Critical Support Operations Associate in Bengaluru

Position Overview: We are looking for a Senior Software Engineer to drive technical excellence, architect complex systems, and elevate our engineering team. You will own critical technical decisions, lead major initiatives from conception to delivery, and set the standard for engineering quality across our products. As a senior engineer, you will architect and lead the development of sophisticated AI-enabled features and infrastructure. This includes designing MCP server architectures, building advanced RAG systems, implementing agentic AI workflows, and establishing patterns that scale across our product portfolio. You will combine deep technical expertise in both traditional software engineering and AI/ML to deliver production-grade solutions. What You'll Do Lead the design and implementation of AI integration infrastructure (MCP servers, orchestration layers, API gateways) Build sophisticated AI features including advanced RAG systems, agentic workflows, and multi-step reasoning Establish AI engineering best practices, security patterns, and quality standards Lead technical initiatives from requirements through production deployment Make critical architectural decisions balancing performance, scalability, cost, and maintainability Design AI evaluation frameworks and implement quality benchmarks Debug and resolve complex production issues across traditional and AI systems Required Qualifications Tech Stack Core: Node.js, React, TypeScript, AWS, PostgreSQL, MSSQL, Docker AI & Integration: Python, MCP, AWS Bedrock, LangGraph/Semantic Kernel, Vector Databases, RAG Core Technical Skills 5+ years professional development with proven track record of delivering complex systems Strong Node.js and JavaScript/TypeScript expertise Advanced React and frontend architecture skills Extensive AWS architecture experience Expert PostgreSQL database design, optimization, and performance tuning Deep understanding of microservices, distributed systems, and

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! About Couchbase Couchbase is the Operational Data Platform for AI. Our customers don't run AI in a lab — they run it in production, where agents remember, reason, and act on live operational data. With the Couchbase AI Data Plane, we give those agents one governed layer for memory, context, tool access, and MCP, deployed anywhere from public cloud to Kubernetes to the edge to air-gapped environments. Amadeus, Cisco, Comcast, FICO, PepsiCo, United, Verizon, and Wells Fargo trust us with their data. That means AI security isn't a side topic here. It's adjacent to the product, and it's the environment we operate in every day. The Role We're hiring a Sr. Security Operations Engineer to join Couchbase's global Information Security team as our second dedicated SecOps engineer. We think the interesting work in security

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Senior Product Manager, Search, Indexing and Query Couchbase | Product Organisation | Bangalore, India | Reports to VP of AI Product Management About the Role Couchbase is building the operational data platform for AI. Search, indexing and query are the core of it — how data is found, filtered, ranked and returned is what determines whether an application, or an agent, can actually use the data underneath. We are hiring a Senior Product Manager to own that surface area across Capella and Couchbase Enterprise: the SQL++ query experience, secondary indexing, full-text search, and vector and hybrid search. This is a hands-on individual contributor role for someone who wants to do the work at the Senior level — write the PRFAQ, sit with the customer, push the tradeoff, ship the capability, and own the outcome after

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! AI Platform Engineering Location: Bangalore (Hybrid - in office at least 3 days/week) About the Role We are seeking an experienced and visionary technology leader to lead the development and scaling of our Operational AI platform capabilities. This role will own the strategy, architecture, delivery, and operational excellence of Couchbase AI Cloud Platform capabilities. This is a strategic leadership role at the intersection of distributed systems, cloud-native platforms, and AI. You will lead a large, multi-layered engineering organization responsible for delivering The Operational Data Platform for AI, while partnering closely with Product, Design, SRE, and Go-To-Market teams. Your leadership will directly influence company growth, customer adoption, platform reliability, and Couchbase’s competitive pos

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Lead Software Engineer - Storage As a key contributing member of the storage development team, you will be responsible for enhancing the highly scalable and performant storage engines used by both Couchbase Server and Couchbase Capella. You will be developing a highly-available and concurrent enterprise-grade system software. Most of all, you will be able to celebrate the wins by experiencing the direct result of your hard work from our customers’ success stories. The ideal candidate will have a strong technical background, excellent communication skills, and proactive problem-solving skills. The innovative work storage team does has been widely recognized by the industry. The following publications in VLDB conferences reflect the storage work at Couchbase Nitro: A Fast, Scalable In-Memory Storage Engine for NoS

