Technical Escalations Engineer 2 in Canada

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is entering a period of unprecedented innovation and growth—and there’s never been a more exciting time to join. The Ads Business Engineering team operates at the intersection of engineering, product, sales, and business development, delivering technical expertise and solutions that empower technology partners, agencies, and advertisers to seamlessly integrate with Reddit’s advertising platform. As a key member of this rapidly expanding team, you’ll have the opportunity to take meaningful ownership—driving cutting-edge AdTech integrations, launching and managing strategic partnership programs, and helping scale Reddit’s developer ecosystem. At Reddit, a Business Engineer plays a critical role in driving the success of our advertising API products and platform integrations. This experienced engineer role combines deep technical consulting with hands-on engineering, where you'll guide strategic integrations, often contributing directly to implementation across Reddit’s stack or in the codebases of partners (or direct advertisers). You will be a key technical advisor—trusted to own the end-to-end relationship with Reddit’s most important advertising partners, and execute on the long-term strategy for how we develop an ecosystem of developers. You’ll work across engineering, product, sales, and business development teams to connect Reddit’s capabilities to the evolving needs of the market. You won’t just recommend solutions—you’ll implement them across systems, including platform changes, and also help define framewo

The Sigma Commercial Solutions Engineer believes in the power of analytics to transform organizations and uncover new data insights to increase business agility. The Sigma Solutions Engineer will act as the trusted advisor to our prospects and customers working in tandem with Sales, Business Development, Product Management, Customer Success, and Support. This individual is ultimately responsible for managing and delivering on all activities related to the technical presales cycle. This includes presentations, demonstrations, and hands on development of prototypes. You will align closely with our Commercial Sales Representatives focused on sales in new and existing accounts. What You Will Be Doing Understand and uncover business challenges and issues faced by the customer and be able to run targeted discovery sessions or workshops Engage with business users to define, create, and showcase solution prototypes Build and present customized demos for customers, trade shows, and webinars Confidently present and articulate the business value of the Sigma platform to all levels within an organization Deliver product, technical, and security related responses to RFPs/RFIs Participate in product, sales, and relevant technology certifications to acquire, maintain, and grow skill sets Work as a team player by contributing, learning, and sharing new knowledge Be conversant in integration and data migration approaches to help customers develop their data lifecycle and analytics strategy with Sigma Manage multiple customer engagements concurrently Attain quarterly and annual objectives assigned by management Become a Sigma champion and product expert; prospects and customers will look to you for advice and expertise Qualifications We Need Minimum 2 years of analytics, business intelligence, or sales engineering experience Customer relationship skills Strong understanding of database concepts Understanding of advanced spreadsheet concepts Cloud

Sr. Content Marketing Manager Location: San Francisco, CA · In-office 4 days/week Team: Strategic Marketing Reports to: Sr. Director, Strategic Marketing About the role Sigma produces a lot of content — blog, video, product launches, thought leadership — and this role is the editorial backbone that makes all of it sharper, faster, and on brand. You'll run the Sigma blog end-to-end, raise the quality bar on everything that ships, and build the systems and internal bench that let us scale content without losing voice or accuracy. This is a senior, hands-on editorial role for someone who edits with both technical judgment and taste. You'll work shoulder-to-shoulder with PMs and engineers to keep content accurate, coach employees and contractors to produce great work, and bring new thinking to how Sigma earns awareness. You'll join an established content team and won't have to do it all yourself — a Content Producer partners with you on publication and operations. This role reports to the Sr. Director of Strategic Marketing, with room to grow into people management as Sigma's content team scales. What you'll own Editorial standards and editing Edit a high volume of blog posts, balancing technical nuance with taste. You're comfortable editing in the data, analytics, apps, or AI space — you don't need to know everything, but you know what you don't know, flag it, and lean on PMs and engineers to keep content accurate and clear. Keep Sigma's content on brand across every channel and format. Reinforce the standards that contribute to great content: Clear positioning, high-quality imagery, and connected messages across multiple content pieces. Blog and AEO operations Run the Sigma blog end to end: calendar, editorial standards, and publication. Manage the AEO content calendar and the relationship with Sigma's AEO contractor, ensuring 5 AEO blogs are edited, SME-reviewed, and published each week. The team's Content Producer supports publication, with you s

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 10+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior ex

