Customer Care Representative in Germany

Location: Berlin or Hamburg At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. Following Lyft's recent acquisition of Freenow in Europe, we are seeking an experienced leader to drive growth in our German and Austrian operations, serving as the critical bridge between global strategy and local execution. You will excel at managing relationships up and down the organization, ensuring central roadmaps align with German market realities while driving hyper-local growth. Reporting directly to the VP Operations, Europe, you will steward the Freenow by Lyft business across Germany and Austria, serving as a key driver of local market growth. In this role, you will collaboratively steer the P&L alongside regional and central leadership, combining strategic vision with hands-on operational oversight. As a strong representative for the Freenow by Lyft brand, you will align the needs of different customer segments while building and managing regulatory and stakeholder relationships that support our local operations and long-term growth. YOUR DAILY ADVENTURES WILL INCLUDE: You will play a key role in driving our German and Austrian operations. This role combines strategic leadership, commercial acumen, stakeholder management, and hands-on execution to support Freenow by Lyft's growth in the market. P&L Management & Commercial Acumen: Collaboratively steer the German and Austria P&L alongside regional leadership, proactively negotiating for the resources and investment needed to fuel local growth. Collaborate with the Marketplace Performance team to steer supply and demand, leveraging understanding of unit economics to optimize the dynamic marketplace. Identify and develop new revenue streams from concept to realization, including growth pillars such as Medical and Dispatch solutions. Operational Excellence & Growth: Lead the "Local Growth Team" model, inspiring a high-

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role: We’re looking for a driven Sales Manager (f/m/d) to join Forto’s commercial team and help accelerate our growth across Europe. In this full-cycle sales role, you’ll be responsible for acquiring new customers and building your own book of business - with the opportunity to retain and grow those accounts over time. Your initial focus will be landing net-new customers through outbound outreach and in-person field selling. As your portfolio grows, you’ll take ownership of those relationships and drive long-term value through upsell, cross-sell, and exceptional account management. You’ll be selling a solution that’s reshaping global logistics — all while working in a fast-paced, collaborative, and high-performing team. Priority locations for this role include Thuringia/North Bavaria + Brandenburg/Western Saxony Key Responsibilities: Sign new customers that match Forto’s ideal customer profile to drive volume and gross profit. Own your pipeline : prospect, qualify, and convert leads via outbound outreach and in-person selling. Run effective discovery : deeply understand customer needs and how Forto can solve them. Build long-term partnerships : manage and grow the customers you land, identifying upsell and cross-sell opportunities. Lead business reviews with key customers to align on performance, future needs, and expansion potential. Collaborate cross-functionally with Operations, Finance and Product to ensure a seamless and positive customer experience. Required Skills and Experience: 3+ years of experience in B2B sale

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. What you will do Trade Strategy & Market Development: Define and execute the commercial strategy for designated trade lanes with full P&L awareness. Monitor market dynamics, competitor moves, and rate environments to inform strategy. Identify and develop new trade corridors and volume opportunities in close collaboration with Sales. Contribute to annual budget planning, volume forecasting, and capacity commitments for the trade. Drive the digital evolution of our sea freight product together with various stakeholders. Customer & Stakeholder Management: Build and maintain senior-level relationships with key shippers and carrier partners. Lead commercial negotiations on contracts, agreements, and service commitments. Pricing & Revenue Management: Set and manage freight rate levels, surcharges, and contract structures in alignment with the pricing function. Analyse contribution margins across customer segments and drive yield improvement initiatives. Engage in tender processes for major accounts. Capacity & Space Management: Manage and grow our trade volume for your trades. Manage vessel space allocation across designated trade lanes, balancing utilisation targets with revenue yield objectives. Work with network and operations teams to input into capacity deployment decisions. Cross-functional Collaboration: Liaise with operations, network planning, finance, legal, and product teams to ensure service reliability and contract compliance. Required Skills and Experience 7–10+ years of progressive experience in contai

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. Your role & Mission At Forto, we are made to move forward. We are transforming one of the world’s most complex industries by solving what others still treat as unsolvable. As Team Lead Product Manager for Financials, you will lead the product team responsible for the systems that turn commercial commitments, costs, revenue, and margin into reliable financial execution and business control. You will own the Financials product domain - one of Forto’s most critical areas - ensuring accurate revenue capture, cost control, margin protection, and trusted financial visibility. This is not a traditional finance tooling role. It sits at the intersection of logistics and finance, where complex operational challenges, partner costs, customer agreements, and fragmented processes must be transformed into scalable product solutions. You will also lead and coach two Product Managers working on closely connected domains, shaping the team's direction, raising the quality of product thinking, and helping them grow into stronger product leaders. This role is for someone who thrives in complexity, thinks at both system and detail level, influences across functions, and turns ambiguity into clear product direction. What you will do Lead the PM team responsible for Forto’s financial execution flow: Financials, procured services, committed capacity, cost structures, and margin control. Own the Financials product strategy across revenue, cost, invoicing, VAT, FX, reporting, financial controls, profit visibility, and customer-facing financial flows. T

