grow relationships with a portfolio of SMB restaurant partners, operating with a high degree of autonomy and strategic judgment. You’ll lead complex, high-impact partnerships focused on driving long-term growth, profitability, and retention for merchants on the DoorDash platform. In this role, you’ll move beyond day-to-day account management to guide more strategic merchant conversations—helping partners think holistically about growth, operations, and how to scale their business with DoorDash. You’ll proactively adapt account plans as opportunities and challenges emerge, identify and address risks early, and consistently drive measurable outcomes across your book of business. Beyond your own accounts, you’ll play an influential role across the team — serving as a voice of the merchant internally, shaping cross-functional initiatives, and sharing best practices that elevate how DoorDash partners with restaurants at scale. You’ll report to a regional manager within Outside Account Management. We expect this role to be flexible, with time split between traveling to merchants and additional flexibility to work remotely from home or a DoorDash office. You’re excited about this opportunity because you will… Own and grow strategic partnerships: Manage a portfolio of SMB restaurant partners, consistently driving measurable growth, retention, and satisfaction Lead advanced merchant s

Scale’s Generative AI business unit is currently seeing historic levels of growth. As a Strategic Projects Lead (SPL), you will leading initiatives that will drive $XXM+ in new revenue for the business. This is a demanding role, and as an SPL, you should be prepared to wear many hats such as Operator, Product Manager and customer-facing Engagement Manager. The ideal SPL should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to an accelerated career progression. You will: Lead cross-functional projects with diverse stakeholders (Engineering + Ops + Go-to-Market) Partner with product and engineering teams to enhance products to fulfill needs of strategic customers and initiatives Own the execution of our data labeling operations for strategic projects Give regular progress updates to Scale’s executive team Work on some of the most impactful problems at the company Ideally, you’d have: Strong technical background (a degree in computer science is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python). 2+ years of experience leading a team, developing product or operational processes, or as a SWE. Strong problem solving capabilities (experience working on operational challenges or as a consultant is a plus). Entrepreneurial experience and mindset - you are excited about building things from scratch Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted e

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Prophecy Prophecy is building the next generation AI-powered data prep and analysis platform. Our platform enables business analysts and data teams to transform raw data into reliable, production-ready datasets and insights faster, using modern data infrastructure and AI-driven capabilities. We work with leading enterprises to simplify how organizations prepare, analyze, and operationalize data, while maintaining strong governance, security, and operational control. Our mission is to make it dramatically easier for organizations to turn complex data into trusted insights that drive decisions. About the Roles We are looking for a Director of Strategic Partnerships who can do both: drive revenue through Prophecy's partner ecosystem, and build an effective partner program. This is an early-stage, high-ownership motion, the playbook is still being written, and you'll have real influence over how we engage partners, what good looks like for partner-sourced pipeline, and how we build durable co-sell relationships with Snowflake, Databricks, GCP field and partner teams. You will sit at the intersection of sales, partnerships, and strategy, owning partner performance while building the programs and processes that scale it. You'll work directly with our AEs and SEs to bring partners into deals at the right moments, and you'll serve as the primary point of contact for our strategic cloud and ecosystem partners. What You’ll Own Partner Revenue & Pipeline Own and exceed partner-sourced and partner-influenced revenue targets on a quarterly basis Proactively generate pipeline through Snowflake, Databricks, and GCP field AEs and PDMs — building the relationships that produce qualified, sourced opportunities Drive joint account mapping and target account activation against Prophecy's ICP: enterprises running Alteryx on Snowflake or Databricks Activate co-sell motions through marketplace programs (GCP Marketplace, Snowflake Partner Network, Databricks

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Strategic Pursuits team is a new group within Stripe’s Enterprise Platform Sales organization, built to win Stripe’s most complex and high-impact opportunities. This team focuses on multi-year, transformative sales cycles with the world’s largest software platforms and enterprises—companies that have the potential to fundamentally shift Stripe’s presence in new industries and markets. Strategic Pursuits is responsible for identifying, shaping, and closing Stripe’s most significant platform partnerships. These are long, intricate engagements requiring deep collaboration across executive, product, and engineering teams and the ability to influence strategic priorities on both sides of the table. The team’s work often extends well beyond payments, helping partners co-develop entirely new business models and revenue streams powered by Stripe’s financial infrastructure stack, including Connect, Billing, Payments, and Banking as a Service. What you’ll do As an Account Executive, Strategic Pursuits , you will lead the end-to-end pursuit of Stripe’s largest and most complex platform opportunities. You’ll act as both strategist and dealleader—identifying transformative prospects, crafting multi-year engagement plans, and orchestrating resources across Stripe to bring highly tailored solutions to market. This is a senior, cross-functional sales role that combines strategic vision

