Customer Enablement Manager in Ireland

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a New Relic Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their never-seen-before technical issues. We are serious about keeping our skills sharp so that we can provide outstanding assistance in a constantly evolving technical landscape. We emphasize training, knowledge and customer empathy, your learning opportunities will never end. Are you ready to become our next Support Engineer passionate about today’s Infrastructure issues? What you'll do Collaborate across teams to assist in solving complex technical customer problems across our product suite Strong analytical and technical troubleshooting skills Impeccable customer service skills and display genuine empathy towards customers. Work closely with our software engineering teams to resolve advanced customer issues. Support New Relic customers by resolving various installation, configuration, and data exploration requests. Be an advocate for our customers to our Product Organization by providing feedback on feature requests and bugs that improve the customer experience of the New Relic platform. Advance your skills through additional training and exposure to other features and capabilities of our Products This role requires Has a track record of providing superior end-user software support via email, phone, and social media Love delighting customers, even those who are having a tough day! Experience b

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departme

Commercial Account Executive As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Curious, driven, and motivated as a sales person Fluency in Portuguese Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MED

Mid-Market Account Executive As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Fluent in German required Able to strategically map out and break into large scale organizations Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time Benefits and Growth: High income earning opportunities based on self performance Op

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Knowledgeable and experienced with DevOps monitoring or architecture tools. Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 25% of the time Fluent in written and spoken Spanish and English Datadog values people fr

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers Continually learn new technology to build competitive knowledge, technical skill, and credibility Deliver product and technical presentations with potential clients Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks. Think creatively about a wide variety of technical challenges during the pre-sales life cycle Who You Are: Knowledgeable and experienced with DevOps monitoring or architecture tools. Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams Able to think creatively about a wide variety of challenges. You're going to find new things every day Previously experienced in systems administrations: Windows or Linux Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up to 25% of the time Datadog values people from all walks of life. We understand not everyone

The data management software market is transforming how organisations build and run applications. MongoDB is the leading developer data platform and the first database provider to IPO in more than 20 years. Join us at the forefront of data and application development. MongoDB Technical Services Engineers combine deep technical expertise with exceptional problem-solving and customer-service skills. You’ll advise customers and resolve complex challenges across MongoDB Core, drivers, Atlas, Cloud Manager, cloud platforms, and infrastructure. We’re looking for candidates based in Dublin to join our vibrant office and collaborative in-office team. This is a five-day role with one of the following schedules: Tuesday–Saturday, Sunday–Thursday, or a five-day pattern covering both Saturday and Sunday. Under our hybrid model, employees on weekend schedules are expected to work from the office two days per week. Cool things you’ll do You’ll help customers troubleshoot complex issues and run critical MongoDB workloads with confidence. You’ll: Solve customer challenges across architecture, performance, recovery, and security Lead investigations from diagnosis to resolution, providing clear, actionable guidance Partner with Product Management and Engineering to advocate for customers and improve MongoDB Build tools, documentation, and training while mentoring peers and raising technical excellence What you need We value curiosity, adaptability, strong technical foundations, and a genuine desire to help customers. You should bring many of the following: 5–6 years of experience in technical support, systems engineering, database administration, SRE, or a related field Experience running complex, mission-critical production database systems Strong Linux and systems engineering skills, including performance, memory, I/O, storage, networking, security, clustering, and troubleshooting A solid understanding of networking concepts and protocols, including DNS, TCP/IP, and SSL/TLS Ability

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. The Collections team is a newly formed team within MongoDB's Observability & Adoption Org focused on making telemetry onboarding and collection significantly easier across MongoDB. We own key parts of the observability collection stack, including onboarding experience, telemetry collection agents across the data and control planes, and ingestion services for metrics, logs, and traces that support both internal and customer observability in MongoDB, driving insights, recommendations, and alerting. Our mission is to reduce friction for teams implementing and iterating on Observability while partnering closely with development teams to instrument their services using shared best practices, helping define the conventions our telemetry should follow, and building collection and ingestion systems that are stable, performant, secure, well-documented, and self-service. We also work closely with the Data Pipeline and Storage & Query teams to help ensure MongoDB has a stable and performant observability stack end to end. This is an opportunity to join a team shaping how observability works across MongoDB and to have outsized impact on both the developer experience and the reliability of the platform underneath it. As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Grafana, Sp

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. The Collections team is a newly formed team within MongoDB's Observability & Adoption Org focused on making telemetry onboarding and collection significantly easier across MongoDB. We own key parts of the observability collection stack, including onboarding experience, telemetry collection agents across the data and control planes, and ingestion services for metrics, logs, and traces that support both internal and customer observability in MongoDB, driving insights, recommendations, and alerting. Our mission is to reduce friction for teams implementing and iterating on Observability while partnering closely with development teams to instrument their services using shared best practices, helping define the conventions our telemetry should follow, and building collection and ingestion systems that are stable, performant, secure, well-documented, and self-service. We also work closely with the Data Pipeline and Storage & Query teams to help ensure MongoDB has a stable and performant observability stack end to end. This is an opportunity to join a team shaping how observability works across MongoDB and to have outsized impact on both the developer experience and the reliability of the platform underneath it. As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Grafana, Sp

