Role Summary The AI Knowledge Analyst is a member of the Customer Care and Managed Services team, responsible for ensuring the knowledge ecosystems that power GHX's operations and AI platforms are accurate, well-governed, and continuously improving. This role works closely with leadership, SMEs, data scientists, and operational teams to identify content gaps, manage knowledge lifecycles, and translate business needs into structured, AI-ready information assets. The AI Knowledge Analyst is equally comfortable working through a detailed content audit and presenting a structured recommendation to leadership. Strong organizational skills, clear communication, and a bias for action are required. This is a role for someone who treats knowledge gaps as solvable problems and can move from gap identification to resolution with minimal direction. Core Focus Areas Knowledge Governance & Lifecycle Management Maintain, organize, and govern the knowledge assets that support Customer Care and Managed Services teams. This includes managing intake, triage, and routing of knowledge requests; driving SME review cycles; and ensuring content is accurate, current, and ready for both human use and AI ingestion. AI Knowledge Readiness Identify, structure, and groom content that feeds GHX's AI platform. Partner with AI and data teams to ensure knowledge assets are formatted, accurate, and optimized for ingestion. Monitor AI solution performance and drive content improvements that translate into measurable efficiency gains. Roles & Responsibilities Knowledge Management & Content Quality Manage the intake, triage, and routing of knowledge-related requests from operational teams. Maintain content lifecycle through SME review checkpoints — flagging material for update, review, or archival on a consistent cadence. Identify obsolete, duplicate, or conflicting content and drive resolution through appropriate stakeholders. Conduct knowledge audits and implement improvement c
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Asset Specialist in India
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WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Executive Assistant is a strong team player with experience supporting C-suite executives in an entrepreneurial or start-up environment. You can multitask, prioritize, demonstrate exceptional organization, and take ownership over your assignments. You thrive in a mission-driven culture, supporting collaboration and thinking outside the box. You can easily adapt to change in a fast-paced environment and demonstrate a practical approach to problem solving. No task is too big or small. WHAT YOU’LL DO: Work closely with the leaders and first assistant to help manage an ever-changing calendar. Arrange detailed domestic and international travel plans. Track expenses and compile expense reports for the leader using Concur. Maintain a highly organized system to help manage important correspondence and sustain an efficient internal workflow. Act as “the glue” between clients, partners, vendors, and internal associates, keeping important initiatives on track and communication streamlined. Conduct appropriate research, prioritization and follow ups on incoming and upcoming tasks, and determine appropriate course of action. Suggest and implement ways to improve processes to help workflow efficiency. Develop plans and help manage events such as team building off-sites, workshops and board meetings. Assist with personal tasks as needed. WHAT YOU’LL NEE
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Senior Product Manager for Customer Identity & Access Management (CIAM), you will own the roadmap for how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. You will lead the identity product area end to end — authentication, authorization, and the full user lifecycle — balancing strong security and regulatory compliance with a frictionless experience across Zinnia’s products. You will partner closely with Engineering and Security, and work across Zinnia’s Product Organization to keep the identity experience aligned with company strategy while delivering measurable value. WHAT YOU’LL DO: Own the CIAM product roadmap and strategy spanning consumer (policyholder), partner (distributor/agent), and workforce identity across Zinnia’s platform. Lead the product direction for core identity capabilities — authentication (SSO, MFA, passwordless, adaptive/risk-based), authorization (RBAC/ABAC, fine-grained and delegated access), and the full user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Set standards and technical direction around modern identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) in partnership with Engineering and Architecture. Drive build-vs-buy and platform decisions for identity providers and services, and own the integration strategy across Zinnia products. Balance security, privacy, and usability — re
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: We are looking for a Network Security Engineer with deep Zscaler expertise and a well rounded background in cloud and enterprise networking. This role centers on the deployment, administration, and optimization of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), while also supporting broader network security initiatives, including Cisco Meraki infrastructure and AWS cloud networking. The ideal candidate is a hands-on engineer with strong security instincts, a problem solving mindset, and experience managing both on-prem and cloud-based networking environments. WHAT YOU’LL DO: Lead the design, deployment, and optimization of Zscaler ZIA and ZPA across the enterprise. Manage Zscaler policies, including SSL inspection, URL filtering, access control, and zero trust configuration. Serve as the subject matter expert for Zscaler, owning integrations, troubleshooting, and escalations. Configure and support Cisco Meraki networking hardware, including firewalls, switches, and wireless infrastructure. Architect and manage AWS networking, including VPC design, Transit Gateway, NACLs, Security Groups, and routing. Develop and implement network segmentation and secure access strategies using both cloud and on-prem tools. Create and maintain detailed network documentation, runbooks, and security standards. Automate and streamline network ma
