Jobs in India

Customer Experience Manager in India

1,305 active opportunities · Updated October 2026

Explore current customer experience manager jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.

JT
📍 Goregaon East, Maharashtra, India
✓ Quality checkedCompany trend -100%

$15K – $22K/yr

We are looking for a Inside Sales Co-Ordinator in a pharma company who supports the sales force by processing orders, managing field force documentation, preparing MIS sales reports, and tracking inventory . They act as a liaison between sales, manufacturing / supply chain, and customers to ensure smooth order execution . Key Responsibilities :- 1.) Providing support to the sales team for proposal building 2.) Cold calling prospective clients to initiate sales opportunities 3.) Handling the quotations proposals, and payments 4.) Handling customer queries as per the product information required, submitting quotations & follow ups 5.) Co-ordination with field engineers and customers Skills & Software knowledge :- 1.)Freshers or Experienced both are welcome 2.)Good written and verbal communication skills 3.)Strong organizational skills and the ability to multi - task 4.)Good time management skills and the ability to prioritize work 5.)Sound knowledge of ERP software & Excel

ExcelSupply Chain
O
📍 Bengaluru, India· Full-time
✓ Quality checkedCompany trend -72.3%

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Job Description Okta is seeking a Senior Software Engineer to build, style, and maintain our documentation site’s frontend, infrastructure, CI/CD pipelines, and publishing processes. You will manage and scale our product and developer documentation platforms and support internal customers such as the Information Development technical writers and other Builder Experience teams who contribute to Okta’s product content. You will also implement frontend changes to improve the user experience, appearance, and functionality on the help.okta.com and developer.okta.com sites. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (minimum of 2 days onsite per week) Key Responsibilities A Senior Software Engineer at Okta is responsible for building, maintaining, and improving the infrastructure for technical documentation sites. This includes: Building, maintaining, and improving the documentation site’s infrastructure, CI/CD pipelines, and release processes. Supporting internal customers such as the Builder Experience teams with their structured authoring platforms and automation. Ensuring the technical writers are not blocked in their day-to-day work. Providing cross-regional support to various Builder Experience teams. Collaborating with DocTool Leads to maintain and improve the user experience for Okta's documentation sites, supporting content structure, and versioning for multiple products and global audiences. Minimum knowledge, skills, and abil

JavaScriptTypeScriptPythonJava
C
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Job Title: Assistant – Operations Employment Type: Contract (12 months) Location: Bengaluru, India Work Type: Office-based Experience: 1–1.5 years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centers and satellite offices in the United States, Mexico, the United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities • Biometric & Access Management: Manage biometric attendance systems and employee access control. Activate access for new joiners and deactivate access for exiting employees. Coordinate maintenance and troubleshooting of biometric devices. Maintain and update biometric and access trackers. • CCTV Monitoring & Maintenance: Monitor CCTV systems and ensure proper functioning. Maintain CCTV time synchronization and recording accuracy. Coordinate with vendors/service providers for maintenance and issue resolution. • Security & Housekeeping Coordination: Supervise security and housekeeping operations. Manage attendance and manpower allocation for security/HK staff. Ensure workplace cleanliness, safety, and operation

AILeanFinanceClinical
AC
📍 Chennai, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Global Experience Specialist – Global Alliances & Channels Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier AI-Powered Process Automation platform. Location: Chennai, India | Work Model: Hybrid About the Team The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about driving digital transformation by bringing Appian solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to build, sell, and deliver Enterprise-Grade Orchestration at scale. The Opportunity At Appian, our values of Intensity and Excellence define who we are. We set high standards, approach challenges with ambition, and hold ourselves accountable to achieve the best results. As a Global Enablement Support Specialist, you will work closely with our Partner Experience Leader to help drive readiness across our global ecosystem. This role moves beyond standard coordination into a high-impact position where you will analyze performance metrics, manage programmatic workflows, and troubleshoot critical ecosystem resources to ensure our partners can seamlessly solve their customers' biggest challenges. What You’ll Do Partner with the Partner Experience Leader and Partner Sales Enablement team to guide, streamline

AWSGitAIExcel
RS
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives. Lead, coach, and develop a full team of L1 Support Representatives, including performance management. Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance.

