Customer Engineering Director in India

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role You'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship. Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience. What you'll do Write and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting content Work with the support team to spot common customer issues, close gaps in the KB, and decide what to update next Partner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the way Own one or two product areas as your main focus, and pitch in on shared areas when needed Create your own screenshots and short screen recordings to go with your writing Explain AI fe

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. We are seeking a versatile and accomplished Senior Full Stack Developer who thrives at the intersection of elegant user experiences and powerful backend systems. This role is for a technical polyglot who can architect complete solutions—from React-powered interfaces to AI-driven Python backends—and lead teams in building cohesive, production-ready applications that deliver exceptional value to our clients. The ideal candidate is equally comfortable crafting performant Next.js applications and designing scalable FastAPI services. You'll be the technical bridge between frontend and backend teams, ensuring seamless integration, consistent best practices, and end-to-end delivery excellence across our consulting engagements. Architect and deliver full-stack solutions using React/Next.js on the frontend and Python/FastAPI on the backend Build responsive, accessible React applications that consume and visualize data from Python-based APIs and services Develop robust

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the Role We are seeking an experienced and highly motivated Lead Consultant – Azure Infrastructure to lead cloud transformation initiatives, architect enterprise-scale Azure solutions, and provide technical leadership across migration, modernization, security, networking, and disaster recovery projects. The ideal candidate will possess deep Azure infrastructure expertise, strong consulting and stakeholder management skills, and a proven track record of delivering complex cloud engagements. This role requires a blend of technical leadership, architectural governance, customer engagement, and hands-on implementation expertise to drive successful cloud adoption and operational excellence. Key Responsibilities Azure Migration & Modernization • Lead large-scale Azure infrastructure migration programs, including lift-and-shift, re platforming, and cloud transformation initiatives. • Design and implement Azure IaaS solutions covering virtual machines, stor

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. We are looking for a highly skilled and detail-oriented Consultant – Quality Assurance to ensure the delivery of high-quality, secure, and reliable software solutions. The ideal candidate will have strong expertise in test strategy, automation frameworks, security testing, and AI-driven QA practices. This role requires close collaboration with cross-functional teams to drive quality across the SDLC while implementing modern automation and security standards. What You’ll Do: • Design, develop, and execute comprehensive test strategies, test plans, and test cases • Perform functional, regression, integration, system, and UAT testing • Lead and implement test automation frameworks to improve efficiency and coverage • Conduct Vulnerability Assessment & Penetration Testing (VAPT) – Expert Level (Preferred) to identify security risks • Integrate AI/ML-driven testing solutions for pre

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the role We are seeking a seasoned and visionary Senior Backend Developer to lead technical initiatives and drive innovation across our client projects. This role bridges technical excellence with client engagement— architecting sophisticated solutions, mentoring junior talent, and translating complex business requirements into scalable, AI-powered applications. The ideal candidate is not just a developer but a technical leader who understands business processes, modern development practices, and can help drive transformative value for our clients using cutting-edge Python technologies and AI frameworks. Job responsibilities Architect and design scalable applications using FastAPI, implementing advanced features and optimization strategies Lead the development of sophisticated AI workflows using LangChain, LangGraph, and related frameworks for production environments Build complex Streamlit applications with custom components, advanced data visualizatio

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the role We are seeking a proactive and experienced Senior App Modernization and DevOps Engineer to lead the transformation of legacy applications and drive the implementation of modern DevOps practices on Azure. This role requires strong expertise in cloud computing, application modernization, and containerization, with a particular focus on Azure Kubernetes Service (AKS) and Azure-native solutions. The ideal candidate will have a proven track record in modernizing enterprise applications and optimizing CI/CD pipelines within a cloud-first environment. Job responsibilities Application Modernization Support: Assist in the migration and modernization of legacy applications to Azure, working closely with senior engineers to refactor, rearchitect, and containerize applications. CI/CD Pipeline Assistance: Support the development, maintenance, and optimization of CI/CD pipelines using Azure DevOps, ensuring smooth integration and deployment processes. Infras

