Business Controller in India

Title: Technical Lead- QA About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectations/ Requirements · Should have experience in Web & Mobile Testing (Android / iOS) and Device testing methodologies. · Analyzing business requirements to determine the test strategy covered by manual testing. · Must have strong knowledge of the programming language (Java). · Must have worked on automation scripts and able to establish an automation framework · Must have experience in Maven, Jenkins, TestNG · Experience of Selenium WebDriver is preferred · Basic concept of database testing. · Familiarity with both Linux and Windows environments. · Knowledge of the BDD framework or cucumber framework. · Knowledge of API Testing tools. · Should have knowledge of JIRA. · Experience with working in Agile methodology. Superpowers/ Skills that will help you succeed in this role · High level of drive, initiative and self-motivation · Ability to take internal and external stakeholders along · Understanding of Technology and User Experience · Love for simplifying · Growth Mindset · Willingness to experiment and improve continuously Why join us · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you .With envi

Role Summary We are seeking an experienced SOC / Security Operations Lead to oversee and strengthen the organization's Security Operations Center (SOC), threat detection, incident response, vulnerability management, data protection, and security monitoring capabilities. The ideal candidate will possess extensive experience in managing enterprise security operations, SIEM/SOAR platforms, threat hunting, incident response, DLP, endpoint security, and vulnerability management programs. The role requires leadership of a multi-functional security operations team responsible for protecting critical business systems, customer data, and digital assets while ensuring compliance with RBI regulations and industry security standards. Key Responsibilities Security Operations Center (SOC) Management -Lead and manage 24x7 Security Operations Center (SOC) functions. -Establish and enhance SOC processes, playbooks, escalation procedures, and operational metrics. -Ensure timely detection, triage, investigation, containment, and remediation of security incidents. -Develop SOC maturity roadmaps aligned with industry best practices and regulatory expectations. -Monitor security KPIs, SLAs, MTTR, MTTD, and incident response effectiveness. SIEM, XSIAM & Threat Detection -Lead implementation, administration, and optimization of: -Palo Alto Cortex XSIAM -SIEM Platforms -SOAR Platforms -UEBA Solutions -Threat Intelligence Platforms -Develop and tune correlation rules, detection logic, and analytics use cases. -Enhance detection coverage across cloud, endpoints, applications, networks, and third-party environments. -Drive threat hunting and proactive security monitoring initiatives. Incident Response & Threat Management -Lead enterprise cyber incident response activities. -Develop and maintain incident response plans, runbooks, and communication procedures. -Coordinate investigations involving malware, ransomware, phishing, insider threats, account compromise, fraud, and adv

Role Overview The Sr. Executive / Assistant Manager – IT Procurement will be responsible for managing end-to-end procurement activities for IT Hardware, Software Applications, IT Infrastructure, and related technology products/services. The role will involve sourcing, vendor identification, RFQ/RFP management, commercial evaluation, negotiations, purchase order processing, contract coordination, and vendor performance management. The position will work closely with IT, Information Security, Finance, Legal, Business, and other internal stakeholders to ensure timely procurement of technology solutions at competitive commercial terms while maintaining compliance with procurement policies, approval workflows, contractual requirements, and audit standards. Key Responsibilities 1. IT Hardware Procurement  Manage end-to-end procurement of IT hardware and peripherals such as laptops, desktops, servers, storage, networking equipment, printers, monitors, accessories, and other IT devices.  Understand technical requirements and specifications received from IT/Business teams and translate them into appropriate procurement requirements.  Identify, evaluate, onboard and manage suitable OEMs, distributors, system integrators and authorized channel partners.  Float RFQs/RFPs, obtain competitive quotations, prepare comparative statements and conduct commercial evaluations.  Negotiate pricing, payment terms, warranty, AMC, delivery timelines, replacement terms and other commercial conditions.  Benchmark market prices and identify cost optimization opportunities.  Coordinate with IT and vendors for product availability, delivery, installation, commissioning and warranty support.  Track hardware procurement spend and maintain relevant procurement records. 2. Software & Application Procurement  Manage procurement and renewal of SaaS, software licenses, enterprise applications, cloud-based applications, productivity tools, security software, and other IT solutions.  Coordi