AWSRestAIGo
G
📍 India· Full-time
✓ High-confidence listingCompany trend -17.6%
Quick readStrong listing-quality and freshness signals

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team… GoDaddy powers the world’s largest cloud platform dedicated to small, independent ventures. With nearly 21 million customers worldwide and over 84 million domain names under management! GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company visit www.GoDaddy.com . Our Domain Search team (internally known as the Find team) is looking for a Senior Software Engineer to join us in building and improving one of GoDaddy’s most strategically critical platforms. Domain Search is a key revenue and growth pillar for GoDaddy, serving customers across 42 markets worldwide and powering the search experience behind our domain discovery, add-on products and advertising surfaces. Our engineering team is fully remote, collaborative and deeply invested in operational excellence, system ownership and continuous improvement. As a SDE on this team, you will not be handed tickets to complete. You will be expected to identify problems, define solutions, own delivery end to end, and raise the technical bar for the systems you work on. If you are someone who thrives on ownership, moves with purpose and takes pride in building things that scale, we want to hear from you. What you'll get to do... Architect and deliver highly-scalable, highly-available, cloud-ready services that power domain search experiences for ~100M+ que

PythonJavaAWSCI/CD
JT
📍 India (Hybrid), India
✓ Quality checkedCompany trend -100%

From $17K/yr

ABOUT US Transforming Lives Through Learning, Anywhere. At Skillumni, we believe education has the power to transform lives. Our platform delivers expert-led courses, interactive learning experiences, and flexible access to high-quality education, empowering learners to acquire in-demand skills, advance their careers, and achieve their professional goals from anywhere. Job Title: Business Development Associate Job Overview We are seeking a dynamic and results-oriented Business Development Associate to drive revenue growth, expand strategic partnerships, and strengthen our market presence. In this role, you will be responsible for developing and executing growth strategies, building strong relationships with key stakeholders, and identifying new business opportunities. If you are a proactive professional with a passion for business development and the EdTech industry, we encourage you to apply. Roles & Responsibilities Develop Growth Strategies Plan and execute strategic initiatives to drive business expansion, revenue growth, and market presence. Lead Generation & Sales Identify prospective clients, generate qualified leads, and convert opportunities into successful business outcomes. Market Research & Analysis Conduct market research and analyze industry trends, competitor activities, and customer needs to support business strategy. Marketing & Brand Development Collaborate with the marketing team to strengthen brand visibility and enhance customer engagement. Performance Tracking & Optimization Monitor key performance metrics and continuously optimize strategies to improve business outcomes. Proposal & Negotiation Prepare customized client proposals, negotiate business agreements, and ensure efficient lead management with minimal turnaround time (TAT).

A
📍 Gurugram, India· Full-time
✓ High-confidence listingCompany trend -69.6%

From ₹13.7L/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join You would be joining a dynamic team in Community Support as a Supervisor and will be responsible to manage the team of specialists who would support the worldwide Airbnb community with their friendly and efficient ways of service. You will be needed to partner with Quality, Compliance, Training, Workforce Management and other functions to drive your team towards excellence through regular performance feedback and developing members of the team to ensure career growth. The Difference You Will Make Strengthen and maintain site’s position in the network as #1 Site on a consistent basis Ensure team’s success on key metrics such as NPS and Ownership among others Ensure timely and quality support to the Airbnb Community A Typical Day: Drive the team to meet and exceed metric expectations; understand how to leverage the team to improve outcomes and take action to meet goals through regular check-ins. Keep up with day-to-day management duties such as scheduling, shift approvals, team and one-on-one meetings. Be a confident problem solver, come up with data driven insights and create a solutions orientated environment. Identify and implement improvement opportunities Constantly evaluate workflows and find ways for them to be more efficient, relevant and valuable both internally and externally Understand the top user issues and make recommendations to improve Airbnb products and policies; support the team in being the voice of the customer to the rest of the company. Stay connected to the customer by spending at least one hour/week working on tickets and handling occasional escala

