Clinical Support Representative in India

Opportunity Overview: We’re looking for an Associate Facility Administrator who will play a key role in keeping our day-to-day operations running smoothly and efficiently in the night shift. This person will serve as a central point of coordination across teams, supporting office operations, managing logistics, and ensuring a seamless experience for employees and visitors alike. It’s a great opportunity for someone who is highly organized, detail-oriented, and enjoys being a reliable go-to for getting things done. What you’ll do: Serve as a central point of coordination for office operations, partnering with building management and external vendors to support smooth day-to-day functionality Manage office supplies and inventory, ensuring the workplace is well-stocked, organized, and ready for team needs and any onsite visits Coordinate meetings, appointments, and basic logistics across teams, supporting a well-run and efficient office environment Maintain accurate records, files, and documentation to support operational consistency Welcome and assist visitors, manage check-in processes, and ensure a professional and positive experience Prepare basic reports, documents, and administrative materials to support team activities Handle incoming calls and general inquiries, directing them to the appropriate teams Manage incoming and outgoing mail and courier services Support general administrative and operational tasks as needed, with a willingness to learn and take on new responsibilities ISMS roles and responsibilities: Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves Minimum 3 years experience in BPO Process, HVAC, UPS Backups, Facility Operations, Logistic, Transport Coordination. Good communication skills Strong willingness and well adjusted to do night shifts Customer Service mindset and willing

Opportunity Overview: Cohere’s Provider & User Management team is responsible for ensuring that provider organizations are supported throughout their lifecycle of using the platform. This role will play a critical part in enabling successful onboarding across our client base by capturing, analyzing, and translating real-world workflows into actionable insights for downstream teams. The Business Analyst role is an entry-level position focused on pre-implementation readiness. This individual will support client onboarding by conducting workflow shadowing, time studies, and documentation of current-state processes within provider organizations and health plans. As a Business Analyst , you will work closely with cross-functional teams at Cohere to deeply understand our mission and the providers and health plans engaging with our products and services. You will gain exposure to client user perspectives—including clinical reviewers (e.g., RNs, LPNs) and operational teams—and the workflows they operate within. You will leverage this knowledge to document and synthesize insights that inform Client User Training, Provider Training, Product, and Provider Success Account Management teams. Your work will directly impact how Cohere prepares providers and clients for implementation and scales best practices across the organization. The Business Analyst will be highly organized, curious, and detail-oriented, with a strong ability to observe, document, and communicate workflows in a way that drives clarity and action. What you’ll do: Conduct pre-implementation workflow shadowing sessions with provider organizations and health plan teams Perform time studies and analyze current-state workflows to identify inefficiencies and variation Document workflows, processes, and user behaviors in a clear and structured format Translate observations into actionable insights and recommendations for downstream teams (e.g., Client Training, Provider Training, Product) Partner with cross-functi

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Software Engineer to help build and scale our core backend systems and data infrastructure. In this role, you will work hands-on to develop the foundational data pipelines, storage solutions, and robust architectures that drive our healthcare advertising solutions and support our core products, reporting APIs, and analytics initiatives. This is an excellent opportunity for a growth-oriented engineer to work with massive datasets, modern cloud technologies, and cross-functional teams to deliver high-performance, fault-tolerant solutions. Build & Operate: Develop, test, and maintain highly reliable, scalable, and cost-optimized distributed systems and data architectures. Enable Self-Service Data: Create automated ingestion, storage, and transformation pipelines that make it simple for downstream users to access and utilize new datasets. Empower Machine Learning: Design and operate data pipelines specifically tailored to support the complex workflows of our Data Scientists and Machine Learning Engineers. Drive Operational Excellence: Help implement and champion DataOps and DevOps practices across the team to ensure system reliability and smooth deployments. Contribute to Best Practices: Play an active role in establishing and refining formal data practices, architectures, and engineering standards for the organization. Cross-Functional Collaboration: Partner effectively with business stakeholders,

Opportunity Overview: We are seeking a proactive and detail-oriented Senior Executive - Procurement & Vendor Management to oversee the smooth day-to-day functioning of our office. This role will be responsible for procurement request details gathering and confirmation, market research on requested items, sourcing and evaluation of vendors, Negotiations, Terms and conditions validation, vendor management and coordination. The ideal candidate will be highly organized, resourceful, and comfortable working in a fast-paced environment with minimal supervision. What you’ll do: Manage the complete procurement cycle, including purchase requisitions, RFQs, quotations, purchase orders, and delivery follow-ups. Identify, evaluate, onboard, and maintain relationships with reliable vendors and suppliers. Obtain and compare vendor quotations based on price, quality, delivery timelines, and commercial terms. Negotiate pricing, payment terms, contracts, and service-level agreements with vendors. Monitor vendor performance, including quality, delivery, responsiveness, and adherence to agreed terms. Maintain an updated vendor database, contracts, pricing information, and procurement records. Coordinate with internal departments to understand procurement requirements and ensure timely availability of materials/services. Prepare and Track purchase orders, deliveries, invoices, and payment status in coordination with Finance and Accounts. Resolve vendor-related issues, including delivery delays, quality concerns, pricing discrepancies, and invoice disputes. Support vendor audits, compliance checks, and periodic supplier performance reviews. Identify cost-saving opportunities and alternative suppliers. Ensure procurement activities comply with company policies, approval processes, and applicable regulations. Prepare procurement reports, vendor performance reports, cost analyses, and management dashboards. Maintain proper documentation and records for audit and compliance purpos

