Jobs in India

Customer Experience Associate in India

1,305 active opportunities · Updated October 2026

Explore current customer experience associate jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.

CC
📍 Hyderabad, Telangana, India· Full-time
✓ Quality checked

Looking for reliable catering services for your special occasion? Chinnam’s Caterers is a trusted name offering professional and high-quality wedding catering and event catering solutions in Hyderabad. We specialize in creating memorable dining experiences with delicious food, elegant presentation, and seamless service. Our catering services cover a wide range of events including weddings, receptions, engagements, corporate events, birthday parties, and family functions. We provide both vegetarian and non-vegetarian menus, carefully curated to suit your preferences and guest requirements. From traditional Indian cuisines to customized menu options, every dish is prepared using fresh ingredients and authentic flavors. Chinnam’s Caterers is known for its attention to detail, hygiene standards, and commitment to customer satisfaction. Our experienced team manages everything from menu planning and food preparation to timely service, ensuring your event runs smoothly without any stress. We offer flexible catering packages designed to match different budgets while maintaining premium quality. Located in Madeenaguda, Hyderabad, Telangana, we proudly serve clients across the city with dedication and excellence. Whether you are planning a grand wedding or a small celebration, our catering services are designed to impress your guests and make your event unforgettable. Contact Chinnam’s Caterers today to book the best catering services for your upcoming wedding or event! visit us; https://maps.app.goo.gl/Ehsq7aKimCF7ThT89

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📍 Bengaluru, India
✓ High-confidence listingCompany trend -69.6%
Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales,social, compliance, risk, platforms and partnership & economics. The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, experimentation, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing. The Difference You Will Make ACOE is seeking a Lead, Advanced Analytics, Marketplace to help Airbnb enable travel for millions of guests and hosts on our platform. This individual will play a pivotal role in supporting strategic business and product initiatives through detailed data analysis, metrics creation, statistical modeling, and the development of reporting tools and metrics. The individual will be instrumental in driving business and product decisions across topic areas across the company. A Typical Day Design and build metrics / dimensions to monitor product and business performance. Build sophisticated reporting, analytical tools, and dashboards that emp

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📍 Gurugram, India
✓ Quality checkedCompany trend -55.3%

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Scientist II Role Overview Build and productionize enterprise-grade AI and Generative AI solutions for Mastercard. This role combines strong software engineering with model fine-tuning, Databricks-based ML engineering, AWS deployment, and end-to-end MLOps. Key Responsibilities Design, develop, test, and maintain scalable AI/ML applications, APIs, and reusable engineering components. Fine-tune and evaluate foundation models using techniques such as LoRA, QLoRA, PEFT, and supervised fine-tuning. Build RAG solutions, embeddings workflows, vector-search applications, and AI agents. Create end-to-end ML pipelines for data preparation, training, evaluation, deployment, monitoring, and retraining. Use Databricks, PySpark, MLflow, Unity Catalog, Workflows, Vector Search, and Model Serving for governed model development and operations. Implement CI/CD, automated testing, observability, model monitoring, and production support practices. Partner with data science, engineering, product, security, privacy, and governance teams to deliver reliable and responsible AI solutions. Required Skills & Experience 3–4 years of experience in AI/ML engineering, software engineering, data science, or a related field. Strong Python, SQL, object-or

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev's Partnership and Tech Alliances team is scaling a growing portfolio of strategic partnerships across a tiered partner model. We are looking for an owner to bring structure, rigor, and repeatability to how we build and run partner programs. What you'll do Design partner programs across our tiered partner portfolio - joint GTM programs, co-sell and marketplace motions, competency/certification programs, and enablement initiatives. Own program execution end-to-end: build the plan, coordinate stakeholders across partner and internal teams, track milestones, and drive to outcomes. Build the operational backbone - partner tracking, program dashboards, cadences, reporting, and process - so the team runs with rigor and visibility. Translate partnership strategy into structured, measurable programs with clear owners, timelines, and success metrics. Maintain the source-of-truth view of partner program status, priorities, and results for leadership What you'll bring 5 to 10 years of experience in program management, strategy & operations, or sales operations - ideally in SaaS, cloud, or AI. A builder's mindset: you create programs and processes where none exist and make them repeatable. Stro

