Associate Manager It in India

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: The Compliance department has five areas of responsibility—identification, prevention, monitoring and detection, resolution, and advisory for the entity with respect to regulations/ laws, and is part of the enterprise compliance group at Paytm. About the role: This role will focus on advising business and overseeing compliance-related matters in the company. The role entails advising in terms of the relevant regulatory expectations to the respective business units and ensuring timely monitoring and detection of compliance-related issues. Expectations/ Requirements: 1) Oversee and monitor adherence to applicable laws and regulations in the domains of digital lending, offline payments aggregators, BBPS, and UPI TPAP segments. 2) Provide informed compliance opinions to the internal stakeholders on the applicability of regulatory laws and guidelines. 3) Assess compliance and regulatory risks associated with business activities and ensure effective risk management strategies are in place. 4) Collaborate closely and creatively with cross-functional teams to guide the seamless implementation of regulatory guidelines and compliance requirements. 5) Manage audits and ensure timely, accurate responses to regulatory/ third-party inquiries and inspections. 6) Interpret policies, procedures, and compliance requirements while influencing and collaborating with professionals across all organizational levels. Lead and mentor the compliance team to achieve organizational compliance objectives effectively. 7) Ensure effective assessment of control design and maintenance of compliance framework, training on the reg

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Team: The OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience. About the Role: Manage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes. Expectations / Requirements: 1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms. 2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities. 3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance. 4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions. 5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities. 6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements. 7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology. 8: Meet daily productivity and quality targets while maintaining high customer satisfaction. Superpowers / Skills

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role Overview As a Digital Asset Trade Operations Specialist, you will manage end-to-end settlement workflows, safeguard ledger integrity, and act as the primary operational point of contact for institutional counterparties. You will collaborate closely with Trading, Treasury, Risk, and Product teams to ensure seamless execution and liquidity across the digital asset lifecycle. Key Responsibilities Counterparty & Settlement Management: Serve as the main operational contact for an assigned portfolio of institutional counterparties. Execute trade settlements within agreed SLAs and track operational performance against KPIs. Reconciliation & Data Integrity: Perform daily multi-system reconciliations across internal ledgers and external platforms (custodians, exchanges, banking partners). Swiftly identify, investigate, and resolve breaks to ensure 100% data accuracy. Treasury & Inventory Monitoring: Track daily inventory requirements for trading, settlement, lending, and borrowing activities. Partner directly with Treasury Management to optimize asset location and liquidity. Cross-Functional Collaboration: Work alongside Trading, Product, and Customer Success teams to understand client needs, refine execution workflows, and deliver a best-in-class institutional

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Executive Assistant is a strong team player with experience supporting C-suite executives in an entrepreneurial or start-up environment. You can multitask, prioritize, demonstrate exceptional organization, and take ownership over your assignments. You thrive in a mission-driven culture, supporting collaboration and thinking outside the box. You can easily adapt to change in a fast-paced environment and demonstrate a practical approach to problem solving. No task is too big or small. WHAT YOU’LL DO: Work closely with the leaders and first assistant to help manage an ever-changing calendar. Arrange detailed domestic and international travel plans. Track expenses and compile expense reports for the leader using Concur. Maintain a highly organized system to help manage important correspondence and sustain an efficient internal workflow. Act as “the glue” between clients, partners, vendors, and internal associates, keeping important initiatives on track and communication streamlined. Conduct appropriate research, prioritization and follow ups on incoming and upcoming tasks, and determine appropriate course of action. Suggest and implement ways to improve processes to help workflow efficiency. Develop plans and help manage events such as team building off-sites, workshops and board meetings. Assist with personal tasks as needed. WHAT YOU’LL NEE

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - EMV and Payment Technology Overview Mastercard delivers robust, high quality, and fully approved technology products that enable issuers, acquirers, and partners to bring secure and innovative payment solutions to market. Within the Chip Engineering organization, the Product Approval Team plays a critical role in ensuring that these products—ranging from cardholder and acceptance devices to Wallet UIs, mobile applications, and back end systems—meet Mastercard standards and are delivered on time. This role provides the opportunity to work globally across a wide spectrum of products, including device-based solutions, wearables, mobile payment applications, cloud based payment systems, transit solutions, and backend services. ________________________________________ Major Responsibilities Operational Management • Lead and manage operations related to Mobile Payment Applications, Wallet UI, Wearables, and Back-End Server Approvals. • Ensure full compliance with Mastercard testing, branding, approval processes, and operational rules. • Oversee the execution of global approval processes and associated requirements for: o Wallet UI and Wearables o Merchant Presented QR (MPQR) o Cloud-Based Payments (MCBP) o Token Service Providers (TSP) o Trusted Service Mana

