Call Center Section Manager in Bengaluru

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking a highly technical Lead Release Engineer with a strong engineering foundation to lead the end-to-end release lifecycle of our storage products. You will serve as the bridge between Development, QA, and Product Management — ensuring that complex storage stacks are delivered with high quality and predictable cadences. Unlike traditional project-based release management, this role demands deep hands-on expertise across CI/CD orchestration, codeline management, system-level triaging, fleet operations, and the engineering rigor required for data-critical products. You will own the health of our release pipelines, lead triage war rooms, drive automation initiatives, and participate in on-call rotations to keep CI and test-orchestration infrastructure running reliably. You will also build developer-facing tooling, manage HW test fleet operations, and maintain high-quality integration workflows across our code lines. WHAT YOU'LL DO Release Orchestration: Own the end-to-end release process for storage software and firmware, from development to GA (General Availability). CI/CD Leadership: Design and build optimized pipelines and tools to scale code management and merge operations. Work closely with systems such as Jenkins, test frameworks, Premerge, Orchestrator, and related developer productivity tooling to keep the codeline healthy and actionable. Technical Triaging: Act as the primary technical poin

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Platform Support Specialist, you will play a critical role in supporting the ServiceNow platform. Your primary responsibility will be managing and resolving L2 incidents and the technical development and delivery of run-the-business (RTB) enhancements and keep-the-lights-on (KTLO) items. This role requires a hands-on, customer-focused individual with strong problem-solving skills who can manage platform support, troubleshooting, and system administration in a fast-paced, collaborative environment. You will also have opportunities to expand your skillset in many different directions within the ServiceNow ecosystem. WHAT YOU'LL DO Incident Monitoring & User Support: Provide second tier support for ServiceNow Actively monitor incident queue for escalations from the L1 teamTroubleshoot and resolve L2 issues related to ServiceNow (CMDB, CSM, WSD, ITSM, HRSD, LSD, among others) and L2 issues regarding ServiceNow integrations (SAP, Workday, NICE InContact, among others) Escalate complex or unresolved issues and requests for enhancement to the appropriate L3 teams, ensuring prompt follow-up and, when possible, a resolution.Maintain strong communication with users, providing clear guidance, solutions, and updates on issue resolution or feature requests.Participate in L2 on-call rotation to respond to critical incidents raised from the primary L1 on-call team in off-hours Run the Busine

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Services Engineer Representative at Everpure, you will work on problems of diverse scope where analysis will include hardware, software, and environmental factors within our Product lines. Our Support Engineers utilize their deep technical expertise to troubleshoot customer issues and resolve them. Ability to perform implementation work such as Software and Hardware upgrades and RMA dispatch. Our culture is built on Persistence, Creativity, Teamwork, Ownership, and Customer First. You will be expected to live these values every day while collaborating closely with peers across Support, Engineering, and the field. WHAT YOU'LL DO Own, troubleshoot, and resolve customer technical issues across all severity levels using collaboration and troubleshooting best practices. Proactively understand customer requirements and expectations to deliver effective solutions. Communicate with customers in a clear, concise, and professional manner across all interactions. Create and maintain knowledge base (KB) articles and FAQs for both internal and customer facing use. Manage multiple support cases and priorities simultaneously in a fast paced environment. Act as a customer advocate by driving issues internally and representing the company externally. Collaborate within a team environment, contributing to shared goals while continuously learning and growing. Participate in weekend, public holiday, and on call s

