Design Technologist in India

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Job Description/ Responsibilities: Designing, developing and maintaining stable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable Resource Optimization: Manage GPU/CPU utilization to minimize cloud costs while maintaining low-latency inference for users Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production. Version Control & Governance: Manage versioning for data, code, and models using tools like MLflow. Security & Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data Technology Eva

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You Will: Design, build, and maintain backend integrations using AWS services such as Lambda, S3, SQS, SNS, and EventBridge Develop API-based automations and orchestrate data flows between Salesforce, NetSuite, Workday, Snowflake, and other SaaS platforms Refactor and enhance legacy integration logic to align with modern architecture standards Own your code from design through CI/CD (GitLab) and deployment via Terraform/CloudFormation Collaborate with US-based engineers on shared initiatives, sprint planning, code reviews, and technical handoffs Participate in a shared production support rotation, resolving critical integration and data pipeline issues Partner with architects and BSAs to review integration design and testing strategies for reliability and resilience Support both ETL-style batch pipelines and real-time event streaming using CDC and platform events You Have: BS in Computer Science, related field, or equivalent industry experience 5+ years of experience in backend software development or automation using Node.js, Python, VS code or similar Strong experience with AWS services, especially Lambda, S3, SQS/SNS, EventBridge, DynamoDB Expertise in database design, schema modeling, and query optimization (DynamoDB & Snowflake preferred) Strong grasp of integration design patterns, secure API development (REST/SOAP), and system interoperability Develop and maintain GitLab based CI/CD pipeline implementations for tests, linting, deployment, etc. Experience with managing infrastructure as code (Terraform, Cl

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. You will be reporting to the Trust & Safety India Operations Manager. The team provides support to Roblox’s global players, developers, and advertisers. As a Product Support Specialist on our Safety Ops Team, you’ll be focused on Escalations, Product Reliability, Process Improvement and Design along with playing a critical role in managing and resolving escalations and high-impact incidents affecting our Roblox users and platform. You will coordinate across multiple teams to ensure rapid response to minimize the impact on customers and business operations, identifying trends, enhancing support processes, improving agent efficiency, and reducing operational costs while maintaining high reliability and service quality. Additionally, you will serve as a product expert working closely with the PSM team, providing detailed synthesis of new and existing issues our users experience to prioritize and enable engineering teams to improve the platform. You Will: Coordinate a

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from conception to completion, managing timelines, and technical dependencies across teams. Mentor engineers across teams, fostering a culture of reliability, automation, and continuous learning. Collaborate with security and compliance partners to ensure infrastructure adheres to best practices and standards (e.g., IAM Federation, Workload Identity). Participate in t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from conception to completion, managing timelines, and technical dependencies across teams. Mentor engineers across teams, fostering a culture of reliability, automation, and continuous learning. Collaborate with security and compliance partners to ensure infrastructure adheres to best practices and standards (e.g., IAM Federation, Workload Identity). Participate in t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from conception to completion, managing timelines, and technical dependencies across teams. Mentor engineers across teams, fostering a culture of reliability, automation, and continuous learning. Collaborate with security and compliance partners to ensure infrastructure adheres to best practices and standards (e.g., IAM Federation, Workload Identity). Participate in t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Software Engineer (Full Stack - Backend) Staff Software Engineer The Product Auth0 is a developer-friendly identity platform designed by developers, for developers, simplifying authentication and authorization for more than 100 million daily logins worldwide. Within this global platform, our team drives two of Auth0’s most critical, high-impact surfaces: The Manage Dashboard: The definitive front door for developers and enterprise administrators worldwide. It is the control center where our customers configure critical identity policies, manage complex organizations, and monitor active threat intelligence. The Auth0 Marketplace: Our rapidly expanding extensibility ecosystem. The Marketplace allows customers to seamlessly discover and install third-party integrations - such as security monitoring, consent management, and database connectors - to dynamically customize their identity pipeline. The Role As a Staff Engineer on this team, you will not just write code; you will own the technical strategy, architect highly resilient frameworks, design developer-friendly APIs, and mentor a high-performing team of engineers. Your architectural ownership will span the entire stack - from the React-based frontend down through our Node.js/Go services, robust operational pipelines, and PostgreSQL databases. What You Will Do: Product Ownership: Lead the technical lifecycle of your team’s products, ensuring they are robust, secure, and performant from the frontend to