Job Description: Talent Acquisition (Enabling Hiring) Location: Noida About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team The talent acquisition team is responsible for identifying, sourcing, and securing top talent for various businesses within Paytm. About the Role We are seeking an accomplished Talent Acquisition for Enabling/Corporate hiring function. This critical role will be responsible for defining and executing a robust talent acquisition strategy for Enabling positions across Paytm. You will act as a strategic partner to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier talent that aligns with our ambitious growth objectives. Expectations/Requirements Draw on extensive knowledge of Talent Acquisition and the functional areas of the business, forging dynamic, trusted relationships with business leaders, and HR business partners. Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and strategically solve complex executive hiring challenges. Optimize operational process flows for executive search, identifying ways to deliver a consistent, scalable, and highly customer-obsessed recruitment experience to all senior stakeholders. Drive an exceptional candidate and referee experience for executive hires, delivering on key internal SLAs and maintaining confidentiality and discretion .Create and present comprehensive KPI reports and manage strategic dashboards for executive hiring metrics. Superpowers/Skills 3-5 Years of experience in Talent Acquisition with a significant focus on enabling & Corporate roles (Finance, HR, Marketing, PR, Legal, Marketing, Enterprise

Job Title: Senior QA Engineer - Performance Testing Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses with payments and commerce solutions. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy through the power of technology. About the Role: We are seeking a skilled Performance Test Engineer to design, execute, and analyze performance tests to ensure application scalability, stability, and responsiveness under varying load conditions. The ideal candidate will have hands-on experience with industry-standard performance testing tools and a strong understanding of system architecture, monitoring, and troubleshooting. Expectations/ Requirements Develop comprehensive performance test strategies and plans aligned with system requirements, project timelines, and business goals. Understand application architecture and identify critical business transactions for performance validation. Design realistic workload models to simulate real-world usage scenarios. Create, maintain, and execute performance test scripts using tools such as JMeter, LoadRunner, Gatling, or similar. Conduct baseline, load, stress, and scalability testing to evaluate system behavior under different conditions. Monitor system performance using tools like Influx DB, Grafana, JVM monitoring tools, and MAT (Memory Analyzer Tool). Analyze test results to identify performance bottlenecks and system limitations. Collaborate with development and infrastructure teams to troubleshoot and resolve performance issues. Assess system scalability and recommend optimizations to improve performance and reliability. Generate detailed performance test reports, including metrics, findings, and actionable recommendations. Work with stakeholders to gather and validate Non-Functional Requirements (NFRs), SLAs, and KPIs. Perform API an

Marketing Director- Paytm (Inference and Agentic AI) Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview: Paytm is looking to hire a Marketing Director to own B2B marketing, demand generation, product marketing, and sales enablement for Paytm’s Inference and Agentic AI products. This is a managerial role that will lead a team of marketing managers and drive marketing across enterprise clients and mid market merchants. The role will be responsible for building market presence, qualified pipeline, product launches, agentic marketing initiatives, and sales enablement programs across Paytm AI products including Pi Commerce and future AI agents. The candidate will own positioning, messaging, GTM communication, lead generation, demand generation, account engagement, and customer marketing across digital, offline, and agentic channels. The role requires strong B2B SaaS marketing experience, product marketing judgment, demand generation depth, team leadership, and ability to convert AI product capabilities into clear business value. Key Responsibilities Own end-to-end marketing strategy for Paytm AI products across Enterprise and Mid-Market segments. Drive demand generation through digital campaigns, webinars, events, ABM, content, and partne

About Us Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion. Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors. Role Overview We are looking for a strategic, business-oriented, and AI-forward Analytics Leader to drive data-led and AI-powered decision-making for Paytm Money across equities, mutual funds, and derivatives. This role will define and lead the analytics vision across user growth, trading behavior, portfolio analytics, customer lifecycle, monetization, and product experience, while partnering closely with Product, Growth, Business, Risk, and Engineering teams to scale Paytm Money’s wealth platform. The ideal candidate will bring deep expertise in financial markets, broking platforms, and investment products, along with strong experience in building scalable analytics functions. In addition, this leader should have worked intensively on AI-led modeling, predictive decision systems, AI adoption across analytics workflows, and data models designed for advanced analytics and machine learning use cases. This is not just a reporting or dashboarding role. It is a leadership role focused on building a proactive, predictive, and AI-enabled analytics engine that helps the business make faster, sharper, and more scalable decisions. Key Responsibilities 1. Analytics Strategy, AI Vision & Business Impact · Define and own the analytics and decision intelligence roadmap aligned with Paytm Money’s growth, engagement, and revenue goals. · Translate business problems across acquisition, activation, trading behavior, retention,