Senior Software Engineer (Backend) About Team Cloud Platform Engineering group designs, builds and manages platforms that allow Myntra’s tech product to be secured, reliable, deployed and run at scale. These horizontal platforms leverage cloud hosting platforms and ensure all Myntra’s hostings are agnostic to Cloud vendor. We also build a number of production automation like provisioning of infrastructure at scale and manage complex access management on servers. We have developed numerous in-house tools and platform for load/stress testing, zero trust, security and compliance, CI/CD, Observability at scale. And, we aggressively adopt from open sources and try to contribute back to the community. Tools and Platform Engineering This team builds and maintains centralized and high-scale platforms for Observability (centralized log collection, metric systems, monitoring systems), Security & Compliance (access management, secret management, database access, change management systems, Authentication and Authorization of services etc). The platforms developed by these teams are centralized tools used by all engineering teams for database access, and changes, infrastructure provisioning, on-call scheduling, onboarding new monitoring etc. The vault system and APIs, developed, deployed and managed by this team, is being used by all Myntra’s production services. This team consists of full-stack developers who are skilled in Python, Golang, ReactJs. Roles and Responsibilities Design, build and maintain central platform products to improve the security posture of Myntra Write maintainable, scalable, and efficient code. Design and architect technical solutions for the developer community at Myntra Work in a cross-functional team, collaborating with peers during the entire SDLC. Follow coding standards, code reviews, etc. Follow scrum sprint cycles and commitment to deadlines. Identify security gaps in or for software platforms and incorporate them into requirements

Key Responsibilities : Primary responsibilities :- Installation and configuration of MySQL instances on single or multiple ports. Hands-on experience of working with MysQL 5.7 and MySQL 8. Clear understanding of MysQL Replication process flows , threads , setting up multi node clusters and basic troubleshooting. Understanding of at least one of the backup and recovery methods for MySQL . Strong fundamentals of SQL and able to understand and tune complex SQL queries when needed. Strong fundamentals on the linux system side and monitoring tools like top , iostats , sar etc. At Least couple of years of production hands on experience on medium to big sized MySQL databases. Setting up and maintaining users and privileges management system and troubleshooting relevant access issues. Some exposure to external tools like Percona , ProxySQL , HAP etc. Understand the transaction flows and ACID compliance. Basic understanding of networking concepts . Performing on-call support and should be able to provide the first level support . Excellent verbal and written communication skills. Strong shell scripting skills . Good to have Python . Secondary responsibilities. :- Able to configure and setup NOSQL databases like Mongodb and Cassandra. Ability to learn new technologies along with a team and a positive outlook to understand problems from the business point of view. Qualifications: Proficiency in database management systems such as , MySQL or NoSQL databases. SQL programming and database design skills. Knowledge of database performance tuning and optimization techniques. Familiarity with database security best practices. Scripting and automation skills (Good to have- Python). Good problem-solving and analytical skills. Excellent communication and teamwork skills.

Key Responsibilities : Primary responsibilities :- Installation and configuration of MySQL instances on single or multiple ports. Hands-on experience of working with MysQL 5.7 and MySQL 8. Clear understanding of MysQL Replication process flows , threads , setting up multi node clusters and basic troubleshooting. Understanding of at least one of the backup and recovery methods for MySQL . Strong fundamentals of SQL and able to understand and tune complex SQL queries when needed. Strong fundamentals on the linux system side and monitoring tools like top , iostats , sar etc. At Least couple of years of production hands on experience on medium to big sized MySQL databases. Setting up and maintaining users and privileges management system and troubleshooting relevant access issues. Some exposure to external tools like Percona , ProxySQL , HAP etc. Understand the transaction flows and ACID compliance. Basic understanding of networking concepts . Performing on-call support and should be able to provide the first level support . Excellent verbal and written communication skills. Strong shell scripting skills . Good to have Python . Secondary responsibilities. :- Able to configure and setup NOSQL databases like Mongodb and Cassandra. Ability to learn new technologies along with a team and a positive outlook to understand problems from the business point of view. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proficiency in database management systems such as , MySQL or NoSQL databases. SQL programming and database design skills. Knowledge of database performance tuning and optimization techniques. Familiarity with database security best practices. Scripting and automation skills (Good to have- Python). Good problem-solving and analytical skills. Excellent communication and teamwork ski

