Customer Performance Director in India

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Objectives of this role Developing and executing strategic plans for the assigned product category to drive sales and profitability. Analysing market trends, consumer behaviour and competitor activities in order to identify growth opportunities and market gaps. Collaborating with various teams, like marketing, sales and product development, to identify and implement new products, services and marketing initiatives. Managing product assortment, pricing, promotions and inventory to optimise category performance. Evaluating customer feedback and implementing changes to enhance the overall customer experience and drive customer loyalty. Developing solid relationships with key vendors and suppliers to improve category offerings and negotiate favourable terms. Your tasks Conduct thorough market research and analysis to identify emerging trends, competitive landscape and customer preferences and provide actionable plans. Develop and execute comprehensive category management strategies to achieve business objectives and drive growth. Maintain robust category management tools and processes, ensuring seamless strategy execution across the organisation. Monitor and evaluate category performance, leveraging key performance indicators (KPIs) to identify areas for improvement and implement corrective measures. Lead supplier negotiations, ensuring favourable terms and conditions to drive cost savings and strengthen supplier relationships. Collaborate with marketing teams to develop effective product messaging, positioning and communication strategies. Execute pricing strategies and promotional plans to optimise profitability while considering market dynamics and customer value perception. Stay up-to-date with industry trends, competitor activities and technological advancements to provide recommendations to senior management. Required skills and qualifications SA bachelor’s degree in business, marketing or a related field. 3+ years of experience as a category manager in the

About the Job: As the Associate Collections Specialist, you will ensure that invoices are accepted by the customers, invoice disputes are resolved in a timely manner, payments are received on time, and be responsible for cash applications and reconciliations. You will have excellent attention to detail, solve problems, and be able to organize and prioritize multiple tasks. Responsibilities: Collections Manage an assigned book of customer accounts, monitoring aging reports and proactively following up on past-due invoices via phone and email. Prioritize and manage multiple accounts and competing deadlines independently, escalating high-risk or complex accounts as needed. Build and maintain a track record of improving collections performance, including reducing days sales outstanding (DSO) and aged receivables. Negotiate payment timelines or arrangements with customers when needed, balancing timely recovery with a positive customer experience. Cash Application & Reconciliation Apply incoming customer payments (checks, ACH, wire, credit card) to the correct invoices and accounts in NetSuite. Perform regular cash and account reconciliations to ensure payments, credits, and adjustments are accurately reflected. Research and resolve unapplied cash, short payments, and payment discrepancies in a timely manner. Customer Issue Resolution Serve as the primary point of contact for assigned customers on billing and payment questions, working to resolve disputes and discrepancies efficiently. Partner with Sales, Customer Success, and Billing teams to investigate and resolve issues affecting timely payment. Work with AWS Support to resolve AWS Billing issues Maintain clear, accurate, and up-to-date records of collection activity, customer communications, and account status. Reporting & Process Improvement Prepare regular aging and collections status reports for management. Identify recurring issues or bottlenecks in the collections process and recommend improvements. Supp

Role Overview You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture. You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies. Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions. Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes. Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors. Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices. Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams. These are the essentials you’ll need to get an interview 5+ years of relevant experience as an HR Business Partner or in a similar HR role. Hands-on experience managing employee relations in India, including complex and sensitive cases. Proven ability to partner with and influence stakeholders at all levels, including senior leadership. Track record of managing multiple priorities in a fast-paced environment and delivering complex

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We’re looking for a Marketing Analytics Manager who will own the strategy and optimization of marketing performance reporting across the organization. This role goes beyond dashboard creation—you’ll act as a strategic partner to marketing and leadership, translating data into actionable insights that drive pipeline growth and improve campaign performance. You will define how success is measured across the marketing funnel, proactively identify trends and opportunities, and ensure the organization has a clear, consistent view of performance. You will partner closely with Marketing, RevOps, and data teams to enable scalable analytics solutions and trusted reporting. Analytics Strategy & Ownership Own the end-to-end marketing analytics strategy, including defining KPIs, establishing reporting frameworks, and standardizing measurement approaches across the funnel Establish and govern a consistent source of truth for marketing performance across channels, segments, and funnel stages Define success metrics tied to pipe

