Customer Quality And Rma Engineer in Bengaluru

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Join the Portworx team and play a pivotal role in delivering our highest-quality suite of products. In this role, you will contribute to building clean, robust code with a relentless focus on quality and customer success. You will be instrumental in developing a new SaaS platform designed to provide a secure, consistent, and best-in-class experience for customers purchasing and utilizing various Portworx offerings. As a core developer, you will take ownership of designing and implementing innovative features and products across the Portworx portfolio. WHAT YOU’LL DO Design & Develop SaaS Microservices: Build, scale, and integrate new features into Portworx products, ensuring seamless alignment with our distributed system architecture. Own the Lifecycle: Lead end-to-end engineering efforts, including design reviews, code reviews, unit/functional testing, documentation, and managing CI/CD deployment pipelines. Collaborate Globally: Partner closely with cross-functional peers and stakeholders (from Product Management to early-adopter customers) to take solutions from initial concept to production. Drive Iterative Quality: Take full ownership of feature development by proactively adapting to customer feedback and resolving issues identified during testing and deployment. Innovate & Experiment: Research and experiment with emerging technologies to push boundaries, optimize cloud infrastructure, and pione

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role Dialpad’s QA team ensures the quality and reliability of our AI-first platform across web, mobile, and backend systems. As a QA Automation Engineer, you will be a hands-on contributor responsible for automation execution and quality ownership of specific features/modules, leveraging modern tools and AI-assisted develop

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Senior Execution and Quality Validation Engineer will be responsible for executing validation plans, developing automation solutions, and improving product quality across Graphcore silicon and platform technologies. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will contribute to scalable validation methodologies, improve test coverage and execution efficiency, and help ensure products meet high standards of functionality, reliability, and performance before customer deployment. The role requires strong technical skills, attention to detail, and a passion for improving validation quality through effective execution, automation, and continuous improvement. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, test execution efficiency, product quality, and release readiness across Graphcore silicon and platform products. The team develops validation methodologies, automation

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SAP SD/MM Analyst THE ROLE As an SAP SD Analyst at Everpure, you will design and optimize robust Order-to-Fulfillment (OTC) and supply chain solutions that power our global commercial operations. Collaborating with cross-functional finance, procurement, and IT engineering teams, you will turn complex business processes into highly scalable SAP systems. By integration-testing SD, MM, and Customer Service modules, you will directly accelerate order processing velocity and improve supply chain predictability. Your mission is to elevate system integrity and build a high-performing, seamless enterprise architecture for our global stakeholders. WHAT YOU'LL DO Order-to-Fulfillment System Design: Own the translation of business requirements into high-quality functional and technical specifications for SAP OTC, SD, and MM solutions, ensuring scalability, security, and alignment with industry standards. Cross-Functional Architecture Integration: Lead configuration and integration mapping across SD, MM, IM, and FI modules—including critical touchpoints with Customer Service (CS) and Service Management (SM)—to establish seamless data flows and unified business processes. Supply Chain Optimization & Analytics: Implement cutting-edge supply chain planning and optimization solutions, leveraging analytics dashboards (SAC) and Demand Planning frameworks to enhance inventory accuracy and operational transparency. Continuous System Healt

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive the quality strategy for our innovative enterprise storage platform, ensuring zero-downtime resilience across physical hardware and cloud environments like Cloud Block Store and CloudSnap. In this engineering leadership role, you will scale systems testing, feature interoperability, and test automation for mission-critical global applications. Partnering directly with cross-functional development, support, and escalation teams, you will champion a customer-first quality model. This position elevates overall product reliability while shaping how cutting-edge software resilience is delivered at scale. WHAT YOU'LL DO Define & Execute Quality Strategy: Own end-to-end system test designs with a focus on large-scale feature interoperability to guarantee zero-downtime performance across enterprise and cloud environments. Build High-Impact Automation & Tooling: Design and deploy automated test workflows and triage tooling to accelerate defect detection, drastically reducing execution friction across thousands of automated test suites. Simulate Real-World Customer Workflows: Replicate complex customer deployment architectures to validate real-world fault tolerance and overall resilience against failure domains. Drive Root-Cause Resolution: Partner directly with escalation and support engineering teams to analyze and resolve complex defects, utilizing customer feedback loops to eliminate quality gaps. Lead Agi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Drive the mission-critical quality strategy for the industry’s most innovative, high-performance storage array platform. In this pivotal engineering leadership role, you will scale systems testing, feature interoperability, and test automation to ensure zero-downtime resilience for global enterprise applications. Partnering directly with cross-functional development, support, and escalation engineering teams, you will champion a customer-first quality model across physical hardware and cloud-native environments (Cloud Block Store, CloudSnap). This position elevates product reliability and shapes how cutting-edge software resilience is delivered at scale. WHAT YOU'LL DO Define & Execute Quality Strategy: Ownership of end-to-end system test designs, focusing on feature interoperability at scale to guarantee zero-downtime performance across enterprise and cloud environments. Build High-Impact Automation & Tooling: Design and deploy automated test workflows and triage tooling to accelerate defect detection, drastically reducing execution friction across thousands of automated test suites. Real-World Customer Simulation: Replicate complex customer deployment architectures and enterprise application workflows to validate real-world resilience, fault tolerance, and resilience against failure domains. Root-Cause Resolution & Continuous Improvement: Partner directly with escalation and support teams to reproduc

