Customer Success Architect in India

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About The Role: Our Site Reliability Engineering team is growing, and we are looking for a highly experienced Staff Site Reliability Engineer to help shape the future of reliability, scalability, and performance at AlphaSense. This is a hands-on, high-impact role where you will architect core reliability platforms, lead by example in incident response, and drive cultural adoption of SRE best practices across our global engineering organization. Our mission is to engineer our platform to the reliability standards of mission-critical systems, targeting 99.99% uptime, while continuously enhancing our systems and processes. This role is key to that mission and goes beyond traditional system maintenance; it’s about pioneering the platforms, practices, and culture that enable engineering to scale effectively. You will act as a force multiplier, mentoring fello

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Content organization is responsible for identifying, creating, licensing and integrating best-in-class unstructured and structured data that is both self-sourced and from third party content providers. The Content teams report to the Chief Content Officer and have strategy, product management, content operations and support responsibilities for each Content vertical. We have been experiencing a rapid growth cycle across all content sets, including Transactions and Funding Rounds. We value and uphold transparency, trust and accountability in our relationships within the team and with external and internal stakeholders. The Role: As a Content Analyst, you will work within our Content Operations team to generate and expand the AlphaSense financial content offering. You will work alongside a team of product managers, content team leads an

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role: As a Senior Engineer, QE, you own test strategy and coverage for your team's features and act as a strategic quality partner to the engineers who build them. You design test plans, build and evolve automation frameworks, and embed quality-by-design.You partner closely with developers, product managers, and platform teams to define test requirements, guide teams toward sustainable quality practices, and help us ship with confidence at velocity. You will: Define and execute test strategies across UI, API, and service layers to ensure comprehensive coverage. Develop and maintain reliable automation frameworks and performance testing suites. Utilize AI-assisted tools and agentic workflows to accelerate testing and debugging cycles. Lead risk assessments, release validations, and root-cause analyses for critical issues. Implement shift-left pr

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role We are building an AI Security and Governance capability and need an AI Security Analyst to be the front line for detecting, investigating, and containing risk across every AI tool, agent, and model touching AlphaSense's environment. You will monitor enterprise AI usage end to end, hunt for unauthorized ("shadow") AI and rogue agent activity, and turn raw AI telemetry into triaged findings the security and governance team can act on. Working alongside the Automation Engineer, Data Analyst, and Director, you will be a primary contributor to the evidence base underpinning our ISO 42001 certification and our broader AI risk posture. Key Responsibilities AI Tool Discovery & Shadow AI Monitoring Continuously monitor CASB/SWG, OAuth, and endpoint telemetry to discover unsanctioned AI tools, browser extensions, and API-level agents in u

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the team: The role of Engineer II, Information Engineering is responsible for designing, building, and operating scalable enterprise platforms that power internal teams across the organization. This role approaches technology challenges with an engineering mindset - developing automated, reliable, and secure solutions that reduce manual work and enable teams to operate efficiently at scale. Our mission is to design, build, and operate secure, scalable IT platforms and identity services that power the company. We leverage engineering, automation, and deep systems expertise to reduce operational overhead, increase reliability, and support long-term organizational growth. This engineer will focus on identity and access management, enterprise systems engineering, enterprise security, and automation-driven platform development, while supportin

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role Okta is the identity standard. The Okta Identity Cloud is an independent and neutral platform that securely connects the right people to the right technologies at the right time. We help organizations secure and manage their extended enterprise while transforming their customers’ experiences. With thousands of global customers, 7,000+ app integrations, and over 200 million registered users, we are only getting started. As a member of the Developer Productivity Engineering team, you will tackle high-impact challenges across development environments, AI enablement for engineering, scalability, and stability. Grounded in Okta’s core value— Always Secure. Always On. —your work directly powers developer velocity, system reliability, and software quality at scale. You will act as a force multiplier for our engineering teams by identifying workflow bottlenecks, pioneering AI integrations, establishing best practices for code organization, and maintaining performant development environments. What You’ll Do Design & Automation: Build and ship automated solutions that allow developers to deliver features rapidly without compromising quality, stability, or security standards. Environment Performance & Tuning: Analyze local development workflows, build tools to track operational metrics, and profile/tune development environments (including codebase modifications). AI & Tooling Enablement: Leverage AI technologies across the development stack

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Position Description We are seeking an experienced Senior Software Engineer to play a key role in building and scaling the Okta Recovery Vault (ORV) . This team is responsible for Okta's enterprise-grade soft-delete and object recovery capability, designed to protect critical identity objects (Users and Groups) from accidental or malicious deletion. As a Senior Engineer, you will own the technical design, implementation, and operational reliability of critical components within our real-time, high-fidelity recovery system. You will solve complex engineering problems around identity preservation (UUIDs) and relationship restoration—including group memberships, app assignments, and password hashes—ensuring our customers can seamlessly recover from data loss events. Job Duties and Responsibilities Feature Execution: Drive the technical design and end-to-end implementation of complex features, such a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Position Description We are seeking an experienced Full Stack Senior Software Engineer to play a key role in building and scaling the Okta Recovery Vault (ORV). This team is responsible for Okta's enterprise-grade soft-delete and object recovery capability, designed to protect critical identity objects (Users and Groups) from accidental or malicious deletion. As a Senior Engineer, you will own the technical design, implementation, and operational reliability of critical components within our real-time, high-fidelity recovery system — spanning backend services and the admin-facing UI that customers use to review and restore their data. You will solve complex engineering problems around identity preservation (UUIDs) and relationship restoration—including group memberships, app assignments,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Position Description We are seeking an experienced Senior Software Engineer to play a key role in building and scaling the Okta Recovery Vault (ORV) . This team is responsible for Okta's enterprise-grade soft-delete and object recovery capability, designed to protect critical identity objects (Users and Groups) from accidental or malicious deletion. As a Senior Engineer, you will own the technical design, implementation, and operational reliability of critical components within our real-time, high-fidelity recovery system. You will solve complex engineering problems around identity preservation (UUIDs) and relationship restoration—including group memberships, app assignments, and password hashes—ensuring our customers can seamlessly recover from data loss events. Job Duties and Responsibilities Feature Execution: Drive the technical design and end-to-end implementation of complex features, such a