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for a Quality Architect/Lead with hands-on experience building quality systems and has deep expertise in building and scaling test automation frameworks.The role requires an individual who applies systems thinking to solving complex problems. They should be able to understand the product from various perspectives and be able to effectively create testing programs that validate not just functionality but performance, reliability and user experience.DevRev is building a next generation AI native product that requires us to build novel test systems for the Agent AI platform. The role is mult-faceted and is going to continuously evolve with time. What you'll do Test Case Design and Documentation Actively use AI and intelligent agents to accelerate test generation, test maintenance, and coverage expansion. Leverage LLMs to convert requirements, user stories, and production incidents into high-quality automated test cases. Reduce reliance on manual test case creation by introducing AI-assisted automation workflows, with human review and ownership. Apply AI to optimize test selection, prioritization, and execution based on risk, code changes, and historical failures. Use AI to assist in identi

AWSGCPCI/CDGit
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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Title: Assistant – Operations Employment Type: Contract (12 months) Location: Bengaluru, India Work Type: Office-based Experience: 1–1.5 years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities • Biometric & Access Management: Manage biometric attendance systems and employee access control. Activate access for new joiners and deactivate access for exiting employees. Coordinate maintenance and troubleshooting of biometric devices. Maintain and update biometric and access trackers. • CCTV Monitoring & Maintenance: Monitor CCTV systems and ensure proper functioning. Maintain CCTV time synchronization and recording accuracy. Coordinate with vendors/service providers for maintenance and issue resolution. • Security & Housekeeping Coordination: Supervise security and housekeeping operations. Manage attendance and manpower allocation for security/HK staff. Ensure workplace cleanliness, safety, and operation

AILeanFinanceClinical
OI
📍 Pune, Maharashtra, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Overview: We are seeking an experienced Azure Cloud Application Architect to design and implement enterprise-grade, cloud-native solutions using Azure services. This role involves defining best practices for architecture, governance, security, and cost optimization while enabling CI/CD and Infrastructure as Code. You will provide technical leadership, mentor teams, and act as a trusted advisor to clients, driving modernization, migration, and innovation initiatives. The position also includes pre-sales and post-sales engagement, building strategic partnerships, and contributing to thought leadership through white papers and presentations. Experience : 10+ years Key Responsibilities: Design and implement cloud-native application architectures using Azure services (App Services, AKS, Functions, Service Bus, etc.). Collaborate with stakeholders to translate business requirements into technical solutions. Establish governance, cost optimization, and security best practices for Azure applications. Work closely with DevOps teams to enable CI/CD pipelines and infrastructure as code (IaC). Provide technical leadership, mentoring, and guidance to development teams. Define and implement best practices architecture design, deployment, and operations. Design highly available, scalable, and cost-effective cloud solutions meeting business requirements. Collaborate with cross-functional teams, including DevOps, development, and business units, to align cloud solutions with organizational goals. Analyse complex technical issues, provide recommendations, and lead the resolution efforts for cloud-related challenges. Build capabilities, offerings, service accelerators and differentiators. Build a go-to-market strategy that highlights our cloud offerings that best support our customers' challenges. Innovation and Thought leadership, bringing out white papers, blogs, presentations, and collaterals. Responsible for delivering solutions archi

AzureCI/CDAIGo
AC
📍 Chennai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Experience Specialist – Global Alliances & Channels Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Hybrid About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to build, sell, and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Enablement Support Specialist, you will work closely with our Partner Experience Leader to help drive readiness across our global ecosystem. This role moves beyond standard coordination into a high-impact position where you will analyze performance metrics, manage programmatic workflows, and troubleshoot critical ecosystem resources to ensure our partners can seamlessly solve their customers' biggest challenges. What You’ll Do Partner with the Partner Experience Leader and Partner Sales Enablement team to guide, streamline