Opportunity Overview We're hiring a Data Architect who will serve as a senior technical leader responsible for architecting the complete lifecycle data moves, transforms, and creates value across every product line we operate. You'll own the blueprint for our enterprise data lakehouse - setting the standards, governance, and strategy that elevate data from a byproduct of operations to the company's most valuable asset. We need someone who pairs deep mathematical and logical modeling expertise with a builder's instinct - someone who codes, prototypes fast, and proves out next-generation AI data architectures before committing the organization to them. This role would need experience with US healthcare domain data. What You'll Do Semantic Layer Governance: Set the technical standard and reference architecture for a universal semantic layer across multiple distinct data products, ensuring unified definitions of complex metrics and healthcare business entities across Architect the Enterprise Context Layer: Define, scale, and govern the global Enterprise Ontology (abstract domain maps, business entity classes, and entity-relationship rules) that serves as the backbone for Agentic AI systems. AI-Native Prototyping : Leverage modern AI-native development environments (such as Cursor, GitHub Copilot) to rapidly generate, iterate, and document blueprints for complex enterprise data schemas and metadata layers. Security & Compliance Leadership : Embed regulatory compliance (HIPAA, FHIR) and security principles into platform design. Partner with security and compliance teams to ensure architectural decisions support audit readiness and risk mitigation. Cross-Functional Collaboration : Partner with executive leadership, product management, and engineering to translate business requirements into scalable technical solutions. Communicate complex architectural concepts to both technical and non-technical stakeholders. ISMS roles and responsibilities Good knowledge of Informati

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team. In this role, you will be designing, developing, and scaling highly available healthcare integration systems supporting prior authorization workflows across providers, payers, and delegated entities. You'll direct a fast-paced, autonomous,agile team of software engineers in the design, development, and operational support of a growing enterprise integration platform. This is an opportunity to drive technical excellence at the intersection of healthcare interoperability and modern distributed systems. What you’ll do: Technical Leadership: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence. Platform Engineering: Design and build scalable, resilient, and high-performing systems that support critical business workflows and enterprise integrations. Integration Solutions: Lead the development and maintenance of secure integrations with internal and external platforms, partners, and third-party systems. Cloud & Automation: Drive cloud infrastructure, deployment automation, and software delivery practices that enable reliable and efficient releases. Distributed Systems: Design and support event-driven and distributed architectures that enable scalable and fault-tolerant processing. Operational Excellence: Establish monitoring, observability, and incident response practices to ensure system reliability, performance, and availability. Quality Engineering: Champion automated testing, quality assurance, and engineering best practices throughout the software development lifecycle. Production Support: Lead the resolution of complex production issues and drive continuous improvement in platform stability and operational efficiency. Cross-Functional Collaboration: Partner with product, operations, data, security, and business stakeholders to deliver solutions aligned with organizational goals. Agile Delive

Opportunity Overview: We are seeking a Senior Software Engineer - AI to join our Engineering team. In this role, you will build the intelligent agents and applications serving health insurance plans covering over 15 million people. You'll partner closely with product, data science, and clinical teams to build the foundation that transforms how clinical intelligence is delivered at scale. This is an opportunity to make a direct impact on healthcare outcomes while working with modern technologies in a fast-paced, collaborative environment. What you’ll do: Agent Development : Participate in the development, evaluation, and deployment of Cohere’s AI-powered agents and applications. Data & Retrieval Architecture : Design data and retrieval architectures that give AI agents the right context across diverse healthcare sources. Hands-On Engineering : Design, review, and own high-quality agentic code — leading releases, production deployments and on-call support. Cross-Functional Collaboration : Work closely with ML/DS teams, product teams, and architects to understand requirements and ensure systems meet business needs. Security & Compliance : Ensure all agentic components comply with healthcare security and privacy regulations (e.g., HIPAA) and adhere to industry best practices for security. Agile Development : Contribute to sprint planning, execution, and retrospectives, driving efficiency and velocity within the engineering team and collaborating closely with stakeholders to align with product goals and business priorities. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: Must-haves Bachelor’s degree

