Customer Technical Services Manager in Mumbai

• Customer Billing and Invoicing: Ensuring accurate and timely invoicing, including managing invoice discrepancies and adjustments • Billing and Invoicing for HT, LT and temporary illumination consumers, making refunds with appropriate checks • Prepare 26AS Reconciliations and maintain • Collections & Refunds: Managing the collection of payments, including coordination with internal & external stakeholders, addressing payment issues, handling payment disputes and processing refunds • Cash Application: Applying payments to specific invoices, ensuring accurate cash (all collection mediums) reconciliation, and resolving unapplied cash • Process Improvement: Identifying areas for improvement in the O2C process, implementing best practices, and streamlining workflows • MIS and Data Analysis: Analyzing key performance indicators (KPIs) related to O2C processes, such as Open BRS entries, Debtors Aging etc and prepare MIS Source: Adani Group | Job ID: 51915

The Incharge – Administration (Project/Sales) is responsible for overseeing site administration, facility upkeep, customer interactions, and compliance management at project and sales offices. This role ensures seamless site operations, coordination with local authorities, property tax management, labour compliance, and fire safety regulations. The incumbent will also manage housekeeping, security, vendor coordination, and infrastructure maintenance, ensuring a smooth operational environment for both internal stakeholders and customers. Source: Adani Group | Job ID: 59131

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58751

About Groww: We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Job Description: Responsible for research and coverage of high end investment products, this role ensures the firm maintains a live universe of curated investment ideas, supported by data, rationales, and manager intelligence. Key Responsibilities: Track new product launches across MF, PMS, AIFs, Structured Products. Build and maintain a central repository of data, research, and collaterals.

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 56097

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58284

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51448

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51453

The Relationship Development Manager – NRI Segment is responsible for building, nurturing, and strengthening long-term relationships with existing and prospective NRI customers. The role focuses on enhancing customer engagement through proactive communication, providing timely project updates, driving customer satisfaction, encouraging referrals and repeat investments, and positioning the organization as the preferred real estate partner within the NRI community. The objective is to create a seamless customer experience that fosters trust, loyalty, advocacy, and sustained business growth from the NRI segment. Source: Adani Group | Job ID: 55002

The Business Head - Lounges will be responsible for country operations, he/she is the key driver in expanding the business to new and existing locations, as well as building and maintaining customer relationships in the best interests of the business and company. The role will work to maximize operating performance, including achieving financial goals and driving each team to reach their full potential in various areas. Source: Adani Group | Job ID: 54608

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51452

Sales - Pranaam role is responsible to drive the growth and excellence of Pranaam Services at a large airportby achieving revenue targets through strategic partnerships and business development initiatives. The role aims to ensure an exceptional customer experience by managing service delivery, optimizing operations, and maintaining quality standards. Additionally, the role is responsible for building strong stakeholder relationships, ensuring compliance, handling crises efficiently, and fostering team development to uphold a culture of continuous improvement and service excellence. Source: Adani Group | Job ID: 47724

Purpose To ensure accurate, timely, transparent, and regulatory compliant billing for all categories of consumers. This ensures revenue assurance, customer satisfaction, and financial sustainability of the distribution utility. Objective “Ensure financial integrity, regulatory compliance, and customer satisfaction by delivering accurate, timely, and transparent billing for all electricity consumers.” Source: Adani Group | Job ID: 47363

End to end responsible for: • translating business strategy and product vision into integrated architectural design solutions across project lifecycle from concept to GFC. • managing design consultants and ensuring multidisciplinary coordination for buildable, compliant and efficient designs. • driving design quality, compliance and value engineering aligned to cost, timelines and customer expectations. • ensuring timely delivery of construction drawings and site support for execution. • institutionalizing design governance, standards and continuous improvement across projects. Source: Adani Group | Job ID: 58730

End to end responsible for: • translating business strategy and product vision into integrated architectural design solutions across project lifecycle from concept to GFC. • managing design consultants and ensuring multidisciplinary coordination for buildable, compliant and efficient designs. • driving design quality, compliance and value engineering aligned to cost, timelines and customer expectations. • ensuring timely delivery of construction drawings and site support for execution. • institutionalizing design governance, standards and continuous improvement across projects. Source: Adani Group | Job ID: 58734