AWSGitAIExcel
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📍 Pune, India· Full-time
✓ High-confidence listing
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Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role As part of the broader Addepar Data Management & Quality organization, the Data Client Support team is responsible for ensuring our customers receive first-class support experience and are able get the most value out of their data in Addepar. The Data Client Support team sits at the nexus of Addepar's activity and requires daily communications with clients, data providers, and other personnel across the company. Important : This role requires for you to be in office 3 days per week in Pune. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Address client inquiries related to Addepar’s portfolio data feeds and on general data product functionalities within established SLAs. Manage and complete requests from internal Data teams that require client outreach and/or action to resolve data verification issues. Investigate client reported bugs and data processing issues, and triage with Engineering & Product when needed. Partner with Account Managers, Solutions Architects, and other members of GTM to drive alignment on data related escalations and ensure positive outcomes for clients.

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📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Forward is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin — a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward is currently seeking experienced Java developers to work as part of our Network team. Responsibilities Help bring the best ideas from the software development world into the networking industry. Contribute to our code base, systems and software architecture as a member of our engineering team. Help create and optimize network device models for different device vendors and protocols. Help create infrastructure needed to configure, collect and test network devices. Work with peers who are experts in Networking, Distributed Systems, Big Data and Search. Requirements 5+ years of work experience in software development 3+ years of work experience with Java BS in Computer Science or related degree Solid software engineering experience with large code bases Basic understanding of networking and TCP/IP. Strong verbal and written communication skills. Nice to haves Working knowledge of how switches, routers, firewalls or load balancers work. Experience working with networking protocols such as BGP/OSPF/IS-IS, IPv4/IPv6, MPLS, VLAN, VXLAN, etc. This position is a re

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📍 Pune, Maharashtra, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Senior Software Engineer with deep IPv6 expertise to lead the design, implementation, and hardening of IPv6 capabilities across the Sonicwall firewall firmware stack. As a Principal Engineer, you will be the technical authority for IPv6 feature parity, protocol correctness, and interoperability across SonicWall Next-Generation Firewall (NGFW) platforms. This role is ideal for engineers with hands-on experience delivering IPv6 in high-performance router, switch, or carrier-grade networking products who are looking to apply that expertise in the embedded network security domain. Responsibilities Lead IPv6 Architecture & Feature Delivery — Own end-to-end design and implementation of IPv6 features across the Sonicwall frewall networking stack, including IPv6 routing, interface addressing, DHCPv6, NDP, MLDv2, and IPv6 Policy-Based Routing (PBR). Drive IPv6 Feature Parity — Identify and close gaps between IPv4 and IPv6 feature sets across subsystems — including VPN Tunnel Interfaces, IPsec/IKEv2, SSL-VPN, Syslog, SNMP, and NAT64 — ensuring consistent dual-stack and

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📍 Pune, Maharashtra, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Roles & Responsibilities Design, deploy, and manage AWS cloud infrastructure and Kubernetes (EKS) environments. Build, maintain, and optimize GitLab CI/CD pipelines for automated deployments. Implement DevSecOps best practices, including infrastructure security, vulnerability management, and compliance controls. Monitor, troubleshoot, and improve platform reliability, performance, and scalability. Deploy and manage cloud-native applications, databases, and supporting services. Collaborate with development teams on architecture, deployment strategies, and production readiness. Drive infrastructure automation using Infrastructure as Code (Terraform). Support incident management, root cause analysis, and operational excellence initiatives. Mandatory Requirements 5+ years of hands-on DevOps/DevSecOps experience in production environments. Strong expertise with AWS services including EKS, EC2, S3, CloudFront, WAF, Lambda, and VPC. Minimum 3+ years of Kubernetes experience, preferably Amazon EKS. Hands-on experience building and managing GitLab CI/CD pipelines. Strong Linux administration and troubleshooting

