Customer Engineering Director in India

Account Manager Government Description - Job Summary • This role is responsible for developing and maintaining strategic relationships with partners while tailoring solutions to meet specific customer needs. The role provides partners with complex information about the organization’s offerings while collaborating with them to ensure long-term business success. The role drives sales growth through account planning and risk assessment, while mentoring junior team members. Responsibilities • Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations. • Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements. • Builds strategic relationships with the partner to ensure long-term business opportunities for the organization. • Partners and transforms potential leads into joint sales activities; creates, fills, and manages the funnel for deals with partners while achieving and/or exceeding quotas. • Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions. • Collaborates with partners to tailor solutions that address specific customer needs, including customization of products and services to align with client requirements. • Engages in transactional and relationship selling while working with and influencing a team of sales professionals. • Recruits new partners while providing risk assessment and business rationale for the organization’s investments. • Provides strategic guidance and insights to partner business managers and end-user sales teams regarding partners' capabilities, strengths, and market positioning. • Mentors junior team members, sharing insights, and providing guidance to support their professional growth and deve

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58751

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist-2 Overview Product Data & Analytics is a centralized global team that enables Mastercard product business units to make better data‑driven decisions. We build internal analytics partnerships that strengthen focus on business performance, portfolio and revenue optimization, initiative tracking, new product development, and go‑to‑market strategies. These capabilities are underpinned by our data platforms that enable insights to be delivered in a standardized, scalable, and cost‑efficient manner. Key Responsibilities Strategic Support • Design and implement value enablement frameworks that optimize pricing strategies, enhance pre-sales propositions, and ensure customer success. • Collaborate with global and regional teams to tailor solutions that meet regional business needs and align with Mastercard's objectives. • Provide data-driven insights and recommendations to optimize pricing, pre-sales strategies, and customer success outcomes. • Develop frameworks, project structures, and presentations to communicate key strategic initiatives. • Conduct data integrity checks and ensure quality and reliability in data used for analysis. • Translate complex business problems into analytical solutions that support strategic decision-making. Technical Leadersh

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an experienced program manager to lead a high-visibility strategic initiative spanning across the tech ecosystem. Reporting to the Head of Business Operations, India, you will establish and run these programs to deliver local value and global visibility. WHAT YOU'LL DO 1. Build and scale the Everpure’s first Startup Engagement Initiative: Operationalize the initiative by collaborating across VCs and startup incubators Imagine and develop offerings to accelerate growth and adoption and innovate avenues for co-development Collaborate with Everpure’s Corporate VC team to identify partnership, investment, or acquisition opportunities. Lead founder relations, launch events, community programming, and all PR/comms related to these initiatives. 2. Run Customer Collaboration hub Operationalize a platform for global customer connects with Everpure’s product organization Own the engagement, including in-person forums, virtual progress check-ins, platform-topic sessions, roundtables, and targeted use-case deep dives. Drive for high quality results by coordinating structured pre-work with account teams and internal stakeholders to tailor agendas to customer priorities and business context. Manage membership commitments, renewal reviews, program-health reporting, privacy and transcription consent, and other operating controls. WHAT YOU BRING You are a highly self motivated individual with excep