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Principal Execution and Quality Validation Engineer will be responsible for driving validation execution, automation, product quality, and release readiness across Graphcore silicon and platform technologies. The role combines deep expertise in hardware validation, test automation, and quality engineering with a strong focus on execution excellence. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will develop scalable validation methodologies, improve test coverage and execution efficiency, and ensure products meet the highest standards of functionality, reliability, and performance before customer deployment. As a recognized technical leader within the validation organisation, this role will influence validation strategies, automation roadmaps, and quality practices across multiple projects and engineering disciplines. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, te

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a key contributor within the Drive Qualification Center of Excellence, you will ensure the performance and reliability of Everpure-developed SSDs for hyperscale and enterprise environments. You will partner with firmware and hardware teams to validate mission-critical storage components, transforming complex technical requirements into robust validation frameworks. Your mission is to guarantee that our storage solutions exceed global customer expectations through rigorous system-level testing and data-driven analysis. WHAT YOU’LL DO Design and deliver automated validation suites that stress-test PCIe, NVMe, and OCP compliance, ensuring firmware maturity and hardware robustness for the Everpure Platform. Drive technical root-cause analysis for complex failures across firmware and system layers, utilizing telemetry and logs to resolve performance or data integrity bottlenecks. Own and scale the regression infrastructure , improving test repeatability and coverage to accelerate the qualification cycle for next-generation NAND technologies. Collaborate with cross-functional engineering teams to provide clear risk assessments and quality metrics, directly influencing product readiness and release timelines. Develop custom validation tools and scripts in Python to automate the characterization of drive-level behavior under power-loss, snapshot, and high-volume scenarios. WHAT YOU BRING Deep Technical Expertise: Profi

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We’re looking for an experienced backend engineer to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bengaluru office . We offer competitive pay to employees and practical benefits for their whole family. If this sounds interesting to you, read on. What you'll do (responsibilities) We’re looking for experienced individual contributors who’ve worked on large-scale products before, and we expect you to ramp up quickly and help us launch our products. Build the foundations for all things Atomicwork. Develop and maintain complex web applications emphasizing usability, performance, and scalability. Design and build enterprise-grade systems. Implement and maintain high-quality applications and show craftsmanship while coding, testing, and deploying. Collaborate with partner teams. Collaborate with cross-functional teams, including design, product management, and backend engineering, to develop and launch new features. Continuously improve our platform. Participate in code reviews and provide constructive feedback to other team members. Stay ahead of the curve. Keep up with emerging trends and technologies in front-end development, and recommend new approaches to improve the user experience. Self-direct your work and co-own the product. You will act like the technical founder of the product and will have autonomy and responsibility to do what’s right for the customer. Solve interesting technical problems. You will use your creativity and skills to solve challenging technical problems. What we're looking for (qualifications) We do not requ

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Sr. Salesforce Developer, you’ll own the hands-on development of custom solutions on the Salesforce platform. You’ll work closely with Engineers, Systems Analysts, Solutions Architects, and Business Analysts to translate complex business requirements into robust, scalable, and high-quality code. A primary focus of

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Summary Support enterprise customers as they adopt BugSnag to improve application stability and software quality. Partner with Sales to deliver technical demonstrations, proof of concepts, and customer evaluations. Build expertise in observability, troubleshooting, and customer-facing solution engineering while growing your technical career. Product Introduction BugSnag helps engineering teams proactively monitor application stability by identifying, prioritizing, and resolving software errors across web,

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will join the Portworx team in Everpure, which is responsible for delivering the highest quality Portworx Enterprise products. You will be contributing clean & robust code, be customer oriented and put quality first.A WHAT YOU'LL DO Designing and developing cloud native microservices and integrating new features to Portworx products Bringing a focus on design, development, unit/functional testing, code reviews, documentation, continuous integration and continuous deployment Debug product and performance issues in large scale clusters using AI tooling Collaborating with peers and stake-holders to take solutions from initial design to production Take full ownership of design and development activity by adapting to customer feedback and handling issues found in unit testing, system testing and customer deployments Experimenting with new technologies in order to push the state-of-the-art and innovate new solutions. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING BS in Computer Science 8+ years of experience in Designing, Development and Testing of Enterprise products (Golang preferred). Good understanding of Microservice Architectures and Cloud Native platforms Designing and owning micro services to operate and scale in a di

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will join the Portworx team in Everpure, which is responsible for delivering the highest quality Portworx Enterprise products. You will be contributing clean & robust code, be customer oriented and put quality first.A WHAT YOU'LL DO Designing and developing cloud native microservices and integrating new features to Portworx products Bringing a focus on design, development, unit/functional testing, code reviews, documentation, continuous integration and continuous deployment Debug product and performance issues in large scale clusters using AI tooling Collaborating with peers and stake-holders to take solutions from initial design to production Take full ownership of design and development activity by adapting to customer feedback and handling issues found in unit testing, system testing and customer deployments Experimenting with new technologies in order to push the state-of-the-art and innovate new solutions. We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING BS in Computer Science 7+ years of experience in Designing, Development and Testing of Enterprise products (Golang preferred). Good understanding of Microservice Architectures and Cloud Native platforms Designing and owning micro services to operate and scale in a di