Technical Director in Vancouver

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Implementation at Brex Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It’s a role that blends customer empathy, project management, technical expertise, process design, and change management. We take personal ownership of our customers' long-term success, and we set customers up thoroughly so they can be with ‘Brex for life’. As strategic advisors, we build trust, drive solutions with tenacity, deliver results fast, and work cross-functionally to make adoption seamless for customers. What you’ll do As an Enterprise Implementation Consultant, you will serve as a strategic advisor to our largest customers, guiding them through a successful launch of the Brex platform. Acting as a hybrid coach, project manager, and product expert, your primary goals will be to drive wide

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It's an environment where engineering is a craft, and builders become leaders. What you'll do The Bill Pay team is a high-functioning, product led team supported by product and design, building and leading the next generation of Accounts Payable (AP) software. We’re looking for an engineering leader to have strong opinions on technical design and the willingness and eagerness to jump on customer calls. This is one of the most important roles in Brex engineering as it perfectly sits between our Expense Management and Banking products. This is a founder-shaped problem: the domain is es

Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per

You love turning real business problems into working AI solutions — and you’re not afraid to roll up your sleeves to ship them. In this role, you’ll lead Diligent’s internal AI Solutions function , a small, high-impact team that is embedding AI and GenA I into the systems thousands of colleagues use every day across Marketing, Sales, Customer Success, Finance, HR, Legal, and Product & Engineering. You’ll set the AI vision and roadmap for internal tools, architect solutions, and still build hands-on — from prototypes and reference implementations through to production-grade integrations . You’ll own how AI shows up inside ERP, CRM, BI and core IT platforms, and you’ll be accountable for making those solutions reliable, secure, compliant, and measurably valuable for the business. If you enjoy being a “player-coach” who can move seamlessly between executive conversations and deep technical reviews, this role gives you the scope, visibility, and impact to shape how a global SaaS leader uses AI to run smarter and faster. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead, coach, and grow a high-performing team of AI Solutions Architects and Engineers, setting clear goals and building the capabilities the business needs as AI demand scales. Define and own the strategy, vision, and roadmap for internal AI solutions, translating business priorities into a focused portfolio of AI and platform initiatives. Design and deliver end-to-end AI/GenAI solutions — from ideation and prototyping through production deployment, monitoring, and continuous improvement. Embed AI capabilities (such as RAG, copilots, agents, summarization, and classification) into core business applications including ERP, CRM, BI, and other enterprise systems in a robust, maintainable way. &nbsp

Most security assurance work is reactive: a customer asks, a team scrambles, an answer goes out. This role exists to end that cycle. As a Senior Staff Analyst, you’ll own a named portfolio of our most significant customers from a security perspective, and get ahead of what they need — their regulatory environment, their audit calendar, their risk appetite, their control expectations — well enough to have the evidence ready before the request arrives. You’ll lead customer security audits hands-on, sit across from customer security teams as a peer rather than a form-filler, and build account security plans that make the next assessment predictable instead of painful. This is deliberately a hands-on senior individual contributor role. You’ll spend your time in audits, in customer conversations, and in the detail of controls and evidence — not in a management chain. If you’ve got deep SOC 2 and ISO 27001 knowledge, real technical range across cloud architecture, identity and vulnerability management, and the presence to hold a room with a sceptical CISO, this is a portfolio you can genuinely own. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own a portfolio of strategic accounts as their dedicated security point of contact, building durable relationships with their security, risk, compliance and procurement teams. Lead customer security audits and assessments hands-on — scoping, preparing evidence, running the sessions, defending control design and driving findings to closure with internal owners. Build and maintain an account security plan for each account: their frameworks and regulators, audit and reassessment cycles, known concerns, open items and the roadmap commitments they care about. Anticipate requirements before they’re raised, tracking regulatory change, industry expectations and each account’s compliance calendar so documentation and evidence are staged in advance. Act

Job Title: Co-Op, IT Operations - Summer 2026 Location : Vancouver, BC (on-site) Term : 4 months Start Date: September 14th, 2026 Openings : 1 Overview : We’re looking for a Co-op on the team to help us provide IT support to Hootsuite owls and solve both small as well as large technology problems. Under close supervision, you’ll support the Helpdesk ticket queue, deploy laptops plus hardware peripherals, AV challenges and work closely with the Global IT team to execute IT projects. This position is based in Vancouver, Canada. WHAT YOU’LL DO: Support the build and deployment of laptops for new users as well as end users as needed Support closing of our Macbook leases by configuring, wiping, recording laptop data as required Set up, install, modify, configure, maintain desk hardware in the office Receive offboarded hardware and update workflows as well as management system based on that Input and update assets in the hardware asset management system as governed by Helpdesk’s processes and procedures Work closely with Hootsuite’s global Helpdesk team to identify and resolve issues by following processes Document procedures and solutions in our ticketing system and follow up with clients to ensure full resolution of issues Set up, install, and troubleshoot Google Meet Hardware in the office Assist with setting up loaner laptops to AV gear for interviews or smaller company events Keep team documentation updated as processes and stakeholder need change Assist in departmental projects that require IT time and resources Creating tickets and moving tasks through agile workflow as work is completed WHAT YOU’LL NEED: Experience troubleshooting basic to advanced Mac problems Experience troubleshooting Windows OS problems and working knowledge of Dell laptops Experience working with meeting room hardware, AV gear to support meetings Experience working in agile environment a bonus Proven ability to translate technical issues into understandable language for end-