Enterprise Support Manager in Bengaluru

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Technical Architect on our Advanced Services team, you will bridge pre-sales strategy and post-sales delivery to architect enterprise data migration, disaster recovery, and hybrid-cloud storage solutions. In this dual consultative and hands-on role, you will collaborate closely with Sales, Engineering, and enterprise customers to translate complex business needs into resilient, automated IT infrastructure. You will drive revenue growth and project success by serving as the trusted technical authority across high-impact data center transformations. WHAT YOU'LL DO Architect & Scope High-Impact Solutions: Partner with Sales, Product Marketing, and customer leadership to evaluate complex enterprise environments, design high-availability storage architectures (replication, clustering, cloud integration), and scope Professional Services engagements that drive sales conversion and solution adoption. Lead Enterprise Data Migrations & Implementations: Own end-to-end technical execution of complex data center consolidations and block/file migrations using specialized appliances (e.g., Cirrus Data) and native toolsets, ensuring seamless cutovers with zero data loss and minimal operational disruption. Automate & Modernize Storage Operations: Develop custom scripts (Python, PowerShell, Shell) and integration workflows to automate replication, disaster recovery, and cloud-bursting processes within client

AI/ML – Investment Services A Career with Point72's AI/ML – Investment Services Team The AI/ML – Investment Services team at Point72 spearheads the development of cutting-edge AI solutions that seek to transform our business processes and enhance enterprise intelligence. The team aims to bridge the gap between business challenges and technological innovation, collaborating with stakeholders across the firm and leveraging expertise in generative AI, data engineering, and machine learning. WHAT YOU'LL DO Build and scale core backend services and platforms that power generative AI applications and data infrastructure used across the firm’s investment workflows Design and implement high-throughput, low-latency data pipelines to ingest, normalize, and serve both structured and unstructured data Develop robust APIs and microservices to support model inference, feature serving, and downstream applications Integrate generative AI tools and model-serving workflows into production, including embedding stores, retrieval components, and fine-tuning pipelines Optimize system performance, cost, and reliability through profiling, capacity planning, and architectural improvements Implement automated testing, continuous delivery pipelines, monitoring, and incident response practices to maintain production health Partner with data scientists, AI engineers, product owners, and operations to translate models and prototypes into scalable, production-grade solutions Mentor engineers, lead code reviews, and establish engineering best practices for maintainability, security, and observability Own end-to-end delivery, operational runbooks, and metrics-driven measurement of feature impact and system reliability WHAT'S REQUIRED Bachelor’s degree in computer science, software engineering, or a related technical field Minimum 5+ years of professional experience building backend systems and production services Demonstrated experience designing and operating large-scale data engineering pipelines

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you'll do Lead the design, development, and operation of scalable, enterprise-grade AI/ML architectures and systems with a strong emphasis on reliability, availability, and performance. Lead and mentor a team of engineers, driving technical direction, code quality, and iterative delivery of large-scale solutions. Partner closely with data scientists, engineers, product teams, and compliance to integrate AI/ML solutions into existing and new products. Own the end-to-end lifecycle of GenAI services, including LLM inference, model serving, and proxy/gateway layers that support multiple downstream applications. Define and uphold engineering best practices around observability, scalability, security, and cost efficiency for AI/ML platforms. Evaluate tools, technologies, and processes to ensure the highest quality and performance of AI/ML systems. Stay abreast of the latest advancements in AI/ML technologies and methodologies, and translate them into pragmatic solutions for the business. Ensure compliance with industry standards and best practices in AI/ML. What's required Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 10+ years of experience in software/AI/ML engineering, with a proven track record of successful delivery of complex, production-grade systems. Demonstrated experience building large-scale enterprise-grade services with high reliability, availability, and observability (SLO/SLA-driven en

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Build software used to support global trading across time zones • Work closely with business users to establish and refine requirements • Participate in identifying new technologies to continuously improve software systems • Implement DevOps practices within the team (GitHub/GitLab, Jenkins) • Provide production support to diagnose and resolve elevated application software production incidents and implement proactive remediation measures WHAT’S REQUIRED • Bachelor’s degree in computer science or another technical/scientific field • Minimum 8 years object-oriented programming experience with C#/.NET • Significant experience working with / understanding databases - primarily MS SQL Server • Must have experience in writing automated tests, unit tests, Test-Driven Development • Knowledge of design/architecture patterns, distributed systems, microservices, observability and monitoring, and containerization (Docker) • Willingness to work as part of a distributed Dev Team - 3 time zones (USA, Poland, India) • Strong problem solving and analytical skills • Exceptional verbal and written communication skills • Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: • Health care benefits • Maternity, Adoption & related leave policies • Generous paternity and family care leave policies • Employee Assistance Prog

