Support in Canada

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La différence que vous ferez : Nous sommes à la recherche d'une candidate ou d'un candidat dévoué et enthousiaste pour assurer une gestion exceptionnelle du service à la clientèle au sein de la communauté Airbnb, à titre de superviseur ou superviseure. La personne idéale est hospitalière, analytique et déterminée à offrir les plus hauts standards de service par le coaching et le perfectionnement de son équipe. Le ou la superviseur(e) appuie un ou plusieurs services internes du service à la clientèle (CS). Il s'agit d'un rôle de leadership opérationnel exigeant une expérience substantielle en service à la clientèle et en gestion d'équipe. Les superviseurs et superviseures encadrent des équipes d'environ 10 à 15 ambassadeurs et ambassadrices et doivent être en mesure de guider et de perfectionner leur équipe en faisant preuve de compétences de service à la clientèle de premier ordre. De solides compétences organisationnelles ainsi que la capacité de gérer à la fois le travail en temps réel et le travail planifié sont également requises. La personne doit aussi être adaptable et réactive dans notre environnement au rythme soutenu, parfois sous pression, tout en demeurant flexible, proactive, ingénieuse, efficace et en

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La différence que vous ferez : On est à la recherche d'une personne talentueuse et expérimentée qui s'occupera de diverses préoccupations liées à la sécurité pour notre communauté, y compris les suivantes, mais sans s'y limiter : la discrimination, les menaces à la sécurité personnelle, la violence conjugale, le suicide ou l'automutilation, l'exploitation d'enfants, les agressions physiques et sexuelles, les activités liées à la drogue, le travail sexuel et la traite de personnes. Le ou la candidat·e retenu·e comprendra très bien comment identifier correctement des situations menaçantes et préjudiciables, communiquera avec empathie, fera preuve de discernement, prendra des décisions rapidement, aura comme objectif d'offrir le meilleur soutien possible aux personnes survivantes et permettra leur rétablissement. Il s'agit d'un poste à temps plein situé ici : Canada. Ce poste est un rôle de première ligne dans un centre d'appels où il y a des interactions directes avec les clients. Les candidats retenus ont besoin d'excellentes compétences en communication, d'une aptitude à la résolution de problèmes et d'une expertise en service à la clientèle. Ils doivent être en mesure de s'adapter et de réagir dans u

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Discrimination, Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. This is a full time position based in Canada - Remote. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhau

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Summary We are looking for a detail-oriented and dedicated Administrative Assistant to provide support to our Portfolio Managers and Analysts within our Point72 office in San Francisco, CA. What you’ll do The Administrative Assistant will provide administrative support to one or several investment teams including Portfolio Managers and Research Analysts. Specifically, you will: Strategically partner with investment team(s) to help alleviate workload and create efficiencies Manage calendars and conference calls, make appointments, book conference rooms, organize meetings Coordinate domestic and international travel arrangements Create and process expense reports Manage phone coverage for team and set up conference calls as needed Develop and maintain strong working relationships with internal and external partners Work on special projects as needed What’s required 2+ years of relevant work experience Bachelor’s degree from an accredited university Capacity to multitask, effectively prioritize and adapt to an ever-changing work environment Bring a “roll up your sleeves and get the work done” mentality and a sense of urgency and attention to detail to requests and projects Excellent communication and ability to interact with people of all levels in a confident and professional manner Strong attention to detail; can keep track of multiple projects and work through abstract issues in an organized and efficient manner Proficient knowledge of Microsoft Outlook, Excel, and Word Strong industry knowledge preferred Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Volunteer Opportunities Support for employee-led affinity groups representing women, people of color and the LGBTQ+ community Mental and physical wellness programs Tuition assistance A 401(k) savings program with a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both