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

Opportunity Overview: We are seeking a Sr. Data Engineer to help drive the technical vision of our Data Engineering team as we scale our infrastructure, services, and architecture. This role is ideal for someone who blends deep technical expertise with strategic thinking and cross-functional influence. As a Sr. Data Engineer, you will partner closely with other data and analytics engineers, architects, product leaders, and business stakeholders to evolve our data infrastructure in support of high-trust, scalable, and business-aligned outcomes. You’ll also serve as a force multiplier across teams; raising the bar for data engineering excellence and accelerating the maturity of our data platform capabilities. What you’ll do: Develop, and maintain robust ETL/ELT pipelines to ingest, transform, and load data from multiple source systems into enterprise data platforms. Ensure pipelines are scalable, reusable, fault-tolerant, and optimized for batch and near real-time processing requirements. Develop interactive dashboards, scorecards, and KPI reporting solutions using BI tools. Deliver executive, operational, and analytical reporting aligned with business goals. Identify repetitive manual reporting processes and automate them using scripting, workflow orchestration, scheduling tools, and dashboard refresh mechanisms to improve efficiency, accuracy, and turnaround time. Collaborate with internal stakeholders and leadership teams to understand data integration and reporting needs, define KPIs, document business rules, and translate requirements into scalable technical solutions. Implement data validation checks, reconciliation controls, lineage documentation, metadata standards, and governance policies to maintain trusted, secure, and compliant data assets across the organization. Provide technical guidance, code reviews, best practices, and mentor junior team members. Investigate and resolve production incidents related to pipelines, delayed reports, data mismatches

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

Opportunity Overview: We are seeking a Data Scientist to play a pivotal role in developing AI-driven healthcare enterprise applications. The ideal candidate will work with large datasets to uncover opportunities for product and process optimization. This role calls for hands-on experience in data modeling and solution optimization, along with a proven ability to deliver actionable, data-backed insights. Strong collaboration skills are essential, as you will partner with internal stakeholders and cross-functional teams to drive meaningful results. In our fast-paced environment, adaptability is key—your ability to pivot quickly and respond to business priorities will ensure you make the greatest possible impact. What you’ll do: Develop a deep understanding of business challenges and translate them into effective analytical solutions. Analyze complex datasets to uncover trends, patterns, and actionable insights that support strategic initiatives. Design, build, and maintain data models and reporting systems, leveraging both classical and modern machine learning and deep learning algorithms to enable robust analysis and informed decision-making. Evaluate and report on model performance and business impact, ensuring insights are clear, actionable, and effectively communicated. Proactively identify opportunities for product and process improvements using advanced analytics and machine learning techniques. Ensure accuracy and reliability of data-driven solutions through rigorous testing, validation, and continuous optimization. Stay ahead of industry trends by keeping up with emerging technologies and best practices in AI, machine learning, and healthcare analytics. ISMS roles and responsibilities: Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: 4+ years of hands-on experience in Python with strong profic

Opportunity Overview: We are seeking a Lead Data Engineer to drive the design and delivery of our cloud-native healthcare data platform. You will lead the implementation of scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines deep hands-on engineering with technical leadership and collaboration across platform, analytics, and business teams. What you’ll do: Lead Data Engineering Initiatives Lead delivery of complex data engineering projects across multiple teams Drive technical execution from design through production deployment Establish scalable implementation patterns Build and Optimize Data Platforms Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Lakehouse Engineering Lead Apache Iceberg implementation and optimization Define standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Data Quality and Reliability Implement data quality frameworks Drive observability and monitoring practices Improve operational excellence and reliability Technical Leadership Review architecture and design proposals Conduct code reviews and engineering reviews Mentor engineers and establish best practices ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: 8–12 years of Data Engineering experience. Experience leading enterprise-scale data initia

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Senior Software Engineer – Platform Operations based in Pune, India, who will play a key role in ensuring the reliability, performance, and operational excellence of DeepIntent's platform and data ecosystem. This role requires a strong engineering mindset with the ability to troubleshoot complex technical issues, understand distributed data architectures, and collaborate across Engineering, Product, Analytics, and Customer-facing teams to deliver timely and effective solutions. As part of the Operations organization, you will work closely with Engineering to support production systems, improve operational processes, and drive platform stability. The ideal candidate is a self-motivated problem solver who is passionate about learning new technologies, improving system reliability, and delivering exceptional customer outcomes through engineering excellence. Serve as the engineering interface between Customer-facing teams, Analytics, Product, and Engineering organizations. Partner with Platform Support, Client Success, and other customer-facing teams to investigate and resolve complex platform-related issues. Analyze application, API, and data pipeline issues to identify root causes and drive timely resolution. Develop and standardize operational tools, and interfaces to support analytical and operational use cases. Monitor data pipeline executions, investigate failures, and implement corrective and pre

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Endo Mechanical and Intelligent Devices (EMID) provides a broad portfolio of surgical technologies, including open and laparoscopic stapling systems, ligation devices, access and hand instruments, powered stapling platforms, and intelligent surgical solutions that support procedural efficiency and clinical outcomes. The team partners with surgeons, operating theatre staff, and healthcare institutions to expand adoption of advanced surgical technologies across assigned territories. This role is based in Mumbai, India and is field-based/onsite within the assigned territory. The Territory Manager will be responsible for driving business across government hospitals in Mumbai and is expected to travel regularly within the city to support customer engagement, operating theatre coverage, product evaluations, training, and account development activities. The Territory Manager is responsible for driving sales growth, market development, and customer engagement for the EMID portfolio across government hospitals in Mumbai. This role works closely with surgeons, operating theatre teams, procurement stakeholders, and key opinion leaders to support product adoption, deliver clinical and technical expertise, and achieve territory business objectives. Responsibilities may include the following and other duties may be assigned: Achieve territory sales objectives by driving product adoption, utilisation,