JOB TITLE Observability Engineer A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Design observability capabilities that give engineering teams clear insight into application health, platform performance, and issues affecting users Build scalable collection pipelines for metrics, logs, and traces across cloud-based and on-premises environments Develop actionable alerting standards that reduce noise, shorten incident response, and highlight the most important signals Partner with application and infrastructure teams to define service health indicators and improve operational readiness before production launches Automate monitoring configuration, dashboard deployment, and reliability checks to support consistent observability across the technology environment Analyze production incidents to identify telemetry gaps and improve detection, diagnosis, and recovery Create dashboards and reporting views that help teams understand trends, capacity risks, and reliability outcomes Establish practical observability

JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Human Resources function is responsible for providing human resources (HR) support to a major business unit or functional area. This includes any issues relating to talent acquisition, compensation and benefits, employee relations, training and development, and HR operations. The Analytics, Modeling, & Reporting area is responsible for analyzing and reporting on data sets for a particular area to evaluate, recommend and support the implementation of business strategies and operational processes. The Human Resources Information System (HRIS) and Reporting focus specializes

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! What you’ll do The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing

About Bolna Bolna is a YC-backed voice AI orchestration platform built for the Indian market—powering multilingual, vernacular voice agents across Hindi, Hinglish, Tamil, and 10+ languages at sub-500ms latency across collections, recruitment, sales, and e-commerce use cases. We are an orchestration layer, not a model company: our moat is outcome-labelled vernacular data, rigorous evaluation infrastructure, and a growing taxonomy of how Indian enterprise voice AI fails in production. Why This Role Exists Product decisions at Bolna increasingly hinge on rigorous, code-mixed-aware data analysis—and not just one kind. On one side, there is model and evaluation rigor: LLM benchmarking for post-call intelligence, ASR/WER evaluation, inter-rater reliability on human-labelled calls, and routing and latency economics. On the other, there is product and growth insight: understanding where self-serve users drop off in their journey, what patterns emerge across lakhs of monthly calls, and which use cases and configurations are actually working. Both currently sit with the Head of Product alongside strategy and roadmap ownership. We need a dedicated analyst to own the execution and recurring cadence across both-freeing product leadership to act on findings rather than produce them. What You’ll Do Model and Evaluation Analysis LLM and model benchmarking: Run structured comparisons across model providers such as Sarvam, DeepSeek, Gemini, and Claude variants for tasks including post-call extraction and LLM-as-judge scoring. Evaluate cost, accuracy, fill rate, and TTR, with particular attention to Hinglish and code-mixed content. Evaluation infrastructure: Build and maintain LLM-as-judge pipelines using tools such as DeepEval, design and track evaluation metrics, and run inter-rater reliability analysis such as Krippendorff’s alpha across human call reviewers. Golden dataset creation: Support the construction of golden datasets for ASR and transcript labelling, including flagging co

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented Security Analyst within Security GRC to support Security Compliance Operations through recurring control validation, evidence review, reporting preparation, and remediation tracking. This role will help determine whether key security safeguards are operating as intended by performing manual and semi-automated validation activities, analyzing evidence from multiple sources, documenting control gaps, and preparing clear reporting that helps interpret validation results. This is a full-time permanent position based out of Rockstar’s studio in Bangalore, India. WHAT WE DO The Rockstar Games Security team is responsible for advancing the state of information security across the company globally in collaboration with numerous partners and stakeholders by prioritizing and executing security initiatives that drive down risk. We strive to understand the threat landscape affecting our development studios, the gaming industry, and the world at large to define information security policies, standards, and procedures to safeguard our business and protect our players. We lead efforts to build enterprise security controls ranging from endpoint protection technologies to security incidents and event monitoring solutions. We have a passion for identifying threats and vulnerabilities and coming up with clever solutions to mitigate or remediate those risks. RESPONSIBILITIES Perform recurring manual and semi-automated validation of security controls to confirm safeguards are operating as intended. Collect, review, and organize evidence from systems, tools, reports, an