About the Role Sigma Computing is redefining business intelligence by making complex data analysis accessible through a high-performance platform built for the modern data stack. The Compiler Team plays a foundational role in this mission by transforming user-driven spreadsheet interactions into highly optimized SQL queries, enabling seamless exploratory analytics on cloud data warehouses. As a member of the Compiler Team, you will join a group of engineers dedicated to building the core systems and abstractions that power Sigma’s intuitive spreadsheet interface, ensuring speed, reliability, and scalability for all users. What You Will Be Doing Tackle core challenges at the intersection of data modeling, query compilation, and large-scale interactive analytics—making it possible for end-users to query data warehouses efficiently without deep technical knowledge Design, build, and maintain sophisticated compiler infrastructure and intermediate representations that translate spreadsheet operations into optimized query plans Apply advanced optimization strategies to improve performance and accuracy across a wide range of query workloads and data architectures Contribute to both backend (Rust) and key frontend foundations (TypeScript), evolving critical abstractions that enable end-to-end workflow optimizations and new features Debug, analyze, and resolve complex issues, ensuring robustness and maintainability in a rapidly evolving product Collaborate with engineers and product stakeholders to review designs and code, driving technical best practices and architectural decisions throughout the team and company Qualifications We Need 5+ years experience engineering high-quality software systems Demonstrated success building and maintaining complex infrastructure or core platform services Deep understanding of Computer Science fundamentals, particularly in compilers, algorithms, SQL Optimization Passion for teamwork, technical ownership, and continually

About the Role Sigma is transforming how businesses run by delivering a high performance platform on modern data architecture. Hence, we are growing the engineering team and looking for engineers who are excited to solve challenging problems, deliver impactful capabilities throughout our stack to build world-class technology. You will be part of a talented team of engineers with a shared mission to make data easily accessible for all users. What You Will Be Doing You will be responsible for developing elegant and responsive user experience using the latest front-end technologies. You'll own substantial pieces of the product, from design to launch Working with our product, UX design, and backend development teams, you will develop new features and technologies that make our product experience awesome and radically simplify the user experience for non-technical users You will leverage your technical expertise in front-end application development in the creation of novel visualizations for structured and unstructured data and develop new techniques for improving the performance and interactivity of the application Use modern frontend frameworks like React, GraphQL, TypeScript and Node.js Qualifications We Need 5+ years industry experience building and maintaining high-quality software An eye for great design and a passion for building products that provide a great user experience The ability to make the right trade-offs between functionality and delivery speed that supports delivering value to customers, all the while iterating based on feedback and roadmap priorities Desire to be a great teammate and have fun at work without compromising ownership towards your work Strong sense of craftsmanship, and a healthy academic curiosity to solve challenges at sigma Strong computer science fundamentals Qualifications We Want (also, skills you’ll learn!) Experience building software capabilities for analyzing large scale data web applications Prior exp

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Staff Software Engineer, you will orchestrate the implementation of vertical features and horizontal capabilities to include mentoring other engineers on defining requirements with stakeholders and communication tradeoffs of technical implementations on feature and capabilities until they are accepted by the stakeholders. You will: Orchestrate feature implementation across the Federal engineering team to ensure architectural consistency. Define technical strategy for agentic guardrails, explainability, and fleet orchestration. Ensure system reliability and performance across multiple security classifications and network types. Mentor engineers in the process of defining requirements with stakeholders and gathering acceptance. Communicate high-level technical trade-offs and implementation strategies to senior government stakeholders and Scale C-Suite members. Influence the long-term product strategy and technical roadmap for the Federal business unit. Consult on the architecture of AI-powered solutions for large-scale federal contracts. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in