Title: Staff Site Reliability Engineer, Product Area Focus Location: Noida / Bangalore (Hybrid) Summary of role Own availability, the most important product feature, by continually striving for sustained operational excellence of Sumo’s planet-scale observability and security products. Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer’s time, harden security posture, and increase feature velocity of our developers Work closely with multiple teams to optimize the operations of their microservices - and improve the lives of the engineers within your product area engineering team. Responsibilities Support the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity - and help for realizing those opportunities. Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap. Participate in defining, evolving, and managing SLOs for several teams within your product area. Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components. Complete projects to optimize and tune on-call experience for your engineering teams. Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement. Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo’s developers to deliver features more rapidly. Work closely with the developer infrastructure teams to expedite

Linux Engineer A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Support, maintain, and troubleshoot Linux systems in production and development environments Assist with system provisioning, configuration, and lifecycle management Monitor system performance, availability, and capacity; respond to incidents and outages Work closely with developers and quants to support research and trading workloads Automate operational tasks using scripting and configuration management tools Assist with patching, upgrades, and vulnerability remediation Maintain documentation and operational runbooks Participate in on-call rotation (as appropriate for level) What’s REQUIRED Bachelor’s degree in computer science, information technology, engineering, or a related field. 5+ years of professional experience administering Ubuntu Linux systems and ZFS Strong understanding of Linux fundamentals including processes, memory, CPU, filesystems, and networking as well as systemd, cron, logging, and package management (apt) Experie

Job Title: Project Manager – Data & Analytics Location: Bangalore Role Overview We are looking for an experienced Project Manager to drive Agile delivery for large-scale data and analytics programs. The role requires strong expertise in Scrum, SAFe, and end-to-end delivery management, with a focus on project execution, stakeholder management, and delivering business outcomes. Key Responsibilities Drive end-to-end project/program delivery across data engineering, BI, and analytics initiatives. Act as Scrum Master and facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. Manage scope, timelines, risks, dependencies, and delivery quality. Lead stakeholder discussions and provide regular updates to senior leadership. Drive continuous improvement and proactively resolve project challenges. Prepare impactful PPTs, dashboards, and executive-level summaries. Work independently and ensure projects are delivered within timelines and quality standards. Required Skills & Experience 8–10+ years of progressive experience in Project/Program Management, with the majority of the career in these roles. Prior experience as a Scrum Master. Strong expertise in Agile/Scrum methodologies; SAFe experience is preferred. Excellent communication and stakeholder management skills, including with senior audiences. Strong ownership of project execution, timelines, and quality standards. Proactive problem-solving approach with the ability to take initiative and work independently. Strong presentation skills with the ability to create impactful PPTs and summarize content for senior-level discussions. Working knowledge of Databricks, Snowflake, AWS S3, and AWS Athena. Experience working in data engineering, analytics, or technology environments is preferred. Note: By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your app

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an experienced Site Reliability Engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. What You'll Be Doing Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in an on-call rotation supporting highly available customer-facing systems. Lead incident response efforts and drive post-incident reviews focused on systemic improvements. Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Partner with engineering teams to improve service availability, scalability, performance, and resilience. Continuously improve observability through metrics, logging, tracing, dashboards, and alerting. Eng

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform. You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices. Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health, incident response, and SLA/SLO definition across all the services. You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck. You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure career growth paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams. You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams. You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working. You are passionate about continuous improvement and have built learning organizations that keep up w

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput, and 99.999 availability. We're looking for a technical leader to help us to continue to scale the service with great people and reliable, cost-effective and efficient infrastructure, processes and tooling. As the Director of Site Reliability Engineering you will oversee the SRE organization focused on Okta platform, Databases, Edge networking, K8s platform, CI/CD, Observability, FinOps, and automation platform & tooling. Job Duties and Responsibilities: Build and lead a high-caliber India-based SRE organization supporting Okta’s production fleet. Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, and secure services. Define and execute the India SRE strategy in alignment with global reliability goals. Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions. Participate in incident management, on-call rotations, and blameless RCAs. Implement automation and observability to reduce manual toil and improve operational efficiency. Drive adoption of modern infrastructure practices: infrastructure as code (Terraform), container orchestration (Kubernetes), and AI within Infrastructure org. H