SQLMySQLRestAI
P
📍 India· Full-time
✓ Quality checkedCompany trend -100%

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. About the Team Plaid’s Fintech Sales team is responsible for our relationships with some of the most important and fastest-growing companies in financial services. Many of these companies have long-standing relationships with Plaid, and this team’s mandate is to deepen those partnerships — expanding product adoption, enabling customer growth, and ensuring Plaid remains the infrastructure provider of choice as these customers scale. About the Role You will lead an established, high-performing team of Territory Account Executives who manage Plaid’s fast-growing fintech accounts. This is not a greenfield build — it’s a team with real momentum, strong customer relationships, and meaningful revenue. The opportunity is to raise the bar further: strengthen Plaid’s market-leading position in fintech by driving deeper product adoption across existing accounts, winning strategic new logos, and developing the AEs on your team into consistently elite performers. The primary motion is new logo acquisition. The majority of your AEs’ accounts don’t yet use Plaid — the job is to secure those new logos and grow existing relationships through new products, new use cases, and new business units. You’ll be in deals wit

O
📍 Bengaluru, India· Full-time
✓ Quality checkedCompany trend -72.3%

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta you can manage access across any application, person, or device. Whether the people are employees, partners, or customers, or the applications are in the cloud, on premises, or on a mobile device, Okta helps you become more secure, make people more productive, and maintain compliance. The Okta service provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. About the Team The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: Streaming analytics Interactive end-user reporting Data and ML platform for Okta to scale Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever. About the Position This is an opportunity for experienced Softwa

JavaAWSKubernetesRest
O
📍 India· Full-time
✓ Quality checkedCompany trend -95.9%

About the team The Applied team at OpenAI safely brings cutting-edge technology to the world. We have released groundbreaking products such as ChatGPT, Plugins, DALL·E, and APIs for GPT-4, GPT-3, embeddings, and fine-tuning. Our team also manages large-scale inference infrastructure. With much more on the horizon, our impact continues to grow. Our customers create fast-growing businesses using our APIs, enabling product features previously unimaginable. ChatGPT exemplifies the current scope of possibilities. We prioritize the responsible use of our powerful tools, valuing safe deployment over unchecked expansion. Within Applied Engineering, the Financial Engineering team ensures that our products are monetized effectively to accommodate customers' varying needs and scales. Collaborating closely with the GTM and Finance teams, we strive to tailor our billing stack to our evolving internal requirements. We seek an experienced engineer to architect and refine our billing systems, enhancing their functionality to meet the demands of our increasingly complex and expansive product offerings. In this role, you will: Architect and build the next generation of billing and monetization systems at OpenAI. Develop across the stack to create comprehensive billing integrations for our range of ChatGPT and API users. Design a versatile billing platform suitable for both subscription and usage-based offerings, ensuring scalability and enterprise readiness/flexibility. Construct and integrate tools that empower internal teams to seamlessly incorporate billing data into their workflows. Collaborate closely with a wide array of stakeholders, including the Product, Data, Finance, and Go-To-Market teams, as well as fellow engineers. You might thrive in this role if you: Possess a minimum of 5 years of professional software engineering experience, with added experience in payments, billing, or monetization seen as a bonus. Enjoy engaging with various partners, particularly those outside