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role We’re looking for a driven (Senior) Sales Manager (f/m/d) to join Forto’s commercial team and help accelerate our growth across Europe. In this full-cycle sales role, you’ll be responsible for acquiring new customers and building your own book of business - with the opportunity to retain and grow those accounts over time. Your initial focus will be landing net-new customers through outbound outreach and in-person field selling. As your portfolio grows, you’ll take ownership of those relationships and drive long-term value through upsell, cross-sell, and exceptional account management. You’ll be selling a solution that’s reshaping global logistics — all while working in a fast-paced, collaborative, and high-performing team. Key Responsibilities Sign new customers that match Forto’s ideal customer profile to drive volume and gross profit Own your pipeline: prospect, qualify, and convert leads via outbound outreach and in-person selling Run effective discovery: deeply understand customer needs and how Forto can solve them Build long-term partnerships: manage and grow the customers you land, identifying upsell and cross-sell opportunities Lead business reviews with key customers to align on performance, future needs, and expansion potential Collaborate cross-functionally with Operations, Finance and Product to ensure a seamless and positive customer experience Required Skills and Experience 3+ years of experience in B2B sales - you've landed new customers against clear quotas Fluent in German and English, and based in G

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role At Forto, the sales pipeline starts with you. As a Sales Development Representative (f/m/d), your job is to open doors with high-potential customers, and book qualified meetings for our Sales Managers. You’ll become an expert on our customers, outreach strategy, and value proposition, while helping drive growth across Germany. This is a high-impact, high-visibility role for someone who thrives in a fast-paced environment, enjoys dealing with people, and wants a launchpad into a career in Sales. Key Responsibilities Generate pipeline: Identify, research, and engage with ideal customer profiles across all outbound channels (e.g., cold calls, emails, LinkedIn). Think creatively and test new approaches to spark engagement. Book qualified meetings: Own the top of the funnel. Schedule high-quality discovery meetings for Sales Managers - enabling them to uncover customer needs and tailor our value proposition. Maintain CRM hygiene: Accurately record all prospecting activities, lead qualifications, and appointment details in our CRM (Salesforce). Test and learn: Share insights from the field - objections, messaging, tactics - with Sales and Marketing to refine our go-to-market strategy. Required Skills and Experience 1+ years in Sales, with a proactive, confident approach to outreach (esp. cold calling) Native level (C2) fluency in German and good English, with strong written and verbal communication skills Resilient self-starter who’s curious, motivated, and eager to grow Strong organizational and time-management skills Pr

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Head of EMEA Public Sector (Germany) Why this role? As our Head of Sales EMEA Public Sector you will spearhead year-over-year revenue growth by developing and executing on enterprise level PUBSEC customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in EMEA public sector, anchored in Defense. In this pivotal leadership role, you will cultivate and guide our EMEA PUBSEC sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation. Candidates must be based in Germany to be considered for this career opportunity. As our Head of EMEA PUBSEC you will: Develop, execute, and lead a comprehensive go-to-market growth strategy and sales plan for EMEA PUBSEC, driving revenue growth and market expansion working with the North American Public Sector and other regional sales teams. Provide sales and operational leadership to Cohere’s EMEA PUBSEC sales team, ensuring alignment with company objectives and priorities. Partner with Marketing, Product, and Engineering teams to synchronize s

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? As our VP Sales, EMEA you will spearhead year-over-year revenue growth by developing and executing on enterprise level customer acquisition strategies across the region. You will drive long-term success through strategic development, coaching, and expanding Cohere’s presence in EMEA. In this pivotal leadership role, you will cultivate and guide our enterprise sales team to exceed revenue targets and organizational goals, while fostering a culture of excellence and innovation. Candidates must be based in Germany to be considered for this career opportunity. As our VP Sales, EMEA you will: Develop, execute, and lead a comprehensive go-to-market growth strategy and strategic sales plan for EMEA, driving revenue growth and market expansion. Provide strategic sales and operational leadership to Cohere’s cross-functional teams, ensuring alignment with company objectives Serve as the primary representative of Cohere in EMEA, championing the company’s vision, products, and services. Partner with global Marketing, Product, and Engineering teams to synchronize sales efforts with broader company goals. Represent Cohere at in

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build and grow with us! Join Flexport Germany as an Account Executive and supercharge your career! The opportunity: The Enterprise Account Executive is responsible for acquiring and developing net-new enterprise customers through a structured, consultative sales process. This role focuses on managing moderately complex sales cycles involving multiple stakeholders, longer decision timelines, and tailored solutions. The AE owns the full sales cycle from prospecting through close and initial onboarding, partnering closely with SDRs and cross-functional teams to deliver value-driven enterprise solutions. Your responsibilities as an Account Executive, ENT include, but are not limited to the following: Pipeline & Opportunity Ownership Identify, engage, and close net-new enterprise customers, meeting/exceeding individual quotas. Build and manage a pipeline through self-prospecting and SDR-supported outreach. Qualify opportunities rigorously, aligning customer needs and timing with Flexport’s capabilities. Maintain accurate opportunity management and forecasting in Salesforce (SFDC). Enterprise Discovery & Solution Design Lead in-depth discovery with enterprise cus

