Customer Experience Manager in India

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role: We are looking for a Senior Data Engineer to help build and evolve the data platform that powers critical business decisions and customer-facing experiences. You will own significant parts of our data architecture that is main powerhouse of DevRev Computer’s memory for accurate and efficient Answers. As a part of data team, you will design and operate scalable data systems, and work closely with Software Engineering, AI Agent teams, Data Science, and Product teams to turn complex data requirements into reliable, high-quality data products. This role is ideal for an experienced engineer who enjoys solving challenging problems involving large-scale data, distributed systems, database architecture, and performance optimization . You will have significant technical ownership and the opportunity to influence the direction of our agentic data platform while helping raise the engineering bar across the team. What you'll do: Own data architecture for large-scale, high-impact projects, making thoughtful tradeoffs across scalability, reliability, performance, maintainability, and operational cost. Design, build, and operate scalable data pipelines and data systems that reliably ingest, transform, store, and se

Improving customer service: Identifying areas for improvement and working to improve customer service Creating a pleasant work environment: Ensuring a positive work environment for the customer support team Customer support executives should have excellent communication skills, including the ability to read, write, listen, and communicate clearly. They should also have a thorough understanding of the products and services offered by the company. Review platforms are growing in popularity and more consumers are relying on other people's opinions/experiences

About the Team Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM, will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-commerce in India and globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us About the Role As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations in your cluster. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive critical operational metrics end to end and achieve performance targets Continuously work towards ide

About the Team Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM, will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-commerce in India and globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us About the Role As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations in your cluster. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive critical operational metrics end to end and achieve performance targets Continuously work towards identi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Technology Data and Intelligence at Okta At Okta, the Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems. TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals, TDI plays a vital role in both day-to-day operations and long-term strategic growth. The Staff Software Engineer Opportunity We are looking for a Staff Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation. You will be responsible for designing and developing customization

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta Workflows is the secure, no-code automation platform that empowers organizations to build identity-centric workflows across cloud applications — all without writing code. Our intuitive drag-and-drop interface allows enterprises to automate complex business processes at scale, enhancing productivity, enforcing security, and simplifying IT operations. Customers like Netflix, MGM, and NTT rely on Workflows to automate high-impact identity scenarios with speed and confidence. As we continue to scale, we’re investing in extensibility, developer experience, and performance. Join us to help shape the future of cloud automation and low-code development. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Position Description We’re hiring a Staff Full-Stack Engineer to join the Flow builder team within Okta Workflows. This team owns the core no-code canvas that enables both internal teams and our customers to build powerful automation experiences with ease. As a Staff Engineer, you’ll lead initiatives that span front-end and back-end services — delivering performant, secure, and scalable features. You’ll help define architecture, drive implementation, and collaborate closely with Design, PM, and Platform teams. You’ll also work directly with our technical architects to help shape what

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Overview At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, “what more can we make possible?” As a Staff Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space. The Finer Print You will lead user experience strategy and execution for our Okta Research & Development (ORD) business unit. Specifically, ORD will solve every identity use case at work – for all types of people (employees, business partners, contractors, frontline workers), for all types of resources (SaaS, servers, privileged resources, machines, etc.), for the largest and most secure businesses in the world.

Setting up buffet and serving to customers. Address: Jogeshwari Vikhroli Link Road, Jogeshwari East, Mumbai - Facility: OBEROI INTERNATIONAL SCHOOL JVLR Qualification: 12th Experience: 2 - 4 years Source: Sodexo India | Job Code: IJP575932

About Us: Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at saucelabs.com . The Role: We are seeking an innovative and experienced AI Architect to join our engineering leadership team. This is a strategic role that will be instrumental in designing and building the next generation of AI-powered features for our continuous testing platform. You will be responsible for architecting scalable and robust AI solutions that transform how our customers gain insights from their test data and production environments, and how they create tests. Responsibilities: Define AI Architecture: Lead the design and architecture of cutting-edge AI/ML solutions for new product offerings, ensuring scalability, performance, quality and reliability within a cloud-native environment. AI-Powered Insights (Test & Production): Architect AI systems to derive actionable insights from vast quantities of test run logs and analytics data. This includes identifying patterns, anomalies, and performance trends. Production Error Reporting Integration: Design AI solutions that integrate with our existing error reporting product to analyze production issues for mobile and web applications, providing deeper understanding and predictive capabilities. Unified Data Intelligence: Develop architectures for combining insights from both test runs and production data, creating a holistic view of application quality and user experience. Automated Failure Analysis & Remediation: Architect AI models and systems t

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... GEDE (Global Edge and Domains Engineering) keeps GoDaddy's domains, edge, and aftermarket platforms running for millions of customers. Within GEDE, the Reliability Engineering team (Domains Production Engineering) is the group that gets the call when something breaks — and, more importantly, builds the systems that mean it breaks less often. We own the monitoring, compliance, and patching toolchain for the whole Domains infrastructure footprint, provide advanced incident support, and are actively modernizing how the org detects, diagnoses, and even auto-remediates issues with AI-assisted tooling! What you'll get to do... Build and evolve observability using Prometheus/Mimir, the Grafana LGTM stack, Elastic/OTEL, and Site24x7 — closing gaps across the org. Steer our cloud migration journey and bolster our efforts to keep the services reliable and performant. Own patching compliance and vulnerability remediation at scale across a mixed on-prem + AWS fleet, hitting hard SLA targets. Operate and extend our multi-tenant Kubernetes/ArgoCD platform, including the migration of core services. Contribute to our AI/automation initiatives: auto-generating runbooks from Prometheus alerts, ServiceNow change-risk scoring, and other tooling that reduces toil for the whole team Consult with partner dev teams on metrics, alert thresholds, and monitoring standards — this is a platform-enablement role, not just a ticket queue. Mentor other engineers on the team and help mature our operational practices. Your experience should include

