Support Delivery Lead in Ireland

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Opportunity We are searching for an ambitious Commercial Growth Account Executive. Your role will primarily be identifying new workloads to expand MongoDB's usage into accounts that are already leveraging our Database as a Service (DBaaS), Atlas, in a self-serve manner. You'll focus on helping customers understand the continuous evolution of our developer data platform and its additional features that could be leveraged for their specific use cases. You will support customers at any stage of their journey, fostering greater adoption, retention, and overall satisfaction. This role provides an excellent opportunity for growth in a highly dynamic sales team. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Day to Day Identify new workloads and potential use cases within existing accounts to drive increased Atlas consumption via your own pipeline generation and outbound activities Articulate the value of MongoDB's expanded feature set and evolving developer data platform Support customers throughout their journey, addressing any queries and ensuring optimal product usage Develop relationships wi

We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem. The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems. A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Main Responsibilities: Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment Monitor, troubleshoot, and optimize existing integrations for reliability and performance Create and maintain documentation, including automation playbooks and best practices Act as a subject matter expert and consultant within Marketing on process design and automation strategy Support governance, compliance, and change management related to system workflows and integrations Requirements: 5+ years of experience in

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a self-motivated Associate EMEA Enablement Manager to join Okta's Post Sales Enablement team, based in Dublin, Ireland. In this role, you will become the dedicated enablement advocate for our Customer Success Manager (CSM) organization across EMEA. This is a new role that will allow the right candidate to build Okta's first CSM-focused enablement motion in EMEA. The ideal candidate has a proven track record of designing and delivering enablement programs across diverse, multi-cultural audiences, and will ensure that the needs of EMEA learners meaningfully shape global enablement program design. The Associate Enablement Manager will collaborate across cross-functional teams including other enablement managers, product teams, learning and development team and content development, and will participate in day-to-day CSM Enablement activities including program prioritization and fielding requests from the EMEA CSM organization. This role will have strong global support from content creators, curriculum developers, and learning infrastructure teams. Responsibilities Successfully identify and communicate the EMEA CSM organization's technical and role readiness needs Understand the day-to-day of the CSM role to suggest and execute new and innovative ideas and programs for your primary stakeholder: EMEA CSM leadership Communicate effectively and often to ensure all stakeholders are aligned and view the enablement program as a fo

About the Team The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment. Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows. About the Role We are looking for a Cybersecurity Applied AI Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes. This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation. You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Dublin Office. We offer relocation support to new employees. In this role, you will: Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workf

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. With this role being specific to support our DACH Market account teams and customers, having full German Language proficiency is a must for this successful candidate. This role will be based from our Dublin office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Own the technical relationship with our commercial prospects/customers Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Listen carefully to prospects and clients to provide market feedback to the product te

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the sales team to ensure smooth transition and onboarding experience Proactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accounts Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal) Who You Are: A strong communicator with excellent attention to detail Motivated by building long-term and long-lasting relationships Driven by the opportunity to make a visible impact with your work 5-7 years of experience in a customer account facing role Customer-minded, always aiming to provide the most value possible Excited by working in an ever-evolving and fluid solution focused environment Experienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities Must have full professional German language skills, along

MongoDB is seeking an Engineering Manager to join the Atlas Organization. The organization is responsible for building MongoDB Atlas, our database-as-a-service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. The Atlas Data Federation & Archiving team is an engineering team responsible for the Atlas capabilities that allow customers to move data from hot to cold storage and run federated queries over that data. The team builds Atlas Data Federation, a distributed query engine that lets users query data across Atlas Clusters and cloud object storage through a unified service. The team also builds Atlas Online Archive which allows customers to move data from Atlas Clusters into fully managed cloud object storage while preserving a seamless query experience across hot and cold datasets. We are forming a new Atlas Data Federation & Archiving team in the Dublin area. The Engineering Manager who fills this position will be pivotal in growing that team. We are looking to speak to candidates who are based in Cork and would like a hybrid or in-office working model. What you’ll do Lead a team of motivated individual contributors who are eager to learn and grow Contribute to the code, design, and architecture of the systems your team develops Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of professi

MongoDB is seeking an Engineering Manager to join the Atlas Organization. The organization is responsible for building MongoDB Atlas, our database-as-a-service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. The Atlas Data Federation & Archiving team is an engineering team responsible for the Atlas capabilities that allow customers to move data from hot to cold storage and run federated queries over that data. The team builds Atlas Data Federation, a distributed query engine that lets users query data across Atlas Clusters and cloud object storage through a unified service. The team also builds Atlas Online Archive which allows customers to move data from Atlas Clusters into fully managed cloud object storage while preserving a seamless query experience across hot and cold datasets. We are forming a new Atlas Data Federation & Archiving team in the Dublin area. The Engineering Manager who fills this position will be pivotal in growing that team. We are looking to speak to candidates who are based in Dublin and would like a hybrid or in-office working model. What you’ll do Lead a team of motivated individual contributors who are eager to learn and grow Contribute to the code, design, and architecture of the systems your team develops Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core Values We’re looking for someone who Has at least 6 years of profes