Assistant Hospitality Manager Job Description Assist the Hospitality Manager in managing day-to-day catering and hospitality operations at the site. Supervise cafeteria food service housekeeping and front-of-house operations to ensure smooth service delivery. Ensure compliance with SOPs food safety standards FSSAI requirements HACCP guidelines and company policies. Monitor food quality portion control presentation hygiene and service standards. Coordinate with chefs service staff housekeeping stores vendors and client representatives for smooth operations. Manage and supervise staff attendance deployment grooming discipline and performance. Conduct regular kitchen and cafeteria inspections and ensure corrective actions are implemented. Monitor food temperatures cleaning schedules pest control sanitation and hygiene records. Assist in menu planning menu implementation and customer feedback management. Handle client complaints and customer feedback and coordinate with the operations team for timely resolution. Monitor stock levels FIFO/FEFO practices food wastage and inventory control. Coordinate with procurement and vendors to ensure timely availability of food consumables and operational supplies. Prepare and maintain daily/monthly operational reports checklists audit records and MIS. Support internal client and statutory audits including preparation and closure of observations. Assist with cost control manpower planning and budget management. Conduct staff briefings and training on food safety hygiene service standards and workplace procedures. Ensure proper execution of special events VIP services meetings and catering requirements. Address: Karjat Facility: UNIVERSAL BUSINESS SCHOOL - MUMBAI Qualification: Graduate Experience: 4 - 5 years Source: Sodexo India | Job Code: IJP574532

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a Senior Account Executive - Enterprise to join our extraordinary Sales team and help us drive the market amongst our growing customer base. Right now, companies across every size and vertical are focused on improving uptime & performance to ensure a phenomenal customer experience, gaining greater scale and efficiency through projects like AI adoption, multi-cloud ecosystem, accelerating time to market through digital channels , and speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join New Relic. Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. What you'll do Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest. Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then co

NVIDIA is looking for Senior Networking (ETH/IB) Solutions Architect to join its NVIDIA Infrastructure Specialist Team. Academic and commercial groups around the world are using NVIDIA products to revolutionize deep learning and data analytics, and to power data centers. Join the team building many of the largest and fastest AI/HPC systems in the world! We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent interpersonal skills. This role will be interacting with customers, partners and internal teams, to analyze, define and implement large scale Networking projects. The scope of these efforts includes a combination of Networking, System Design and Automation and being the face to the customer! What you'll be doing: Primary responsibilities will include building AI/HPC infrastructure for new and existing customers. Support operational and reliability aspects of large-scale AI clusters, focusing on performance at scale, real-time monitoring, logging, and alerting. Engage in and improve the whole lifecycle of services—from inception and design through deployment, operation, and refinement. Maintain services once they are live by measuring and monitoring availability, latency, and overall system health. Provide feedback to internal teams such as opening bugs, documenting workarounds, and suggesting improvements. What we need to see: BS/MS/PhD or equivalent experience in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, or related fields. At least 5+ years of professional experience in networking fundamentals, Ethernet or InfiniBand World. Hands-on experience with network switch/router platforms like Cumulus Linux, SONiC, IOS, JunosOS, and EOS, etc. Possess solid working knowl

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Brief We are looking for a Product Analyst to join our product team and support data-driven decision-making across the product lifecycle. This role focuses on analyzing product performance, user behavior, and key metrics to improve customer experience and drive product growth. You will work closely with Product Managers, Engineering, Design, and other stakeholders to translate data into actionable product insights. Key Responsibilities * Analyze product performance, user behavior, and feature adoption to identify optimization opportunities * Define, track, and monitor product KPIs such as engagement, retention, conversion, and growth * Build and maintain dashboards and reports using spreadsheets, SQL, and BI tools * Partner with Product Managers to support roadmap prioritization and feature impact analysis * Conduct funnel, cohort, trend, and root-cause analysis * Support product launches by defining success metrics and performing post-launch analysis * Analyze product ratings, reviews, and customer feedback to inform product improvements * Drive small to medium-scale analytics initiatives end-to-end * Collaborate with cross-functional teams to present insights and recommendations * Benchmark products against industry trends and best practice*s Required Qualifications * Bachelor’s degree in Business, Economics, Mathematics, Engineering, Computer Science, or a related field; Master’s degree preferred * 3-5 years of Proven experience in a Product Analyst or product-focused analytics role * Strong proficiency in SQL and working with relational databases * Strong experience with spreadsheet-based analysis and da

Job Title Design Quality Engineer Job Description Job title: Design Quality Engineer You Role: While positioned within the Business Unit MR, reporting to the Segment OEM & Coils DQE Leader, you will support the Quality, Reliability and Safety of Medical Devices though all lifecycle phases of the medical device. You will contribute to achieve quality objectives as they relate to: Customer Experience, Complaint Rate, and First Past Yield. You will work in an independent Quality & Regulatory organization with key stakeholders during various stages of the design, development and maintenance of the medical device. Representing Design Quality during the execution of new development programs and sustaining activities and interfacing with regulatory affairs Independent oversight of product performance as this relates to Product Quality, Safety and Reliability During (early) Development and Lifecycle Maintenance: Participate in establishing the quality and reliability strategy specific to the product(s) in scope. Involved in quality target setting in Project Charter Act as a product quality lead by defining the activities in the Product Quality Plan to meet product quality targets Contribute to the execution and delivery of results specific to product quality: Review reliability plans , review key quality related requirements , ensure a proper transfer of design specifications to manufacturing and supply chain and service, perform assessment on the design/architecture on suitability for the quality criteria, and review key product related deliverables (Reliability Reports, Reliability modelling for predictive analysis, FMEA’s, Change Point Analysis, etc.) Apply and facilitate Design for Quality & Reliability best practices (FMEAs, ro

