Jobs in India

Customer Experience Associate in India

1,220 active opportunities · Updated October 2026

Explore current customer experience associate jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.

JT
📍 Delhi, India
✓ Quality checkedCompany trend -100%

Key Responsibilities Generate sales by converting travel inquiries into confirmed bookings. Promote domestic and international holiday packages to prospective customers. Understand customer travel preferences and recommend suitable itineraries. Prepare travel quotations, itineraries, and cost estimates. Follow up with leads through phone calls, email, WhatsApp, and other communication channels. Meet monthly and quarterly sales targets. Coordinate with suppliers, hotels, airlines, and transport partners to ensure seamless travel arrangements. Maintain accurate customer records and update the CRM system. Resolve customer queries and provide excellent pre-sales and post-sales support. Stay updated on travel trends, destinations, visa requirements, and promotional offers.

JT
📍 India
✓ Quality checkedCompany trend -100%

Roles & Responsibility • Booking the Enquires received from Customers and coordinate with Engineering Dept. • Preparation of offer and send it to the Customer. • Booking the Manufacturing Order (M.O) received from Customers and ensure the dispatch date of the material to the customer. • Follow up with Shop and ensure that our material will prepare on time. • Ensure timely dispatch of Customer’s Order by tracking up with shop. • Preparing Monthly Machine Shop Urgencies for every month for Components and Press Shop Urgencies for Boards to take up for production. • Coordinate with Customers for Dispatch Clearance of Components which are ready for dispatch. • Doing Vendor Registrations for New / Existing Customers. • Keeping records of old files and maintain proper filing of our zone. Interested Candidates can contact on 8815151635 or share CV on

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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 India· Full-time
✓ Quality checkedCompany trend -93.3%

About the Team The Applied AI Engineering team partners closely with customers to help them turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across strategy, solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies. The Digital Natives segment serves technology and software companies that are building AI into the core of their products and businesses. These customers are often highly technical, move quickly, and are among the earliest adopters of OpenAI’s newest capabilities. Our Applied AI Engineers work directly with their engineering, product, and technical leadership teams to identify high-impact opportunities, solve complex technical challenges, and bring ambitious AI applications into production. About the Role We are seeking a Manager, Applied AI Engineering (Digital Natives) to lead the team responsible for the technical success of our most strategic technology and software customers in the Americas. In this role, you will lead a team of Applied AI Engineers who work hands-on with customers to design, build, evaluate, and scale AI applications. You will help determine where deep technical partnership can unlock the greatest customer and business impact, while developing repeatable approaches that allow the team to support a broad and fast-moving customer segment. As a manager, you will set the strategy and operating model for the team, coach and develop engineers, and serve as a senior technical partner to customers and internal stakeholders. You will work closely with Sales, Product, Engineering, and Research to connect what we learn from customers with OpenAI’s product direction and help customers take advantage of our newest capabilities. Success in this role will be measured by meaningful production applications, sustained adoption and usage, strong customer outcomes, and

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AG
📍 Mumbai, Maharashtra, India
✓ Quality checkedCompany trend -84.3%

The Incharge – Administration (Project/Sales) is responsible for overseeing site administration, facility upkeep, customer interactions, and compliance management at project and sales offices. This role ensures seamless site operations, coordination with local authorities, property tax management, labour compliance, and fire safety regulations. The incumbent will also manage housekeeping, security, vendor coordination, and infrastructure maintenance, ensuring a smooth operational environment for both internal stakeholders and customers. Source: Adani Group | Job ID: 59131

H
📍 Bengaluru, KARNATAKA, India
✓ Quality checkedCompany trend -52.6%

Account Manager Government Description - Job Summary • This role is responsible for developing and maintaining strategic relationships with partners while tailoring solutions to meet specific customer needs. The role provides partners with complex information about the organization’s offerings while collaborating with them to ensure long-term business success. The role drives sales growth through account planning and risk assessment, while mentoring junior team members. Responsibilities • Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations. • Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements. • Builds strategic relationships with the partner to ensure long-term business opportunities for the organization. • Partners and transforms potential leads into joint sales activities; creates, fills, and manages the funnel for deals with partners while achieving and/or exceeding quotas. • Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions. • Collaborates with partners to tailor solutions that address specific customer needs, including customization of products and services to align with client requirements. • Engages in transactional and relationship selling while working with and influencing a team of sales professionals. • Recruits new partners while providing risk assessment and business rationale for the organization’s investments. • Provides strategic guidance and insights to partner business managers and end-user sales teams regarding partners' capabilities, strengths, and market positioning. • Mentors junior team members, sharing insights, and providing guidance to support their professional growth and deve

Salesforce
H
📍 Bengaluru, KARNATAKA, India
✓ Quality checkedCompany trend -52.6%

Executive Escalatons Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process im