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB seeks a highly motivated individual to join our Global Deal Strategy function. This position will play a key role in enabling large, strategic opportunities to provide critical support to the Global Sales organization. In collaboration with our Sr. Director, you will help drive efficiencies, profitability, and stronger controls. This is a tremendous opportunity for someone who enjoys the challenge of working and leading an outstanding team in a high-growth environment and is steadfast in their pursuit of excellence. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities Be a critical member of the Global Team, acting as a key enabler for non-standard and complex deals, with a focus on engineering sophisticated deals to add business value Optimising deal cycle times, improving revenue, margin, and market share in line with business priorities Driving cross-functional and cross-solution collaboration, ensuring adherence to operational guidelines and revenue recognition requirements Be curious and creative when considering sales cycle and quote-to-cash timelines, with a view to improving

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. This role will be based in our Dublin office on our hybrid working model. The Opportunity: We are searching for an ambitious Commercial Growth Account Executive. Your role will primarily be identifying new workloads to expand MongoDB's usage into accounts that are already leveraging our Database as a Service (DBaaS), Atlas, in a self-serve manner or sales-sold. You'll focus on helping customers understand the continuous evolution of our developer data platform and its additional features that could be leveraged for their specific use cases. You will support customers at any stage of their journey, fostering greater adoption, retention, and overall satisfaction. This role provides an excellent opportunity for growth in a highly dynamic sales team. Day to Day: Identify new workloads and potential use cases within existing accounts to drive increased Atlas consumption via your own pipeline generation and outbound activities Articulate the value of MongoDB's expanded feature set and evolving developer data platform Support & retain customers throughout their journey, addressing any queries and ensuring optimal product usage Develop relationships within customer accou

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. We are looking to speak to candidates who are interested in working out of our Dublin or Cork office under our in-office working model Monday to Friday. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Responsibilities Successfully coordinate and collaborate with a global team of Cloud Operations Engineers wh

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. We are looking to speak to candidates who are interested in working out of our Dublin or Cork office under our in-office working model Monday to Friday. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Responsibilities Successfully coordinate and collaborate with a global team of Cloud Operations Engineers wh

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. We are looking to speak to candidates who will be based remotely in Ireland. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. Responsibilities Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Manager, Customer First Operations, EMEA will play a pivotal role in shaping and scaling our rapidly growing EMEA Customer First organisation. Sitting within our EMEA GTM Operations team, working closely with the Global CX Operations team, this role acts as the primary operational partner for the EMEA VP of Customer First and other senior CX leadership. You will be responsible for establishing and implementing operations rigour and standards for the CX team, spanning Customer Success and Technical Account Management (TAM), while working closely with adjacent teams including Renewals, Support, and Professional Services. In this role, you will design, refine, and continuously optimise our Management Systems, bridging the gap between corporate strategy and regional execution to maximise Net Revenue Retention (NRR). We are looking for an experienced, highly collaborative candidate with a growth mindset, exceptional analytical skills, and an appetite for constant improvement. You will be tasked with integrating the customer journey from sales through to customer success, ensuring that global and local standards are consistently adhered to and operate in support of our aggressive growth targets. Job Duties and Responsibilities: Be a trusted operational guardrail: Partner deeply with Global Operations to define and maintain strict consistency across processes, preventing regional drift or siloed operations while ensuring global standards support E

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Senior Technical Revenue Analyst you will be a critical part of the Company’s month-end close processes, reporting, and operational procedures. As a member of a growing finance team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Manager, Technical Revenue Accounting. This is a full time role that can be held from our Dublin hub in a hybrid working environment. What you'll do at Figma: Engage with cross-functional departments to provide expert knowledge of ASC606 or IFRS 15 guidance for complex revenue contracts and transactions Close process involvement: contract review, posting journal entries, slide deck presentations. Maintain internal controls for revenue recognition and the quote to cash function Continuously improve business processes, and systems, and enhance documentation and controls Assist in the annual audit and quarterly reviews, including walkthroughs and the preparation of PBCs Assist in driving process improvements to continuously reduce the Accounting Close Cycle duration Support with ad-hoc projects and requests We’d love to hear if you have: 3+ years of combined experience in public accounting and corporate revenue accounting, preferably within a fast-paced SaaS environment Strong knowledge of ASC 606 with experience reviewing and interpreting contracts Advanced experience with ERP systems (e.g., NetSuite, Workday, Oracle) and strong Excel skil