Customer Support in France

About Datadog: We're on a mission to build the best platform in the world to defend the enterprise from code-to-cloud-to-runtime. Used by thousands of companies globally, Datadog security products uniquely leverage Datadog's unified security and observability platform so Security, DevOps and SRE can collaborate rapidly and seamlessly to deliver better detection, prioritization and remediation. Our product and engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Opportunity: In this competitive market, the Director of Product Management for Cloud Security and Platform will play a mission-critical role in providing product and strategy leadership to grow Datadog's market share through differentiation, innovation and compelling customer value. This leader will work with a talented and growing team of product managers and engineers to build and grow multiple product lines that play an essential role for our customers' cloud security programs and the shared platform capabilities supporting all Datadog security products, to establish Datadog as a security industry leader. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Run and grow multiple product lines to meet revenue and business targets with the goal of building a multi-hundred million dollar annual business. Lead and own product strategy and roadmap for accountable security product lines, fully aligned to revenue and business goals and with compelling differentiation and customer value. Ensure predictable roadmap execution across direct and partner teams to achieve product and business outcomes required to meet the revenue and business goals. Analyze and develop pricing and packaging strategies to maximize revenue through attaching deep understand

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expa

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to facilitate the movement of shipments while discovering and driving efficiencies that build and improve operations as part of our Global team. You will be responsible for ensuring that all customer shipments are executed according to plan, on time and within budget. As the person who manages movement in your region with laser focus, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ busine

We are Datadog's in-house product experts. The Technical Solutions team (Datadog’s post-sales enablement function) enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Enablement Manager (TEM) provides advisory services to our largest customers by providing targeted technical training over the comprehensive suite of products and features available at Datadog. TEMs plan and lead educational sessions to ensure customers know how to integrate Datadog into their IT Operations and how it translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead Foundational Enablement Webinars on a wide range of topics independently ensuring consistency and clarity. Deliver Technical Enablement training by facilitating customized, high-engagement sessions tailored to customer-defined goals and topics, maintaining strong Customer Satisfaction (CSAT) scores within normal lead time.. Identify, update, and iterate on Foundational Enablement content to keep pace with evolving customer needs and platform capabilities. Partner with Sales, Customer Success, and TEM leadership to scope and position enablement services that align with customer priorities and drive adoption. Mentor new hires, providing guidance on best practices in enablement delivery and customer engagement. Collaborate with Product, Engineering, and Technical Services teams to provide structured, actionable feedback that improves both product features and enablement offerings. Perform internal enablement for cross-functional technical teams (Engineering, Support, Customer Success, etc.). Own, deliver, and continuously improve a recurring in-person Foundation Enablement event (as assigned) ensuring consisten

At Datadog we’re growing our community focused events Datadog Summits, DASH , and our in-office Meetups and User Groups , to enable us to deliver events, and content to our global audience. As we scale these programs we’re looking to hire a Program Manager on our Community team to support our content and advocacy team efforts across these events, and other sponsored events in the EMEA region. The Datadog Technical Advocacy teams are focused on our local user communities, and bringing our technical content directly to our customers globally. You’ll be responsible for planning and execution to deliver on regional events in EMEA, working across multiple teams at Datadog to ensure our event is high quality and a positive experience for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Planning and delivering technical programming for local and regional events, ensuring we are able to scale these sustainably Tracking deadlines and deliverables for our content and events, including digital and physical assets, and working with vendors and procurement teams as needed to ensure event success Identifying and resolving risks and blockers for our event programming Maintaining our internal tools and public website for event agenda and speaker content Owning our onsite speaker experience for both internal and customer speakers Managing event programming onsite, coordinating rehearsals, staffing, and ensuring smooth onsite operations Collaborate closely with our Community teams, external stakeholders, and the VP of Community Create and refine processes; maintain focus on continual improvements, automation and scaling Communicat

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers Who You Are: 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment Skilled at navigating multi-stakeholder environments and adapting communication style t