Manager - HR Analytics (MIS) About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking an experienced and detail-oriented professional to lead our HR MIS function while also managing strategic HR programs and projects. The role combines strong analytical and reporting expertise with program management capabilities, ensuring HR initiatives are data-driven, efficiently executed, and aligned with organizational goals. Key Responsibilities 1. MIS (Management Information System) & Analytics ● Lead design, automation, and governance of HR dashboards, reports, and analytics. ● Ensure timely and accurate reporting of workforce metrics (headcount, attrition, hiring, productivity, compensation, compliance, etc.). ● Partner with HR and business leaders to translate data into actionable insights. ● Provide support in driving end-to-end planning, execution, and monitoring of HR strategic programs (engagement, digitization, capability building, data compliance, etc.). ● Build predictive models for workforce planning, attrition, and productivity. ● Act as the central point of contact for managing all associated leadership presentation. ● Provide data-backed recommendations for policy, process, and people decisions. ● Build capability within HR teams for better use of data and program management. 2. Program Management (HR Transformation Strategic Projects) ● Support Head Transformation in managing program objectives, milestones, success metrics, and governance structures; escalate proactively. ● Collaborate with cross-functional teams, vendors, and HR CoEs to ensure program success. Qualifications & Experience ● Postgraduate degree (MBA/PGDM – HR, Business Anal

About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes. Manager – Internal Audit (6–8 Years Exp) Role Overview: As a Manager, you will be a strategic partner to the business. You won’t just be "checking boxes"; you’ll be designing the audit framework for complex ecosystems like UPI, Wallet, and Lending. You will lead teams and interface directly with Senior Leadership. Key Responsibilities ●Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units. ● Stakeholder Management: Act as the primary point of contact for Department Heads, explaining risk implications and negotiating remediation plans. ● Process Engineering: Evaluate the effectiveness of internal controls ($ICFR$) and suggest automation to move from manual testing to continuous monitoring. ● Team Leadership: Supervise 2–3 Assistant Managers/Associates, ensuring high-quality documentation and timely delivery. ● Special Investigations: Lead / perform ad-hoc investigations or fraud risk assessments as required. ● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager. ● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis. ● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls. ● Reporting: Prepare and present clear, concise audit reports to senior management and stakeh

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Bengaluru office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Bangalore team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you’ll do We’re hiring a hands-on Verification Risk Ops Associate to support large-user special handling, migrations, and ORR activities. This person will review KYC/KYB docs, run data queries and reports, manage queues and routing, troubleshoot with users, and lead large-scale migrations and grace-period deployments. Responsibilities Plan, lead and execute large-user migrations end-to-end: coordinate technical steps, apply migration-based grace periods (AMP), monitor progress, resolve blockers, and ensure smooth onboarding at scale. Run and interpret Hubble/SQL queries and build simple dashboards to track migration status, rejection rates/types, SLAs, and backlogs; use data to set priorities and

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role: We are looking for a strategic and hands-on Growth & CLM Leader to own growth for the Paytm for Business app across activation, engagement, retention and winback, with a strong focus on service/product journeys. The role will build a data-led growth engine through analytics, experimentation, lifecycle marketing and AI/agentic automation, while leading a high-performing Growth & CLM team. Key Responsibilities: -Own app growth across activation, engagement, retention, monetization and winback. Drive growth for key service/product journeys and optimize critical user funnels. -Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation. -Drive experimentation, A/B testing, personalization and funnel optimization. -Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM. -Use customer data, cohorts and analytics to identify growth opportunities and measure impact. -Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters. -Lead and mentor Growth Managers and CLM execution teams. -Establish strong growth metrics, dashboards and operating rhythms. What We’re Looking For: -10+ years of experience in Growth, Product, CLM, Consumer Internet or Fintech. -Experience in Tier-1 product/consumer internet/fintech companies; Tier-1 institute preferred. -Proven track record of driving app growth and lifecycle marketing at scale. -Strong understanding of growth funnels, retention, engagement, experimentation and CLM. -Hands-on experience with AI/GenAI/Agentic capabilities for growth automa