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. L9 - Senior Business Solutions Engineer, Legal Tech Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Legal Technology team, within the BizTech organization, leads the mission to deliver innovative technology, empowering our legal function to utilize technology productively, driving connection, and scale support. This role sits within BizTech and partners directly with Airbnb's global Legal organization to accelerate the deployment of AI-powered tools, implementation of legal systems & integrations, and workflow automation across the CLO org. The Difference You Will Make: We're looking for a world-class Senior Business Systems Engineer to help redefine how Legal operates. You'll deliver fast, practical solutions using internal tools and agentic AI — owning system and tool changes end-to-end, from design through support. You'll spot what's slowing teams down, champion best practices, and safeguard data integrity across our platforms — all while staying ahead of how AI is reshaping the way we work. This isn't conventional IT or Legal Ops. You'll be embedded directly within our Legal teams, solving real challenges in real time. As a key driver of our Legal Tech strategy, you'll lead the deployment of AI agents, legal application implementations, and automation that

At Bolna, we’re building tools that change the way teams leverage Voice AI. We’re looking for a Founding Machine Learning Engineer to own the end-to-end lifecycle of building, evaluating, deploying, and improving models that power millions of production conversations. This is a high-impact, high ownership role where you won’t just work on Bolna’s ML stack—you’ll help build the foundation it scales on. Our team includes IIT alumni with experience at Bain, Atlassian, Uber, Zomato, and LinkedIn, and is backed by leading investors. Responsibilities: Build the data engine - Design pipelines to source and clean conversational voice data across Indian languages, accents, and telephony conditions. Fine-tune models that ship - Fine tune and train models to improve accuracy, speed, and reliability across different use-cases. Define what "good" means - Build evaluation datasets and benchmarks for transcription accuracy, voice naturalness, interruption handling, latency, and end-to-end conversation quality. Set up human-in-the-loop pipelines to capture subjective quality at scale. Ship to production - Work with the engineering team to deploy models into a latency-sensitive, high-volume system. Monitor performance in the wild, debug regressions, and iterate fast. Required Skills: 3+ years of hands-on ML experience with deep practical real-world experience in training models. Strong Python and PyTorch fundamentals with exposure in distributed training, and modern fine-tuning techniques (LoRA, QLoRA, DPO, RLHF, etc.). Training data as a first-class problem. Experience designing data pipelines from collection, cleaning, labeling, deduplication, augmentation and treating data quality as a core engineering discipline. Rigorous about evaluation. You know that "looks good in a demo" is not a benchmark. You build the evals before you trust the model. Speech model experience is a plus with real-time / streaming inference experience where you would have contributed to latency optimization

At Bolna, we’re building tools that change how businesses leverage voice AI. We’re looking for a Software Engineer to build reliable, scalable systems that power millions of production conversations across languages, industries, and telephony environments. This is a high-impact, high-ownership role where you’ll work on core platform problems across distributed systems, real-time communication, developer infrastructure, and customer-facing products. Our team includes IIT alumni with experience at Bain, Atlassian, Uber, Zomato, and LinkedIn, and is backed by leading investors. Responsibilities Build systems that operate at scale: Design and build backend services that support high-volume, real-time voice AI conversations with strong reliability, performance, and fault tolerance. Own features end to end: Take problems from product requirements and technical design through implementation, testing, deployment, monitoring, and iteration. Improve platform reliability: Build systems that are observable, resilient, and easy to debug. Identify bottlenecks, reduce failure rates, and improve system availability. Work on real-time infrastructure: Solve problems across telephony, streaming audio, webhooks, queues, scheduling, concurrency, and low-latency communication. Build for developers and customers: Improve APIs, SDKs, integrations, dashboards, and internal tools that make the Bolna platform easier to use and operate. Raise the engineering bar: Contribute to technical design reviews, code quality, testing standards, documentation, incident response, and engineering best practices. Required Skills Strong engineering fundamentals: Solid understanding of data structures, algorithms, databases, networking, operating systems, and distributed systems. Backend development experience: 2+ years of experience building and operating production backend systems using Python, Go, Java, Node.js, or a similar language. Production ownership: Experience shipping software to production and own

About Bolna Bolna is Voice AI infrastructure built for India. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don't have to. We're a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. Our team of ~25 is based in Bengaluru. The Role You're the person who makes our voice agents actually sound good and actually work for real customers. As an AI Solutions Engineer, you'll sit at the intersection of our product and our customers. Your primary job is to design, write, and iterate on the prompts and tools that power Bolna's voice agents, making them smarter, more natural, and more effective for each use case. You'll work closely with customers to understand their goals, build agent flows, test conversations, and fix what breaks. No heavy coding required-if you can vibe-code a basic script or write a solid system prompt, you're qualified. What You'll Do Write, test, and iterate on system prompts for voice agents across industries like D2C, fintech, healthcare, and logistics Listen to real call recordings, identify where agents fail, and fix them Build conversation flows and call pathways for new customer deployments Help onboard new customers-understand their use case, set up their agent, and get it live Maintain a growing library of prompts, templates, and best practices across Bolna's verticals Red-team agents-try to break them, find edge cases, and make them bulletproof Work with vernacular inputs: test agents in Hindi, Hinglish, and regional languages Feed insights back to product and engineering-you'll see what customers need before anyone else does What We're Looking For Must-have: You've spent serious time prompting ChatGPT, Claude, or similar LLMs-not just casually, but to actually build or solve something You're obsessive about language-you notice when a senten

