Role Overview As a Key Account Manager / Enterprise Account Manager, you will own strategic relationships with leading D2C, digital-first, and retail brands. You will help them drive customer acquisition, engagement, retention, and support through the Paytm Pi Marketing platform—our AI-powered customer engagement platform. In this role, you will be responsible for driving new business, growing existing accounts, and positioning our comprehensive suite of solutions across Enterprise CPaaS, AI Agents, and Omnichannel Customer Engagement. Key Responsibilities 1. Business Development & Revenue Portfolio Ownership: Own the acquisition and growth of a strategic portfolio of D2C, e-commerce, and retail brands. Target Achievement: Consistently deliver on annual revenue, gross margin, and account growth targets. Expansion: Proactively identify and execute cross-sell and upsell opportunities across the full product suite. Stakeholder Engagement: Build, nurture, and manage strong executive relationships with CXOs and decision-makers across Marketing, CRM, Digital, Customer Experience (CX), Support, Product, and E-commerce teams. 2. Sales & Account Growth End-to-End Sales Lifecycle: Lead the complete sales lifecycle—from initial solution mapping and commercial negotiation to final closure and account expansion. Strategic Planning: Develop and execute comprehensive account plans for key enterprise clients. Adoption & Performance: Drive long-term product adoption, platform usage, and account retention. Metrics & KPIs: Continuously track key business metrics, including revenue growth, adoption rates, and customer success KPIs. 3. Solutioning Understand complex customer challenges and architect tailored solutions across: Enterprise CPaaS: WhatsApp, SMS, Voice, Email, and RCS AI Agents Omnichannel Customer Engagement Conversational Commerce 4. Cross-Functional Collaboration Product & Engineering: Share critical customer feedback, adoption barriers, feature requests, and market
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Ai Engineering Director in India
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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Staff Security Operations Engineer , you will own and continuously mature capabilities across Attack Surface Management, Vulnerability Management, Zero Trust, Secrets and Credential Security, Detection Engineering, and Security Automation . This is a hands-on role requiring strong security engineering expertise combined with the ability to build teams, establish operating processes, measure outcomes, and drive remediation across Engineering, Cloud, Infrastructure, and Product organizations. You will partner closely with GISO leadership and global security teams to translate security strategy into measurable execution and risk reduction. WHAT YOU’LL DO Lead and mature enterprise Attack Surface and Vulnerability Management capabilities across cloud, infrastructure, endpoints, applications, and internet-facing environments. Drive risk-based vulnerability prioritization using asset criticality, exposure, exploitability, known exploitation, threat intelligence, and compensating controls. Establish operating processes, remediation SLAs, KPIs/KRIs, dashboards, and governance to measure and drive security risk reduction. Identify systemic security gaps and develop scalable technical and operational solutions. Provide technical leadership across Zscaler/Zero Trust, secrets and credential security, SIEM/detection engineering, EDR, cloud security, and security automation. Drive automation and integrations using APIs, sc
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SAP SD/MM Analyst THE ROLE As an SAP SD Analyst at Everpure, you will design and optimize robust Order-to-Fulfillment (OTC) and supply chain solutions that power our global commercial operations. Collaborating with cross-functional finance, procurement, and IT engineering teams, you will turn complex business processes into highly scalable SAP systems. By integration-testing SD, MM, and Customer Service modules, you will directly accelerate order processing velocity and improve supply chain predictability. Your mission is to elevate system integrity and build a high-performing, seamless enterprise architecture for our global stakeholders. WHAT YOU'LL DO Order-to-Fulfillment System Design: Own the translation of business requirements into high-quality functional and technical specifications for SAP OTC, SD, and MM solutions, ensuring scalability, security, and alignment with industry standards. Cross-Functional Architecture Integration: Lead configuration and integration mapping across SD, MM, IM, and FI modules—including critical touchpoints with Customer Service (CS) and Service Management (SM)—to establish seamless data flows and unified business processes. Supply Chain Optimization & Analytics: Implement cutting-edge supply chain planning and optimization solutions, leveraging analytics dashboards (SAC) and Demand Planning frameworks to enhance inventory accuracy and operational transparency. Continuous System Healt
