Technical Escalations Engineer 2 in Toronto

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As an Engineering Manager leading our Reporting team, you will lead a newly structured team focused on a critical product area within GRC Program Orchestration. This role represents an exciting opportunity to shape the future of how Vanta customers understand, visualize, and operationalize their compliance and security programs. This team is focused on evolving Vanta’s reporting platform beyond dashboards into a scalable, AI-powered reporting experience. The team owns core initiatives across enterprise reporting, historical analytics, AI-assisted insights, and certified data infrastructure powering in-product experiences. This role sits at the intersection of data products, enterprise scalability, and product innovation. As reporting becomes increasingly foundational to enterprise growth, customer retention, and Vanta’s long-term AI strategy, this role will play a key role in shaping engineering execution, cross-functional alignment, and the long-term technical direction of one of Vanta’s critical product investments. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Build and scale a high-performing team: lead, coach, and grow the team while hiring strategically, identifying operational gaps, and raising the engineering bar Drive execution across strategic initiatives: Deliver against a multi-quarter roadmap spanning reporting infrastructure, enterprise reporting capabilities, AI-powered insights, and scalable data foundations Shape technical and product strategy: Partner closely with Product and cross-functional engineering teams to define the

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Core Platform team provides the foundational infrastructure that powers all engineering at Vanta. We're expanding upmarket to support enterprise customers, which requires strategic investment in platform systems that ensure security, reliability, and developer productivity at scale. As we expand upmarket to support enterprise and regulated customers, we’re investing heavily in platform capabilities that scale securely while reducing cognitive load for product teams. As the Engineering Manager, Core Platform at Vanta, you'll own the foundational infrastructure that every engineer builds on, ensuring it scales with company growth while remaining fast, simple, and reliable. This team’s ownership spans shared services infrastructure, observability and monitoring, datastore management, and async work systems. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow high-performing platform engineering teams that deliver reliable, scalable infrastructure and operational excellence for Vanta’s products and customers Set technical direction and drive multi-quarter platform initiatives spanning infrastructure reliability, security, scalability, and developer experience across shared systems and services Partner closely with product engineerin

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We're looking for an Engineering Manager to lead our Deployment Engineering team in North America. This isn't a typical management role - we need someone who thrives in a fast-paced, high-growth environment and leads from the front: technically sharp, hands-on, and relentlessly focused on impact. You'll manage a team of Forward Deployed Engineers on the front lines of building agentic solutions with Cohere's North platform, balancing technical excellence with the kind of team leadership that actually moves things forward. You'll be solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. What You'll Do Lead and mentor a team of Forward Deployed Engineers focused on building agentic solutions with North in on-premises environments. Take ownership of customer success from technical implementation through delivery. Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises. Build relationships with technical stakeholders on the customer end. Foster a culture of continuous improvement and innovation, focusing

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview We are seeking a Platform Experience and Developer PM to own how developers and enterprise technical teams build on, integrate with, and operate Cohere's model platform. This is a high-leverage role sitting at the intersection of three domains: Managed Services and Models as a Service. Own Cohere's managed service offerings as a product. This is broader than model serving alone. It includes the full range of how enterprises consume and operate Cohere's capabilities, from shared multi-tenant model access to dedicated single-tenant deployments, and from synchronous real-time inference to high-volume asynchronous workloads. You will own the product thinking around deployment models, data residency and regional compliance requirements, self-serve provisioning, and the operational controls that give enterprises confidence in running production workloads on Cohere’s infrastructure. API and SDK. Own the roadmap for how developers build on Cohere. This means setting the direction for our APIs and SDKs, thinking carefully about interface design and ergonomics, and ensuring we ship developer primitives that are stable, well-

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Opportunity Cohere seeks a Chief Information Security Officer who can help shape Cohere’s security strategy & the broader conversation around securing AI at scale. You know how to build trust across organizations and communicate trade-offs clearly in environments where speed, innovation, and security must coexist. You will build the playbook and lead the evolution of Cohere’s global security program across corporate systems, cloud infrastructure, AI development, and enterprise operations. As a visible leader for Cohere’s security vision internally and externally you will navigate risk, represent Cohere in industry discussions, and reinforcing our commitment to building AI responsibly. In this role you will: Define and Scale Cohere’s Security Strategy: Define and execute Cohere’s overarching information security strategy in alignment with business priorities and long-term company growth. Build a Modern Risk, Governance & Compliance Program: Lead Cohere in identifying, assessing, and mitigating security risk across all business functions. Secure AI Systems and Technical Infrastructure: Lead the security architecture st

