Engineering Specialist in Hyderabad

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Product Support Manager will be responsible for leading a team of Product Support Specialists in Hyderabad. You will collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive product support operations across the global team. This role will surface customer and product usage trends, drive resolution for executive-level product escalations, and continuously improve global support and escalation processes. The successful candidate should bring deep expertise in product support and escalation management, including experience driving process improvements and collaborating cross-functionally with Product, Engineering, and Customer Success teams. They will also have strong experience managing a high-performing team of product support specialists across multiple levels, ensuring timely issue resolution, operational excellence, and a seamless customer experience. What You'll Achieve: Collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive Product Support operations across the global o

Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Our investment managers, tax and estate planning professionals work together to develop holistic strategies to optimize clients’ portfolios while mitigating the impact of taxes on their wealth. As a fiduciary, the guidance we provide is in the best interests of our clients, without conflict or competing benefits. We offer boutique customization and deep expertise in specialized investment, tax and planning strategies alongside sophisticated technology and custody platforms. Fiduciary Trust International is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you’ll get exposed to different cultures, people, and business development happening around the world. About the Department: Our AI Engineering team develops and scales production-ready Generative AI and Agentic AI solutions that help solve complex business challenges and accelerate innovation across the organization. The team brings together AI engineers, architects, and business stakeholders who work collaboratively to design, build, and deploy secure, enterprise-grade solutions on Microsoft Azure. Joining this team offers opportunities to work with emerging technologies, influence AI standards and best practices, and contribute to high-impact initiatives in a collaborative and growth-oriented environment. How Y

About the Role We are looking for a Director of Engineering – AI & Full-Stack SaaS to lead the engineering strategy and execution for a highly scalable, enterprise-grade SaaS platform. This role is ideal for a strong engineering leader who combines deep software engineering expertise, enterprise SaaS experience, cloud-native architecture, full-stack product development, and practical AI/GenAI adoption . The successful candidate will lead multiple engineering teams, drive architectural and technical decisions, improve engineering velocity and quality, and help embed AI across the software development lifecycle and product engineering ecosystem. Key Responsibilities Lead and mentor multiple engineering teams responsible for building and delivering enterprise SaaS products. Define and execute the engineering strategy, technical roadmap, architecture and development standards . Drive development of highly scalable, secure, reliable and cloud-native SaaS applications. Provide technical leadership across backend, frontend, APIs, microservices and distributed systems . Drive adoption of AI/GenAI tools and capabilities across the engineering lifecycle, including development, testing, code quality, productivity and automation. Partner closely with Product, Architecture, DevOps, Security and other cross-functional teams to deliver business-critical capabilities. Establish engineering best practices around design, coding, testing, CI/CD, observability, performance and reliability . Own engineering delivery, quality, scalability and operational excellence across multiple product areas. Identify and resolve complex technical and architectural challenges. Build a high-performing engineering culture focused on innovation, ownership, collaboration and continuous improvement . Evaluate emerging technologies and identify opportunities to leverage AI and automation to improve engineering productivity and product capabilities. Drive technical modernization and evolution of existing

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for an Engineering Manager, Products & Platforms to join our Product engineering team to lead a high-performing software engineering team while driving technical strategy across Redwood’s Workload Automation Platform. You will be instrumental in mentoring engineers, managing team deliverables, and guiding the design, development, and enhancement of scalable, secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As an Engineering Manager, you will: People Leadership & Mentorship: Manage, coach, and grow a team of talented software engineers, supporting career development, conducting performance reviews, and fostering an inclusive, collaborative team culture. Technical Strategy & Architecture: Provide hands-on technical guidance, participate in design reviews, and define technical roadmaps for Java/Spring Boot microservices while ensuring high standards for architecture, security, and observability. Delivery & Platform Ownership: Oversee team execution, Sprint planning, and delivery timelines to ensure resilient, scalable core platform features and infrastructure. AI Integration: Research and apply AI/ML concepts and their usage to innovate and enhance the MFT (Managed

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion’s Content Onboarding team builds the systems that help customers move content into Notion, get started faster, and keep growing reliably over time. The role matters because one of Notion’s core differentiators is replacing multiple tools — and that only becomes real when customers can get their information out of those tools and into Notion with confidence. You’ll partner with product and engineering leaders to shape the future of our content importers, internal administrative tooling, and compliance workflows like exports. This role is based in Hyderabad, India. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Shape the technical and product vision for Notion’s import systems, so customers can pull content from more sources and transform it into a trustworthy system of record. By your 90th day, you’ll have clarified the near-term roadmap and de-risked the most important technical decisions for importers, exports,

Staff/ Principa/ MTS Agentic AI Architect – Knowledge Engineering — Hyderabad - Phoenix Aquila, India. Apply via Workday.

Role: Manager, Software Engineering Location: Hyderabad, India (Hybrid) Department: Product Development Reports to: Director of Engineering About GHX: GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities. Website: https://www.ghx.com/ LinkedIn: https://www.linkedin.com/company/ghx/ About the Role GHX is seeking a hands-on Engineering Manager with expertise in software engineering, release management, artificial intelligence and cross-functional collaboration. The work blends modern software practices with pragmatic AI to reduce manual exceptions, improve matching accuracy, and enhance the invoice processing end-to-end. Responsibilities Engineering Leadership Provide technical and people leadership for an engineering team. Manage, mentor, and grow a high-performing team of software engineers, fostering a culture of collaboration, innovation, and accountability. Partner with other engineering and cross‑functional leads to align priorities and ensure cohesive execution. Coordinate incident response for the team, including coverage and technical response to issue. Hands‑on Technical Leader Contribute to high‑impact coding when it adds meaningful value (foundational components, prototypes, critica

MANAGER, DATA ENGINEERING — Hyderabad - Phoenix Aquila, India. Apply via Workday.

Manager, Full-Stack Engineering, SMAI — Hyderabad - Phoenix Aquila, India. Apply via Workday.

Senior/Staff/Principal Engineer, Product Engineering — Hyderabad - Phoenix Aquila, India. Apply via Workday.

Sr Engineer, Advanced Packaging Design Enablement Engineering (APDEE) — Hyderabad - Phoenix Aquila, India. Apply via Workday.

Sr Engineer, Advanced Packaging Design Enablement Engineering (APDEE) — Hyderabad - Phoenix Aquila, India. Apply via Workday.

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product deliv

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Products & Platforms to join our Product engineering team to contribute to technical development across Redwood’s Workload Automation Platform, helping modernize and build reliable capabilities across our engineering teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer, you will: Technical Delivery & Architecture: Solve complex engineering problems, follow established best practices, participate in design reviews, and collaborate with peers, while contributing to the development, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Implementation: Develop a solid understanding of our core platform and infrastructure, contributing to its resilience, component communication, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: Research and apply AI/ML co