Jobs in France

Customer Experience Associate in Paris

51 active opportunities · Updated October 2026

Explore current customer experience associate jobs in Paris. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

Observability Pipelines (OP) is Datadog's on-premise, vendor-agnostic telemetry pipeline product. As an Engineering Manager on the team, you'll own people management and engineering execution for one of OP's core missions, spanning areas like Integrations (ingesting from and routing to the many source and destination systems customers rely on), streaming insights, cost control, or pipeline capabilities, reliability and scalability. You'll partner directly with Product to help shape the roadmap, and work closely with your peer EMs and senior ICs to define how OP operates and grows. This is an opportunity to build your management craft while having real influence over the technical direction of a fast-growing product area. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Own people management and engineering execution Establish a strong operating rhythm for the team Drive high standards for on-call rotations and incident response Partner with Product on the roadmap, balancing product priorities with technical realities Lead, coach, and grow the careers of engineers on your team Who You Are: Experienced managing engineers directly, comfortable owning a team’s operating rhythm end-to-end, from planning through execution and stakeholder communication to incident and on-call ownership Have a technical background in distributed systems and data infrastructure Have experience with on-premises or customer-installed software concepts A product-minded partner to have on the team — you enjoy working with Product on strategy Experience with high-performance or Rust-based data pipeline systems Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications o

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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity: Join a diverse team of traditional and non-traditional backgrounds, working together to solve complex problems the right way. You will lead a team immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog. You Will: Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 400+ integrations that Datadog works with Ensure successful onboarding of new Solutions Engineers Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Solutions Engineering escalations Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedu

GitLinuxAIGo
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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

The AI platform is responsible for all AI infrastructure across Datadog. Our mission is to provide tools and platforms that enable data scientists and engineers to conduct large-scale training and inference with ease. We support products such as Bits AI , LLMObs and all our AI research . As an engineering manager for the Evaluation & Annotation team, you’ll join a new and fast growing team and organization. You will support building and scaling the team, define our technical vision and help shape the roadmap. Your team will lead the charge on multiple critical technical challenges: AI model evaluation both offline and online, designing tooling and processes around human annotation, and establishing the standard around synthetics and AI generated datasets. You’ll work closely with sister teams in the AI platform organization ensuring a seamless AI development cycle. You’ll also partner with the Applied AI org and with Datadog infrastructure & tooling teams to build out systems from the ground up. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Manage and grow the Evaluation & Annotation team, directly managing 4-6 engineers Define our technical roadmap in alignment with AI platform goals and the Applied AI team roadmap. Work with our core platform teams to tailor Datadog's storage and data pipelines to our needs Create a strong team culture aligned with our engineering standards and our customer focus Participate in hands-on work: Code reviews, design reviews and some coding Who You Are: A Software Engineer at heart with a previous experience leading software engineering teams, as a tech lead or people manager Excellent leader with strong interpersonal skills, and the

RestAIGoRust
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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

As organizations rapidly adopt AI applications and agentic systems, security teams need visibility and control over how these technologies are being used. Datadog's AI & Data Security product helps customers discover, secure, and govern AI usage across their environments ensuring sensitive data is properly managed from model training through production. As a Product Manager II for AI & Data Security, you will own capabilities for AI discovery, posture management, and data security; giving customers complete visibility into their AI applications, agents, and enabling ecosystem, with prioritized actions to operate AI systems securely. You'll partner with engineering, design, security research, and GTM teams to define and ship platform capabilities that help organizations adopt AI at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the roadmap for AI & Data Security capabilities, including AI and data discovery & posture management. Define how security teams can assess and manage the security posture of AI-enabled systems, including configuration risks, sensitive data exposure, and policy violations. Work closely with engineers and designers to deliver new product capabilities end-to-end, from early concept through launch and iteration. Partner with Datadog security researchers to identify emerging risks in AI systems and translate them into actionable product features. Engage with customers to understand how they are adopting AI and validate solutions that help them operate these systems securely. Collaborate with go-to-market teams to enable adoption and communicate the value of AI security capabilities to customers. Who You Are: You have 3+ years of product management experience building technical products, ideally in security,

RestMachine LearningAIGo
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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 400+ integrations Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team, including managing other managers Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach and uses data to make informed decisions A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If

LinuxAIGoRust
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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

As a Platform Security Engineer you will partner with different stakeholders across the organization to secure our infrastructure and application components of the Datadog platform. As part of the Platform Security organization we secure the building blocks of Datadog’s applications and infrastructure. We do this by building solutions solving systemic risks making the secure path easier and the insecure path harder. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Solve our most challenging cloud infrastructure security & application security problems starting with our core building blocks and golden paths. Enable our engineers to build and ship secure solutions quickly. Build and extend Datadog’s Platform Security solutions. Leverage and influence the direction of Datadog’s products to secure our infrastructure, and provide internal feedback that enables our teams to improve the products for ourselves and our customers. Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent professional experience. You don’t want to just provide security recommendations, you want to help implement solutions to solve systemic issues. Passionate about advocating for and implementing solutions to complex security problems, at-scale, in a large multi-cloud self-managed Kubernetes environment. Proven experience in securing enterprise SaaS applications including securing the underlying authentication flows, authorization patterns, and input validation at API boundaries. Demonstrated experience in securing the deployment & management mechanisms for software and infrastructure changes. Familiarity with common security frameworks such as OWASP, MITRE ATT&CK, PAST

PythonAWSAzureGCP
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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