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Senior Manager, Data & Analytics Products owns a portfolio of enterprise-critical Tier 1 products from strategy and discovery through delivery, adoption, service performance, and value realization. The role connects executive and business priorities to product roadmaps and leads across product, data engineering, analytics, governance, architecture, security, operations, and business teams. The ideal candidate is a data and analytics leader with strong product judgment: commercially grounded, technically fluent, practical in the application of AI, and skilled at aligning senior stakeholders and global delivery teams. Success requires the ability to make enterprise data trusted, analytics products useful, and complex strategic programs executable - without requiring hands-on engineering or model development. WHAT YOU'LL DO Tier 1 insights product portfolio strategy. Own the vision, value proposition, target users, product criticality, investment priorities, outcome metrics, and multi-horizon roadmaps for the company's most important data and analytics products. Balance run, grow, and transform priorities across the portfolio. Discovery and product lifecycle. Lead stakeholder interviews, user research, decision-journey and process analysis, and opportunity sizing. Translate important business questions into product requirements, priorities, roadmaps, success measures, and an ongoing improvement a

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE From redesigning our customers’ experience with our Modern Data platforms and services, to evolving our own internal tools and ways of working, we are taking deliberate steps to invest and innovate in critical areas to delight our customers and outdistance our competitors. Everpure is looking for Software Engineers who can help drive this digital transformation and set Pure up for continued growth. WHAT YOU'LL DO Designing and implementing creative new algorithms and technologies for high-performance, highly scalable, and highly reliable systems (think six 9’s); Owning and delivering innovation end-to-end, from concept to shipped product; Analyzing and solving challenging problems through persistence and insight; Working as a team with smart peers who inspire you and who are inspired by you; Making customers really happy, because that’s why we do what we do; Learning a ton, whether you know a lot, or nothing about system software. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING 8+ years strong expertise in using C++, Java, Go or related programming languages Proven design sensibility and the willingness to work in a collaborative, team oriented environment; Experience in any number of related systems software projects e.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Team Lead for Initiator & Protocol Engineering, you will spearhead the critical bridge between our industry-leading FlashArray and the Linux/VMWare ecosystems. You will drive the performance and reliability of our storage protocol stacks—spanning NVMe over Fabrics and Fibre Channel—ensuring Pure Storage remains the gold standard for enterprise connectivity. Collaborating closely with cross-functional hardware and software teams, you’ll mentor a high-caliber engineering squad to solve complex kernel-level challenges and influence the global Linux upstream community. WHAT YOU'LL DO Own the Protocol Lifecycle: Lead the development, maintenance, and optimization of Linux and VMWare initiator stacks (NVMeoF, FC-SCSI, iSCSI) and target drivers to ensure seamless, high-performance integration with Pure FlashArray. Drive System Resilience: Architect enhancements for Fibre Channel and NIC driver stacks that improve RAS (Reliability, Availability, and Serviceability), specifically focusing on multipathing logic and link health monitoring. Technical Leadership & Mentorship: Guide a team of senior and junior engineers through complex project deliveries, conducting deep-dive code reviews and setting the technical bar for C/C++ and Python development within the kernel space. Solve the Impossible: Act as the final escalation point for the most challenging system-level bugs found in the field or internal testing, u

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Engineering Manager for Drive Qualification, you will lead a high-performing Bangalore team dedicated to validating Everpure-developed SSDs across performance, reliability, and firmware maturity. In this impactful leadership position, you will own the end-to-end validation strategy for hyperscale and datastore programs, establishing a center of excellence for system-level robustness. Partnering closely with cross-functional firmware, hardware, and analytics teams globally, your mission is to deliver comprehensive qualification coverage that ensures our enterprise storage platforms launch with ultimate confidence and quality. WHAT YOU’LL DO Lead and Scale the Team: Coach, mentor, and grow a multi-level validation engineering team, building a culture of ownership, clear domain expertise, and continuous career development. Drive Validation Strategy: Own the execution roadmap for core qualification domains (including PCIe, NVMe/OCP, and power-loss robustness) across critical milestone gates from engineering samples to final product release. Foster Cross-Functional Alignment: Partner with global hardware, firmware, and program management stakeholders to align on test coverage, coordinate issue triage, and deliver clear risk assessments that dictate release readiness. Advance Automation and Infrastructure: Champion the expansion of Python and Linux-based automation frameworks, regression infrastructure, and data