As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Collaborate cross-functionally with various Datadog teams Drive initial prospect qualification and schedule discovery meetings Develop, present, and implement strategies for acquiring new business Conduct outbound outreach by cold calling and emailing prospective customers Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: Motivated by a career in sales Someone with an innate curiosity to learn Have a desire to succeed alongside teammates Proven in your written and verbal communication Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds G

URGENT HIRING Micro Finance Loan Officer Disbursement Officer Fresh Sourcing Officer (FSO) Recruitment Partner: IDEAL CAREER ZONE A leading Micro Finance Company is urgently hiring Frontline Loan Officers (FLO) and Fresh Sourcing Officers (FSO) across West Bengal. Job Locations East Medinipur West Medinipur Kolkata North 24 Parganas Howrah Purba & Paschim Bardhaman Birbhum Hooghly Bankura Murshidabad Nadia Malda Siliguri Open Positions 1️ Frontline Loan Officer (FLO) • Qualification: Graduate • Experience: Fresher / Experienced • Age: 21 30 Years • Gender: Male / Female • Salary: 15,000 17,200 Gross per Month (Based on Qualification & Experience) 2️ Fresh Sourcing Officer (FSO) • Qualification: Higher Secondary / Graduate • Experience: Fresher / Experienced • Age: 21 30 Years • Gender: Male / Female • Salary: 15,000 17,200 Gross per Month (Based on Qualification & Experience) Key Responsibilities • Develop business in new villages and assigned areas. • Identify eligible women customers and generate leads. • Form Joint Liability Groups (JLG). • Explain loan schemes and terms in the local language. • Verify KYC, residence, and customer details. • Process loan applications and assist in loan disbursement. • Complete loan documentation. • Collect EMI from assigned customer groups. • Deposit collections in the bank on the same day. • Update collections in the LTS Collection App. Company Benefits • Attractive Salary • Excellent Performance Incentives • Fuel Allowance • PF & ESIC • Gratuity • Mediclaim ( 1,00,000 Hospitalization Cover) • Group Life Insurance ( 10,00,000) • Group Accidental Insurance ( 40,00,000) • Career Growth Opportunities Posting Policy • Male Candidates: Posting 50 90 km away from home. • Female Candidates: Local posting based on company requirements. Eligibility • Higher Secondary / Graduate • Two-Wheeler with Valid Driving Licence (Mandatory) • Aadhaar Card & PAN Card • Android Smartphone • Age: 21 30 Years Apply Now through IDEAL CAREER ZONE Office

URGENT HIRING Sales Executive (Female) Promotion Cum Sales Executive New Town Salt Lake Kolkata Recruitment Partner: IDEAL CAREER ZONE A fast-growing AI-Based Astrology Platform is hiring 12 Full-Time Permanent Promotion Cum Sales Executives (Female) for promotional and sales activities at leading shopping malls across Kolkata. About the Company The company offers AI-powered Horoscope, Numerology, and Astrology services through its advanced digital platform. As part of its expansion, it is looking for energetic and customer-friendly female candidates to promote its innovative services. Job Details • Position: Promotion Cum Sales Executive (Female) • Employment Type: Full-Time (Permanent) • Vacancies: 12 • Industry: AI Technology / Astrology Services Job Locations • New Town City Centre II & Axis Mall • Salt Lake City Centre I & Sector V • Kasba Acropolis Mall • South Kolkata South City Mall Note: Locations may change based on business requirements. Working Hours • Shift: 1:00 PM 9:00 PM • Weekly Off: One rotational weekday (Monday Friday) Salary & Benefits • Salary: 12,000 15,000 per month • Attractive Sales Incentives • Performance Bonus • Permanent Employment • Career Growth Opportunities Eligibility • Female Candidates Only • Age: 20 28 Years • Graduate (Any Discipline) • Basic Computer Knowledge • Internet Browsing & Email Handling • Smartphone & Tablet Usage • Bengali & Hindi Required (English Optional) • Good Communication Skills • Presentable Personality • Customer-Friendly & Sales-Oriented Attitude Key Responsibilities • Promote AI-powered Horoscope, Numerology & Astrology services at shopping malls. • Explain products and services to customers. • Assist customers in using the online platform. • Generate subscriptions and achieve sales targets. • Build strong customer relationships. • Represent the company professionally. Apply Now Office Address: 128/12A, Bidhan Sarani, Shyambazar Metro Gate No. 1, Inside Gandhi Market, Sajjy Dham, Kolkata 700004 Search IDE