The observability market is shifting from surfacing data to delivering answers. MongoDB is looking for a Staff Product Manager to lead that shift for database users, owning the strategy that takes customers from raw telemetry to AI-powered diagnostics and autonomous remediation, so developers can focus on building great applications instead of managing infrastructure. You will define how MongoDB turns raw telemetry into actionable intelligence, set the vision for AI-powered root cause analysis and proactive recommendations, and shape what best-in-class database observability looks like at global scale. The ideal candidate has experience shipping products that deal with data at scale, can engage deeply with senior engineering on technical architecture, and knows how to balance long-term platform investment against near-term customer value. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you'll do Define the vision, strategy, and multi-year roadmap for MongoDB observability, balancing the needs of developers, ops teams, enterprise customers, and internal engineering teams Help shape the next generation of AI-powered and agentic observability, including intelligent anomaly detection, automated root cause analysis, and proactive recommendations that help customers resolve issues before they escalate Own product strategy for experiences that span database health, performance diagnostics, alerting, log analysis, and data visualization, creating a coherent observability journey rather than a collection of disconnected tools Identify high-impact opportunities across the observability stack, from how customers monitor and understand their deployments to how MongoDB can reduce the operational burden of managing a database fleet at scale Lead customer discovery with developers, DBAs, and enterprise teams; turn qualitative and quantitative insights into clear product decisions that reduce time spent managing the database and incr

Commercial Account Executive As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Curious, driven, and motivated as a sales person Fluent in French required Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intra-departmenta

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform. Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Role Overview Atlas Growth seeks a mid-level software engineer (Software Engineer 3). SE3s are solid contributors to projects they work on and often lead projects of their own. They act in accordance with MongoDB’s core values and leadership principles, and are actively working toward a Senior role. Candidate Profile 3+ years of software engineering experience, with fluency in TypeScript/JavaScript, and experience with a modern framework (e.g. React) Proficiency in Java, Go, C++/C, or a similar compiled language is a plus Experience writing database queries, either document-based or relational Experience writing and reviewing technical specs, and leading small projects Interest in A/B testing or product design Expectations Contribute readable and well-tested code to ongoing projects Collaborate closely with product and design partners to implement and iterate on new customer facing features Write scope and technical spec docs for new projects

The worldwide data management software market is massive, forecasted to grow from approximately $82 billion in 2023 to approximately $137 billion in 2027. At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a Technical Services Engineer to join our team in Dublin for a dedicated Tuesday through Saturday shift. We are looking to speak to candidates who are based in Dublin for our hybrid working model. About the Team MongoDB Technical Services Engineers (TSEs) use their exceptional problem-solving and customer service skills, along with deep technical experience, to advise customers and solve complex MongoDB problems. TSEs are experts in the entire MongoDB ecosystem, including the database server, drivers, and services like Atlas and Cloud Manager. Our engineers combine MongoDB expertise with passion, initiative, and teamwork to achieve exceptional results. Cool Things You’ll Do Work alongside our largest customers and partners to solve complex issues involving architecture, performance, recovery, and security Serve as an expert resource on standard methodologies for running MongoDB at scale Act as an advocate for customer and partner needs by collaborating with product management and development teams Contribute to internal projects, such as the software development of support tools for performance, benchmarking, and diagnostics Mentor and ramp up new team members while building knowledge of new product lines within the MongoDB ecosystem Work with top ISV partners to ensure excellence for joint customers What You Need Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, and troubleshooting A strong understanding of net

The Team MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture. This role can be based out of either our Dublin or Cork office or remotely in Ireland. The ideal candidate should Have 6+ years of experience working on software development and operating distributed systems Proficiency in Python, Go, or a similar language Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs. Possess a customer-focused mindset Value efficiency in processes and operations Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing) Responsibilities Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs Build for reliability, making services and infrastructure avail

MongoDB is seeking an Engineering Manager to join the Atlas Growth Team. The team is responsible for improving and creating new features for MongoDB Atlas, our developer data platform that accounts for 65% of the company’s revenue. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Growth team focuses on improving the customer experience via new product experiences and refinements to existing user flows. The team works closely with cross-functional partners, as well as other MongoDB engineering teams to bring new visions to life. We are constantly challenged to design features such as new onboarding flows, monetization improvements, and advanced cluster management tools for our large B2B customer base. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You’ll Do Manage a team of engineers to design, build and test new features for MongoDB Atlas Contribute to and lead complex technical projects Work with cross-functional stakeholders to design the team's roadmap, defining delivery dates that balance technical feasibility with the pace of the market Work closely with product, design and analytics teams, considering the user’s perspective while building technical solutions Collaborate with team members to develop our codebase, best practices, and design principles Learn from and mentor an impassioned array of team members We’re Looking for Someone Who Has at least 5 years of professional software development experience Has at least 2 years of people management experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.) Is comfortable working across the stack of a modern web application (e.g. React, TypeScript, React Testing Library) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has a deep understanding of product analytics Has experience with A/B testing and