ABOUT INKHOUSE Inkhouse is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals, and Versus Media Group , a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THIS ROLE Inkhouse is seeking an Account Manager to lead day-to-day client relations and drive strategy across a portfolio of technology clients. This is an opportunity for someone who pairs expert tactical execution with a real point of view on strategy — someone who can run the work while shaping where it's going. The Account Manager will ideally have experience across B2B and consumer technology, integrated communications spanning earned, owned and social, and a track record of high-priority media relations. This person will be a team player who keeps accounts moving to help clients achieve their goals. We're looking for candidates who are pass

About the Team The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution. About the Role We are looking for a Finance Manager who will work with partners across DoorDash to ensure we are making the most efficient investment and capital allocation decisions while improving the experience for our merchants and other marketplace participants. You will help lead financial reporting, forecasting, and planning, and will guide financial insights and direction for all of our operational decisions and strategies. You’re excited about this opportunity because you will… Conduct weekly reporting of financial performance of DoorDash’s Merchant business, forecast key financial metrics based on quantitative analysis of historical data.Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Sales, Operations, Support) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments.Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution. Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions. We’re excited about you because… 6+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulti

Come join our legal team to work on the most exciting legal, policy, and operational issues at the leading edge of AI. We're seeking strong product lawyers with specialized expertise in intellectual property law. As product counsel, you will advise on all legal aspects of product development, launch, and operations - including regulatory compliance, user terms, and risk management - while bringing deep expertise in your specialized legal area. The ideal candidate will have deep subject matter expertise in intellectual property law, a technology background, and a demonstrable history of providing practical product counsel to solve complex, time-sensitive problems in close partnership with cross-functional teams. This role reoprts to the Associate General Counsel, IP & Product. You will: Strategic Product Advice: Lead IP strategy for product development, embedding IP protection into the full product lifecycle from conception to commercialization, while also advising on related product and regulatory matters in collaboration with the broader legal team. Cross-Functional Collaboration: Partner with Research, Product, Engineering, Operations, Communications, and Marketing teams to mitigate IP risks in product development, data licensing, and open-source governance. IP Counsel: Support management of Scale's worldwide IP portfolio including patents and trademarks; assist with patent prosecution and trademark registration and enforcement. Risk Mitigation: Advise on third-party, synthetic, and open-source data and models, ensuring compliance with licensing requirements; design open-source governance policies. Agreements: Support drafting and negotiation of commercial agreement provisions involving intellectual property. Specialized Expertise: Provide counsel on machine learning, robotics, and other technical areas, with ability to engage effectively with technical teams on complex engineering and product issues. Training: Develop and deliver IP and data licensing trainin

Scale’s Generative AI business unit is experiencing historic growth. As the Community Manager, you will spearhead initiatives connecting hundreds of thousands of expert contributors on our platform. This is a strategic operational role requiring the execution of an operator, program manager, and creative writer. You’ll need an entrepreneurial mindset, operational rigor, and the ability to communicate effectively with diverse stakeholders across internal and external community channels. Scale’s mission is to develop reliable AI systems for the world’s most important decisions. Our Generative AI unit partners with the world's most advanced research teams to improve their models with human data. You will ensure that our global network of contributors stay engaged and informed so that they can do their best work. You will manage communications, execute virtual campaigns and events, and develop strategies to grow and retain our contributor base. This pivotal role shapes community culture, facilitates a thoughtful contributor experience, and harnesses the energy of our community in order to achieve high-level business goals. You must employ creative problem-solving to resolve complex operational challenges and manage the communications cadence across diverse stakeholders. In this role you will: Create strategies to increase participation and satisfaction, overseeing external platforms like Reddit and managing our internal Outlier Community Develop systems to efficiently channel questions, feedback, and disputes across our platforms and social channels Lead with vision: Set direction for multi-team areas and inspire clarity and alignment Organize virtual events to foster connection and monitor community sentiment in order to proactively mitigate risk and address concerns Leverage user feedback, insights, and quantitative metrics to drive improvement in product and operational strategies Enable the team: Instill ownership, drive cross-team collaboration, and remove structur