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Events Analytics Platform (EAP) team is responsible for the infrastructure that powers all of Sentry's time-series data and searching capabilities across billions of events with sub-second latency. We started this initiative by building Snuba, the primary storage and query service for Sentry's event data powered by ClickHouse, and we are now focused on unlocking deeper visibility and reporting across the terabytes of event data our users generate. As a Senior Software Engineer, you will lead efforts to push the boundaries of data visibility at Sentry. You will do this by expanding the capabilities of our search infrastructure, building new capabilities on top of our state-of-the-art storage layer and increasing the performance and integrity of Sentry’s core data services. You will also help shape Infrastructure's technical direction at Sentry and collaborate with Product and other Engineering teams to turn that vision into a reality. If you want to solve the hard problems that come with scaling event data into the petabyte range, this could be the job for you. In this role you will: Expand EAP's ability to deliver data at world-class speed and reliability. Architect and automate services and systems to scale reliably under growing demand. Make architectural trade-offs that balance product requirements with engineering constraints. Maintain and grow the team's code quality initiatives by regularly reviewing code and contributing to design decisions. Lead design and discussions around deliverables the team is working towards. Improve the maintainability and developer experience of the codebases EAP owns. Exa

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the team The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. About the role As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale. You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy. You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products. You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure. You'll love this job if you Want to solve the "easy to explain, hard to build" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know the team The Developer Platform team at Auth0 (an Okta company) owns the platform that developers build identity on. Increasingly they build alongside AI agents, and that raises the bar on everything underneath: interfaces have to hold up whether a person or an agent is calling them, and the systems behind them have to stay reliable and coherent as usage grows. We move fast, we own problems end to end, and we care deeply about the platform we put in front of the developers and agents who depend on it. The opportunity We're hiring a Principal Engineer (P5) to serve as the technical leader and compass for the Developer Platform team. You'll work across the breadth of the platform, tackling the highly complex, vaguely specified problems that span it and turning them into clear technical direction the team can execute against, without day-to-day oversight. Above all, you'll own how the platform is architected to scale: the distributed systems behind it, the reliability and consistency guarantees developers depend on, and the coherence that keeps it easy to build on as usage grows. You'll champion the team's technical execution, raise the engineering bar, mentor the people around you, and partner with tech leads across teams to keep the wider platform aligned. You'll have real influence over how our platform holds up in a world where developers and agents are both first-class consumers. What you'll be doing Own the platform architecture: Set the tech

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. Our organization is comprised of engineers who thrive at the intersection of deep client-side platform engineering and massive-scale distributed systems. The work we do secures millions of enterprise endpoints globally, prevents modern identity attacks, and fundamentally changes how people work by making world-class security completely invisible to the end user. The Opportunity We are seeking a highly impactful and influential Staff Software Engineer to join our engineering team. The ideal candidate will leverage their deep expertise in distributed systems, particularly Java, to architect, build, and scale the critical server-side software and services at the heart of our security and identity platform. This is a high-visibility, hands-on opportunity to define the architectural vision, pioneer new capabilities, and drive the technical strategy to solve complex, company-wide challenges and shape the future of Okta's device identity ecosystem. You will act as a key technical leader—a player-coach and force multiplier—by setting the t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team : Have you ever considered what powers the intelligent features behind seamless product experiences? The GenAI team is at the forefront of enabling AI-powered security and intelligent innovation across our organization. From crafting AI powered security services, to intuitive generative AI-powered chat experiences that provide instant product support, and developing the best developer experience around authentication for generative AI and AI agents, our team is instrumental in bringing the transformative power of AI to life. We collaborate closely with the Machine Learning team and various product teams to ensure the seamless and secure delivery of AI-enhanced features that provide real value to our users. The Opportunity : As a Staff Machine Learning Engineer on the Generative AI team, you will help shape, architect, and accelerate our Generative AI strategy by contributing across the stack of model development, infrastructure, and platform services. You’ll drive design and implementation of production-ready AI/ML systems at scale: ranging from LLM-powered features to reusable components that other teams across Okta can build on. You will have the opportunity to: Architect, design, and deploy robust Machine Learning & GenAI systems, ensuring seamless integration with diverse platform services and establishing scalable LLMOps pipelines in production. Drive technical decision making while striving to hit the right balance between factors s