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As an Project Manager at Zinnia Digital, you will be responsible for overseeing the successful completion of projects or programs within our technology organization. Partnering with the product team as well as cross-functional software engineering teams to ensure value delivery for stakeholders. Facilitating timeline and dependency management as well as budget understanding. Additionally, facilitating project team success and adherence to best practices. WHAT YOU’LL DO: Day-to-day partnership with product management team. Plan and oversee multiple technology projects, ensuring they are aligned with overall timeline. Support dependency management processes. Exhibit exceptional organizational skills. Facilitate and adhere to PMO governance. Lead and manage projects at an executive level. Develop project plans, including project scope, schedule, budget, and resource allocation. Manage project teams, including cross functional engineers, QA, and other technical staff. Communicate with various stakeholders, including management, project sponsors, and clients, to ensure that project goals, timelines, and dependencies are understood and met. Participate and/or facilitate various ceremonies such as backlog refinement and planning. Leverage Agile experience to increase team throughput, transparency, and collaboration. Identify and manage project risks, including developing
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features. WHAT YOU’LL DO: Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity. Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM). Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products. Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse. Partner with Security, Risk, and Compliance to en
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Product Manager for Customer Identity & Access Management (CIAM), you will help shape and deliver how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. Working alongside senior product leadership, you will own the backlog and delivery for parts of the identity product area — authentication, authorization, and the user lifecycle — balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features. WHAT YOU’LL DO: Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder), partner (distributor/agent), and workforce identity. Write clear requirements and user stories for identity capabilities - authentication (SSO, MFA, passwordless), authorization (RBAC/ABAC, delegated access), and the user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0, OpenID Connect, SAML, SCIM). Contribute to build-vs-buy and platform evaluations for identity providers, and help maintain the integration approach across Zinnia products. Balance security, privacy, and usability — helping reduce friction while protecting against account takeover, credential stuffing, and abuse. Partner with Security, Risk, and Compliance to en
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Senior Product Manager for Case Management, you will own the product area that moves insurance cases through their lifecycle — from new-business intake and requirements orchestration through underwriting, issuance, and placement. You will lead the product life cycle for this domain, partner closely with Engineering, and work across Zinnia’s Product Organization to keep the case-management experience aligned with company strategy while delivering measurable value to carriers, distributors, and policyholders. WHAT YOU’LL DO: Own the product roadmap and lifecycle for Zinnia’s case-management capabilities across the new-business and underwriting workflow - intake, requirements gathering, status tracking, and case placement - spanning distributor and carrier touchpoints on our platforms. Lead technical discussions with Engineering teams and manage technical and business requirements end to end. Partner with cross-functional teams to ensure product requirements are met, evaluate product performance, and transition features from development to commercialization. Define delivery and deployment timelines for new product, feature, maintenance, and corrective/service-pack releases. Ensure the technology and architectural roadmap aligns with and supports the product and business roadmap. Act as a customer liaison on technical matters related to product integration, custom development, and requ
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHAT YOU’LL DO: Prepare month/quarter/year-end financial statements, including cash flows for leadership reviews. Timely address comments received. Partner with FP&A in preparing and reviewing period end investor/leadership reporting. Perform financial data reconciliations in various systems internally utilizing to ensure accurate financial reporting. Perform consolidations and intercompany eliminations. Maintain and timely update equity rollforward and capitalization table for investor submissions. Collaborate with various process owners and departments to collect information needed for financial statement footnotes. Facilitate leadership review of the financial statements and timely address comments received. Responsible for tracking open audit request items and timely providing requested items for audit completion. Prepare annual GAAP checklist. Participate in process walkthrough meetings for the audit. Obtain details and prepare acquisition footnote where applicable. Review P&L coding to ensure proper presentation of related costs. Prepare year-end going concern analysis and memo. Assist with internal ad-hoc reporting/requests. WHAT YOU’LL NEED: Bachelor’s degree, advanced degree a plus . CPA with Big 4 experience. 8-10 years of public and/or private accounting experience. Excellent analytical, problem-solving, and organizational skills. Ability to work independently and in a team envi
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: You are a Techno-functional Product Manager with 5+ years of Product Management experience who thrives at the intersection of technology and business. You will be responsible for driving product initiatives, managing integrations, and collaborating closely with cross-functional teams to deliver scalable and impactful solutions. WHAT YOU’LL DO: Contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Works with a cross-functional team to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization. Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases. Assist in Developing and executing proposed business and technical solutions. Work with engineering teams to design and manage API integrations across platforms. Assist