Role Overview: The Procurement Manager / Senior Manager will be responsible for strategic sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement. Key Responsibilities: 1. Procurement & Category Management  Lead procurement for Admin, HR, offsite events, travel, Insurance etc.  Drive sourcing strategies, vendor selection, and commercial negotiations.  Ensure timely PR-to-PO cycle management and adherence to procurement policies. 2. E-Auction & Strategic Sourcing  Plan and execute e-auctions/RFQs to drive competitive pricing and transparency.  Identify suitable categories for e-auctions and maximize cost savings.  Analyze bid data and finalize vendors based on techno-commercial evaluation. 3. Vendor Management & Development  Identify, evaluate, and onboard new vendors.  Maintain strong vendor relationships and monitor performance (SLAs/KPIs).  Drive competitive bidding and cost benchmarking across categories. 4. Commercial & Contract Management  Lead commercial negotiations to achieve cost savings and value optimization.  Draft, review, and finalize contracts/agreements in coordination with legal teams.  Ensure compliance with organizational policies and audit requirements. 5. Stakeholder Management  Collaborate with internal teams (Admin, HR, Business, Finance) to understand requirements.  Provide procurement advisory and ensure alignment with business objectives. 6. Process, ERP & Governance  Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO issuance etc).  Monitor PR/PO aging and drive timely closures.  Drive process improvements and automation initiatives. Key Requirements:  8–12+ years of relevant e

About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App. About The Team Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems. About the Role We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience. Key Responsibilities Customer

About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes. Role Overview: The Assistant Manager (AM) is the engine room of the audit team. You will be on the ground, diving deep into data, testing controls, and identifying the "why" behind process gaps. This role is perfect for someone who loves detail and wants to understand the nuts and bolts of a digital economy. Key Responsibilities ● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager. ● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis. ● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls. ● Reporting: Prepare and present clear, concise audit reports to senior management and stakeholders, providing actionable recommendations to enhance controls and mitigate risks. ● Follow-ups: Track the implementation of previous audit recommendations to ensure business units are actually improving. ● Compliance: Ensure all audit activities align with the Internal Audit Manual and professional standards. Qualifications & Skills ● Experience: 2–6 years of post-qualification experience in Internal Audit. Experience in fintech, payments, banking, or NBFC preferred ● Education: Chartered Accountant (CA) / MBA. Certifications like CIA, CISA will be an added advantage. ● Technical Edge: Proficiency in MS Excel (Advanced), Powerpoint and fa

About Us: Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy with the help of technology. About the team: The legal team facilitates legal risk and compliances centrally and ensures business activities are conducted in conformity with all applicable laws, regulations, internal policies, and procedures. Serve as liaison for local regulators, and legal bodies as well as maintaining relationships with them. Ensure local regulatory permissions for Paytm remain current and appropriate for business needs. About the role: The major responsibilities would include being a part of the legal Contracts team to ensure effective management of legal and contractual matters for One97, Paytm Money and Paytm Payment Services Limited. in addition to identification and mitigation of legal risks for the organization. The person will be a part of the legal team and assist senior legal colleagues in special and upcoming projects under the e-commerce and fintech division of Paytm. Responsibilities: 1. Drafting, reviewing, red-lining, negotiating, and finalizing documents like Banking Alliances, Corporate PSA’s, promotional agreements, Escrow agreements, Marketing agreements, Acquiring agreements, promotions, Banking referrals, Distribution contracts, EDC Contracts., Letters, Proposals, RFPs, etc. from a legal perspective, ensuring minimal/no risk to the organization. 2. Resolve any contractual issues developed while working with clients, partners, service providers, and vendors. 3. Collaborate with other cross functional teams (compliance, product, finance, business teams) for implementation of special projects across all business verticals in a time bound manner. 4. Ability to understand and analyze business requirements/