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Streaming Foundations team builds services and operates data pipeline infrastructure to support event streaming, messaging, and analytics use cases. We are looking for a Software Engineer who is passionate about distributed systems, platform engineering, and solving data-intensive problems at scale. In this high-impact role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Auth0 to scale for years to come. What you’ll be doing Help set the technical direction for the team and influence the engineering roadmap for the Platform’s streaming capabilities Design and lead the implementation of our most complex and critical systems for data-intensive use cases. Research and champion new technologies and architectural patterns to solve strategic challenges and scale the platform. Lead and influence cross-functional initiatives, ensuring technical alignment and successful execution across multiple teams. Improve the operational posture of our systems by designing for observability, reliability, and scalability, and by mentoring others in operational best practices. Coach and mentor senior engineers and act as a technical leader across the engineering organization. Collaborate with different stakeholders like product teams whenever needed. What you’ll bring to our teams 7+ years of software development experience in a fast-paced, agile environment Experience working with Golang or Java is preferred H

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn. As Senior Marketing Technology Manager, you will shape the systems that power performance marketing across Paid Acquisition, Paid Social, and SEO. You will own the technical foundation behind tagging, tracking, signal quality, and platform integrations, while helping evolve our broader MarTech ecosystem across customer data, consent, and automation. This role is built for a marketing technologist who moves fluidly from problem definition to implementation to measurement, and who can turn emerging AI capabilities into reliable, governed workflows that improve speed, accuracy, and business impact. Reporting to the Head of Mar

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview We are seeking a Senior Software Engineer to build and evolve Okta’s web platform using React and Next.js. In this role, you will bring deep frontend expertise to solve complex engineering problems autonomously from designing scalable page systems and optimizing performance to integrating CMS APIs and refining developer workflows. You work independently on ambiguous problems but thrive in collaboration with designers, content architects, and fellow engineers. AI-assisted development tools are part of how this team works, and you leverage them fluently to move faster while maintaining high standards. This is a hands-on IC role with significant autonomy and real ownership, ideal for an engineer who combines deep technical understanding with strong collaborative instincts. Key Responsibilities Frontend Development & Architecture: Build and maintain reusable page templates, features, and component systems in Next.js using TypeScript and React. Design scalable data-fetching patterns from headless CMS APIs (GraphQL and REST), transforming structured content into polished frontend experiences. Collaborate on content model design with content architects, ensuring CMS data maps cleanly to frontend templates. Implement responsive, accessible, high-performance UI following established design system patterns and propose improvements when existing patterns fall short. Design System Collaboration: Work closely with the design system team to assemble pag

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is growing rapidly and looking for exceptional new team members to help take us to the next level. One team, one score. We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you're passionate, practice radical transparency to build trust and respect, and thrive when you're collaborating, experimenting and learning – this may be your ideal work environment. We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day. N+1 > N. About the Team Here at Auth0 we’re focused on securing the world’s identities so innovators can innovate. We’re currently hiring a senior Full Stack Software Engineer to join our Acquisitions and Activation Team . This team owns the crucial first impressions of the Auth0 ecosystem. We apply rigorous, data-driven experimentation and A/B testing to optimize the entire early customer journey—from the moment a developer signs up, to the precise second they hit their "ah-ha" moment. We bridge the gap between deep technical infrastructure and user psychology, building primarily on a JavaScript ecosystem (Node.js and React) . If you are a full-stack engineer who loves blending robust software architecture with rapid, metrics-driven experimentation, this is the team for you. What You Will Do Optimize the Acquisition Funnel: Own, build, and continuously scale the entire signup experience to reduce fric

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0, an Okta company, is the leading customer identity platform for developers. Our mission is to secure the world’s identities so innovators can innovate. As AI reshapes how applications are built and used, identity and security are becoming critical to enabling safe and trusted agentic experiences. Our team builds Auth0 products for Agentic AI with a focus on agent identity, access management, and protocols that extend trust to our customers’ AI products. The role is for a highly technical product manager that is adept in developing strong customer-focused product strategies. Responsibilities Define and Execute the Identity and AI Product Strategy: Drive the roadmap and execution for Auth0’s AI portfolio with a specific focus on secure identity solutions, including Auth0 for AI Agents. Identify tactical integration opportunities and ecosystem partnerships that secure agentic workflows and deliver immediate value to developers. Be an Owner and Builder (0-to-1): Bring a hands-on, entrepreneurial mindset to define, prototype, and launch new identity features for AI applications. Balance rapid experimentation with the engineering discipline required to scale features into secure, production-grade identity standards. Collaborate and Influence Without Authority: Serve as the core product owner and direct collaborator for engineering, design, and security teams. Translate the broader AI product vision into concrete, technical requirements, managing the backlog