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, Solutions Architecture - CEUR (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the Germany, Austria, Switzerland & Eastern Europe. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer require

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This role is offered as remote in Germany. We are only able to accept applications from those based in Germany or who have sponsorship to live and work in Germany. # LI -Remote What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. As a Sales Engineer, you'll be the technical voice in the room - running demos, answering the hard questions, and helping Key Account Managers and Regional Sales Managers turn opportunities into wins across Public Sector, Healthcare, and Education. You won't be handed a script. This role comes with real autonomy : you'll decide how to position Jamf Pro, Jamf Protect, Jamf Connect, Jamf School and Jamf Mobile Forensics for the customer in front of you, build your own relationships with channel partners, and shape how AI-driven tools fit into the customer experience you're creating. Nobody expects you to be fluent in every product on day one - we're looking for someone who's fluid, curious, and ready to grow into the full portfolio. You'll join a Sales Engineering team that takes the work seriously and each other less so. Expect a genuinely fun group of people, strong support for your development, and a customer base that makes the work worth doing. What you can expect to do in this role: Run live and virtual product demos, tailored to the customer's environment, not a generic script. Become the go-to technical person for your accou

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Key Account Manager (KAM) role is an evangelist and subject matter expert, responsible for expanding sales within the DACH territory, by selling the Whole Product Experience (WPE) and building out Jamf’s Apple Enterprise Management footprint in the DACH Enterprise market (>2500 employees). The role will support our growth of recurring revenue (ARR) by retaining and growing both new and existing customers. It is responsible for driving thought leadership at multiple levels into accounts, concentrating on adoption strategies for implementing the WPE and will assist in formulating and guiding business validation cases in order to expedite adoption. The Senior Key Account Manager will work closely with our partner and channel ecosystem to nurture and fulfil new business opportunities. This role is remote in Germany. We are only able to accept applications for those based in Germany or have sponsorship to live and work in Germany # LI -Remote What you can expect to do in this role: Grow existing and new customer relationships and elevate Jamf to a more strategic position within key accounts Cultivate sales of Jamf’s Product Portfolio by helping organizations succeed with Apple within a list of key accounts in DACH Define and execute on a long term building pipeline strategy, while closing in quarter opportunities Ascertain Apple’s assigned accounts adoption, growth strategi

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Account Executive - Enterprise Sales - Germany Berlin, Germany OR Munich, Germany We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. We are looking for an ambitious Account Executive to join our growing German team. If you are a results-oriented sales professional ready to help enterprise customers optimize their digital footprint, we want to hear from you. Your Opportunity As an Enterprise Account Executive, you will be responsible for identifying, qualifying, and closing new business within a defined geographic or vertical territory. You will manage the end-to-end sales cycle, from initial prospecting to contract negotiation. You will work closely with our solution engineers and marketing teams to demonstrate the value of New Relic and displace competitors in the observability space. What You’ll Do Pipeline Generation: Proactively prospect into a list of target enterprise accounts. You will own your "top of funnel" by combining inbound leads with your own strategic outbound efforts. Sales Execution: Manage a disciplined sales process to meet and exceed monthly and quarterly quotas. You will lead discovery calls, coordinate product demos, and navigate the procurement process. Customer-Centric Selling: Understand the specific pain points of German enterprise customers

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Strategic Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet. You will work on a hybrid basis from Munich, Germany and will be reporting to the Senior Regional Director, Large Enterprise EMEA . You Will: Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You Have: 5+ years of experience selling enterprise software or services Fluency in English & German is required Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterpr

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet seeks a highly accomplished Enterprise Account Executive to drive significant revenue growth within a select portfolio of large enterprise accounts (5,000+ employees) while also acquiring new customer logos. This strategic role focuses on deepening existing customer relationships and expanding Smartsheet's footprint within these key accounts. You will develop and execute comprehensive account plans, drive cross-selling opportunities, and land new departments across the enterprise. You will have a history of exceeding quota attainment and winning new customer accounts. This is a highly impactful role for a motivated and results-oriented sales professional who thrives in a collaborative environment and excels at building long-term customer partnerships. You will work on a hybrid basis from Munich, Germany and will be reporting to the Regional Director, DACH Sales. You Will: Exceed quarterly and annual software and services sales quotas by driving expansion sales within a portfolio of accounts that are in early-stage maturity with Smartsheet Lead primary and secondary account teams by partnering with Sales Engineering, Consulting, Customer Success, Marketing and Sales Development Qualify inbound leads and run new bu