About the Role As the Fleet Coordinator, you will be the single source of truth for the fleet: tracking what configuration each aircraft is flying and where it is, with no aircraft cleared to fly outside its approved configuration.You'll oversee all aircraft configuration that supports engineering and Part 135 operations, while keeping aircraft audit-ready. You will play a key role in supporting safe, compliant, and reliable operations by dispatching aircraft, tracking configuration and compliance records, and acting as the connective tissue between engineering, operations, maintenance control, and the FAA. You're excited about this opportunity because... Fleet Configuration & Testing: Maintain and verify compliance across the Part 107 test and Part 135 Commercial aircraft inventory: registration, airworthiness status, maintenance logs, and battery/component life-cycling." Maintain accurate software, hardware, and firmware configuration records for every aircraft, including designated testing candidates, so results are always traceable to a known config. Track aircraft location across the fleet ensuring one hundred percent accountability. Initiate and track parts requests tied to configuration changes, testing, and scheduled maintenance. Operations & Compliance: Maintain OpSpecs and the general maintenance manual, ensuring maintenance procedures and standards align with Part 135 requirements. Maintain the maintenance, training, and flight-log records the FAA expects an air carrier to produce on demand. Act as point of contact during FAA audits, representing the accuracy of aircraft configuration records and documentation against the maintenance program's compliance requirements. Fleet Dispatch & Availability: Decide which aircraft flies which mission (dispatch-style), verifying maintenance status before an aircraft is released. Track each aircraft's real-time location and availability, including movements between bases, hangars, and maintenance fac

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive, Lyft's wholly-owned fleet management subsidiary, is undergoing a transformational shift from traditional rideshare fleet operations to autonomous vehicle fleet ownership and operations. We are seeking an AV Program Manager to help drive the cross-functional operating plan that will prepare Flexdrive to receive, staff, and operate AV fleets at scale domestically and abroad. This role supports the operational backbone of Flexdrive's AV readiness initiative. You will maintain the program timeline, coordinate cross-functional workstreams spanning infrastructure, people, fleet operations, treasury, legal, and finance, and help ensure that requirements are tracked, dependencies are surfaced, and deployment milestones are met. You will work closely with workstream leads across Operations, Strategy, Infrastructure, Finance, Legal, Analytics, and People. If you thrive in ambiguity, can bring structure to complex multi-workstream programs, and have a bias toward action, this role is for you. Responsibilities: 1. Program Planning & Execution Maintain the program timeline for Flexdrive AV Operating Readiness, tracking deliverables and dependencies across workstreams: Strategic Planning, Infrastructure, Analytics, People, Fleet Operations, Treasury, Finance, and Legal. Maintain the program's RAID log (Risks, Assumptions, Issues, Dependencies), surfacing cross-functional blockers with clear context for escalation. Support weekly leadership syncs and monthly deep-dive reviews, including preparation, presentation and follow-through. Translate upstream decisions (partner agreements, market selections, ) into operational requirements, updating the readiness roadmap accordingly. 2. Cross-Functional Coordination Serve as a connection point between workstream leads, helping ensure infrastructure time

**English Version Below** Associé au support client (services financiers) Si vous avez toujours rêvé d’une carrière stimulante dans les services bancaires, financiers et technologiques, c’est le moment de la concrétiser. Formation pour les diplômés, soutien continu, opportunités auprès d’employeurs mondiaux de premier plan, le programme Alumni pour diplômés vous offre tout ce dont vous avez besoin. (Et ne vous inquiétez pas, il n’y a pas de clause de formation. Pas de frais de sortie, pas de pièges cachés.) Chez mthree, nous plaçons de récents diplômés auprès de grandes entreprises mondiales. Nos clients comprennent des banques d’investissement de premier plan et d’autres organisations dans divers secteurs, allant de l’assurance à la santé, en passant par le voyage. Ces rôles sont exigeants et requièrent une grande attention aux détails, une forte orientation client, un sens aigu du risque ainsi qu’une bonne connaissance des réglementations. Chez mthree, nous pouvons vous fournir la formation professionnelle nécessaire pour débuter votre carrière dans le secteur bancaire et ouvrir des portes vers des institutions financières

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch’s success. About the Role Twitch is looking for a knowledgeable Partnerships Associate to identify, evaluate and develop high-potential creators on Twitch. As the ideal candidate, you are fascinated by creator communities and stay on the cutting edge of creator and influencer trends. You enjoy spotting talent early, understanding what makes creators successful, and helping them build long-term careers on Twitch. In this role, you'll work across two complementary creator pipelines. First, you'll manage Twitch's inbound creator program, identifying creators who are gaining momentum on Twitch and helping them develop into long-term partners. Second, you'll proactiv

