Consumer Operations in India

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is looking for a Lead Software Engineer to join our Online Services team, who is passionate about games and will serve both as an individual contributor and as a leader for a skilled and diverse group of developers. This is a full-time, in-office position based in Rockstar’s large game development studio in Bangalore, India. WHAT WE DO The Rockstar Games Online Services Team is a development group, passionate about growing and maintaining the technology platform that powers Rockstar’s online titles and our ability to deliver outstanding player experiences. We build connected experiences that are found across our game franchises. We architect and maintain high-impact features to support the development of the Rockstar community and websites. We build services and tools that support our consumer-facing experiences and our internal business needs. RESPONSIBILITIES Lead a team of software engineers in maintaining and upgrading React and .NET systems. Define key results, set team objectives, provide technical expertise and mentorship. Conduct performance evaluations and regular check-ins to ensure team members are on track and aligned with goals. Develop and communicate technical roadmaps to leadership. Collaborate with Product Management and Production teams to scope and prioritize projects. Integrate systems with multi-functional teams. REQUIREMENTS 8+ years of professional software development experience at an enterprise level organization, with 3+ years of experience leading an engineering team of 4+. Efficiently facilitate communication with teams in various locations worldwide. Experience working in

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: Zynga India is looking for an experienced Product Manager with demonstrated success in mobile and/or consumer products to join the team and help connect the world through PLAY. As a hardworking and ambitious product leader, you will innovate and execute on product initiatives that will bring surprise and delight to our players while delivering business value to the company. You will use a combination of excellent analytical abilities, business discernment, and critical thinking to innovate and build extraordinary experiences that will impact our players’ lives. The Product Manager will have a consistent record of owning and delivering experiences to customers that raise-the-bar from an innovation, usability, and design perspective. You will need to thrive and deliver results in a fast-paced an

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Authentication Experience Okta supports a wide variety of organizations across both the Workforce and Consumer spaces. These diverse environments present unique challenges; no two organizations have the same requirements when it comes to the desired authentication experience for their end users. We are dedicated to striking the perfect balance between robust security and effortless usability. We are constantly building cutting-edge authentication mechanisms designed to make access seamless, specifically tailored for the fast-paced, user-centric world of consumer identity and security-centric world of workforce identity. If you are driven to innovate, passionate about the intersection of product flexibility and security, and want to help shape how the world connects to technology—we’d love for you to join us. Job Duties and Responsibilities: Collaborate with cross-

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Authentication Experience Okta supports a wide variety of organizations across both the Workforce and Consumer spaces. These diverse environments present unique challenges; no two organizations have the same requirements when it comes to the desired authentication experience for their end users. We are dedicated to striking the perfect balance between robust security and effortless usability. We are constantly building cutting-edge authentication mechanisms designed to make access seamless, specifically tailored for the fast-paced, user-centric world of consumer identity and security-centric world of workforce identity. If you are driven to innovate, passionate about the intersection of product flexibility and security, and want to help shape how the world connects to technology—we’d love for you to join us. Job Duties and Responsibilities: Collab

Role : Associate Product Manager About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Our Story Join the Recharges & Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. Expectations/Requirements : · Own the end-to-end product lifecycle for key categories under Recharges & Bill Payments — from user pain-point discovery to solution design, rollout, and optimization. Work closely with design, engineering, analytics, and business teams to build intuitive, reliable, and scalable product experiences used by millions daily. Prioritize ruthlessly in a high-volume environment, balancing user needs, business impact, and tech constraints. Drive growth through thoughtful experimentation, funnel optimization, and user retention strategies. Build a deep understanding of our users across segments and geographies — especially Bharat users — and translate insights into product strategy. Bring in first principles thinking to challenge assumptions and reimagine how India pays its bills. Superpowers/ Skills that will help you succeed in this role: · 2-5 years of product management experience, ideally in consumer tech, fintech, or large-scale pr