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results. WHAT YOU’LL DO Lead initial project scoping and analysis activities, including pricing exercises and impact assessments. Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials are included to achieve a cohesive solution. Conduct solution planning sessions to align cross-functional teams and ensure clarity in delivery objectives. Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings to ensure solutions are practical, aligned, and scalable. Act as the voice of the customer—translating business objectives into actionable Zinnia solutions that adhere to our IT and architectural frameworks. Identify opportunities for process improvement, inn

Senior NetSuite Consultant | Non-Profit As a Senior NetSuite Consultant at Plative, you will advise and implement NetSuite solutions for our nonprofit customers, including community foundations, food banks, and First Nations organizations. You will use deep knowledge of NetSuite's nonprofit capabilities and common sector integrations to guide customers through discovery, design, and delivery. Plative moves fast, so you will work on multiple projects at once, from inception to completion. Responsibilities Lead discovery sessions to map fund accounting, grant management, and donor management requirements to NetSuite configurations. Manage and deliver complex NetSuite implementation projects, including solution design and project management. Configure restricted and unrestricted fund tracking, grant budgeting, and revenue recognition for donations and grants. Guide customers through NetSuite for Nonprofits setup and leading sector practices. Delegate tasks to analysts and guide their work to ensure high-quality deliverables. Flag project limitations and issues early, and work with senior consultants and architects to resolve them. Prepare design documentation and present configuration recommendations to customers. Communicate delivery risks, including budget, schedule, and scope, to project managers and lead consultants. Guide testing approaches for internal QA and customer UAT. Advise customers on leading practices for board and funder reporting. Basic Qualifications Bachelor's degree in a relevant field, or equivalent experience. 5+ years of experience implementing NetSuite, with a focus on Nonprofit organizations and at least one full cycle implementation with a Nonprofit. Strong understanding of fund accounting, grant management, and restricted/unrestricted fund tracking. Strong communication and presentation skills for working with customers and team members. Ability to work independently and as part of a team. Proficient in spreadsheet-level data transformations.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... We are seeking a strategic, analytically rigorous individual to fill the role of a Strategic Insights Manager within the Commercial Strategy & Transformation team. This role will serve as a critical partner in driving a 360° view of business performance, supporting the Line of Business (LoB) Rhythm of the Business (RtB), and advancing high-impact commercial transformation initiatives. This individual will combine structured problem solving, data-driven insight generation, and cross-functional influence to accelerate growth, improve operational efficiency, and ensure accountability to transformational OKRs. Support the Rhythm of the Business (RtB) operating model (e.g., QBR preparation, earnings support, dashboard development) while advancing carved-out workstreams and transformation-focused analyses Lead efforts to gather, analyze, and interpret commercial performance data, customer insights, and market trends to identify actionable insights and synthesize at an executive level Develop detailed fact bases and standardized assessment approach to formulate initial data-driven hypotheses to guide strategic discussions and decision-making Create robust business cases and financial models to assess the feasibility, impact, and ROI of proposed transformation initiatives working closely with cross-functional stakeholders to validate assumptions, conduct sensitivity analysis, and present rec

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive cash flow performance and operational excellence as a Collections Analyst at Everpure, serving as a functional ERP subject matter expert and global portfolio owner. In this high-impact position, you will bridge hands-on collections strategy with systems optimization to maximize liquidity and strengthen receivables health. Collaborating cross-functionally with Sales, Billing, Credit, CX, and Legal teams, you will turn complex financial data into proactive strategies that mitigate risk and deliver positive customer outcomes. WHAT YOU'LL DO Drive Portfolio Performance & Cash Flow: Manage a global commercial portfolio end-to-end, executing proactive dunning strategies and prioritizing high-exposure aging accounts to accelerate cash collections and reduce past-due balances. Resolve Multi-Party Disputes & Deductions: Partner with Sales, Billing, and Legal teams to investigate and resolve complex payment discrepancies, credit memo requests, and withholding tax reconciliations, protecting revenue integrity. Optimize ERP & Workflow Systems: Act as the functional ERP subject matter expert for AR and collections workflows, enhancing system usage, dunning automation, and data tracking to streamline operational efficiency across the team. Mitigate Credit Risk & Guide Order Decisioning: Evaluate customer payment trends and financial risk to advise credit teams on order hold/release statuses, balancing comm

