Jobs in India

Customer Performance Manager in Bengaluru

330 active opportunities · Updated October 2026

Explore current customer performance manager jobs in Bengaluru. Filter by work mode, employment type, experience, department, date posted and distance.

E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod

PythonJavaAWSLinux
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod

PythonJavaAWSLinux
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SHOULD YOU ACCEPT THIS CHALLENGE... This is an opportunity to be one of the seed members of a growing product team in the FlashBlade BU, one of the fastest growing at Pure. With the FlashBlade product, we are building a scale-out all-flash file and object store, designed for the modern world. To really understand how our customers work with data, we are deeply immersed in AI, modern backup, log analytics with Splunk and Elastic, data pipeline with Kafka, cluster computing with Spark, and many more use cases. You will love it on the FlashBlade team if you: Want to understand how modern applications - like AI or Splunk - work with data and how we can make it better. Enjoy working with distributed systems, algorithms, operating systems, Linux kernel, database internals, hypervisors, containers, compilers and hardware... or at least some of those. Are ready to dive into a complex problem and be the one who will drive it to a resolution. Want to work with other great engineers and develop or refine skills that will serve your entire career. If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Design, collaborate and implement creative new algorithms and technologies for high-performance, highly reliable systems (think six 9’s). Own and deliver innovation end-to-end, from concept to shipped prod

PythonJavaAWSLinux
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Pure Solutions team as a Senior MLOps Solutions Engineer to architect and build high-scale, enterprise-grade AI/ML solutions. You will be instrumental in integrating Pure Storage platforms with the evolving open-source MLOps ecosystem (Kubeflow, MLflow, Ray) to operationalize the complete machine learning lifecycle. This role requires a creative technologist with deep Python expertise to drive innovation and enable our customers and partners to achieve production AI success. WHAT YOU'LL DO Design and Automate MLOps Pipelines: Lead the development of end-to-end MLOps workflows using CI/CD tools (Git/Jenkins) and orchestration platforms (MLflow/Kubeflow), specifically integrating Pure Storage's FlashBlade, FlashArray, and Portworx as the high-performance data plane for data ingestion, training, and inference. Build High-Performance AI/ML Reference Architectures: Create validated, repeatable deployment models using Infrastructure as Code (e.g., Ansible, Terraform) for AI/ML environments spanning bare metal, virtual machines, and GPU-accelerated Kubernetes clusters, ensuring optimal performance for distributed training. Optimize and Operationalize GPU Inference: Architect and implement solutions for high-throughput, low-latency model serving, utilizing technologies like NVIDIA Triton Inference Server and advanced optimization techniques (quantization, model sharding like DeepSpeed/Megatron-LM, and dynamic bat

PythonAWSKubernetesCI/CD
F
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment. Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done. Forward is currently seeking a Senior Backend Software Engineer to work as part of our Platforms team. You will play a critical role in designing, developing, and scaling the core backend services and infrastructure that support our SaaS and on-prem deployments. Your contributions will have a direct impact on the stability, performance, and scalability of our platform, helping to ensure an exceptional experience for our customers. Responsibilities: Platform development: Contribute to the design and development of storage systems, job scheduling systems, data ingestion frameworks, monitoring frameworks etc to ensure high system performance and availability. Feature development: Build and maintain backend frameworks that support essential platform features Scalability & Reliability: Develop scalable, high-performing

JavaSQLKubernetesGit
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📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Senior Data Scientist (FullStack Machine Learning) About Team Myntra Data Science team delivers a large number of data science solutions for the company which are deployed at various customer touch points every quarter. The models create significant revenue and customer experience impact. The models involve real-time, near-real-time and offline solutions with varying latency requirements. The models are built using massive datasets. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce platform. You’ll also get to learn the intricacies of building models that serve millions of requests per second at sub second latency. The team takes pride in deploying solutions that not only leverage state of the art machine learning models like graph neural networks, diffusion models, transformers, representation learning, optimization methods and bayesian modeling but also contribute to research literature with multiple peer-reviewed research papers. Roles and Responsibilities Design, develop and deploy machine learning models and algorithms to solve complex business problems for Myntra Recsys, Search, Vision, SCM, Pricing, Forecasting, Trend and Virality prediction, Gen AI and other areas. Theoretical understanding and practice of machine learning and expertise in one or more of the topics, such as, NLP, Computer Vision, recommender systems and Optimisation. Implement robust and reliable software solutions for model deployment. Set up and maintain CI/CD pipelines for automated testing and deployment. Maintain machine learning pipelines, contributing to tasks like data cleaning, feature extraction and basic model training. Collaborate with Platforms and Engineering to make sure the ML models built are deployed and integrated into the systems. Working with the Data Platforms teams for understanding and collecting the data. Write clean, maintainable and efficient code. Conduct performan