About the Team OpenAI’s Industrial Compute organization is responsible for building and scaling the infrastructure that powers our most advanced AI systems. Through a combination of strategic partnerships and self-built campuses, we are developing data center infrastructure at unprecedented scale and speed. The Data Center Delivery organization works across design, construction, commissioning, operations, vendors, and equipment suppliers to turn infrastructure plans into operational capacity. As projects progress from construction through commissioning and turnover, maintaining accurate equipment information, asset records, schedules, and documentation is critical to ensuring infrastructure is ready to operate and maintain. About the Role We are seeking a Maintenance Analyst to support the build, commissioning, and turnover of large-scale data center infrastructure. This role sits within the build organization and serves as a key connection point between equipment vendors, construction teams, commissioning teams, and the systems used to manage physical infrastructure. The Maintenance Specialist will ensure vendor equipment information is accurately captured, validated, and assigned to the appropriate equipment records, logs, and asset tags as infrastructure is installed and commissioned. In addition to equipment and maintenance data management, this person will provide real-time coordination and scheduling support as construction and commissioning activities progress. This role is well suited for someone who is highly organized, comfortable working with technical equipment information, and able to operate effectively in a fast-moving field environment. Key Responsibilities Own the collection, validation, and entry of vendor equipment information into equipment logs, asset registers, tagging systems, and infrastructure management tools. Maintain accurate equipment records, including manufacturer information, model and serial numbers, location, system association, war

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

About the Team OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces, programs, and services that enable employees to do their best work. The team’s work spans real estate, workplace operations, design and construction, workplace experience, food programs, employee services, analytics, and global programs. As OpenAI’s presence in India grows, REW is building flexible, scalable, AI-native, people-centered workplaces that combine a consistent employee experience with strong operational and financial discipline and thoughtful adaptation to each location. Workplace & Location The location for this role is Mumbai . The role requires to be onsite 5 days per week, with regular travel among Mumbai, New Delhi, and Bangalore. About the Role We are looking for an experienced Senior Workplace Operations Manager to set the operational direction, define the workplace operating model, and lead workplace operations and employee experience across OpenAI’s locations in India, including but not limited to Mumbai, New Delhi, and Bangalore. This hands-on, country-level role combines strategic planning, senior stakeholder partnership, and day-to-day execution in a fast-changing environment. As OpenAI’s senior workplace operations owner in India, you will translate business and employee needs into a scalable, AI-native operating model and define the standards, priorities, and service outcomes that support the country’s growth. You will remain accountable for delivery through integrated facilities-management partners, contractors, and specialist vendors, while partnering closely with India business leaders, regional REW leadership, and colleagues across REW, Workplace Experience, Leasing, Design & Construction, Food, Corporate Security, IT, Finance, People, and Procurement. This is a senior individual-contributor role reporting to the Head of Workplace, JAPAC. You’ll be responsible for: Set and own the country-wide workplace operating model, service qualit

About the Team The IT organization is a cohesive team that improves security, productivity, and user experience for everyone at OpenAI. We build and operate the technology foundation that enables every employee to work securely, efficiently, and with high velocity from day one, helping OpenAI remain the most secure and productive AI lab in the world. Our work spans building and maintaining reliable networks, identity and access systems, secure client platforms, and intuitive automation and self-service tools. We also support the full employee journey through smooth onboarding, well-managed hardware and logistics, and responsive global support. As OpenAI grows, we design the technology that powers our offices and keeps collaboration seamless across locations. Through strong security, scale, and simplicity, we enable teams to do their best work. About the Role As a Product Manager, you will lead vision, strategy, and execution for internal systems and platforms that enable secure, reliable, and efficient operations. You will translate technical and operational needs into clear product roadmaps, working closely with IT, engineering, security, and compliance to build scalable, intuitive, and resilient products that remove friction and improve productivity across the company. You are systems-minded, pragmatic and iterative. You thrive in ambiguity, move quickly with good judgment, and learn through iteration and usage data. You understand how internal systems fit together end-to-end and design solutions that balance usability, scale, and security. This role is based in our San Francisco HQ and requires in-office presence. We utilize a hybrid work model with 3 days in the office per week In this role, you will: Set direction and drive alignment Define and evolve product vision and roadmaps for core internal systems and platforms Ensure tools enable productivity, scale securely, and deliver a seamless employee experience Align priorities across IT, engineering, security, w