Location Details: Remote - Canada (BC or ON) At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. Join our team GoDaddy is expanding its data and AI capabilities while strengthening the governance, security, privacy, and compliance foundations needed to support responsible growth. As data usage and AI adoption accelerate, we are building scalable governance and control frameworks that enable innovation while maintaining strong accountability, audit readiness, and regulatory compliance. As the Senior Technical Program Manager - Data, AI Governance and SOX Compliance , you will lead cross-functional programs that improve data governance, AI governance, access accountability, and SOX compliance across the business. Partnering with engineering, data, security, finance, legal, audit, and compliance teams, you will drive strategy, execution, and operating mechanisms that make governance and controls visible, scalable, and embedded into daily operations. This is a high-impact role for a program leader who thrives in ambiguous environments. They can influence various interest groups and are passionate about helping teams move faster. They focus on growing transparency, strengthening controls, and boosting confidence in managing data, AI, and compliance risks. What you'll get to do... Lead complex, cross-functional programs spanning data, AI, security, compliance, audit, and finance, driving initiatives from problem definition through rollout, adoption, and measurable business outcomes. Develop and manage program plans, governance

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel. You will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products. Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction. Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan. Activel

About the Role: Tubi is creating a Performance Partner role to focus on supporting managers end-to-end in developing and managing their teams. This role will own the end-to-end Performance Improvement Plan (PIP) process, partner closely with HRBPs to develop and execute strategic talent programs, and drive manager effectiveness across the organization. This is a highly visible role that sits at the intersection of performance management, talent strategy, and manager enablement — ideal for someone who wants to build and own a program from the ground up. This is an individual contributor role reporting to our VP of People. This role will be hybrid and can be based in SF/NYC/LA/Toronto. What You'll Do: Own the end-to-end Performance Improvement Plan (PIP) process — from initial documentation through execution, check-ins, and resolution — partnering with legal, managers and business leaders throughout Partner with HRBPs on HR programs for their teams (e.g., performance reviews, onboarding, promotions), bringing performance management expertise into broader talent initiatives Develop and execute strategic talent programs that drive manager effectiveness, bringing workforce trends and analytics into program design Advise managers on trade-offs when navigating complex, undefined performance issues; encourage experimentation and iteration in how managers approach team development Lead multi-team efforts related to performance and manager effectiveness (e.g., a performance refresh, a new PIP framework rollout), building trust and credibility across functions Balance competing demands across multiple concurrent PIPs and programs, orchestrating initiatives to deliver business-ready outcomes Coach managers directly on how to have difficult performance conversations, set clear expectations, and document performance issues appropriately Track and analyze trends across PIPs and performance interventions, sharing insights with HRBPs and People leadership to inform broader talent st

Position Summary – 10 month Contract : As a Site Merchandising Specialist, you will optimize the site performance supporting the team's use of analytics and merchandising best practices to help improve customer conversion, retention, and overall website performance for Taylormadegolf.ca and .mx. Additionally, you will collaborate with cross-functional teams in planning, marketing, and UX to support product strategies and assist in optimize both front-end and back-end processes. Essential Functions and Key Responsibilities: Support the development and upkeep of a comprehensive merchandising calendar (daily, weekly, and monthly) aligned with marketing initiatives to maximize product visibility, promotional effectiveness, and sales opportunities. Support weekly site merchandising strategies to optimize conversion and customer engagement. Own Assist with the testing process from hypothesis development through execution, analysis, and recommendation. Analyze customer behavior and web analytics data, including product views, conversion rates, bounce rates, and engagement metrics, to identify trends and optimize category performance in support of business objectives. Continuously enhance product discovery and the customer shopping experience by optimizing search functionality, navigation, filtering, and product recommendation tools. Partner cross-functionally with Planning, Product, Marketing, and Digital teams to coordinate product placement strategies, manage inventory considerations, and mitigate business risks. Leverage web analytics and customer insights to identify opportunities for site improvements, increased engagement, and revenue growth. Collaborate with Digital Technology teams to define, prioritize, and support site enhancements