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

As a Principal NetSuite Consultant, you will be the senior functional authority for our manufacturing and distribution customer portfolio. You will lead complex ERP transformations end to end, from executive discovery through go-live, and mentor consultants across the team. You will advise customer stakeholders on manufacturing and distribution processes, and partner with sales on pre-sales scoping and solution architecture. Key Responsibilities: Lead executive-level discovery sessions and map manufacturing, distribution, and Core NetSuite requirements to recommended NetSuite configurations. Own the full project lifecycle for complex NetSuite implementations: solution design, configuration, and go-live readiness. Act as the senior subject matter expert for manufacturing processes: Shop Floor Control, BOM management, WIP and Routing, MRP, and Advanced Manufacturing. Guide distribution workflows, including Pick, Pack, Ship, Shipping labeling, Shipping Rate Sourcing, Demand Planning, and Landed Cost. Mentor senior consultants and analysts, and review their solution designs and configuration work across the portfolio. Partner with sales and account teams on pre-sales scoping, technical discovery, and Statement of Work (SOW) development. Identify project risks and technical constraints early, and work with delivery leadership to resolve them. Maintain executive-level customer relationships, and identify opportunities for platform optimization and expansion. Build reusable delivery assets, including blueprints and industry templates, for manufacturing engagements. Basic Qualifications: 7+ years of experience implementing and configuring NetSuite ERP, with a focus on Manufacturing and Wholesale Distribution. Strong expertise in Shop Floor Control, BOM management, WIP and Routing, MRP, and Advanced Manufacturing. Deep understanding of Order to Cash, Procure to Pay, and inventory valuation processes. Proven ability to lead executive-level discovery sessions, functional desig

Principal NetSuite Consultant | Non-Profit As a Principal NetSuite Consultant at Plative, you will be the senior functional authority for our nonprofit customer portfolio, including community foundations, food banks, and First Nations organizations. You will lead complex ERP transformations end to end, from executive discovery through go-live, and mentor consultants across the team. You will advise customer stakeholders on nonprofit finance and program processes, and partner with sales on pre-sales scoping and solution architecture. Key Responsibilities Lead executive-level discovery sessions and map fund accounting, grant management, and donor management requirements to recommended NetSuite configurations. Own the full project lifecycle for complex NetSuite implementations: solution design, configuration, and go-live readiness. Act as the senior subject matter expert for nonprofit finance: fund accounting, grant budgeting and reporting, restricted/unrestricted revenue, and multi-funder allocations. Guide program and grant workflows specific to community foundations, food banks, and First Nations/Indigenous organizations. Mentor senior consultants and analysts, and review their solution designs and configuration work across the portfolio. Partner with sales and account teams on pre-sales scoping, technical discovery, and SOW development. Identify project risks and technical constraints early, and work with delivery leadership to resolve them. Maintain executive-level customer relationships, and identify opportunities for platform optimization and expansion. Build reusable delivery assets, including blueprints and templates, for nonprofit engagements. Basic Qualifications 7+ years of experience implementing and configuring NetSuite ERP, with a focus on Nonprofit organizations, at least one full cycle implementation of NFP organization. Strong expertise in fund accounting, grant management, and restricted/unrestricted revenue recognition. Deep understanding of nonprof

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Role Overview We are looking for a Security Analyst to join the Bloomreach GIST (Global Information Security & Technology) team to help protect our environment from threats, vulnerabilities, and sophisticated attackers. Your work will have a significant impact on numerous customers across various e-commerce verticals and hundreds of millions of online users. As a core member of our globally distributed 24/7 Security Operations Team, you are expected to work from one of our India offices ( Bengaluru) or from home. This role is ideal for someone who has built a solid foundation in security operations and is ready to take the next step — owning more complex work, developing specialised skills, and contributing more meaningfully to the team's detection and response mission Your job will include, but

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the SDM Team The Service Delivery Management team at Bloomreach is the engine behind every successful customer implementation. We don't just manage projects — we orchestrate complex, multi-workstream implementations that bring Bloomreach's AI-powered platform to life for the world's leading brands. What makes our SDM team different in 2026: AI-native operations — We use Von (our AI copilot), automated processes, and intelligent workflows to eliminate manual overhead and focus on high-value delivery Agentic tooling — ClickUp automations, Slack-integrated utilization tracking, and automated retrospective analysis are standard operating procedure Commercial ownership — SDMs own the services metrics for their projects, identify upsell opportunities, author/ review SOWs, and drive revenue through delivery

About Groww: We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Job Description: Responsible for research and coverage of high end investment products, this role ensures the firm maintains a live universe of curated investment ideas, supported by data, rationales, and manager intelligence. Key Responsibilities: Track new product launches across MF, PMS, AIFs, Structured Products. Build and maintain a central repository of data, research, and collaterals.

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 56097

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58284

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51448