Paytm Money is building the next generation of wealth management and investment products for India. As a Growth, Process & Data Specialist at the, you will sit at the intersection of analytics, CRM, and growth strategy - owning the data infrastructure and intelligence layer that powers our user acquisition, engagement, and retention campaigns. This is a high-ownership, cross-functional role where you will independently drive cohort analytics, campaign attribution, CLTV modelling, and business review reporting, while acting as the primary bridge between the CRM and Data teams. Key Responsibilities - Own end-to-end cohort analytics across the user lifecycle - acquisition, activation, engagement, and churn - and translate insights into actionable growth strategiesDesign and maintain user scoring models (engagement, propensity-to-invest, churn risk) to enable intelligent segmentation and personalised CRM campaignsBuild and manage data pipelines and Looker Studio dashboards to provide self-serve reporting for growth, CRM, and leadership teamsDevelop and iterate on multi-touch campaign attribution models and Customer Lifetime Value (CLTV) frameworks to measure ROI and guide retention investmentDefine audience segments, trigger logic, and data contracts for CRM automation tools (Seller Panel / CleverTap or equivalent) to enable precise, data-driven campaign executionCreate and own structured PowerPoint decks for weekly, monthly, and quarterly business reviews - synthesising data into crisp narratives for leadership and cross-functional stakeholdersDrive standardised processes for campaign planning, data QA, A/B test design, and performance reporting across the growth function Who We're Looking For 3–6 years of experience in growth analytics, CRM analytics, or a data specialist role, preferably in fintech, consumer internet, or BFSI Strong hands-on proficiency in SQL & dashboards, with demonstrated experience building cohort analyses, funnel analytics, and behavioural se

About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners 5via our ‘Paytm for Business’ App. Key Responsibilities 🔹 Manage and strengthen strategic partnerships with insurance companies to drive business growth and profitability. 🔹 Lead commercial discussions on commissions, pricing, product offerings, and exclusive partnership opportunities. 🔹 Monitor insurer performance, identify growth opportunities, and drive improvement initiatives. 🔹 Collaborate with insurers on product development, integrations, and go-to-market strategies. 🔹 Partner closely with Product, Technology, Sales, and Marketing teams to execute business objectives. 🔹 Ensure compliance with IRDAI regulations, partnership agreements, and internal governance standards. 🔹 Prepare business reviews and present partnership performance, insights, and recommendations to leadership. Qualifications and Experience: Bachelor/MBA or equivalent qualification from a reputable institution. 2-3 years of experience in insurance partnership management, business development, or product management roles into Health Insurance Domain. Strong negotiation, analytical, and stakeholder management skills. In-depth knowledge of the Indian insurance market and IRDAI regulatory

About Us Paytm is India’s leading payments Super App, offering consumers and merchants a wide range of financial services. A pioneer of the mobile QR payments revolution, Paytm’s mission is to bring half a billion Indians into the mainstream economy through technology-led financial inclusion. Paytm Money is the wealth-tech arm of Paytm, enabling users to invest in mutual funds, equities, and derivatives seamlessly. Owned by One97 Communications, founded by Vijay Shekhar Sharma, the company is headquartered in Noida and backed by leading global investors. Role Overview We are looking for a strategic, business-oriented, and AI-forward Analytics Leader to drive data-led and AI-powered decision-making for Paytm Money across equities, mutual funds, and derivatives. This role will define and lead the analytics vision across user growth, trading behavior, portfolio analytics, customer lifecycle, monetization, and product experience, while partnering closely with Product, Growth, Business, Risk, and Engineering teams to scale Paytm Money’s wealth platform. The ideal candidate will bring deep expertise in financial markets, broking platforms, and investment products, along with strong experience in building scalable analytics functions. In addition, this leader should have worked intensively on AI-led modeling, predictive decision systems, AI adoption across analytics workflows, and data models designed for advanced analytics and machine learning use cases. This is not just a reporting or dashboarding role. It is a leadership role focused on building a proactive, predictive, and AI-enabled analytics engine that helps the business make faster, sharper, and more scalable decisions. Key Responsibilities 1. Analytics Strategy, AI Vision & Business Impact · Define and own the analytics and decision intelligence roadmap aligned with Paytm Money’s growth, engagement, and revenue goals. · Translate business problems across acquisition, activation, trading behavior, retention,

