Chase in Pune

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager 1. Overview This role provides Tier 1 and Tier 2 support for Jira Cloud users across Mastercard programs, ensuring seamless onboarding, issue resolution, and vendor coordination. You will work closely with engineering, product, and vendor teams to maintain operational excellence and drive adoption of Jira Cloud and integrated tools like Aha! and X-ray. 2. Role • Serve as the primary contact for Jira Cloud support , handling Remedy tickets, onboarding queries, and user escalations. • Facilitate onboarding of programs to Jira Cloud, including license validation, test case migration, and user provisioning. • Conduct demos and office hours to guide users through Jira workflows and integrations. • Partner with engineering teams to troubleshoot configuration issues, permission models, and data sync errors between Jira and Rally/Aha • Support CRQ planning and execution for Jira schema updates, field validations, and migration logic enhancements. • Coordinate with vendors to resolve plugin issues, validate architecture diagrams, and ensure compliance with Mastercard’s security standards. • Monitor and clean up orphaned work items, duplicate epics, and initiatives across programs using Domo reports and Confluence documentation. • Maintain Confluence pages for s

We are seeking a qualified Senior Software Tools Development Engineer to join our GPU SWQA team. The successful candidate will have strong experience applying AI technologies to automate test cases and a deep understanding of Windows operating systems. Extensive knowledge of GPU, CPU, SoC, x86, and ARM architectures is required, along with expertise in PC I/O architecture and common bus interfaces such as PCIe, USB, and SATA. Familiarity with specifications for general PC architecture components is a plus. What you’ll be doing: Design and implement automated tests incorporating AI technologies for NVIDIA's device driver software and SDKs on windows platforms. Build tools/utility/framework in Python, C# or equivalent which would help automate and optimize the testing workflows in GPU domain. Develop and carry out automated and manual tests, analyze results, identify and report defects. Rigorously drive test automation initiative. Build innovative ways to automate and expand our software testing. Expose defects and constraints; Isolate and debug the issue(s) and find the root cause; Contribute to the solution and drive to closure. Measure code coverage for the software under test, analyze and drive code coverage enhancements. Develop applications and tools that accelerate development and test workflows and write fast, effective, maintainable, reliable and well documented code. Generate and test compatibility across a range of products and interfaces and validate different key software applications across a test matrix designed to test both breadth and depth. Provide peer code reviews including feedback on performance, scalability and correctness. Report test coverage and Go/No-Go status for deliverables, escalate critical issues, and drive them to closure. Participate in root cause analysis and corrective actions to continuo

We are seeking a qualified Software Tools Development Engineer to join our GPU SWQA team. The successful candidate will have strong experience applying AI technologies to automate test cases and a deep understanding of Windows operating systems. Extensive knowledge of GPU, CPU, SoC, x86, and ARM architectures is required, along with expertise in PC I/O architecture and common bus interfaces such as PCIe, USB, and SATA. Familiarity with specifications for general PC architecture components is a plus. What you’ll be doing: Design and implement automated tests incorporating AI technologies for NVIDIA's device driver software and SDKs on windows platforms. Build tools/utility/framework in Python, C# or equivalent which would help automate and optimize the testing workflows in GPU domain. Develop and implement automated and manual tests, analyze results, identify and report defects. Rigorously drive test automation initiative. Build innovative ways to automate and expand our software testing. Expose defects and constraints; Isolate and debug the issue(s) and find the root cause; Contribute to the solution and drive to closure. Measure code coverage for the software under test, analyze and drive code coverage enhancements. Develop applications and tools that accelerate development and test workflows and write fast, effective, maintainable, reliable and well documented code. Generate and test compatibility across a range of products and interfaces and validate different key software applications across a test matrix designed to test both breadth and depth. Provide peer code reviews including feedback on performance, scalability and correctness. Report test coverage and Go/No-Go status for deliverables, escalate critical issues, and drive them to closure. Participate in root cause analysis and corrective actions to continuously im

Overview: Guidepoint's Engineering team thrives on delivering innovative technology solutions that accelerate revenue growth, reduce costs and increase efficiency and productivity. As Guidepoint works to achieve its mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to create new products and improve existing platforms to optimize the seamless delivery of our services. This is a hybrid position based in Pune. What You’ll Do: Design, build, and maintain a test automation framework. Automate test cases and design, develop, and execute reusable and maintainable automated scripts. Analyze issues related to automated and/or load testing, research and propose solutions, and add, modify, or enhance previously recorded automated scripts. Analyze test results and determine root causes of issues. Determine severity and scope of issues to guide prioritization for resolution. Provide regular software defect tracking and regression updates and present status and technical reports as required. Assist in planning, developing, and delivering training related to automated test tools and frameworks. Review, establish, and maintain thorough documentation, templates, and process improvements and communicate technical issues to engineering leadership and business stakeholders. Work closely with other engineering team members and departments on technical issues and updates. Keep abreast of technology trends and advancements within areas of specialization and incorporate improvements into the overall testing process. What You Have: 7+ years of experience in QA Automation engineering is a must. Experience with writing test scripts from scratch for manual testing Strong experience in automated testing practices and tools — Playwright/Selenium/Cypress/Any Othe