We are building the Finance team to help make data-driven and financially sound decisions for Scale. The team is responsible for improving strategic, financial, and operational decisions by partnering with the leadership team in making critical decisions across Scale. The Corporate Finance team is responsible for owning the company’s budget, helping to drive monthly forecasts and annual planning processes, allocating and deploying the company’s resources efficiently, and performing financial analyses in partnership with all departments. As AI reshapes the competitive landscape, Corporate Finance sits at the center of decisions about where Scale invests, how quickly we scale, and which bets we make. You will have a unique opportunity to work closely with department heads on real-time, high-priority business issues and use quantitative insights to drive better decision making across Scale. The ideal candidate will not only have the technical skills to support their recommendations but also strong interpersonal skills to manage various stakeholders. What You’ll Do Provide analysis to support short and long-term decisions regarding workforce planning across the company. Own tools (such as the company's workforce planning system, TeamOhana) to automate and streamline reporting and headcount processes Partner cross-functionally with HR, Recruiting, Compensation, and Analytics teams to drive scalable analyses and insights. Define and maintain KPIs to measure impact on strategic initiatives and resource allocation. Manage the development, implementation, and administration of our financial forecasting system (Pigment) Partner with finance and accounting to drive process improvements (e.g. month-end close and reporting) Implement enhancements to forecasting tools, processes, and reporting deliverables that reduce manual work and improve data integration Support management, Board business, and financial planning, including presentations and key analysis requests Help execute

Scale’s Generative AI business unit is currently seeing historic levels of growth. As a Strategic Projects Lead (SPL), you will leading initiatives that will drive $XXM+ in new revenue for the business. This is a demanding role, and as an SPL, you should be prepared to wear many hats such as Operator, Product Manager and customer-facing Engagement Manager. The ideal SPL should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to an accelerated career progression. You will: Lead cross-functional projects with diverse stakeholders (Engineering + Ops + Go-to-Market) Partner with product and engineering teams to enhance products to fulfill needs of strategic customers and initiatives Own the execution of our data labeling operations for strategic projects Give regular progress updates to Scale’s executive team Work on some of the most impactful problems at the company Ideally, you’d have: Strong technical background (a degree in computer science is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python). 2+ years of experience leading a team, developing product or operational processes, or as a SWE. Strong problem solving capabilities (experience working on operational challenges or as a consultant is a plus). Entrepreneurial experience and mindset - you are excited about building things from scratch Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted e

National Security Hackathon Attendees – Stay Connected with Scale AI This posting is for candidates who attended National Security Hackathon and connected with a member of the Scale AI team. It was great meeting you at the Hackathon! Whether we spoke at our booth or on the floor, we always enjoy connecting with people who are passionate about advancing AI and machine learning. At Scale AI, our mission is to develop reliable AI systems for the world's most important decisions. For the past ten years, Scale has been the leading AI data foundry, supporting some of the most exciting advancements in AI, including generative AI, defense applications, robotics, and autonomous systems. We’re continuing to grow our team across a range of technical and mission-focused roles. If you're excited about the problems we’re tackling, feel free to share your information here. A member of our team will reach out if there’s a strong fit with one of our open opportunities. And even if the timing isn’t right today, we’d love to stay connected. We look forward to continuing the conversation. In the meantime, you can learn more about our work at scale.com . Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: c

Scale works with the industry’s leading AI labs to provide high quality data and accelerate progress in GenAI research. We are looking for Research Scientists and Research Engineers with expertise in LLM post-training (SFT, RLHF, reward modeling). This role will focus on optimizing data curation and eval to enhance LLM capabilities in both text and multimodal modalities. In this role, you will develop novel methods to improve the alignment and generalization of large-scale generative models. You will collaborate with researchers and engineers to define best practices in data-driven AI development. You will also partner with top foundation model labs to provide both technical and strategic input on the development of the next generation of generative AI models. You will: Research and develop novel post-training techniques, including SFT, RLHF, and reward modeling, to enhance LLM core capabilities in both text and multimodal modalities. Design and experiment new approaches to preference optimization. Analyze model behavior, identify weaknesses, and propose solutions for bias mitigation and model robustness. Publish research findings in top-tier AI conferences. Ideally you’d have: Ph.D. or Master's degree in Computer Science, Machine Learning, AI, or a related field. Deep understanding of deep learning, reinforcement learning, and large-scale model fine-tuning. Experience with post-training techniques such as RLHF, preference modeling, or instruction tuning. Excellent written and verbal communication skills Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals Previous experience in a customer facing role. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined du