About the Role At DoorDash we are redefining what it means to be a designer. We are building towards a team of makers, builders, and doers. Between 2005 and 2015, "web designer" became "product designer" and the scope widened. The same shift is happening now — LLMs are expanding the T again, toward strategy on one end and direct execution on the other. As a Staff Product Designer, you will lead this shift across your team: not just practicing build-first design, but multiplying it through the people and systems around you. We're seeking an ambitious and system design minded Staff Product Designer to lead “Meals for Work” within DoorDash for Business , a strategic area at the heart of redefining workplace dining and company perks. You’ll craft transformative consumer and enterprise experiences, from tools that make team lunch ordering effortless to scalable solutions for catering, company paid recurring meals, and grocery benefits. This role offers a unique opportunity to design powerful systems that help workplace admins plan, manage, and operate food programs with confidence, while pioneering new offerings in an evolving market. This position is open for candidates in San Francisco, Seattle, or New York City, and will report to the Head of New Bets Design within our Consumer organization. You will work in a hybrid model, working from one of our offices 1-2 times a week with the rest working from home. Your primary impact is making the team faster and more autonomous. You build reusable workflows, shared tools, and decision frameworks that let every designer on your team operate at a higher level with less coordination overhead. Your secondary impact is revenue: the speed and quality gains you unlock translate directly into more experiments shipped, faster iteration cycles, and measurable business outcomes across your team and adjacent teams. You're excited about this opportunity because you will... Define projects with a clear point of view on what to build,

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With Lyft Business, sales isn't a script you follow. It's a problem you solve in real time. As Business Associate for Lyft Business, you'll drive growth and expansion within your existing book of business in a market where transportation touches nearly every part of daily life. Success here isn't just about closing deals; it's about the judgment to identify where your time has the biggest return, and the strategic thinking to advise each client like a trusted partner as you grow their business with us. This job rewards people who think critically about where to focus their energy. Priorities will evolve, systems are still maturing, and you won't always have a playbook for every situation, but you'll have the experience and confidence to navigate ambiguity and make an impact as we figure it out. The people who thrive here are the ones who are resourceful, hard to rattle, and genuinely motivated by finding the right product fit for a client, especially when a conversation gets complex or unexpected. You'll focus on expanding and deepening relationships with small and mid-sized businesses, becoming a Lyft product expert who can efficiently resolve common support issues and guide clients through solutions that fit their needs. In this hybrid role, you will balance inbound and outbound outreach, but with a sharper eye toward prioritization: identifying key decision makers and influencers within your top accounts, and focusing your energy where it will drive the most growth. You're the hunter and the farmer, now with the experience to know which fields are worth tending. You'll be part of a driven, tight-knit sales team that's laser-focused on winning and growing business. We're looking for people who know how to apply critical thinking and strong judgment around ROI, work well with cross-functional partne

We are seeking an experienced and detail-oriented US Payroll Specialist to oversee our end-to-end multi-state payroll operations. In this role, you will ensure accurate, timely, and compliant payroll processing for all US-based employees while managing internal payroll initiatives. The ideal candidate is a strategic problem-solver with deep expertise in US labor laws, taxation, and ADP+Workday payroll systems. You will: Full-Cycle Payroll Processing: Oversee the accurate and timely processing of multi-state bi-weekly and semi-monthly payrolls for over a thousand exempt and non-exempt employees across most of the USA. Compliance & Taxation: Ensure strict adherence to federal, state, and local tax laws, as well as FLSA regulations. Monitor regulatory changes and update internal systems accordingly. Year-End Processing: Manage year-end payroll activities, including W-2 and W-2c generation, fringe benefit reporting, and annual tax reconciliations. Cross-Functional Collaboration: Partner closely with HR to ensure accurate data flow for onboarding, offboarding, benefits deductions, and compensation changes. Ability to work with Accounting to ensure accurate general ledger mapping, month-end close procedures, and payroll account reconciliations. System Administration & Optimization: Act as the primary subject matter expert for our payroll system (e.g., Workday, ADP). Identify bottlenecks, recommend process improvements, and lead system upgrades or implementations. Issue Resolution, Continuous Improvement & Auditing: Conduct regular audits of payroll data to identify and resolve discrepancies. Serve as the ultimate point of continuous improvement with AI and other methodologies to ensure Scale’s payroll processes are best in class. Ideally you'd have: 5+ years of payroll experience. Strong organizational skills; the ability to get all priority tasks completed by the end of each day. Confidentiality and integrity. Accuracy under pressure and extreme attention to