Customer Experience Strategy And Operations Director in AHMEDABAD

To ensure smooth coordination and communication between customers, shipping lines, transporters, and internal departments for efficient handling of import/export cargo at the Container Freight Station. The role focuses on delivering excellent customer experience while maintaining compliance with operational and regulatory requirements. Source: Adani Group | Job ID: 56946

To establish, implement, and govern standardized Soft Services frameworks across all Group locations, ensuring consistent service delivery, customer experience, compliance, and operational excellence. The role will drive standardization of housekeeping, pest control, hospitality, pantry, mailroom, workplace experience, and related IFM services through uniform policies, SOPs, service levels, audit mechanisms, and performance metrics while optimizing costs and enhancing workplace quality across the Group. Source: Adani Group | Job ID: 55941

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 56074

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 56073

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 54259

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 54871

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 56075

The Lead - Banquet Sales will be responsible for driving banquet and event revenue through proactive business development, client relationship management, event sales, and strategic planning. The role involves generating new business opportunities, managing corporate and social event bookings, achieving revenue targets, and ensuring a seamless customer experience from inquiry to event execution. Source: Adani Group | Job ID: 57199

The Team Manager - Customer Master will lead enterprise-wide Customer Master operations, governance, quality, compliance, and service delivery across multiple business units within a large conglomerate environment. The role is accountable for maintaining reliable, standardized, compliant, and business-ready customer master data to support customer onboarding, sales order processing, billing, taxation, credit management, statutory reporting, and enterprise analytics. The role holder will act as the Customer Master SME for SAP MDG/SAP SD processes, manage day-to-day Customer Master operations through SLA-based service delivery, drive data quality and cleansing initiatives, and partner with Sales, Commercial, Finance, Credit Control, Taxation, Digital and business leadership teams to improve customer data reliability and governance maturity. Source: Adani Group | Job ID: 54571

This role entails supporting operations and maintenance activities at ATEL, ensuring seamless customer service, efficient asset utilization, and compliance with regulatory standards. Responsibilities include addressing customer concerns, facilitating vendor payments, and contributing to the optimization of operational processes. Source: Adani Group | Job ID: 48144

Customer master executive position ensures the standards and procedures of customer master data is implemented across the businesses and is governed through the MDM Processes. The core objective of the customer master executive is to work extensively within the MDG platform in processing the master data request, providing first line process support to Business Users. The customer master executive shall also help in QA/ QC of master data deliverables and work with business to improve master data Quality. Closely work with the master data manager to implement the data standards through ad-hoc cleansing projects with business and support in reporting of customer master data. Source: Adani Group | Job ID: 49957

To manage customer credit control activities, ensure timely sales order releases, monitor customer credit exposure, support collection activities, and maintain compliance with company policies and audit requirements. Source: Adani Group | Job ID: 55032

Team Member - Customer Invoicing is responsible for managing the end-to-end customer invoicing process, ensuring accurate data collection, timely invoice generation, tax compliance, and effective customer management. This role focuses on resolving billing disputes, maintaining documentation, enhancing systems, and supporting revenue reconciliation and audits while aligning with organizational goals and standards. Source: Adani Group | Job ID: 48617

Contract Admininstration Executive is responsible for managing the end-to-end customer invoicing process, drafting, reviewing, tracking, and maintaining contract-related documentation, vendor coordination, ensuring accurate data collection, timely invoice generation, tax compliance, and effective customer management. This role focuses on resolving billing disputes, maintaining documentation, enhancing systems, and supporting revenue reconciliation and audits while aligning with organizational goals and port industry standards. Source: Adani Group | Job ID: 56524

The Territory Manager - Retail & C&I is responsible for driving sales growth and managing customer relationships within a specific geographic region, focusing on both retail and commercial & industrial (C&I) segments. This role involves executing sales strategies, managing key accounts, developing new business opportunities, and ensuring customer satisfaction. The Territory Manager is also accountable for meeting sales targets, collaborating with channel partners, and providing support to the sales team to achieve overall business objectives. Source: Adani Group | Job ID: 47416