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role We are looking for an experienced Data Steward / Senior Data Steward – Quality Excellence to help drive data quality, governance, and operational excellence across our diverse content domains. In this role, you will work horizontally across multiple content areas to establish consistent data quality standards, strengthen governance practices, identify systemic issues, and drive scalable improvements. You will partner closely with Content Operations, Product, Engineering, and Quality teams to ensure our datasets are accurate, complete, consistent, scalable, and fit for customer and AI use cases. This is a highly cross-functional role for someone who enjoys solving complex data-quality problems, bringing structure to ambiguity, and turning insights into sustainable improvements. What You'll Do Establish and maintain data quality standards, b

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team… We’re a high-impact, collaborative Order to Cash Revenue team that sits at the intersection of key teams within GoDaddy (Finance, Accounting, and Technology). Our mission is to ensure accurate, timely, and compliant revenue recognition while optimizing the end-to-end Order-to-Cash process to support GoDaddy’s global financial operations and enable informed business decisions. We support innovation by bridging the gap between technical capabilities and accounting requirements, enabling our teams to make data-driven decisions with confidence. Join us to make an impact! What you’ll get to do… Contribute to month-end close by preparing journal entries, account reconciliations, and account analysis in a timely manner. Support global billing for corporate customers, and perform research on billing discrepancies. Identify and actively provide solutions for automation and process improvement while ensuring daily responsibilities are completed with detail, accuracy, and timeliness. Support audit activities by maintaining and improving SOX compliance for accounting functions and participating in SOX documentation and testing. Partner with Accounting, Engineering, and Finance stakeholders across the globe to support system implementations and improvements across ERP, billing and revenue systems. Your experience should include… 3-5 years of relevant accounting experience. Bachelor’s degree or equivalent experience in Accounting, Finance, or a related field. Foundational understanding of accounting theory, knowledge of US GAAP and willingnes

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Access Essentials The Access Essentials organization at Okta builds the platform features for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources seamlessly & securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. This team is part of Okta R&D Engineering. Learn more about Okta’s Engineering on our blog . The Access Frameworks team We build the foundational authentication and access frameworks that secure how every Okta customer signs in and verifies identity. Our products and features are deeply embedded across Okta's platform, making them high-impact and high-visibility. Our team owns the Authenticator Platform ( Authenticator Admin API , MyAccount Au

We are looking for IT Sales Executive for our Trivandrum Location with the following skill set, Exp: Min 2- 7 years Key Responsibilities: 1. Research and identify potential customers through various channels (social media, industry reports, etc.). 2. Develop and execute lead generation strategies through email, phone, and social media outreach. 3. Engage with potential customers to understand their needs and pain points. 4. Qualify leads based on company criteria and prioritize follow-up activities. 5. Build and maintain relationships with key decision-makers and influencers. 6. Collaborate with sales and marketing teams to ensure seamless lead handoff and follow-up. 7. Meet or exceed monthly lead generation targets. 8. Continuously update and refine lead generation strategies based on performance data. Requirements: 1. Bachelor's degree in Marketing, Business, or related field. 2. Minimum 2-5 years of experience in lead generation, sales, or marketing. 3. Proven track record of consistently meeting or exceeding lead generation targets. 4. Excellent communication, interpersonal, and negotiation skills. 5. Strong research and analytical skills. 6. Ability to work in a fast-paced, dynamic environment. Should you be interested in any of the above opportunity, please send us your latest resume in M S Word format at the earliest at

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Principal Data Cloud Architect - SI Partners We are seeking a highly experienced and results-driven AI/ML focused Principal Data Cloud Architect to join our Partner Solution Engineering (PSE) team. Our mission is to empower System Integrator (SI) partners to rapidly achieve technical wins and successful production deployments of AI/ML solutions on the Snowflake AI Data Cloud. Snowflake, the AI Data Cloud, enables teams to seamlessly run analytical workflows, develop agentic apps, and train models using both structured and unstructured data. With over 4,000 customers leveraging our gen AI and ML technology weekly, we are at the forefront of AI innovation. This role is crucial in accelerating AI/ML customer journey technical wins and production deployments being implemented by SI partners. IN THIS ROLE YOU WILL PERFORM: Strategic Account Alignment with top accounts for SI partners (Focus on Acceleration): Unlock High-Impact Customer Journeys: Identify and prioritize AI/ML customer journeys for SI partner top accounts, focusing on quick wins and high consumption, informed by your understanding of SI partner needs. Expedited POCs and RFPs: Provide support for partners during RFI/RFP processes and POCs, ensuring rapid turnaround and successful outcomes, informed by your SI propo