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Manager of GTM Systems (Quote to Revenue), you will lead our core engineering team in Bangalore to architect and scale Everpure’s enterprise billing and revenue engine. You will serve as the critical technical bridge between US business stakeholders and our local engineering squad, embedding cutting-edge AI tools directly into the development lifecycle to drive unprecedented speed and automation. This hands-on leadership role puts you at the center of Everpure’s growth, directly impacting our lead-to-cash velocity and financial compliance across global markets. WHAT YOU'LL DO Lead and Scale AI-Accelerated Engineering: Direct a team of 5–8 cross-functional developers and QA engineers, integrating modern AI tools (such as Claude, Boomi AI, and Salesforce Agentforce) into daily workflows to drastically reduce code generation time, streamline unit testing, and elevate team performance. Architect End-to-End Quote-to-Revenue Solutions: Own the technical execution across Salesforce CPQ, Boomi middleware, and Zuora billing to optimize complex product catalogs, pricing waterfalls, automated quote generation, and subscription accounting. Bridge Global Stakeholder Alignment: Partner closely with US-based Product, Finance, and RevOps leaders to translate complex revenue operations and financial compliance goals into clear, scalable system designs and technical user stories. Ensure Platform Governan

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The FlashArray team builds an innovative, high-performance, and highly available portfolio of products designed for demanding, mission-critical applications. While we deliver a hardware storage array, over 90% of our engineering team focuses on software engineering. Our customers value FlashArray for its simplicity of management, continuous feature upgrades, and ability to stay on the cutting edge without downtime. Recently, we extended these capabilities into the public cloud with CloudSnap and Cloud Block Store for AWS, enabling customers to leverage cloud agility for both traditional IT and cloud-native applications. WHAT YOU’LL DO Design & Implement: Create innovative algorithms and technologies for high-performance systems targeting six-nines (99.9999%) reliability. End-to-End Ownership: Lead feature innovation from initial concept through to shipped product. Problem Solving: Analyze and resolve complex technical challenges through persistent problem-solving and technical insight. Collaborate & Deliver: Partner closely with smart, collaborative peers to deliver features that directly enhance customer experience and satisfaction. Learn & Grow: Continuously expand domain expertise in systems software within a supportive, knowledge-sharing environment. WHAT YOU BRING Software Development Experience: 3+ years of professional development experience using C, C++, Python, Go, Java, or related prog

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the FlashArray team to build high-performance, resilient storage software that powers mission-critical applications worldwide. As a core member of an agile engineering group, you will design and deliver zero-downtime algorithms that directly shape our enterprise storage and public cloud offerings. In this role, you will partner closely with global systems engineers and product teams to translate complex technical challenges into scalable, real-world solutions. Your work will directly impact how thousands of global enterprises manage, protect, and scale their data seamlessly. WHAT YOU’LL DO Design & Deliver Resilient Systems: Architect and implement high-performance algorithms for enterprise storage products, ensuring platform reliability, end-to-end delivery from concept to release, and six-nines availability. Expand Cloud Architecture: Extend core platform capabilities into public cloud environments (such as AWS), driving performance and agility for both traditional IT and cloud-native applications. Drive Problem Solving & Quality: Analyze and resolve complex systems software challenges, optimizing storage internals and contributing to continuous continuous platform upgrades. Collaborate & Mentor: Partner with multidisciplinary engineering peers to review code, refine architecture, and maintain high engineering standards across distributed software projects. WHAT YOU BRING Systems Programming Exp

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE To be a expert performance engineer to define and validate the industry-leading performance of our mission-critical FlashArray portfolio. You will be instrumental in extending our capabilities into the cloud, directly impacting customer adoption and satisfaction by ensuring our products meet the highest benchmarks. This high-visibility role involves close collaboration with Product Management and Solutions Engineering to translate real-world customer needs into engineering goals. WHAT YOU'LL DO Define and Drive Benchmarking Strategy: Establish comprehensive, next-generation performance benchmarking requirements and metrics for all FlashArray products across diverse platforms, ensuring we maintain a significant competitive edge in the market. Team Execution and Mentorship: Provide technical direction and leadership to a team of highly motivated engineers, fostering a culture of technical excellence, and ensuring timely delivery of high-quality, high-impact performance results. Validate Critical Customer Scenarios: Collaborate with Product Management, Solutions, and Sales Engineering to research and develop performance validation strategies that accurately model and confirm critical customer use cases and requirements, directly enhancing product readiness. Optimize System Performance: Oversee the deep-dive analysis of performance bottlenecks within the Linux storage and networking stack, iden