Are you ready to do your life’s work at the heart of the autonomous revolution? NVIDIA’s SWQA organization is seeking a world-class Software QA Test and Tool Developer to join our Automotive Platform team, where the code you validate ensures the safety of millions on the road. In this role, you won't just be testing software; you will be architecting the security and reliability of the next generation of intelligent vehicles. We are looking for engineers who are as comfortable navigating low-level product architecture as they are deep-diving into complex product use cases with passion for quality. This is a high-impact, hands-on position focused on our industry-leading automotive products, offering a rare opportunity to influence the core of our tech stack. You will also build the tools and frameworks that define performance standards for systems running on Linux and QNX. What you’ll be doing: Design, execute, and automate comprehensive test cases and test scenarios to validate our automotive platforms using various test methodologies to identify and track actionable defects and track them to closure. Participate in deep-dive reviews of product requirements and technical designs, providing critical feedback to ensure features are built for testability and security from day one. Partner closely with project management, hardware teams, and software developers to provide rigorous technical analysis of bugs and publish data-driven statistical reports for global team members. Architect and maintain a distributed test automation framework capable of managing high-concurrency workloads across an extensive automation farm of hundreds of concurrent systems. Develop sophisticated test libraries and automation solutions to accelerate development cycles and expand automated test coverage for re

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission: As an Enterprise Support Associate, you will own the end-to-end support experience for a portfolio of healthcare providers. You will ensure providers receive maximum value from Zocdoc’s products and services by resolving their queries, optimizing their profiles, and proactively identifying opportunities for improvement. You will be the primary point of contact for support cases, collaborating with cross-functional teams to deliver a seamless provider experience. Your Day to Day Is… Manage and resolve provider support cases via email and phone, ensuring timely and high-quality responses Own the full lifecycle of support cases in Salesforce, including triage, status updates, documentation, and closure Proactively identify and address provider needs, recommending solutions and improvements Escalate complex issues to the appropriate internal teams (EOP, ECSM, AE, IS) and follow up to ensure resolution Collaborate with Enterprise Onboarding Partners, Client Success Managers, and Account Executives to delive

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Senior Software Engineer – Platform Operations based in Pune, India, who will play a key role in ensuring the reliability, performance, and operational excellence of DeepIntent's platform and data ecosystem. This role requires a strong engineering mindset with the ability to troubleshoot complex technical issues, understand distributed data architectures, and collaborate across Engineering, Product, Analytics, and Customer-facing teams to deliver timely and effective solutions. As part of the Operations organization, you will work closely with Engineering to support production systems, improve operational processes, and drive platform stability. The ideal candidate is a self-motivated problem solver who is passionate about learning new technologies, improving system reliability, and delivering exceptional customer outcomes through engineering excellence. Serve as the engineering interface between Customer-facing teams, Analytics, Product, and Engineering organizations. Partner with Platform Support, Client Success, and other customer-facing teams to investigate and resolve complex platform-related issues. Analyze application, API, and data pipeline issues to identify root causes and drive timely resolution. Develop and standardize operational tools, and interfaces to support analytical and operational use cases. Monitor data pipeline executions, investigate failures, and implement corrective and pre

Overview: We are looking for a Senior Data Engineer with deep expertise in Lakehouse architecture, real-time data streaming, cloud data infrastructure, and microservices development on Azure Kubernetes Service (AKS). You will play a central role in designing and delivering next-generation data pipelines, BI solutions, AI/ML platforms, streaming APIs, and scalable microservices that power Guidepoint's research and analytics products. This is a high-impact, hands-on engineering role. You will work closely with data architects, data scientists, analysts, frontend engineers, QA, and DevOps teams to translate complex business requirements into scalable, reliable, and observable data systems. This is a Hybrid role from our Pune office. What You'll Do: Data Engineering & Lakehouse Design, build, and maintain ETL pipelines, data ingestion workflows, and table schemas on Azure Databricks to support BI, analytics, and AI/ML use cases Architect and optimize the Lakehouse using Delta Lake on Databricks, ensuring reliability, performance, and cost efficiency Build and support data pipelines from business applications such as Salesforce, NetSuite, and other enterprise systems Develop and maintain Knowledge Graph models, entity relationship structures, and NLP-based insight pipelines Maintain data governance, data privacy standards, and compliance best practices throughout the data lifecycle Perform root cause analysis on data and processes to identify opportunities for improvement Collaborate with data architects, scientists, and business consumers to populate and optimize the data warehouse for reporting and analytics Microservices & AKS Development Develop and support scalable web APIs and microservices using Python and Azure Platform Services Build new applications, services, and platforms; optimize existing solutions and refactor legacy components using modern, scalable architec

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's Support team is expanding! We are looking for a Cloud Support Engineer to join our team. As a Cloud Support Engineer, your role is to delight our customers with your passion and knowledge of the Snowflake AI Data Cloud. Customers will look to you for technical guidance and expert advice regarding the effective and optimal use of Snowflake. You will be the voice of the customer regarding product feedback and improvements for Snowflake's product and engineering teams. You will develop a strong understanding of each customer's use case and how they leverage the Snowflake platform, delivering exceptional service that enables them to achieve the highest levels of continuity and performance from their Snowflake implementation. Based on business needs, you may be assigned to work with one or more Snowflake Priority Support customers. You will play an integral role in building knowledge within the team and participate in initiatives for organizational and process improv