Join the team shaping the future of AI at Scale. Scale builds RL environments: sandboxed replicas of the digital spheres where real knowledge work occurs and built from the operating data of the companies that actually hold it. As the Data Acquisition Lead , you will own the commercial motion that gets us that data end to end. You will figure out which companies sit on the data for the next domain worth owning and then go and get it. This is a zero-to-one function with no playbook. You should be prepared to wear many hats, from thesis-driven dealmaker to hands-on operator to technical translator between commercial and Research teams. You will: Map the supply side. Work backwards from where labs are pushing to the specific organizations holding the underlying data. Build a thesis on which domains are worth owning and in what order. Invent the deal structures. You'll work with Scale’s legal team to define the first version of how these transactions get priced. Close. Own it from cold outreach to signature. Close the loop with the technical side. You need to hold a real conversation about what makes a dataset trainable and become an expert in what makes this underlying data valuable. Build the machine. Do the work by hand first, then turn what you learn into a repeatable pipeline. Ideally, you’d have: 5+ years across some mix of business development, corp dev, commercial strategy, or early-stage GTM. The label matters less than a track record of building a commercial motion that didn't exist before you got there A strong track record of managing important external relationships Strong business judgment and the ability to evaluate partnership value quickly Clear communication skills and comfort working with senior stakeholders Ability to operate independently while staying closely connected to cross-functional teams A practical, hands-on approach to building new functions from the ground up Comfort working in fast-moving, ambiguous environments Experience in

Scale works with the industry's leading AI labs to provide high quality data and accelerate progress in GenAI research. We are looking for Research Scientists and Research Engineers with expertise in LLM post-training (SFT, RLHF, reward modeling) and evaluation. This role is on the evaluation pod within the GenAI Research Organization and will focus on building benchmarks and diagnosing model failure modes in both text and multimodal modalities. In this role, you will develop rigorous evaluations and diagnostic methods that reveal where frontier models fail and why. You will collaborate with researchers and engineers to define best practices in evaluation-driven AI development. You will also partner with top foundation model labs to translate failure analysis into technical and strategic input on the next generation of generative AI models. You will: Analyze model behavior to identify, characterize, and diagnose failure modes in frontier LLMs and Agents. You’ll identify everything from capability gaps and reasoning errors to robustness and alignment issues, all focusing on RCA. Design and build benchmarks and evaluation methods that measure LLM capabilities in both text and multimodal modalities. Apply post-training expertise (SFT, RLHF, reward modeling) to connect observed failures to the data and training interventions that address them. Publish research findings in top-tier AI conferences. Ideally you’d have: Ph.D. or Master's degree in Computer Science, Machine Learning, AI, or a related field. Deep understanding of deep learning, reinforcement learning, and large-scale model fine-tuning. Experience with post-training techniques such as RLHF, preference modeling, or instruction tuning, and with LLM evaluation or benchmark development. Excellent written and verbal communication skills. Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals. Previous experience in a customer facing r

About Scale AI Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. Role Overview As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments. This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows. Key Responsibilities Customer Integration & Deployment Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs) Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows Deploy and configure AI models and agents within customer security and compliance boundaries AI Agent Development Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation Architect multi-agent systems that orchestrate between different models, tools, and data sources Implement evaluation frameworks to measure agent performance and iterate toward business objectives Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement Prompt Engineeri

Come join our legal team to work on the most exciting legal, policy, and operational issues at the leading edge of AI. We're seeking strong product lawyers with specialized expertise in intellectual property law. As product counsel, you will advise on all legal aspects of product development, launch, and operations - including regulatory compliance, user terms, and risk management - while bringing deep expertise in your specialized legal area. The ideal candidate will have deep subject matter expertise in intellectual property law, a technology background, and a demonstrable history of providing practical product counsel to solve complex, time-sensitive problems in close partnership with cross-functional teams. This role reoprts to the Associate General Counsel, IP & Product. You will: Strategic Product Advice: Lead IP strategy for product development, embedding IP protection into the full product lifecycle from conception to commercialization, while also advising on related product and regulatory matters in collaboration with the broader legal team. Cross-Functional Collaboration: Partner with Research, Product, Engineering, Operations, Communications, and Marketing teams to mitigate IP risks in product development, data licensing, and open-source governance. IP Counsel: Support management of Scale's worldwide IP portfolio including patents and trademarks; assist with patent prosecution and trademark registration and enforcement. Risk Mitigation: Advise on third-party, synthetic, and open-source data and models, ensuring compliance with licensing requirements; design open-source governance policies. Agreements: Support drafting and negotiation of commercial agreement provisions involving intellectual property. Specialized Expertise: Provide counsel on machine learning, robotics, and other technical areas, with ability to engage effectively with technical teams on complex engineering and product issues. Training: Develop and deliver IP and data licensing trainin