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Manager On Duty within Everpure’s Global Technical Support organization, you will serve as the critical mission commander orchestrating real-time resolution for enterprise-level operational incidents. Acting as the ultimate bridge between global customers, account management teams, and internal engineering resources, your goal is to safeguard business continuity and de-escalate high-priority customer emergencies. You will drive operational stability across shift handoffs, direct cross-functional resource allocation during active incidents, and champion systemic improvements across the customer experience landscape. WHAT YOU'LL DO Lead Live Crisis & Incident Escalations: Direct real-time triage, cross-functional resource allocation, and technical alignment between engineering, customer support, and sales leadership during critical incident escalations to accelerate resolution times for high-value accounts. Bridge Global Shift Hand-offs: Coordinate continuous 24/7 engagement models across international time zones with fellow Managers On Duty, ensuring seamless tracking, transfer, and execution of commitments for critical customer accounts. Drive Root Cause & Accountability Commitments: Oversee post-escalation deliverables—including technical root cause analyses (RCA) and executive follow-up meetings—to restore operational confidence and reinforce long-term partner trust. Transform Trend Insights into Op
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Security Operations Engineer – Attack Surface Management , you will help engineer, operate, and continuously improve our enterprise Attack Surface and Vulnerability Management capabilities. You will focus on discovering and understanding our attack surface, identifying vulnerabilities and exposures, prioritizing them based on real-world risk, and driving remediation across our global environment. The role spans Attack Surface Management, Vulnerability Management, Zero Trust, Secrets and Credential Security, SSPM, Deception, Detection Engineering and Security Automation. We are looking for engineers with strong ASM/Vulnerability Management fundamentals and deeper expertise in one or more adjacent security domains. WHAT YOU’LL DO Engineer and improve enterprise Attack Surface and Vulnerability Management across cloud, infrastructure, endpoints, applications, and internet-facing environments. Discover and correlate assets across security platforms and identify unknown, unmanaged, stale, and externally exposed assets. Drive risk-based vulnerability prioritization using asset criticality, exposure, exploitability, known exploitation, threat intelligence, and compensating controls. Establish remediation workflows and SLAs and partner with asset owners to drive measurable risk reduction. Operate and troubleshoot Zscaler ZIA/ZPA, including SSL inspection, access policies, connectivity, and Zero Trust controls.
We are seeking a skilled and detail-oriented Test Analyst with 3-5 years of experience and a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field to join our dynamic team. The ideal candidate will have a strong background in software testing, with a deep understanding of the software development lifecycle and a passion for ensuring the quality of software products. Key responsibilities include analyzing project requirements, designing test plans and test cases, and performing both manual and automated testing of software applications. The Test Analyst will work closely with developers, business analysts, and other stakeholders to ensure the quality and integrity of the product. This includes participating in Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Additionally, the role involves developing and maintaining automated test scripts, integrating them into the CI/CD pipeline, and generating test reports and metrics to communicate progress and quality to stakeholders. The ideal candidate will possess strong problem-solving skills, a keen eye for detail, and the ability to work effectively in a collaborative team environment. Familiarity with test automation tools like Selenium, scripting languages such as Python or Java, and CI/CD tools like Jenkins is essential. Excellent verbal and written communication skills are required, and experience in Agile/Scrum environments is a plus. An ISTQB certification or equivalent is preferred but not mandatory. This position offers a competitive salary and benefits package, along with opportunities for professional development and career growth.
