Content Support Engineer in India

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role Dialpad’s QA team ensures the quality and reliability of our AI-first platform across web, mobile, and backend systems. As a QA Automation Engineer, you will be a hands-on contributor responsible for automation execution and quality ownership of specific features/modules, leveraging modern tools and AI-assisted develop

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed AI Strategist , you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. What you'll do Own Customer Context : Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. Architect AI Transformation : Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. Be a Trusted Advisor : Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. Translate & Coordinate : Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. Design R

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . The Opportunity As a company that is undergoing significant growth, Simpplr is seeking to hire a Senior Project Manager in its Implementation function working with Commercial, basic Enterprise as well as complex Enterprise customers. You will bring experience in both waterfall and agile delivery methodologies, a strong understanding of SaaS platforms and ideally PMI/PMP or Agile certification. You feel comfortable working in a fast-paced environment, transforming ambiguity into clarity, working to tight deadlines and taking calculated risks. You enjoy working in a supportive environment, value the contribution of others and are both confident and humble. Your Job Responsibilities What you will be doing : Work as a team member with Simpplr Implementation Consultants, Implementation Engineers and other cross functional teams Work directly with customers and prospects in defining scope of projects Develop project plans for both standard and custom projects Manage the project portfolio assigned to you Manage the project schedule, budget, issues and risks Track project KPI’s and project work effort Report at the project and your portfolio level Manage customer expectations Track and manage project work effort Provide assistance with proje

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As an AI Engineer, the selected candidate will build and ship AI-powered tools alongside a small, technically focused team. This is a hands-on engineering role: the candidate will write Python, work with LLMs and agent frameworks, integrate APIs, and help deploy systems that real business teams depend on. Guidance will

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Sr. Salesforce Developer, you’ll own the hands-on development of custom solutions on the Salesforce platform. You’ll work closely with Engineers, Systems Analysts, Solutions Architects, and Business Analysts to translate complex business requirements into robust, scalable, and high-quality code. A primary focus of

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. Software Engineer on the Integrations team, you will lead the design and development of Dialpad’s key native integrations. These integrations enable real-time automation and data transfer between Dialpad and complementary systems, ensuring our mutual customers have a seamless, unified experience. This includes

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Industry Context: AI-driven supply chain innovations reduce logistics costs by 15%+, inventory by 35%+, and improve service efficiency by 65%+. Companies prioritize AI-enabled automation as the key enabler for customer experience, sustainability, and resilience. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network. We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making. This is a high-visibility role on a nascent product. You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering. What you'll be doing Product Execution & Specification Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations. Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries. Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle. C

We are expanding our agentic AI capability and are looking for an AI Engineer to join the team. You will work alongside senior engineers to build and maintain AI systems — contributing to agentic pipelines, retrieval infrastructure, and the integrations that tie these systems together. This is a hands-on implementation role with real ownership of components. You will grow your skills in a fast-moving AI practice, working on production systems that directly affect client outcomes. What This Involves: Build and maintain agentic pipelines and workflows under the guidance of senior engineers: tool use, orchestration, and multi-step reasoning. Implement and tune RAG pipelines — including embedding, chunking strategies, vector retrieval, and retrieval evaluation. Contribute to memory and context layer components: integrating vector databases, supporting knowledge graph pipelines, and helping maintain state management across agentic systems. Write clean, well-tested Python code and participate in code reviews. Debug and improve existing AI systems based on evaluation results and production feedback. Collaborate with data engineers and domain experts to integrate AI components with upstream data sources and downstream applications. Document implementations clearly and contribute to shared internal tooling. Requirements: 2–4 years of software or ML engineering experience, with at least 1 year working with LLMs or AI systems in a professional setting. Working knowledge of LLM APIs (OpenAI, Anthropic, or similar) and at least one agentic or RAG framework (LangChain, LlamaIndex, or equivalent). Solid Python skills and comfort with software engineering basics: version control, testing, REST APIs. Familiarity with vector databases or embedding-based search. Curiosity about agentic AI — you follow developments in the space and are eager to apply new techniques. Excellent communication and collaboration skills — comfortable working across cross-functional and client-facing te

Job Title: IRR Regulatory Reporting (13- 20 yrs) Liaise with multiple stakeholders for effective implementation of the system or Regulatory changes; In depth understanding of external/regulatory reportings i.e. IFRS, FinRep, GSIB etc ;recognition of ownership and responsibility for the quality of the reported data Working closely with various stakeholders like Product control, ALCM team and Regulatory Policy to understand, plan and deliver change initiatives including new reporting requirements Providing subject matter expertise, individually and through the team, to stakeholders across business, Risk and Finance, including in the context of strategic business transformation. Supporting management in the continuous enhancement, maintenance and testing of the management action & restructuring processes Proactive and collaborative stakeholder engagement with peers and senior management across Functions, Global Business Lines and Legal Entities to ensure the management actions standards and controls are adhered to and the completeness, accuracy and credibility of all management actions Ensure outputs delivered are of a high quality, reflecting accepted regulatory policy and standards with transparent and robust control procedures that withstand internal and external scrutiny Ensuring the necessary changes are made in the respective processes and controls, to continue to meet all necessary regulatory reporting requirements and tested to deliver the desired results. Operational Effectiveness & Control Continually assess operational risks inherent in the processes, taking account of changing procedures, regulatory requirements, management restructures, and impact of new technology. Effectively drive and manage change, plan business contingency and achieve cross-training. Ensure that there is full compliance with the Global Finance, Internal Control and Objectives Contribute to implementation of effective and efficient process and controls. Pro-active approa

Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best in- end-to-end data value chain spanning across Data Science, Data Engineering and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team first mindset. You’ll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. About the Role : You will work on a broad range of cutting-edge data science and machine learning problems across a variety of industries. You will be engaging with clients to understand their business context. If you are passionate to work on complex unstructured business problems that can be solved using data science and machine learning we would like to talk to you. Function : Data Science and Analysis → Data Science / Machine Learning Desired Skills & Competencies: Strong learning acumen Team Management High sense of ownership Ability to work in a fast-paced and deadline-driven environment Loves technology Highly skilled at Data Interpretation Problem solver Good exposure to machine learning concepts and algorithms Must be fluent with any one of Python, R, Java Strong in statistical & machine learning concepts Knowledge of Python Libraries - SciPy, NumPy, Pandas, I Python, Scikit-learn Knowledge of distributed big data processing (PySpark, Jupyter, Linux, AWS) Responsibilities: Hypothesis testing, insights generation, root cause analysis, factor analysis Statistical model (predictive & prescriptive) development using various statistical & machine learning techniques/algorithms Test/train the model, Improve Model accuracy, Monitor model performance Data Extraction from EDW/Big Data Platform, Dataset Preparation (creation of base data, aggregation

Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best in- end-to-end data value chain spanning across Data Science, Data Engineering and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team first mindset. You’ll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. About the Role : You will work on a broad range of cutting-edge data science and machine learning problems across a variety of industries. You will be engaging with clients to understand their business context. If you are passionate to work on complex unstructured business problems that can be solved using data science and machine learning, we would like to talk to you. Role: ALDS Mandate Skills & Competencies: Experience in Programming (Python, R, SQL, NoSQL, Spark) with ML tools & Cloud Technology (AWS, Azure, GCP) Experience in Python libraries such as NumPy, pandas, scikit-learn, tensor-flow, scapy, scrapy, BERT etc. Good understanding in statistics, and ability to design statistical hypothesis testing to aid formal decision making. Develops predictive models using Machine Learning algorithms (SVM, Random Forest, Neural Network, Decision Tree, Logistic Regression, K-mean Clustering, linear regression, PCA etc.) Engaging with clients, understanding complex problem statements, and offering solutions in the domains of Retail, Pharma, Banking, Insurance, etc. Contribute to internal product development initiatives related to data science. Develop data science roadmap, and guide data scientist to meet their deliverables. Handling end-to-end client AI & analytics programs. Your role will be a combination of hands-on contribution, technical team management, and c

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Software Engineer for our Frontier Security AI team. Snowflake's Frontier Security AI teams develop production-grade LLM applications, intelligent agents, AI infrastructure, and evaluation systems for enterprise customers — products that must meet a high bar for quality, security, reliability, and efficiency while operating over sensitive data at large scale. In this role, you will lead the design and development of our Agentic Harness and agent evaluation platform, working across product, infrastructure, applied AI, security, and modeling teams to take new capabilities from prototype to dependable customer value. AS A STAFF SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: Architect and build the Agentic Harness that executes complex, multi-step AI workflows across models, tools, data, and services. Design stable interfaces for tool execution, context construction, state management, memory, permissions, retries, fallbacks, and human review. Own agent quality end to end by building evaluation harnesses, representative datasets, automated graders, experiment pipelines, and release gates. Convert ambiguous reports such as "the agent feels worse" into measurable failure modes, reproducible tests, and durable fixes. Analyze production agent trajectories to identif

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for a Customer Success Manager who thrives on chaos as much as clarity. Once an account is handed to you by our AI Deployment team after the hyper-care phase, you own it, whether that means smoothing over rough edges from a still-settling rollout or building on a genuinely stable one. Either way, your job is

Database Migration Engineer JD We are looking for a hands-on Database Migration Engineer with experience in large-scale enterprise database migrations and Migration Factory environments. Key Responsibilities Execute migrations from Sybase ASE / IBM DB2 to PostgreSQL / Amazon Aurora PostgreSQL / SingleStore . Perform migration assessment, schema conversion, data validation, reconciliation, and performance testing . Execute database cutover, rollback, production go-live, and post-migration stabilization . Troubleshoot migration issues and independently execute migration runbooks across migration waves. Coordinate with application, infrastructure, cloud, and engineering teams . Perform database administration, performance tuning, backup/recovery, and optimization . Develop migration documentation, runbooks, status reports, and operational procedures. Ensure data integrity, availability, security, and compliance throughout the migration lifecycle. Must-Have Skills Sybase ASE + IBM DB2 + PostgreSQL Amazon Aurora PostgreSQL + AWS Hands-on database migration experience Database administration & performance tuning Shell / Python / PowerShell scripting and automation Strong troubleshooting and analytical skills Ability to independently manage end-to-end database migration activities Note: By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an experienced program manager to lead a high-visibility strategic initiative spanning across the tech ecosystem. Reporting to the Head of Business Operations, India, you will establish and run these programs to deliver local value and global visibility. WHAT YOU'LL DO 1. Build and scale the Everpure’s first Startup Engagement Initiative: Operationalize the initiative by collaborating across VCs and startup incubators Imagine and develop offerings to accelerate growth and adoption and innovate avenues for co-development Collaborate with Everpure’s Corporate VC team to identify partnership, investment, or acquisition opportunities. Lead founder relations, launch events, community programming, and all PR/comms related to these initiatives. 2. Run Customer Collaboration hub Operationalize a platform for global customer connects with Everpure’s product organization Own the engagement, including in-person forums, virtual progress check-ins, platform-topic sessions, roundtables, and targeted use-case deep dives. Drive for high quality results by coordinating structured pre-work with account teams and internal stakeholders to tailor agendas to customer priorities and business context. Manage membership commitments, renewal reviews, program-health reporting, privacy and transcription consent, and other operating controls. WHAT YOU BRING You are a highly self motivated individual with excep