About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes. Manager – Internal Audit (6–8 Years Exp) Role Overview: As a Manager, you will be a strategic partner to the business. You won’t just be "checking boxes"; you’ll be designing the audit framework for complex ecosystems like UPI, Wallet, and Lending. You will lead teams and interface directly with Senior Leadership. Key Responsibilities ●Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units. ● Stakeholder Management: Act as the primary point of contact for Department Heads, explaining risk implications and negotiating remediation plans. ● Process Engineering: Evaluate the effectiveness of internal controls ($ICFR$) and suggest automation to move from manual testing to continuous monitoring. ● Team Leadership: Supervise 2–3 Assistant Managers/Associates, ensuring high-quality documentation and timely delivery. ● Special Investigations: Lead / perform ad-hoc investigations or fraud risk assessments as required. ● Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager. ● Fieldwork: Perform walkthroughs, test of effectiveness ($ToE$), and document audit findings with clear "Cause and Effect" analysis. ● Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls. ● Reporting: Prepare and present clear, concise audit reports to senior management and stakeh

Title- Product Management - Lending About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: - Working closely with business, growth, design & cross-functional teams to understand product use cases, customer journeys, business applicability and impact of each use case. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables - Own end-to-end product lifecycle for lending journeys – onboarding, credit decisioning, disbursement, repayment, and closure. - Define and optimize funnels to drive adoption, reduce drop-offs, and improve approval/disbursement rates. - Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact. - Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). - Use SQL or comparable query languages/excel etc to access, analyze, and validate data independently - Track key product and data metrics (OKRs and KPIs), adjusting strategies as needed for product optimization - Stay updated with RBI regulations, compliance norms, best industry practices and credit bureau practices. Superpowers that will help you succeed in this role: - Bachelor’s degree in engineering, computer science and/or related field with MBA from Top Tier colleges - Professional experience of 3-5 years in product management - Having deep underst

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for an experienced program manager in our Gold team. The ideal candidate would have a good blend of business and technical acumen and would be able to deliver in a high paced environment. Responsibilities: ● Plan and Drive complex programs simultaneously from initiation through launch ● Collaborate with multiple cross functional teams to drive program launch, ensuring ownership of the revenue including call center, insurance partners, marketing, tech and product teams, ● Proactively identify and resolve product issues by effectively working with Product Managers, Business Owners and Engineering Teams ● Individual contributor role in a matrix structure ● Report and communicate progress and status of projects to relevant stakeholders ● Build program review cadence and bring discipline to track success objectively ● Assist in production launches, coordinate UAT, implementation of process change and trainings as needed ● Help in monthly and quarterly roadmap planning by reaching out to dependant business and prioritizing their asks ● Identify the right KPIs for multiple teams, build dashboards to rack these KPIs and highlight in the right meetings Basic Qualifications : ● 3 - 5 years of experience in managing projects across cross functional teams ● Experience working directly with business stakeholders. ● Experience in strategy consulting, ceo office, chief of staff, EIR roles ● Bachelor's degree in Engineering, business or related technical field ● Strong oral and written communication skills are crucial ● Prior work experience in insurance or fintech pre

Job Summary: We are seeking an experienced and highly analytical professional to join our Internal Audit team. This role is critical in providing independent assurance, enhancing the control environment, and leveraging data analytics to identify anomalies, control gaps, and potential fraud risks. The ideal candidate will have a strong background in internal audit, forensic investigations, and data analytics with extensive exposure to fintech or large service-based organizations. Key Responsibilities:  Lead and execute risk-based internal audits, including operational, financial, and compliance reviews.  Design and implement data analytics frameworks and continuous auditing techniques to enhance audit efficiency and coverage.  Conduct forensic reviews and investigations into suspected fraud, misconduct, or control failures.  Collaborate with cross-functional teams to understand key business processes and identify risks and controls.  Develop automated dashboards and data-driven tools to monitor key risk indicators and red flags.  Report audit findings to senior management and stakeholders with actionable recommendations.  Oversee documentation of working papers, audit procedures, and evidence in line with professional standards.  Mentor junior audit staff and build analytics capability within the team.  Liaise with external auditors, regulators (as needed) on investigations or audits.  Monitor regulatory and industry developments to ensure audit approaches are up to date. Required Qualifications ; Skills:  Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Fraud Examiner (CFE) preferred.  2–7 years of relevant experience in internal audit, forensic investigations, or risk advisory in a fintech, BFSI, or large service industry setup.  Strong command of data analytics tools (e.g., SQL, ACL, IDEA, Power BI, Python, R).  Proficient in audit management systems and GRC platforms.  Exceptional analytical, investigative, and report-w