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... GEDE (Global Edge and Domains Engineering) keeps GoDaddy's domains, edge, and aftermarket platforms running for millions of customers. Within GEDE, the Reliability Engineering team (Domains Production Engineering) is the group that gets the call when something breaks — and, more importantly, builds the systems that mean it breaks less often. We own the monitoring, compliance, and patching toolchain for the whole Domains infrastructure footprint, provide advanced incident support, and are actively modernizing how the org detects, diagnoses, and even auto-remediates issues with AI-assisted tooling! What you'll get to do... Build and evolve observability using Prometheus/Mimir, the Grafana LGTM stack, Elastic/OTEL, and Site24x7 — closing gaps across the org. Steer our cloud migration journey and bolster our efforts to keep the services reliable and performant. Own patching compliance and vulnerability remediation at scale across a mixed on-prem + AWS fleet, hitting hard SLA targets. Operate and extend our multi-tenant Kubernetes/ArgoCD platform, including the migration of core services. Contribute to our AI/automation initiatives: auto-generating runbooks from Prometheus alerts, ServiceNow change-risk scoring, and other tooling that reduces toil for the whole team Consult with partner dev teams on metrics, alert thresholds, and monitoring standards — this is a platform-enablement role, not just a ticket queue. Mentor other engineers on the team and help mature our operational practices. Your experience should include

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Human Resources function is responsible for providing human resources (HR) support to a major business unit or functional area. This includes any issues relating to talent acquisition, compensation and benefits, employee relations, training and development, and HR operations. The Analytics, Modeling, & Reporting area is responsible for analyzing and reporting on data sets for a particular area to evaluate, recommend and support the implementation of business strategies and operational processes. The Human Resources Information System (HRIS) and Reporting focus specializes

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the Team You will be part of a highly skilled distributed team that takes care of data enrichment platform responsible for data enrichment pipelines and for supporting bulk exports to clients and search partners. The team primarily involves in generating large-scale datasets for exporting to internal and external consumers. .We are interested in engineers who are hands-on and willing to dig into tough problems. We love people who are willing to explore new areas, learn quickly, and apply their skills to challenging issues How you’ll make an impact: - Design, d

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum. What you'll do Lead a full-stack engineering team of 6-8 across backend (Java/Spring Boot) and frontend (React/TypeScript) Own end-to-end delivery — sprint planning, execution, quality, and release Set clear expectations, manage performance equitably, and develop engineers at every level Partner with Product Manager and XD to translate requirements into technically sound, deliverable plans Drive architectural discussions and hold the team to engineering excellence standards Identify

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings Join Our Team... GoDaddy’s Product Security team is looking for a Security Engineer who is passionate about helping build secure products and services used by millions of customers worldwide. In this role, you will work closely with engineering and platform teams to identify security risks, improve security practices, and help embed security throughout the software development lifecycle. You will have the opportunity to learn from experienced security professionals while contributing to initiatives that improve the security and resilience of our products, platforms, and cloud environments. The ideal candidate is curious, hands-on, eager to learn, takes ownership of their work, and excited to solve security challenges at scale! What you'll get to do... Identify, assess, and help remediate security risks across applications, infrastructure, cloud environments, and AI-enabled services Partner with engineering and platform teams to design, implement, and improve security controls throughout the software development lifecycle Conduct security reviews, threat modelling, and risk assessments to help build secure, resilient, and scalable systems Develop and enhance automation, tooling, and processes that strengthen security coverage, improve detection and response capabilities, and increase operational efficiency Investigate security findings, stay informed on emerging threats and technologies, and contribute to a culture of security awareness and continuous learning Your experience should include... 2+ yea

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... We are looking for an experienced engineer to join the Infrastructure Management and Automation team. In this role, you’ll help shape and build the tools, platforms, and automation that power and manage GoDaddy’s growing infrastructure footprint while leading the design of scalable solutions to complex operational challenges. Our infrastructure platform empowers GoDaddy engineers to help small business customers start, grow, and run their ventures. GoDaddy teams rely on our infrastructure solutions every day, whether for development workflows or hosting production workloads at global scale. If you enjoy solving complex technical problems, designing scalable systems, influencing technical direction, and improving how infrastructure is managed and automated, we’d love to hear from you! What you'll get to do... Lead the design and evolution of GoDaddy’s next generation of infrastructure management platforms and automation systems, taking ownership of complex technical areas from design through delivery and operation Leverage modern engineering practices and AI-assisted development workflows to rapidly design, build, and deliver scalable internal tooling and automation Design and build reliable services and integrations across infrastructure platforms and operational systems, including provisioning, networking, IPAM, DNS, CMDB, and asset management workflows Partner with engineering and operations teams to identify opportunities, shape technical solutions, and improve infrastructure reliability, scalability, utilization, and opera