Associate Officer Mine Operations in India

HK basic chemical knowledge Address: Sodexo India Facility: CGI INFO SYSTEMS - FM CHENNAI Qualification: Not Specified Experience: 2 - 8 years Source: Sodexo India | Job Code: IJP567541

EXCEL Logistics Operation Fleet Management, SAP Invoicing process, Detention Report, E-way Bill Driver follow-up Transport Management. Fresher Or Experience 0-2 years Contact:+918977023409

Research Associate I — Ahmedabad, Gujarat. Apply via Workday.

... Address: Sy No. 325 326 333 to 336 340 to 346 Lalgadimalakpet Village Shameerpet Mandal Medchal-Malkajgiri District Telangana Facility: GRANULES LIFE SCIENCES - FM HYD Qualification: 10th Experience: 1 - 1 years Source: Sodexo India | Job Code: IJP568007

... Address: Sy No. 325 326 333 to 336 340 to 346 Lalgadimalakpet Village Shameerpet Mandal Medchal-Malkajgiri District Telangana Facility: GRANULES LIFE SCIENCES - FM HYD Qualification: 10th Experience: 1 - 1 years Source: Sodexo India | Job Code: IJP568008

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the team: Social CST Team comprises service associates who help customers through their journey on Paytm, help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers on day-to-day basis on multiple social media platforms and make sure the daily task is being closed within the defined TAT with good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the merchants via chat/call. ● Oversee day-to-day management of campaigns and ensure brand consistency. ● Ensure brand consistency in copy through tone, voice, and terminology. ● Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience. ● Developing and implementing a timeline to achieve targets. ● Previous experience in team handling Chat/email Support. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in social media escalations management ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate.

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the Team: The OCL Grievance Redressal Team manages customer grievances, executive escalations, and regulatory complaints through voice, email, and ticketing channels. As a regulated reporting function, the team ensures timely, accurate, and compliant resolutions while upholding the highest standards of quality and customer experience. About the Role: Manage customer grievances, executive escalations, and regulatory complaints across voice and written channels. Drive end-to-end case resolution through customer engagement, RCA preparation, stakeholder coordination, and regulatory reporting while ensuring timely, compliant, and high-quality outcomes. Expectations / Requirements: 1: Handle customer complaints, grievances, and escalations received through email and ticketing platforms. 2: Manage regulatory complaints received through channels such as GRO, Nodal, Ombudsman, and other regulatory authorities. 3: Ensure timely closure of cases within the defined SLA/TAT while maintaining regulatory compliance. 4: Coordinate with internal business teams, lenders, and stakeholders to obtain RCAs and resolutions. 5: Prepare accurate case summaries, regulatory responses, and reports for submission to regulatory authorities. 6: Maintain complete documentation and ensure adherence to internal policies and compliance requirements. 7: Ensure brand consistency in written communication, including tone, accuracy, and financial/legal terminology. 8: Meet daily productivity and quality targets while maintaining high customer satisfaction. Superpowers / Skills

... Facility: BHARTI AXA LIFE INSURANCE - FM MUMBAI Qualification: Not Specified Job Code: IJP542892 | Source: Sodexo India

... Facility: ADANI ENTERPRISES - GJ Qualification: Graduate Job Code: IJP543876 | Source: Sodexo India

... Facility: BACI JLL HYDERABAD 2A/2B Qualification: 10th Job Code: IJP552323 | Source: Sodexo India

... Facility: RIL BLOCK-1 HOSTEL - JAMNAGAR - FS Qualification: Diploma Job Code: IJP553121 | Source: Sodexo India

... Facility: GRANULES LIFE SCIENCES - FM HYD Qualification: Not Specified Job Code: IJP554028 | Source: Sodexo India

... Facility: GRANULES LIFE SCIENCES - FM HYD Qualification: Not Specified Job Code: IJP554035 | Source: Sodexo India

... Facility: GOOGLE INDIA_FS BLR_KYOTO WEST_CORE Qualification: Not Specified Job Code: IJP553960 | Source: Sodexo India

... Facility: VODAFONE INDIA LTD - MUMBAI Qualification: Not Specified Job Code: IJP558120 | Source: Sodexo India