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role We are looking for a Lead Voice AI Engineer to build production-grade Voice Agents for frontline heavy verticals like healthcare, manufacturing, warehousing, retail, hospitality focusing on employee support, procurement, collections, logistics, ordering etc. You will lead the design of low-latency, real-time voice systems combining ASR, TTS, LLMs, conversational AI, enterprise workflows, knowledge retrieval, compliance, and human handoff. This is a hands-on technical leadership role for someone who can take Voice AI from architecture to production. Responsibilities Design and build the real-time voice runtime for live conversations. Build and optimize streaming ASR, TTS, VAD, endpointing, turn-taking, and barge-in. Build adaptive voice pipelines for high-noise frontline environments (60-112 dB), hospitals, factory floors, warehouses, including server-side noise cancellation, echo suppression, and dynamic ASR/TTS optimization for PSTN and mobile phone audio quality. Architect multi-provider speech routing across a broad multilingual matrix, including code-switching (e.g., Spanglish, Hinglish), where no single ASR or TTS provider covers all languages, and language detection, provider selection, and fallback chains must operate

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Technology Data and Intelligence at Okta At Okta, the Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems. TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals, TDI plays a vital role in both day-to-day operations and long-term strategic growth. The Senior Software Engineer Opportunity We are looking for a Senior Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation. You will be responsible for designing and developing customizati

We have Pega Product Engineer requirements for the below modules: Pega – Payments Smart Investigate PEGA – KYC/CLM Pega - ACDD Pega – Payments Smart Investigate Education · Degree, Post graduate in Computer Science or related field (or equivalent industry experience) Experience · 8-12 years of experience in Pega and Pega Certified Product Engineer · Pega Lead Product Engineer playing upto Architect/ CSSA or LSA Certification is highly desirable · Understanding of large and complex code bases, including design techniques · Experience in defining Business Processes using Pega platform for payment investigations · System design and implementation, Experience in Integration Services of PRPC – Rule-Connects/Services, developing activities, PRPC User Interface development and implementation of Declarative Processing features Technical Skills · Experience in Pega Smart Investigate 8.X Experience is mandatory · The candidates will act as a Smart Investigate SME for the bank from Pega Platform perspective · Good understanding and experience in Client Server applications, Digital applications and Business Functions · Should have knowledge on API and JSON to support REST Integration · Should have good understanding of KAFKA Topics and Data flows Functional Skills · Experience in Banking, Financial and Fintech experience in an enterprise environment preferred · Experience in following best Coding, Security, Unit testing and Documentation standards and practices · Experience in Agile methodol

You’ll shape the future of a business‑critical platform as the technical lead across both product engineering and cloud infrastructure. You’ll modernize a mature .NET application running on AWS today, while steering its evolution toward a cloud‑native, React/Node.js, AI‑enabled architecture. If you enjoy owning architecture end‑to‑end, from backend and frontend through CI/CD, DevOps, and AWS infrastructure, this role gives you real influence at Staff Engineer level and the opportunity to set engineering standards that others follow. You’ll spend your time leading complex .NET and React features, designing scalable AWS infrastructure with Infrastructure as Code, and building automation that makes releases fast, safe, and repeatable. You’ll work on performance, reliability, and modernization in equal measure—fixing what’s slowing the platform down today and designing what it will look like in the next generation. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture and development of enterprise .NET services and APIs that power a business‑critical platform. Design and operate AWS infrastructure (using AWS CDK in TypeScript) to support secure, scalable, multi‑environment deployments. Build and optimize CI/CD pipelines (AWS CodePipeline, CodeBuild, Windows build agents) to make shipping .NET and React changes fast and reliable. Drive modernization initiatives across the stack, including clean architecture, refactoring legacy components, and reducing technical debt. Design and tune PostgreSQL and MSSQL database solutions for performance, scalability, and reliability. Mentor engineers and influence engineering practices across teams, raising the bar on cloud, DevOps, and software design. These are the essentials you’ll need to get an interview Significant experience (typically 8+ years) delivering and operating scalable enterprise software, owning both application code and cloud infrastructure. Deep hands‑on expertise with C

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Technology Data and Intelligence at Okta At Okta, the Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems. TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals, TDI plays a vital role in both day-to-day operations and long-term strategic growth. The Staff Software Engineer Opportunity We are looking for a Staff Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation. You will be responsible for designing and developing customization