PythonSQLAWSKubernetes
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📍 Gurugram, India· Full-time
✓ High-confidence listingCompany trend -69.6%

From ₹5L/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a member of the Airbnb Customer Support team, you'll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for: Accessible support that’s easy to find Faster resolution, preferably first time A team that’s there for them in times of urgent need Support that’s built around them The Difference You Will Make: Provide courteous and efficient service to the worldwide Airbnb community Be a first point of contact to handle and resolve customer complaints Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations Identify and escalate issues appropriately Compose thoughtful and accurate messages or customize prepared responses to customer emails Utilize available resources to research and troubleshoot problems effectively Investigate from the existing knowledge resources to provide resolution Mediate situations between users with empathy and fairness Monitor and control numerous concurrent tasks in tandem Be ambassadors embodying knowledge, empathy, and accountability Proactively strive to meet targets and goals independently A Typical Day: Job Family : Operations (Resolutions) Inbound and outbound calling process, messages and email support Resolving customer queries in a timely manner 24x7 shifts with rotational week offs, primarily supporting North America time zones Navigate competing priorities in all kinds of environment Job location: Gurgaon Your Expertise: Graduate with

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📍 India· Full-time
✓ Quality checkedCompany trend -17.6%

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings Join Our Team Ready to build the future of eCommerce? Join GoDaddy's global eCommerce platform team and help power the critical systems behind catalog, pricing, ordering, provisioning, and renewals for millions of customers worldwide. Reporting to a Director of Product Management, you'll help enhance every stage of the customer journey while driving innovative agentic solutions that improve experiences, unlock growth opportunities, and redefine what's possible in digital commerce. If that sounds exciting, we'd love to meet you What you'll get to do... You'll lead product initiatives across GoDaddy's eCommerce platform, shaping the roadmap and driving execution for capabilities spanning catalog, pricing, ordering, provisioning, and renewals. We'll count on you to guide features from discovery through launch, making sure requirements are well-defined and that what we ship meets both customer and business goals You'll partner closely with our engineering teams and other cross-functional collaborators to define requirements, prioritize the backlog, and deliver solutions that balance customer needs, business goals, technical dependencies, and platform investments. We rely on data, experimentation, and customer insight to guide our decisions, so you'll use these tools to validate opportunities, define success metrics, and continuously refine our approach based on what we learn Because our team spans the US, Romania, India, and other partner organizations, you'll build alignment across time zones and cultures, and you'll help support platform reliability

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📍 Uttar Pradesh, India· Full-time
✓ Quality checked

About Us Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology. About the Role We are looking for a strategic, customer-focused and data-driven Product Manager to own and scale products and experiences for Paytm’s offline merchant ecosystem. The role will be responsible for defining product strategy, identifying customer and business opportunities, building product roadmaps and driving end-to-end execution across the product lifecycle. The candidate will work closely with Engineering, Design, Data, Business, Operations and other cross-functional teams to build products that improve merchant adoption, engagement, productivity and retention. The ideal candidate will combine strong product thinking with analytical ability, customer empathy and execution excellence. This is a high-ownership role that requires the ability to translate complex business problems and merchant needs into simple, scalable and impactful product solutions. Key Responsibilities Own the end-to-end product lifecycle across discovery, ideation, prioritization, development, launch and continuous iteration. Define product vision, strategy and roadmap for key merchant-facing products and journeys within the Offline Merchants / EDC ecosystem. Identify merchant pain points and business opportunities through customer research, product analytics, market insights and stakeholder inputs. Translate customer and business requirements into clear product requirements, user stories, product specifications and actionable roadmaps. Work closely with Engineering, Design, Data Science, Business, Operations and other teams to drive timely and high-quality product execution. Define and track key product metrics across acquis

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