AWSRestAIGo
O
📍 India· Full-time
✓ Quality checkedCompany trend -95.9%

About the team The Applied team at OpenAI safely brings cutting-edge technology to the world. We have released widely used products such as ChatGPT, Sora, and the OpenAI API, powering models including GPT-5 and a growing set of multimodal capabilities across text, image, audio, and video. Our team also manages large-scale inference and platform infrastructure that supports these experiences at global scale. With much more on the horizon, our impact continues to grow. Our customers build fast-growing businesses using our APIs, unlocking product capabilities that were previously unimaginable. ChatGPT and Sora exemplify the breadth of what’s now possible across text, image, audio, and video experiences. As these capabilities expand, we prioritize the responsible use of our technology, emphasizing safe and thoughtful deployment over unchecked growth. Within Applied Engineering, the Financial Engineering team builds the frontend platforms and workflows that power how OpenAI’s products are priced, purchased, and managed at scale. We work closely with Go-To-Market and Finance partners to translate complex commercial requirements into clear, reusable billing experiences. We’re looking for a frontend engineer to help define and evolve these billing platforms, shaping the primitives, interfaces, and patterns that product teams rely on as our offerings and customer needs continue to grow in complexity. In this role, you will: Create scalable, reusable UI components and patterns that support a wide range of billing use cases across products. Partner closely with backend engineers to deliver end-to-end billing capabilities spanning subscriptions, usage-based pricing, and enterprise offerings. Build tools and surfaces that allow teams like Finance, Sales, Support, and GTM to manage and reason about billing data efficiently. Create AI powered features for billing workflows and platform tooling to automate repetitive tasks, surface insights, and improve decision-making. Help define

AWSRestAIGo
PE
📍 Chennai, India· Full-time· Hybrid
✓ Quality checked

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Why We Work at Dun & Bradstreet We are at a transformational moment in our company journey - and we’re so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet’s Data Cloud and Live Business Identity, and we’re wildly passionate and committed to this purpose. So, if you’re looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us! The Role: We are looking for an experienced AI Engineer to design, build, and operationalize AI driven solutions for our global Analytics organization. The ideal candidate will have strong hands on expertise in Python, PySpark, agentic workflow development, and modern GenAI frameworks, with experience building scalable applications using LLMs, retrieval systems, and automation pipelines. You will work closely with data scientists, MLOps engineers, and business stakeholders to build intelligent, production grade systems that power

PythonAIRust
O
📍 Bengaluru, India
✓ High-confidence listingCompany trend -72.3%
Quick readStrong listing-quality and freshness signals

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are looking for a Senior Salesforce Product Analyst to join the TDI team and help scale our internal systems with a focus on security and reliability. You will leverage your deep knowledge of CPQ and Sales Cloud, covering everything from provisioning to case management, to partner with GTM teams and uncover data-driven efficiencies. In this role, your work will bridge the gap between business needs and technical solutions to drive operational success. Key Responsibilities: Requirements Gathering and Analysis: Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories. Conduct thorough analysis of existing proc

Machine LearningArtificial IntelligenceAISalesforce
D
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. What You’ll Do: Architect the Future of AI Infrastructure: You will design, build, and own the end-to-end platform that supports the entire lifecycle of our ML models—from massive-scale distributed training to ultra-low-latency, highly-available inference. Optimize and Serve Cutting-Edge Models: You'll implement and scale sophisticated inference stacks for LLMs using frameworks like vLLM, TensorRT-LLM, or SGLang . You’ll solve complex challenges in throughput, latency, token streaming, and automated scaling to deliver a seamless user experience. Empower AI Innovation: You will act as a strategic partner to our AI Research and Data Science teams. You’ll create a seamless developer experience that accelerates their ability to experiment, fine-tune, and deploy groundbreaking models with velocity and confidence. Automate Everything: You'll develop robust CI/CD/CT (Continuous Training) pipelines using tools like Argo Workflows, ArgoCD, and GitHub Actions to automate model validation, deployment, and lifecycle management, ensuring our systems are both agile and rock-solid. What are we looking for Experience: 5+ years in infrastructure or software engineering, with at least 2+ years laser-focused on MLOps or ML infrastructu

PythonKubernetesCI/CDGit
🔔

Get new customer experience manager jobs in India by email

Daily job updates · Unsubscribe anytime