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results. WHAT YOU’LL DO Lead initial project scoping and analysis activities, including pricing exercises and impact assessments. Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials are included to achieve a cohesive solution. Conduct solution planning sessions to align cross-functional teams and ensure clarity in delivery objectives. Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings to ensure solutions are practical, aligned, and scalable. Act as the voice of the customer—translating business objectives into actionable Zinnia solutions that adhere to our IT and architectural frameworks. Identify opportunities for process improvement, inn
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: You are a Techno-functional Product Manager with 5+ years of Product Management experience who thrives at the intersection of technology and business. You will be responsible for driving product initiatives, managing integrations, and collaborating closely with cross-functional teams to deliver scalable and impactful solutions. WHAT YOU’LL DO: Contribute into the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective Gain a deep understanding of existing systems, customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Works with a cross-functional team to ensure fulfilment of product requirements, evaluates product performance and transition products from development to commercialization. Assists in determining product delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases. Assist in Developing and executing proposed business and technical solutions. Work with engineering teams to design and manage API integrations across platforms. Assist
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As Senior Product Manager for Customer Identity & Access Management (CIAM), you will own the roadmap for how carriers, distributors, partners, and policyholders securely access Zinnia’s platform. You will lead the identity product area end to end — authentication, authorization, and the full user lifecycle — balancing strong security and regulatory compliance with a frictionless experience across Zinnia’s products. You will partner closely with Engineering and Security, and work across Zinnia’s Product Organization to keep the identity experience aligned with company strategy while delivering measurable value. WHAT YOU’LL DO: Own the CIAM product roadmap and strategy spanning consumer (policyholder), partner (distributor/agent), and workforce identity across Zinnia’s platform. Lead the product direction for core identity capabilities — authentication (SSO, MFA, passwordless, adaptive/risk-based), authorization (RBAC/ABAC, fine-grained and delegated access), and the full user lifecycle (registration, provisioning/SCIM, recovery, deprovisioning). Set standards and technical direction around modern identity protocols (OAuth 2.0, OpenID Connect, SAML, SCIM) in partnership with Engineering and Architecture. Drive build-vs-buy and platform decisions for identity providers and services, and own the integration strategy across Zinnia products. Balance security, privacy, and usability — re
Role Purpose: At Jumio, you will work for one of the market leaders in the global identity verification space that is helping to make the digital world a safer place for everyone. As a Software Development Engineer in the MLOpsTeam, you will develop the blueprint for highly scalable and performant ML model serving. Role Value: As a Software Engineer (SDE III), you will drive the continuous improvement of the infrastructure and applications to manage the lifecycle of ML assets (data, models) to better developer experience and strengthen governance capabilities. Secondly, you will design and implement robust ML infrastructure for model deployment, serving, and optimization. You will work on efficient CI/CD pipelines for ML models and leverage advanced compilers or hardware optimization to maximize inference performance while optimizing costs. We welcome you to challenge us to impact our software development processes and tools. Example Responsibilities: Upgrade ML assets (models, data) management systems for better developer experience and robust governance capabilities Build and optimize model serving infrastructure with a focus on inference latency and cost optimization Architect efficient inference pipelines that balance latency, throughput, and cost across various acceleration options Implement cost-efficient, enterprise-scale solutions Collaborate in a cross-functional, distributed team for continuous system improvement Work with MLEs, QA Engineers, and DevOps Engineers Evaluate and implement new technologies and tools Contribute to architectural decisions for distributed ML systems Experience and Qualifications : 5+ years of experience in software engineering with Python Experience with model lifecycle management (MLFlow, Weights & Biases or equivalent) Experience with data management ecosystem (quality, transformation, catalog) Experience with ML frameworks, particularly PyTorch Experience optimizing ML models with hardwar
DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility. The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos. What you’ll do: Manage end-to-end release cadences for both DataHub Core (OSS) and our Managed Cloud Coordinate cross-functional teams including engineering, product, QA, DevOps, documentation, and customer success Define Quality Gates: Establish the "Go/No-Go" criteria that ensure every release is rock-solid Build Automation: Design the dashboards and runbooks that turn manual release chaos into a streamlined machine Risk Mitigation: Identify breaking changes and dependency conflicts before they hit production Serve as the central point of contact for all release-related questions and updates Facilitate release retrospectives and drive continuous improvement initiatives Required Qualifications 5+ years of experience in technical program management or release management roles Proven track record of managing complex software releases in fast-paced startup environments Deep understanding of software development lifecycles, CI/CD practices, and DevOps principles Experience with both open-source and enterprise software release models is a strong plus Strong technical background with ability to understand architecture, dependencies, and technical trade-offs Excellent project management skills with proficiency in tools like Jira, Linear, or similar Outstanding commun
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