AzureLinux
H
📍 Bengaluru, KARNATAKA, India
✓ Quality checkedCompany trend -52.6%

Executive Escalations Manager Description - Job Summary • This role is responsible for independently handling complex customer issues, resolving intricate technical problems related to hardware and software, and providing comprehensive responses about services, products, and technical matters. The role guides customers proactively and maintains customer relationships, while also coordinating work and leading complex requests. The role also contributes to process improvements, and mentors lower-level roles for optimal organizational performance. Responsibilities • Addresses complex customer issues independently, ensuring adherence to established protocols. • Resolves difficult and complex technical problems related to hardware and software through interactions with customers and proactive notification systems. • Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranty coverage through mission-critical support. • Guides customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements. • Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users. • Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively. • Coordinates departmental work, identifies improvement opportunities, and ensures effective business controls for streamlined processes. • Leads and assigns responsibilities for complex requests, contributing innovative concepts, and implementing changes for process i

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Team Product Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 7% of India’s households shop with us. 😉 We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our team is driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for a Product Manager I who is passionate about solving high-impact problems in a fast-paced start-up environment with a high degree of autonomy. This is inherently a cross-functional leadership role where you will work closely with teams such as software engineering, UX design, category management, marketing, operations, finance, etc. to bring a new product to life. What you will do Analysis, customer interviews, user research, competition analysis and other qualitative/quantitative techniques. Problem Identification & Prioritization: Adopt a structured approach to identify what problems need to be solved and break them down into smaller chunks. Prioritize what problems need to be solved now vs. later. Solution Discovery: Facilitate a process to come up with the best technology-led ideas to solve the prioritised problems. Harness the creativity of not just yourself but of other teams such as design, engineering., business, etc Be willing to

AG
📍 Mumbai, Maharashtra, India
✓ Quality checkedCompany trend -84.3%

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58751

M
📍 Gurugram, India
✓ Quality checkedCompany trend -50%

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist-2 Overview Product Data & Analytics is a centralized global team that enables Mastercard product business units to make better data‑driven decisions. We build internal analytics partnerships that strengthen focus on business performance, portfolio and revenue optimization, initiative tracking, new product development, and go‑to‑market strategies. These capabilities are underpinned by our data platforms that enable insights to be delivered in a standardized, scalable, and cost‑efficient manner. Key Responsibilities Strategic Support • Design and implement value enablement frameworks that optimize pricing strategies, enhance pre-sales propositions, and ensure customer success. • Collaborate with global and regional teams to tailor solutions that meet regional business needs and align with Mastercard's objectives. • Provide data-driven insights and recommendations to optimize pricing, pre-sales strategies, and customer success outcomes. • Develop frameworks, project structures, and presentations to communicate key strategic initiatives. • Conduct data integrity checks and ensure quality and reliability in data used for analysis. • Translate complex business problems into analytical solutions that support strategic decision-making. Technical Leadersh

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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Summary Support enterprise customers as they adopt BugSnag to improve application stability and software quality. Partner with Sales to deliver technical demonstrations, proof of concepts, and customer evaluations. Build expertise in observability, troubleshooting, and customer-facing solution engineering while growing your technical career. Product Introduction BugSnag helps engineering teams proactively monitor application stability by identifying, prioritizing, and resolving software errors across web,

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📍 Ahmedabad, Gujarat, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Summary Support enterprise customers as they adopt BugSnag to improve application stability and software quality. Partner with Sales to deliver technical demonstrations, proof of concepts, and customer evaluations. Build expertise in observability, troubleshooting, and customer-facing solution engineering while growing your technical career. Product Introduction BugSnag helps engineering teams proactively monitor application stability by identifying, prioritizing, and resolving software errors across web,

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📍 India· Full-time
✓ High-confidence listing

From $18K/yr

Quick readStrong listing-quality and freshness signals

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Role Overview We are looking for a Security Analyst to join the Bloomreach GIST (Global Information Security & Technology) team to help protect our environment from threats, vulnerabilities, and sophisticated attackers. Your work will have a significant impact on numerous customers across various e-commerce verticals and hundreds of millions of online users. As a core member of our globally distributed 24/7 Security Operations Team, you are expected to work from one of our India offices ( Bengaluru) or from home. This role is ideal for someone who has built a solid foundation in security operations and is ready to take the next step — owning more complex work, developing specialised skills, and contributing more meaningfully to the team's detection and response mission Your job will include, but

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📍 India· Full-time
✓ High-confidence listing

From $18K/yr

Quick readStrong listing-quality and freshness signals

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the SDM Team The Service Delivery Management team at Bloomreach is the engine behind every successful customer implementation. We don't just manage projects — we orchestrate complex, multi-workstream implementations that bring Bloomreach's AI-powered platform to life for the world's leading brands. What makes our SDM team different in 2026: AI-native operations — We use Von (our AI copilot), automated processes, and intelligent workflows to eliminate manual overhead and focus on high-value delivery Agentic tooling — ClickUp automations, Slack-integrated utilization tracking, and automated retrospective analysis are standard operating procedure Commercial ownership — SDMs own the services metrics for their projects, identify upsell opportunities, author/ review SOWs, and drive revenue through delivery

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📍 India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Company We are building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers by deploying AI agents to personalize the entire customer journey. We are taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. Powered by our core AI engine, we enable consistent, autonomous personalization across retail, financial services, hospitality, and gaming for more than 1,400 global brands. About the Team: Dashboard Team The Dashboard Team is responsible for building and evolving the customer-facing applications that power the Bloomreach platform. We create intuitive, reliable, and scalable user interfaces that enable customers to configure, manage, and op

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