Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence Identify areas
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Scientist 2 in Ireland
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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas where ML can create value for our customers Identify the right ML framing of product problems Working with teammates and Product and Design stakeholders Conduct exploratory da
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Senior Finance Data Scientist, Existing Business , you will be the architect of the systems that predict Fin's revenue future. You will move beyond static reporting to build production-grade forecasting models that translate complex customer behaviors into financial signals. You will work on high-impact, open-ended problems, such as predicting expansion propensity and modeling long-term customer LTV. This role requires a hybrid of financial intuition and technical rigor: the ability to navigate raw data warehouses and the strategic mindset to explain the "why" behind the numbers to our leadership team. The Impact You Will Have Own and Evolve the Revenue Engine: Build and maintain predictive models for usage-based revenue, renewals, and expansion that outperform traditional linear forecasts. Unlock Predictive Insights: Develop propensity models to identify expansion opportunities and churn risks before they materialize in the ledger. Architect Finance Data: Des
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We're building a new function at Fin: AI Product Management. For over a decade, Fin has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Fin's AI platform and AI agent. As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Fin's AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact. This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences. What will I be doing? Lead a major part of our AI product surface. You’ll own an important area of Fin's AI platf
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re looking for Staff Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and mea
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? We are looking for a Senior Engineer to join the team that enables the core technologies that Fin is built on . This role is especially compelling for engineers who enjoy scaling Elasticsearch in production and who also like working across adjacent systems such as MySQL, ingestion pipelines, and owning how they operate from low level systems engineering to all parts of our Rails and monolith. Our team’s mission is to accelerate Fin’s growth and stability through educated and operationally excellent core technology usage. This means that we’re here to help product engineers and ML scientists build simpler, more performant product - faster. This can be through things like making low level database improvements that enhance everyone's experience, building best in class Elasticsearch tooling, or partnering with teams that utilise any of Fin’s core technologies or our build patterns. Previous projects from the team include future-proofing our databases through sharding and bu
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's AI Group is responsible for defining new ML products, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, novel applications of transformer neural networks and fine-tuned LLMs. We test and measure the real customer impact of everything we deploy. We plan to double in size, and are on the lookout for an experienced manager to manage a team of highly-performing ML scientists. Engineering managers in Fin are not just people
Job Title : Medical Scientist – Stem Cell Laboratory Location : Cork, Ireland Hourly Rate : €40.00 – €60.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Support cell culture, cryopreservation, and quality control. • Work in a GMP-compliant environment. • Ensure accurate documentation and compliance with protocols. Qualifications and Experience • CORU registration • Experience in cell culture and aseptic technique • GMP or cleanroom experience preferred Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion Reasonable Adjustments If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Pra
Job Title : Medical Scientist – Haematology & Blood Transfusion Location : Cork, Ireland Hourly Rate : €35.00 – €50.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Perform a wide range of haematology and blood transfusion tests, including morphology analysis, in accordance with laboratory protocols. • Maintain, calibrate, and troubleshoot laboratory equipment. • Ensure compliance with ISO 15189 and local health and safety standards. • Interpret complex test results and communicate findings effectively. • Collaborate with clinical teams to support diagnosis and treatment planning. Qualifications and Experience • CORU registration (or eligibility to register) • BSc in Biomedical Science (or equivalent recognised qualification) • Proven experience in haematology and blood transfusion, including morphology • Strong analytical and problem-solving skills • Excellent attention to detail and accuracy • Ability to work independently and as part of a multidisciplinary team Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement Reasonable Adjustments : If you consider yourself disabled or require any reasonable adjustment during the re
Job Title : Medical Scientist – Histology Location : Cork, Ireland Hourly Rate : €37.00 – €53.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Support a high-throughput pathology lab. • Perform embedding, microtomy, staining, and quality control. • Ensure adherence to laboratory protocols and safety standards. Qualifications and Experience • CORU registration • Experience in routine histopathology • Knowledge of special stains and IHC desirable Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments: If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice f