This role is part of Datadog’s Security Agent team, which powers critical security capabilities across Workload Protection, Vulnerability Management, Cloud Security products, and other emerging security offerings. As a Staff Software Engineer, you will lead the design and development of low-level Linux instrumentation and runtime security technologies that help customers detect threats, monitor system activity, and protect cloud-native workloads at scale. You will work on complex technical challenges involving eBPF, Linux kernel internals, performance-sensitive systems, and large-scale data collection while influencing technical direction across multiple product teams. This role offers significant ownership, broad organizational impact, and the opportunity to shape the future of Datadog’s security platform. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the architecture and development of security agent capabilities that power runtime threat detection and workload protection across Datadog Security products. Design and build reusable eBPF-based monitoring functionality for process, file, and network visibility within Linux environments. Drive end-to-end delivery of new features, from technical strategy and design through implementation, testing, and rollout. Establish and evolve testing methodologies that improve platform coverage, detection quality, reliability, and performance. Partner with product, security, infrastructure, and engineering teams to deliver shared platform capabilities used across multiple Datadog products. Provide technical leadership by influencing engineering direction, mentoring peers, and helping resolve complex cross-functional challenges. Who You Are: You have significant experience building software in Linux environments,

LinuxAIGoRust
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📍 Paris, France· Full-time
✓ Quality checked

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is an identity company. Identity matters because we’re all unique. We were raised in different countries, cities, and towns. We have unique backgrounds. We’ve faced specific challenges. And we've learned a lot along the way. At Okta we believe those experiences equip us to look at the world with our own perspective. Our SaaS product protects your right to be you, and we want every single one of our employees to feel a sense of belonging, acceptance and comfort to express their ideas, because ultimately our differences are what makes us great. And guess what? You could join us because… The Enterprise Sales team in France is growing! Okta EMEA’s enterprise sales organisation are a team of entrepreneurial and driven sales professionals and they are playing a key role in the expansion of Okta as we establish ourselves as a market leader in the French territory, leveraging Okta’s existing customer references, marketing programs, partner base and ISV & alliance relationships. The Enterprise Account Executive will focus on user base accounts between 5000 and 20000. base accounts and develop strategies and sales tactics to generate pipeline and drive sales opportunities to produce repeatable and predictable bookings, while adhering to Okta’s core value of always focusing on the success of our customers. As an Okta Enterprise Account Executive you will: Build your territory planning based on pipeline reconciliation plan Engage with your internal ecosystem B

AWSGitRestMachine Learning
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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -100%

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects across Southern Europe. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. What you'll do at Figma: Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs) Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges Conduct thorough analysis to tier and prioritize accounts in large volumes Expertly position Figma and engage cross-functional partners where necessary to drive deals forward Leverage opportunities to advance relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing sales for a software or SaaS business in an outbound function Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing high volume sales cycles (1-3

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📍 Paris, France· Internship
✓ Quality checkedCompany trend -100%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re looking for dedicated students who share our passion for ground-breaking technology and want to create a lasting future for you and Snowflake. We are looking for a collaborative Partner Marketing Intern to help develop partner marketing programs with Snowflake’s technology partners . What We Offer: Paid, full-time internships in the heart of the software industry Post-internship career opportunities (full-time and/or additional internships) Exposure to a fast-paced, fun and inclusive culture A chance to work with world-class experts on challenging projects Opportunity to provide meaningful contributions to a real system used by customers High level of access to supervisors (manager and mentor), detailed direction without micromanagement, feedback throughout your internship, and a final evaluation What We Expect: Desired class level: undergraduate or masters on process Desired majors: MBA with focus on marketing When: Spring Duration: 6 months recommended Strong problem solving and ability to learn quickly in a dynamic environment Experience with working as a part of a team Dedication and passion for technology Organized and have a high attention to detail and driving results through collaboration, teamwork, and a positive attitude Able to work independently Understand

AWSAzureAIGo
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📍 Paris, France, France· Full-time
✓ Quality checkedCompany trend -100%

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies

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📍 Paris, France· Full-time
✓ Quality checkedCompany trend -94.5%

The Security Libraries team owns the customer-side integrations behind Datadog’s run-time security products — App & API Protection , Workload Protection , and Code Security — shipping and maintaining security capabilities across seven open-source language libraries ( .NET , Java , Go , Node.js , Python , Ruby , PHP ) and a set of HTTP proxy integrations (Envoy, NGINX, and HAProxy), running inside thousands of production clusters worldwide. Recent work spans exploit prevention (RASP), WAF detections, API Security, code security (IAST and SCA), and AI-assisted onboarding. As Engineering Manager, you’ll lead part of this polyglot team, setting the technical bar and team culture while driving the pace at which new detections and AI-assisted capabilities reach customers. This is a hands-on role: you’ll balance people leadership, product and roadmap ownership, and the operational health of code that runs in production at massive scale, with room to grow into more of Datadog’s security portfolio over time. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders Own team delivery and productivity: planning, milestones, reviews, and the on-call rotation Set product direction with Product Management and balance priorities across App & API Protection, Workload Protection, and Code Security Stay technically close to the work — apply strong technical judgment, contribute code where it matters most, and keep quality and architecture high Build strong relationships and drive alignment across the language teams and product, backend, and frontend partners Shape team identity and culture, and own accountability when problems oc

PythonJavaNode.jsGit
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Paris, île-De-France, France· Full-time
✓ Quality checkedCompany trend -100%

About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable

AWSRestAIGo
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📍 Paris, France, France· Full-time
✓ High-confidence listingCompany trend -100%

€106K – €119K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment an

RestAIGoRust
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📍 Paris, France, France· Full-time
✓ Quality checkedCompany trend -100%

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expa

RestAIGoRust
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