Position Summary: We are seeking an experienced and dynamic Associate/Senior Associate – Vendor Onboarding to join our Procurement Operations team. The ideal candidate will have strong experience in Vendor Management, SAP MM, SaaS-based Procurement Platforms, MS Office, reporting, and stakeholder coordination. The role will be responsible for managing end-to-end vendor onboarding activities, coordinating with suppliers and internal stakeholders, ensuring compliance, and driving process efficiency through data analysis and reporting. Key Responsibilities: Vendor Onboarding & Management  Manage end-to-end vendor onboarding processes, including document collection, verification, due diligence, and system registration.  Coordinate with vendors through calls, emails, and meetings to ensure timely completion of onboarding requirements.  Ensure vendor master data accuracy and compliance with organizational policies.  Support vendor lifecycle management activities, including updates and maintenance of vendor records. SAP & Procurement Operations:  Work extensively on SAP MM and SaaS-based procurement platforms for vendor onboarding and master data management.  Coordinate between procurement, finance, compliance, and business teams to facilitate smooth onboarding.  Resolve onboarding-related issues and provide operational support to stakeholders. Dashboard & Reporting  Develop and maintain management dashboards, MIS reports, and performance trackers using MS Excel and other reporting tools.  Analyze onboarding metrics and generate actionable insights for management.  Monitor onboarding turnaround times and identify opportunities for process improvement. Stakeholder Management  Collaborate with internal business stakeholders to understand onboarding requirements and provide timely support.  Maintain strong relationships with vendors and internal teams.  Ensure effective communication and follow-up with all stakeholders to achieve onboarding targets. Require

A CAREER WITH POINT72’S DATA SOURCING TEAM: We are looking for a Market Data Operations Associate to join our Enterprise Data Sourcing Team to help manage day-to-day market data operations around data governance, entitlement management, and market data support. In this role, you will support our expanding data requirements and strategic business initiatives around firmwide market data. What you’ll do: Manage and monitor market data and service change notifications from exchanges and other key market data suppliers Identify any gaps in market data usage and coverage and provide proper licensing recommendations Administer and manage market data entitlements for market data feeds (e.g. TREP, BPIPE) and terminals (e.g. Bloomberg Terminals, FactSet Workstation, CapIQ) Help manage exchange audits to fulfil their requirements, including working with usage statistics via SERS / DACS / EMRS reports Help ensure the firm’s market data access and usage is compliant with licensing agreements Help manage the full lifecycle of market data exchange contracts and renewals, including tracking of user inventory and key commercial terms Help provide additional ad-hoc administrative support around the firm’s market data operations, including invoice reconciliation, internal reporting, etc. What’s required: Bachelor’s or Master’s degree in finance, economics, computer science, business, or related field (with a strong academic record). 4+ years of experience in market data management within a financial services or trading environment. Strong understanding of exchange data licensing, entitlements, and governance policies. Familiarity with market data platforms, feed technologies, and integration processes. Knowledge of global trading markets and regulatory requirements. Strong problem-solving skills with the ability to anticipate issues and propose solutions. Detail-oriented with the ability to track policy changes and ensure operational compliance. Proj

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . This position can be remote. Ideal candidates MUST be comfortable working on a shift from 5:30PM to 2:30 AM IST. What You’ll Do: Support operations associate in hosting teleconferences across sectors in APAC Contact clients to determine event interest, confirm predetermined advisors Send invitations to clients and oversee client RSVPs and compliance Manage all correspondence with advisors prior to meetings Assist in maximizing attendance at events, ensure events runs successfully and conduct post-event cost analysis and review client charges Assist in managing internal documents Work closely with other team members to ensure the successful execution of meetings via the scheduling of advisors for breakfast/lunch meetings agendas and teleconferences Provide the team with all relevant materials for the events including PowerPoint slides, event signage, and brochures. What You Have: Bachelor’s degree Previous project management experience strongly preferred Exceptional organizational skills with meticulous attention to detail Ability to prioritize and multi-task and to work under tight deadlines Flexibility to work long and unpredictable hours Proficiency in MS-Office,

This role is responsible to manage the continuous availability and reliability of Control & Instrumentation (C&I) systems for the Ash Handling Plant (AHP) and water treatment systems through regular maintenance, system backups, and technical audits. This role involves managing business associates and ensuring adherence to budgets for optimal system performance. Source: Adani Group | Job ID: 57362

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

This role is responsible for executing electrical maintenance activities for Balance of Plant and Coal Handling Plant systems, ensuring continuous operations. This role is pivotal for conducting AOH/COH to enhance system integrity and performance. This role also manages resources including business associates and maintains compliance with safety and legal standards to drive operational efficiency and business sustainability. Source: Adani Group | Job ID: 57440