About Paytm Paytm is India's leading mobile payments and financial services distribution company. A pioneer in the mobile QR payments revolution, Paytm builds innovative technology solutions that empower merchants and consumers alike. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. About the Role We are looking for an experienced Growth professional (DGM/GM) to own customer acquisition, activation and usage for our Lending EMI business. The incumbent will drive the strategy and execution behind how customers discover, check their eligibility for, and activate Paytm EMI — spanning proactive outreach to pre-scored segments, always-on in-app/in-store eligibility checks, and in-the-moment discovery at the point of purchase. The role requires close partnership with Business Product, App Product, Risk, Risk Analytics, Brand Alliance, and Marketing teams to convert Paytm's existing user base — including Postpaid and other lending cohorts, and customers who already use Paytm's free credit report — into active, repeat EMI users, while keeping growth targets aligned with underwriting and portfolio quality constraints. About the Team The Growth team for Lending EMI owns the full top-of-funnel, activation charter and usage matrices: sizing and prioritizing the addressable base, running outbound and in-product campaigns, and measuring and improving conversion across every discovery channel — proactive whitelist outreach, standalone self- check, contextual at-purchase discovery, and merchant-assisted discovery. Key Responsibilities ● Own the GTM strategy and sequencing across customer segments (existing loan products/lending cohorts, the CIR base, internal usage patterns, new-to-credit customers) and merchant/category segments. ● Drive the proactive outreach ("Signup") program end to end: whitelist targeting, campaign design across push/SMS/email/in-app, frequency and consent m

About Us: Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role: We are looking for a strategic and data-driven Growth leader to own and scale growth for the Paytm for Business app. The role will be responsible for driving activation, engagement, retention and winback, with a strong focus on improving service-led product journeys and building a scalable growth engine. The ideal candidate will combine strong product and growth thinking with deep expertise in analytics, experimentation and lifecycle marketing. This is a high-ownership role that will work closely with Product, Engineering, Data, Marketing and Business teams to identify growth opportunities, design interventions and drive measurable outcomes at scale. Key Responsibilities: - Own the growth charter for the Paytm for Business app, covering activation, engagement, retention and win back. - Identify opportunities across key service product journeys and build strategies to improve user adoption, usage and retention. - Build a data-led growth engine using user analytics, cohort analysis, funnel metrics and behavioral insights. - Drive a strong culture of experimentation and rapid iteration, including hypothesis creation, A/B testing and measurement of business impact. - Own and scale lifecycle marketing / CLM initiatives across user segments and stages of the customer journey. - Leverage AI and Agentic capabilities to automate growth workflows, personalization, customer lifecycle management and decision-making. - Define and track growth KPIs, identify gaps and translate insights into actionable product and business initiatives. - Work cross-functionally with Product, Engineering, Data Science, Ma

Purpose To ensure accurate, timely, transparent, and regulatory compliant billing for all categories of consumers. This ensures revenue assurance, customer satisfaction, and financial sustainability of the distribution utility. Objective “Ensure financial integrity, regulatory compliance, and customer satisfaction by delivering accurate, timely, and transparent billing for all electricity consumers.” Source: Adani Group | Job ID: 47363