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Platform Support Specialist, you will play a critical role in supporting the ServiceNow platform. Your primary responsibility will be managing and resolving L2 incidents and the technical development and delivery of run-the-business (RTB) enhancements and keep-the-lights-on (KTLO) items. This role requires a hands-on, customer-focused individual with strong problem-solving skills who can manage platform support, troubleshooting, and system administration in a fast-paced, collaborative environment. You will also have opportunities to expand your skillset in many different directions within the ServiceNow ecosystem. WHAT YOU'LL DO Incident Monitoring & User Support: Provide second tier support for ServiceNow Actively monitor incident queue for escalations from the L1 teamTroubleshoot and resolve L2 issues related to ServiceNow (CMDB, CSM, WSD, ITSM, HRSD, LSD, among others) and L2 issues regarding ServiceNow integrations (SAP, Workday, NICE InContact, among others) Escalate complex or unresolved issues and requests for enhancement to the appropriate L3 teams, ensuring prompt follow-up and, when possible, a resolution.Maintain strong communication with users, providing clear guidance, solutions, and updates on issue resolution or feature requests.Participate in L2 on-call rotation to respond to critical incidents raised from the primary L1 on-call team in off-hours Run the Busine

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a dynamic and highly skilled Partner Readiness Technical Lead to design the knowledge foundations that power Everpure's global partner ecosystem. This role sits at the intersection of partner enablement, knowledge architecture, instructional design, and AI. Rather than simply creating learning content, you will architect how partner knowledge is captured, structured, connected, and delivered across multiple experiences—including instructor-led training, digital learning, just-in-time guidance, and conversational learning agents. As part of the Global Partner Enablement team, you will work closely with product management, product marketing, subject matter experts, instructional designers and partner field teams to transform complex product and solution knowledge into scalable, reusable, AI-ready learning assets. This position is ideal for someone who thrives on turning complexity into clarity, brings a systems-thinking mindset to learning design, and can balance technical depth with instructional simplicity. Success in this role means building knowledge once and enabling it to be consumed everywhere—by partners, instructors, search, recommendation engines, and conversational AI. Please note that this is a technical lead role requiring deep technical expertise in storage and data management. This is NOT a instructional designer role or an external customer facing role. Thi

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. Role Overview We are expanding our team by hiring a Regional Payroll Specialist—a collaborative, proactive team member who brings hands-on payroll expertise, fresh thinking, and a passion for continuous improvement. Reporting to the Regional Payroll Manager, you will support our APAC payroll operations by coordinating and processing payroll activities across assigned countries. This role requires solid experience managing payroll across multiple APAC jurisdictions, especially India, strong customer-facing skills, and the ability to contribute meaningfully to vendor consolidation and operational enhancement initiatives. You will work closely with HR and Finance teams on payroll-related matters, including onboarding, terminations, adjustments, compliance checks, and stakeholder support. Key Responsibilities Serve as the first point of interaction with payroll partners and ensure the accuracy and

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. You will be the product manager working closely with the team whose mission is to strengthen and optimize site infrastructure by delivering essential upgrades, resource efficiency, and scalable solutions. You will be responsible for the direction and roadmap of a component of the Appian Cloud data plane that ensures reliable, high-performance operations for all Appian Cloud customer sites. This role is specifically focused on the cloud-native persistence and messaging layer. You will oversee the backend sub-systems—including technologies like S3 and Redis—that power the platform's internal data plane and core services. This component of the software is not directly user-facing but has strong implications on the scalability and reliability requirements our customers expect. What you will be doing: Prioritize and Define: Work on an agile team to prioritize, define, and ensure the success of infrastructure and managed services features for a high-level strategic roadmap. Stakeholder Collaboration: Prioritize what we should build and when by collaborating with stakeholders on product vision and strategy, while taking customer feedback into account. Technical Discussions: Define how infrastructure features will work through close collaboration with engineers in design sessions an