We are seeking a skilled and detail-oriented Test Analyst with 3-5 years of experience and a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field to join our dynamic team. The ideal candidate will have a strong background in software testing, with a deep understanding of the software development lifecycle and a passion for ensuring the quality of software products. Key responsibilities include analyzing project requirements, designing test plans and test cases, and performing both manual and automated testing of software applications. The Test Analyst will work closely with developers, business analysts, and other stakeholders to ensure the quality and integrity of the product. This includes participating in Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Additionally, the role involves developing and maintaining automated test scripts, integrating them into the CI/CD pipeline, and generating test reports and metrics to communicate progress and quality to stakeholders. The ideal candidate will possess strong problem-solving skills, a keen eye for detail, and the ability to work effectively in a collaborative team environment. Familiarity with test automation tools like Selenium, scripting languages such as Python or Java, and CI/CD tools like Jenkins is essential. Excellent verbal and written communication skills are required, and experience in Agile/Scrum environments is a plus. An ISTQB certification or equivalent is preferred but not mandatory. This position offers a competitive salary and benefits package, along with opportunities for professional development and career growth.
Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
We are seeking a skilled and detail-oriented Test Analyst with 3-5 years of experience and a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field to join our dynamic team. The ideal candidate will have a strong background in software testing, with a deep understanding of the software development lifecycle and a passion for ensuring the quality of software products. Key responsibilities include analyzing project requirements, designing test plans and test cases, and performing both manual and automated testing of software applications. The Test Analyst will work closely with developers, business analysts, and other stakeholders to ensure the quality and integrity of the product. This includes participating in Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Additionally, the role involves developing and maintaining automated test scripts, integrating them into the CI/CD pipeline, and generating test reports and metrics to communicate progress and quality to stakeholders. The ideal candidate will possess strong problem-solving skills, a keen eye for detail, and the ability to work effectively in a collaborative team environment. Familiarity with test automation tools like Selenium, scripting languages such as Python or Java, and CI/CD tools like Jenkins is essential. Excellent verbal and written communication skills are required, and experience in Agile/Scrum environments is a plus. An ISTQB certification or equivalent is preferred but not mandatory. This position offers a competitive salary and benefits package, along with opportunities for professional development and career growth.
We are seeking a skilled and detail-oriented Test Analyst with 3-5 years of experience and a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field to join our dynamic team. The ideal candidate will have a strong background in software testing, with a deep understanding of the software development lifecycle and a passion for ensuring the quality of software products. Key responsibilities include analyzing project requirements, designing test plans and test cases, and performing both manual and automated testing of software applications. The Test Analyst will work closely with developers, business analysts, and other stakeholders to ensure the quality and integrity of the product. This includes participating in Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Additionally, the role involves developing and maintaining automated test scripts, integrating them into the CI/CD pipeline, and generating test reports and metrics to communicate progress and quality to stakeholders. The ideal candidate will possess strong problem-solving skills, a keen eye for detail, and the ability to work effectively in a collaborative team environment. Familiarity with test automation tools like Selenium, scripting languages such as Python or Java, and CI/CD tools like Jenkins is essential. Excellent verbal and written communication skills are required, and experience in Agile/Scrum environments is a plus. An ISTQB certification or equivalent is preferred but not mandatory. This position offers a competitive salary and benefits package, along with opportunities for professional development and career growth.
Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
We are seeking a skilled and detail-oriented Test Analyst with 3-5 years of experience and a bachelor's degree in Computer Science, Information Technology, Engineering, or a related field to join our dynamic team. The ideal candidate will have a strong background in software testing, with a deep understanding of the software development lifecycle and a passion for ensuring the quality of software products. Key responsibilities include analyzing project requirements, designing test plans and test cases, and performing both manual and automated testing of software applications. The Test Analyst will work closely with developers, business analysts, and other stakeholders to ensure the quality and integrity of the product. This includes participating in Agile ceremonies such as sprint planning, stand-ups, and retrospectives. Additionally, the role involves developing and maintaining automated test scripts, integrating them into the CI/CD pipeline, and generating test reports and metrics to communicate progress and quality to stakeholders. The ideal candidate will possess strong problem-solving skills, a keen eye for detail, and the ability to work effectively in a collaborative team environment. Familiarity with test automation tools like Selenium, scripting languages such as Python or Java, and CI/CD tools like Jenkins is essential. Excellent verbal and written communication skills are required, and experience in Agile/Scrum environments is a plus. An ISTQB certification or equivalent is preferred but not mandatory. This position offers a competitive salary and benefits package, along with opportunities for professional development and career growth.
Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
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