Service Process Coordinator Onsite in Ireland

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta on Okta Identity Architect Opportunity This is not a traditional architect role. At Okta, an Okta on Okta Identity Architect is the premier technical execution tier above Principal Engineer—acting as the ultimate hands-on practitioner of our own cloud platform. While you won't be writing application code, you will get your hands dirty configuring, extending, and testing the boundaries of the platform. You are the builder who proves our platform works in the real world. As organizations successfully adopt phishing-resistant MFA, attackers have shifted their tactics—increasingly deploying Adversary-in-the-Middle (AiTM) phishing kits and info-stealer malware to execute session hijacking via cookie theft. Furthermore, with the explosive rise of autonomous AI workloads, securing human identity is no longer enough; we must now protect and govern a fast-growing sprawl of non-human, agentic workflows. Are you an elite engineer running Okta at a customer organization today? Have you ever configured our platform, pushed Okta Platform Services to their limits, and thought: "If I worked at Okta, I know exactly how we could make this platform better" ? We are looking for a highly mature, technical leader who is already a deeply experienced, hands-on Okta customer practitioner to drive the technical execution of our Identity Security & Agentic Identity portfolio. In this role, you will transition from being an external customer to becoming the technical corn

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Manager, Customer First Operations, EMEA will play a pivotal role in shaping and scaling our rapidly growing EMEA Customer First organisation. Sitting within our EMEA GTM Operations team, working closely with the Global CX Operations team, this role acts as the primary operational partner for the EMEA VP of Customer First and other senior CX leadership. You will be responsible for establishing and implementing operations rigour and standards for the CX team, spanning Customer Success and Technical Account Management (TAM), while working closely with adjacent teams including Renewals, Support, and Professional Services. In this role, you will design, refine, and continuously optimise our Management Systems, bridging the gap between corporate strategy and regional execution to maximise Net Revenue Retention (NRR). We are looking for an experienced, highly collaborative candidate with a growth mindset, exceptional analytical skills, and an appetite for constant improvement. You will be tasked with integrating the customer journey from sales through to customer success, ensuring that global and local standards are consistently adhered to and operate in support of our aggressive growth targets. Job Duties and Responsibilities: Be a trusted operational guardrail: Partner deeply with Global Operations to define and maintain strict consistency across processes, preventing regional drift or siloed operations while ensuring global standards support E

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Collecting and filing sales & indirect taxes is a classic area for technology disruption. Companies selling across countries, states, and even smaller jurisdictions have to navigate through a myriad of tax rates, product-level tax exemptions, filing requirements, and registration obligations. The rules are constantly changing, and not accurately calculating and filing tax can have legal ramifications. It’s no surprise then that solving for tax compliance is a top user ask. We launched Stripe Tax as a new SaaS product in 2021 to help solve this pain point and make tax compliance as effortless as possible. The Stripe Tax Capabilities team engineers sophisticated solutions for our largest merchants, who face unique and highly complex tax requirements that differ significantly from smaller businesses, by automating their most intricate global compliance use cases. What you’ll do We’re looking for software engineers who are interested in building software services and platforms that impact millions of Stripe users. You will be working alongside a diverse set of peers spanning design, product and engineering to identify, build and maintain complex tax capabilities that empower and retain our largest customers on Stripe Tax. Responsibilities Operate with limited oversight and own end-to-end the delivery of projects, including independently scoping, designing, implementing, and productionizing features Work backwards from complex custo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe's brand and financial stability. The Premium Merchant Experiences team helps businesses using Stripe succeed by providing high-quality, contextual, and timely premium support options. Our Dublin-based team is a startup within Stripe, building a greenfield product—offering both automated, AI-driven support and improved access to technical experts across Stripe. Team matching—exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. What you'll do We're looking for software engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they're an end user, developer, or partner. Responsibilities Work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end Work closely with engineers, desig