Datadog is seeking a Director, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and world-class Technical Post Sales (TPS) Team. You will own the strategy, growth, and execution of a team of 25–30 today, with a clear mandate to scale to 50–70+ over the next two to three years. You will be building organizational infrastructure, developing first-line leaders, and establishing scalable processes before they're needed. TAMs are technical experts who provide paid "white glove" technical services to our largest customers, supporting adoption and providing guidance across the comprehensive Datadog product suite. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. This is a senior leadership role where you will set the technical post-sales vision for all of EMEA, own executive relationships with key accounts, evangelize the TPS offering at scale, and grow services revenue across the region. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Scale the EMEA TAM organization from 25–30 to 50–70+, hiring first-line leaders, designing team structures, and building systems that sustain quality through rapid growth. Lead a team of managers and senior TAM ICs across EMEA, ensuring customer success, retention, and expansion at high standards of technical delivery. Own the commercial strategy for the TPS program, partnering with Sales to position, price, and sell TAM services as a core part of the Datadog value proposition. Define and execute regional OKRs aligned with global TPS goals, driving accountability through your leadership team each quarter. Lead executive-level recruiting and build a leadership pipeline from within, developing managers who can in turn scale thei

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Commercial Solution Engineer for the French market (fluent/native French speaker) who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Commercial Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals a

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The role... We are looking for a commercially sharp, consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers. This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes . You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth. What You'll Do Lead discovery and qualification Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics Challenge vague requests and reframe them into clear, high-impact use cases Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout Own solution design and technical validation Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations Design and run

The Datadog Major Accounts Team is focused on driving new business and expanding the current Datadog footprint with our largest and most strategic clients. The success of the Major Accounts Team directly impacts the success of Datadog and is a highly visible position with bold revenue targets. We are searching for seasoned and successful Account Executives that have a passion for technology and a fast-paced sales environment. The Major Accounts Team has experienced unprecedented success since its inception in 2021 and we are continuing to expand the team. This is a lucrative opportunity for any driven and competitive salesperson. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into a targeted set of accounts while running an efficient sales process Nurture existing client relationships and grow the Datadog footprint Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of the customer's business Negotiate favorable pricing and business terms by selling value and ROI Demonstrate resourcefulness when faced with challenges Determine necessary steps to close business and gain customer validation Identify a robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 7+ years Enterprise software sales experience Experienced in selling Fortune 100 companies with the ability to win new business Experience managing a complex account team from multiple GTM Ecosystem partner functions to support Sales cycle Experience/success selling new solutions into accounts already leveraging core technical products Combination of leveraging existing customer contacts and net new PG to brea

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, coach and mentor Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 400+ integrations Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary Who You Are: Passionate about people management and/or mentorship with previous experience leading a team, including managing other managers Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach and uses data to make informed decisions A tinkerer with some programming experience and a basic knowledge of Linux Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The integration team is responsible for developing and scaling machine learning algorithms and infrastructure for LLM post-training, with a focus on large-scale, distributed RL methods. We strive for excellence in both engineering and science by meticulously designing experiments and design docs. While tasks are assigned according to everyone’s expertise, there is a global team effort to write production code and support the team research efforts, depending on individual interests and organizational needs. In particular, this role aims to enhance the global quality of the post-training codebase by implementing new tools to ease and support research, optimizing post-training algorithms, and scaling distributed RL to unprecedented levels. Please Note: We have offices in London, Paris, Toronto, San Francisco, New York but we are also remote-friendly! Applicants for this role may work anywhere between UTC−06:00 and UTC+01:00. As a Member of Technical Staff, you will: Design and write high-performing and scalable software for training models. Develop new tools to support and accelerate research and LLM training. Coordinate with other

We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You have worked extensively with multiple types of data stores You have contributed to in

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Contribute in and provide strong support for model training pipelines, ship state of the art models to production, and bridge the gap between research and production. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and supporting our research effort depending on individual interest and organizational needs. We have all the compute, data, and talent available for you to do your best work. Please Note: We have offices in London, Paris, Toronto, San Francisco and New York but also embrace being remote-friendly! There are no restrictions on where you can be located for this role. As a Member of Technical Staff, you will: Design and write high-performant and scalable software for training. Improve our training setup from an infrastructure and codebase performance standpoint. Craft and implement tools to speed up our training cycles and improve the overall efficacy of our training infrastructure Research, implement, and experiment with ideas on our supercompute and data infrastructure

Please note that the job is only available from the locations outlined. We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You