PythonSQLAWSCI/CD
H
16 days ago
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Senior Data Scientist (FullStack Machine Learning) About Team Myntra Data Science team delivers a large number of data science solutions for the company which are deployed at various customer touch points every quarter. The models create significant revenue and customer experience impact. The models involve real-time, near-real-time and offline solutions with varying latency requirements. The models are built using massive datasets. You will have the opportunity to be part of a rapidly growing organization and gain exposure to all the parts of a comprehensive ecommerce platform. You’ll also get to learn the intricacies of building models that serve millions of requests per second at sub second latency. The team takes pride in deploying solutions that not only leverage state of the art machine learning models like graph neural networks, diffusion models, transformers, representation learning, optimization methods and bayesian modeling but also contribute to research literature with multiple peer-reviewed research papers. Roles and Responsibilities Design, develop and deploy machine learning models and algorithms to solve complex business problems for Myntra Recsys, Search, Vision, SCM, Pricing, Forecasting, Trend and Virality prediction, Gen AI and other areas. Theoretical understanding and practice of machine learning and expertise in one or more of the topics, such as, NLP, Computer Vision, recommender systems and Optimisation. Implement robust and reliable software solutions for model deployment. Set up and maintain CI/CD pipelines for automated testing and deployment. Maintain machine learning pipelines, contributing to tasks like data cleaning, feature extraction and basic model training. Collaborate with Platforms and Engineering to make sure the ML models built are deployed and integrated into the systems. Working with the Data Platforms teams for understanding and collecting the data. Write clean, maintainable and efficient code. Conduct performan

PythonSQLAWSCI/CD
E
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Team lead for a group of engineers with responsibility for Linux and VMWare initiator stack behavior as well as Fibre Channel and NIC drivers on Pure storage array. WHAT YOU'LL DO The Kernel and Driver development team is responsible for several areas Working for a team that deals primarily in various storage area network protocols such as Fiber Channel and Ethernet. On the initiator side, the team will be responsible for Linux initiator behavior attached to Flasharray. Focus is on NVME (ROCE, FC, TCP/IP) but also includes FC-SCSI (FCP) and iSCSI interfaces. This includes software development/fixes for Linux initiator stack, debugging initiator problems, and creating compatibility documents for Purity. For VMWare, focus is on debugging issues with VMWare as an initiator, and creating compatibility documentation. For FibreChannel and NIC Drivers, focus is responsibility for FC-SCSI driver stack for storage side and responsibility for NIC drivers on networking side. This includes responsibility for related code, utilities, enhancements supporting RAS, as well as debugging failures found internally and in the field. Maintain Linux kernels for internal testing Documenting supported configurations for customers Responsibility for evaluating Linux initiator behavior and optimizing for Pure Storage Flasharray. This includes correctness as well as optimizing for performances. Will contribute bug fixes and enhancemen

PythonAWSLinuxRest
D
📍 Bengaluru, India
✓ High-confidence listingCompany trend -66.7%
Quick readStrong listing-quality and freshness signals

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell a

DC
📍 Bengaluru, KARNATAKA, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

AISalesforceFinanceRecruitment
A
📍 Bengaluru, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. About The Role & Team Amplitude’s mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers. Join us as we deliver innovative and creative solutions to our customers. We're looking for a Customer Success Architect, based in India and supporting Global Customers , with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thri

JavaScriptPythonJavaSQL
C
📍 Bengaluru, KARNATAKA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

PythonAWSAzureGCP
O
📍 Bengaluru, India· Full-time
✓ High-confidence listing

From $100K/yr

Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

AWSGitAIGo
O
📍 Bengaluru, India· Full-time
✓ High-confidence listing

From $100K/yr

Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

AWSGitAIGo
O
📍 Bengaluru, India· Full-time
✓ High-confidence listing

From $100K/yr

Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Senior Customer Success Manager, Scaled Accounts – India Department Customer Success Location India Reports To Manager, Customer Success Role Overview We are looking for a Senior Customer Success Manager in India to support a pooled, scaled portfolio of smaller customers through a lighter-touch, high-volume Customer Success motion. This role is designed to bridge the gap between digital-only coverage and strategic named coverage, with a focus on protecting ARR, improving customer outcomes, and delivering strong in-timezone support across EMEA, APAC, and Middle East customers. Unlike a strategic CSM managing a smaller number of complex $100K+ accounts, this role runs a more programmatic model across a larger book of business. The focus is on scalable value delivery, adoption management, renewal readiness, risk identification, customer triage, and coordinated support rather than deep executive engagement or highly customized strategic account plans. This is a strong fit for someone who combines Customer Success discipline with technical fluency, operational rigor, sound judgment, and the ability to manage a broad portfol

AWSGitAIGo
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