Business Operations Lead in India

Job Title: Client Onboarding & Product Specialist Company: Paytm Location: Noida Department: Business / Customer Success / Product Role Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. Key Responsibilities Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. ● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. ● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. ● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. ● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. ● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. ● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. ● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. ● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. ● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. ● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions. Key Skills ●

The Project Monitoring and Assurance Group (PMAG) Lead for the water business is responsible for aligning projects with strategic objectives, ensuring effective project planning and execution, managing contracts, optimizing costs, mitigating risks, and providing timely reporting to drive successful project outcomes. Source: Adani Group | Job ID: 58691

Replacement Associate Houskeeping. Address: Commercial Tower 1 Inspire Business Park Opp Adani Corporate house Shantigram S.G.Highway Ahmedabad Facility: ADANI CT1 (ADANI GREEN ENERGY) - FM Qualification: Not Specified Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP576010

Position for HOD Technical Services. Address: Commercial Tower 1 Inspire Business Park Opp Adani Corporate house Shantigram S.G.Highway Ahmedabad Facility: ADANI CT1 (ADANI GREEN ENERGY) - FM Qualification: Graduate Experience: 12 - 14 years Source: Sodexo India | Job Code: IJP575901

Objectives of this role Developing and executing strategic plans for the assigned product category to drive sales and profitability. Analysing market trends, consumer behaviour and competitor activities in order to identify growth opportunities and market gaps. Collaborating with various teams, like marketing, sales and product development, to identify and implement new products, services and marketing initiatives. Managing product assortment, pricing, promotions and inventory to optimise category performance. Evaluating customer feedback and implementing changes to enhance the overall customer experience and drive customer loyalty. Developing solid relationships with key vendors and suppliers to improve category offerings and negotiate favourable terms. Your tasks Conduct thorough market research and analysis to identify emerging trends, competitive landscape and customer preferences and provide actionable plans. Develop and execute comprehensive category management strategies to achieve business objectives and drive growth. Maintain robust category management tools and processes, ensuring seamless strategy execution across the organisation. Monitor and evaluate category performance, leveraging key performance indicators (KPIs) to identify areas for improvement and implement corrective measures. Lead supplier negotiations, ensuring favourable terms and conditions to drive cost savings and strengthen supplier relationships. Collaborate with marketing teams to develop effective product messaging, positioning and communication strategies. Execute pricing strategies and promotional plans to optimise profitability while considering market dynamics and customer value perception. Stay up-to-date with industry trends, competitor activities and technological advancements to provide recommendations to senior management. Required skills and qualifications SA bachelor’s degree in business, marketing or a related field. 3+ years of experience as a category manager in the

Senior Data Consultant Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner... What will you be doing? ● Manage projects as well as lead our business growth, the data consulting teams welcome all business and technical background joiners, who would thrive as an expert in a specific field, or truly versatile players. ● In this fast-paced, fast-growing industry, the most important qualities in our eyes are intellectual curiosity, autonomy and dynamism. ● You weild both “business” and “data” knowledge, with experience ideally in a digital marketing consulting firm; You already have a first understanding of digital technologies, and care to develop more in the exciting world of data and digital business What are we looking for? ● You must have previous Management Consultancy, ideally within Strategy Consulting or Data Consulting. ● Graduated from Business school or Engineering, in our eyes' the most important qualities are intellectual curiosity, autonomy, and dynamism. ● We are looking for profiles with the double hat “business” and “data”, with at least 1-2 years of experience, and in the use of BI tools or data analysis. ● You will already understand digital technologies (Tracking, Machine Learning, RTB, Big Data, Platform as a Service,...). Artefact is the place to be: come and build the future of data and marketing! Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone. Action: We make things rather than telling people how to make them.

To lead the finance controllership function for the real estate business by ensuring financial governance, budgeting, reporting, statutory compliance, project financial monitoring, cash flow management, and business partnering to support strategic decision-making and organizational growth. Source: Adani Group | Job ID: 55581

... Address: HDC2 - North Block Wave Rock Building TSI Business Parks (Hyderabad) Pvt. Ltd APIIC s IT/ITES Special Economic ZoneUnit in M/s TSIIC Limited Nanakramguda Village Serilingampally Mandal Ranga Reddy District Facility: Accenture Solutions - FS Hyd Qualification: Graduate Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP573113

... Address: HDC2 - North Block Wave Rock Building TSI Business Parks (Hyderabad) Pvt. Ltd APIIC s IT/ITES Special Economic ZoneUnit in M/s TSIIC Limited Nanakramguda Village Serilingampally Mandal Ranga Reddy District Facility: Accenture Solutions - FS Hyd Qualification: 12th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP573111

... Address: Adani Electricity Mumbai (Adani Reality) Hallmark HO 602 Hallmark Business Plaza Opp Guru Nanak Hospital Bandra East-Mumbai Facility: ADANI ELECTRICITY MUMBAI ADANI REALTY FM Qualification: 12th Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP572355

... Address: HDC2 - North Block Wave Rock Building TSI Business Parks (Hyderabad) Pvt. Ltd APIIC s IT/ITES Special Economic ZoneUnit in M/s TSIIC Limited Nanakramguda Village Serilingampally Mandal Ranga Reddy District Facility: Accenture Solutions - FS Hyd Qualification: 12th Experience: 3 - 4 years Source: Sodexo India | Job Code: IJP569440

... Address: HDC2 - North Block Wave Rock Building TSI Business Parks (Hyderabad) Pvt. Ltd APIIC s IT/ITES Special Economic ZoneUnit in M/s TSIIC Limited Nanakramguda Village Serilingampally Mandal Ranga Reddy District Facility: Accenture Solutions - FS Hyd Experience: 2 - 4 years Source: Sodexo India | Job Code: IJP569437

... Address: HDC2 - North Block Wave Rock Building TSI Business Parks (Hyderabad) Pvt. Ltd APIIC s IT/ITES Special Economic ZoneUnit in M/s TSIIC Limited Nanakramguda Village Serilingampally Mandal Ranga Reddy District Facility: Accenture Solutions - FS Hyd Qualification: 12th Experience: 3 - 4 years Source: Sodexo India | Job Code: IJP569439

... Address: HDC2 - North Block Wave Rock Building TSI Business Parks (Hyderabad) Pvt. Ltd APIIC s IT/ITES Special Economic ZoneUnit in M/s TSIIC Limited Nanakramguda Village Serilingampally Mandal Ranga Reddy District Facility: Accenture Solutions - FS Hyd Experience: 2 - 4 years Source: Sodexo India | Job Code: IJP569436

... Address: HDC2 - North Block Wave Rock Building TSI Business Parks (Hyderabad) Pvt. Ltd APIIC s IT/ITES Special Economic ZoneUnit in M/s TSIIC Limited Nanakramguda Village Serilingampally Mandal Ranga Reddy District Facility: Accenture Solutions - FS Hyd Qualification: 12th Experience: 2 - 4 years Source: Sodexo India | Job Code: IJP569433