• Customer Billing and Invoicing: Ensuring accurate and timely invoicing, including managing invoice discrepancies and adjustments • Billing and Invoicing for HT, LT and temporary illumination consumers, making refunds with appropriate checks • Prepare 26AS Reconciliations and maintain • Collections & Refunds: Managing the collection of payments, including coordination with internal & external stakeholders, addressing payment issues, handling payment disputes and processing refunds • Cash Application: Applying payments to specific invoices, ensuring accurate cash (all collection mediums) reconciliation, and resolving unapplied cash • Process Improvement: Identifying areas for improvement in the O2C process, implementing best practices, and streamlining workflows • MIS and Data Analysis: Analyzing key performance indicators (KPIs) related to O2C processes, such as Open BRS entries, Debtors Aging etc and prepare MIS Source: Adani Group | Job ID: 51915

About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the role: A Talent Acquisition (TA) Intern supports the recruitment team by sourcing and screening candidates, coordinating interviews, and maintaining recruitment trackers. They assist with job postings, initial candidate communication, and documentation like offer letters and onboarding forms. The role also involves helping with employer branding activities and ensuring smooth coordination between candidates and hiring managers. Working per week: 5 days Location: Noida Period: 3 months

Job Description: Fintech Learning Consultant Company: Paytm Location: India (Open to Pan-India Travel) Experience Required: 5 to 15+ Years Employment Type: Full-Time / Contractual / Part-time About Paytm Paytm is India's leading digital ecosystem for consumers and merchants. We are redefining how people access financial services and how businesses grow through technology. As we expand our fintech footprint, we are investing in cutting-edge education, training, and innovation to upskill the future workforce. Role Overview We are seeking a seasoned Learning Consultant - Fintech to join our team in a full-time capacity. This role is ideal for a fintech domain expert who combines deep subject matter expertise with strong communication and content design skills. The individual will play a pivotal role in bridging industry practice with structured learning, working at the intersection of fintech innovation, academic collaboration, and capability development. Key Responsibilities Training & Enablement: Design and deliver high-impact training sessions for external partners and student cohorts at universities and colleges, enabling a strong understanding of fintech platforms, products, and emerging technologies. Research & Trend Analysis: Continuously track global fintech trends, regulatory developments, and technological advancements; translate these insights into relevant, future-focused learning interventions. Product & Business Support: Collaborate with product and business teams by providing domain expertise across the fintech lifecycle—including ideation, design validation, testing, and go-to-market readiness. Content Development: Develop structured, outcome-driven learning content including curriculum frameworks, case studies, playbooks, and technical guides tailored to diverse learner segments. Required Skills & Tools Must-Have: Strong verbal and written communication with the ability to translate complex concepts into understandable learning modules. Good to Ha

Required Skills: Core Java: Strong understanding of Java SE, including OOP concepts, data structures, and algorithms. Frameworks: Experience with popular Java frameworks such as Spring and Hibernate. Web Technologies: Knowledge of web technologies including JSP, Servlets, HTML, CSS, and JavaScript. Database Management: Proficiency in working with relational databases like MySQL, PostgreSQL, or Oracle, including SQL queries and optimization. Version Control: Experience with version control systems like Git, including branching, merging, and pull requests. Build Tools: Familiarity with build tools like Maven or Gradle. RESTful Services: Ability to design and consume RESTful web services and APIs. Testing: Experience with unit testing frameworks like JUnit or TestNG. Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex issues. Preferred Skills: Spring Boot: Experience with Spring Boot for creating microservices. ORM: Proficiency with Object-Relational Mapping (ORM) tools like Hibernate or JPA. Frontend Technologies: Basic knowledge of frontend frameworks like Angular, React, or Vue.js. Cloud Platforms: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Continuous Integration/Deployment (CI/CD): Familiarity with CI/CD tools such as Jenkins or GitLab CI. Microservices Architecture: Understanding of microservices architecture and containerization with Docker. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: 2-4 years of professional experience in Java development. Personal Attributes: Team Player: Ability to work collaboratively in a team environment. Communication: Strong verbal and written communication skills. Attention to Detail: High attention to detail and a commitment to delivering high-quality software. Adaptability: Ability to adapt to new technologies and changing requirements.