Job Title : Medical Scientist – Microbiology Location : Cork, Ireland Hourly Rate : €35.00 – €50.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Process clinical specimens and perform culture and sensitivity testing. • Support infection control efforts. • Maintain laboratory equipment and ensure quality control. Qualifications and Experience • CORU registration • Experience in bacteriology and mycology • Familiarity with MALDI-TOF and automated ID/AST systems Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Cod
Job Title : Medical Scientist – Biochemistry Location : Cork, Ireland Hourly Rate : €35.00 – €50.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Perform a wide range of biochemical analyses using state-of-the-art analysers. • Ensure accurate and timely reporting to support patient care. • Maintain and troubleshoot laboratory equipment. • Adhere to ISO 15189 standards and laboratory protocols. Qualifications and Experience • CORU registration • Experience with automated chemistry platforms (e.g., Roche, Abbott) • Strong troubleshooting and QC skills Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to
Job Title : Medical Scientist – Immunology Location : Cork, Ireland Hourly Rate : €36.00 – €52.00 Start Date : ASAP | Duration : Ongoing | Hours : Mon–Fri, 09:00–17:30 We are currently seeking a skilled and experienced Medical Scientist to join a dynamic laboratory team in Cork. This is an excellent opportunity to contribute to a busy diagnostic service where your expertise will be highly valued and supported. Key Responsibilities • Support diagnostic services for autoimmune and allergy testing. • Work with ELISA, immunofluorescence, and flow cytometry platforms. • Ensure compliance with laboratory protocols and quality standards. Qualifications and Experience • CORU registration • Experience in clinical immunology testing • Familiarity with ISO 15189 standards Why Work with Us? From the moment you register, our focus is on you. Our experienced consultants understand the Irish healthcare landscape and are committed to finding roles that match your skills, preferences, and career goals. We offer: • Weekly payroll with competitive rates • Full compliance and onboarding support • Access to exclusive roles across Ireland • Dedicated consultant support throughout your placement How to Apply If you are interested in this opportunity or would like to explore other roles across Ireland, we would love to hear from you. Please apply using the link or contact our team directly for a confidential discussion. Reasonable Adjustments: If you consider yourself disabled or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber
As Senior Data Scientist for Engineering Systems you will work independently alongside sharp, generous, and pragmatic engineers from Server Query, Atlas Clusters, and Release Quality, among other teams. Together, we tackle problems spanning resource scaling across the Atlas fleet, safe feature rollout to MongoDB clusters, automated incident response and query engine performance. Join the Platform Data Science team and help us research, prototype and ship machine learning features for MongoDB’s core server, query engine and Atlas, our database-as-a-service cloud offering. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. What You'll Do Partner with Server Query, Atlas Clusters, Release Quality and other engineers to embed algorithmic rigor and optimization into resource scaling, release-safety and monitoring systems across the fleet and inside query engine Deliver production-ready, thoroughly tested statistical and ML algorithms with well-identified limitations that deliver measurable business impact, not just an impressive-sounding methodology Own the full feedback loop: instrument model architecture with the metrics needed to track performance and create dashboards in collaboration with our stellar analytics team, collect feedback from users and metrics to diagnose issues or opportunities, and iterate accordingly Deliver thoughtful, kind code reviews to your peers and act as a core contributor to internal packages, tooling, and team processes that increase developer productivity Measures of Success In 3 months, you’re familiar with our workflow, have an elementary understanding of our product and what teams we work with. You have delivered small-to-medium improvements to our project portfolio In 6 months, you’ve delivered one feature you researched and prototyped from scratch and demonstrated its impact on business metrics of your choice In 12 months, you've established a track record of shipping ML-driven improveme
About the company OpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this. About the role We are looking for a Sales Engineering leader to be responsible for overseeing all technical aspects of the OpenAI sales process ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models and technology. We are looking for a technical leader who represents the voice of the customer, aligning our customer-facing technical teams around a unified and exceptional experience across the customer lifecycle. You will be crucial to the success of our GTM strategy and will have a significant influence in shaping the direction of our technology and those who adopt it. Your responsibilities will encompass overseeing all technical aspects of the sales process for our Digital Natives segment. This includes not only the pre-sales activities but also at times the post-sales technical support ensuring a cohesive and outstanding experience for our clients. Your teams of Solutions Engineers will rely on your leadership to guide them in delivering exceptional service and technical expertise. You will work closely with Sales, Customer Engagement, Security, and Product teams. In this role, you will: Help craft and continuously refine the strategic vision for OpenAI's Solutions Engineering function, aligning it with broader company objectives and the evolving needs of our diverse clientele. Lead and mentor a multifaceted team through the entire sales cycle, fostering an environment that promotes seamless customer engagement, maximum adoption, and scalability. Collaborate with cross-functional teams including GTM, Product, Engineering, and Research, ensuring synergy and cohesion in our customer engagement strategies. Act as the escalation technical contact for key clients
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