Enterprise Support Manager in India

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. This role will be working as part of both the Maconomy ERP testing team, who are responsible for all QA, Test & Release activities for this platform, as well as the QA Transformers team who own and operate our Test Automation platforms. You will provide technical as well as best practice support for all areas of test automation to the business. What you'll be doing: Lead Test Automation Efforts: Develop and implement automated testing strategies for functional, integration and regression testing, ensuring maximum test coverage and efficiency. Test Automation Framework Development: Lead the development, and maintenance of reusable and scalable test scripts, as well as supporting the design and

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP ET is undergoing a significant transformation to modernise ways of working, shift to cloud-based and micro-service architectures, increase automation, and digitise colleague and client experiences. Within this context, the Software Developer plays a key delivery role within the Chase Media Central programme, helping to build and maintain the technical foundation required for a successful multi-market rollout. The focus of this role is to design, develop, and support application components - particularly integrations, data-movement logic, and platform services - that allow Media Central (Microsoft Dynamics 365 Business Central) to interoperate smoothly with surrounding media and finance systems. While integrations form a central part of the scope, the role remains broad: you contribute to platform enhancements, application workflows, user-facing features, debugging, release readiness, and cross-team engineering practices. You will translate business and technical requirements into clear, maintainable code, prepare technical design documents, participate in code reviews, and troubl

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are seeking a highly analytical and business-oriented Data Analyst to join our Global Centre of Excellence (COE) in Mumbai. This role will play a critical part in enabling data-driven decision-making across Global Procurement and Real Estate & Workplace Solutions (REWS). The analyst will act as a data partner for both functions - owning dashboards, analytics, reporting frameworks, and data quality - while supporting global transformation initiatives, cost optimisation, portfolio performance, and digital enablement. This is a hands-on role requiring strong analytical capability, stakeholder engagement, and the ability to translate complex datasets into clear, actionable insights for senior leadership. What you'll be doing: Data Strategy & Governance (Procurement & REWS) Support the execution of the global data and reporting strategy across Procurement and REWS. Ensure data accuracy, integrity, and consistency across multiple data sources (ERP, S2C tools, real estate systems, finance data). Define and maintain data validation processes for spend, contracts,

A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Build software used to support global trading across time zones • Work closely with business users to establish and refine requirements • Participate in identifying new technologies to continuously improve software systems • Implement DevOps practices within the team (GitHub/GitLab, Jenkins) • Provide production support to diagnose and resolve elevated application software production incidents and implement proactive remediation measures WHAT’S REQUIRED • Bachelor’s degree in computer science or another technical/scientific field • Minimum 8 years object-oriented programming experience with C#/.NET • Significant experience working with / understanding databases - primarily MS SQL Server • Must have experience in writing automated tests, unit tests, Test-Driven Development • Knowledge of design/architecture patterns, distributed systems, microservices, observability and monitoring, and containerization (Docker) • Willingness to work as part of a distributed Dev Team - 3 time zones (USA, Poland, India) • Strong problem solving and analytical skills • Exceptional verbal and written communication skills • Commitment to the highest ethical standards WE TAKE CARE OF OUR PEOPLE We invest in our people, their careers, their health, and their well-being. When you work here, we provide: • Health care benefits • Maternity, Adoption & related leave policies • Generous paternity and family care leave policies • Employee Assistance Prog

JOB TITLE Observability Engineer A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Design observability capabilities that give engineering teams clear insight into application health, platform performance, and issues affecting users Build scalable collection pipelines for metrics, logs, and traces across cloud-based and on-premises environments Develop actionable alerting standards that reduce noise, shorten incident response, and highlight the most important signals Partner with application and infrastructure teams to define service health indicators and improve operational readiness before production launches Automate monitoring configuration, dashboard deployment, and reliability checks to support consistent observability across the technology environment Analyze production incidents to identify telemetry gaps and improve detection, diagnosis, and recovery Create dashboards and reporting views that help teams understand trends, capacity risks, and reliability outcomes Establish practical observability

JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team. In this role, you will be designing, developing, and scaling highly available healthcare integration systems supporting prior authorization workflows across providers, payers, and delegated entities. You'll direct a fast-paced, autonomous,agile team of software engineers in the design, development, and operational support of a growing enterprise integration platform. This is an opportunity to drive technical excellence at the intersection of healthcare interoperability and modern distributed systems. What you’ll do: Technical Leadership: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence. Platform Engineering: Design and build scalable, resilient, and high-performing systems that support critical business workflows and enterprise integrations. Integration Solutions: Lead the development and maintenance of secure integrations with internal and external platforms, partners, and third-party systems. Cloud & Automation: Drive cloud infrastructure, deployment automation, and software delivery practices that enable reliable and efficient releases. Distributed Systems: Design and support event-driven and distributed architectures that enable scalable and fault-tolerant processing. Operational Excellence: Establish monitoring, observability, and incident response practices to ensure system reliability, performance, and availability. Quality Engineering: Champion automated testing, quality assurance, and engineering best practices throughout the software development lifecycle. Production Support: Lead the resolution of complex production issues and drive continuous improvement in platform stability and operational efficiency. Cross-Functional Collaboration: Partner with product, operations, data, security, and business stakeholders to deliver solutions aligned with organizational goals. Agile Delive

Opportunity Overview: We are seeking a Sr. Data Engineer to help drive the technical vision of our Data Engineering team as we scale our infrastructure, services, and architecture. This role is ideal for someone who blends deep technical expertise with strategic thinking and cross-functional influence. As a Sr. Data Engineer, you will partner closely with other data and analytics engineers, architects, product leaders, and business stakeholders to evolve our data infrastructure in support of high-trust, scalable, and business-aligned outcomes. You’ll also serve as a force multiplier across teams; raising the bar for data engineering excellence and accelerating the maturity of our data platform capabilities. What you’ll do: Develop, and maintain robust ETL/ELT pipelines to ingest, transform, and load data from multiple source systems into enterprise data platforms. Ensure pipelines are scalable, reusable, fault-tolerant, and optimized for batch and near real-time processing requirements. Develop interactive dashboards, scorecards, and KPI reporting solutions using BI tools. Deliver executive, operational, and analytical reporting aligned with business goals. Identify repetitive manual reporting processes and automate them using scripting, workflow orchestration, scheduling tools, and dashboard refresh mechanisms to improve efficiency, accuracy, and turnaround time. Collaborate with internal stakeholders and leadership teams to understand data integration and reporting needs, define KPIs, document business rules, and translate requirements into scalable technical solutions. Implement data validation checks, reconciliation controls, lineage documentation, metadata standards, and governance policies to maintain trusted, secure, and compliant data assets across the organization. Provide technical guidance, code reviews, best practices, and mentor junior team members. Investigate and resolve production incidents related to pipelines, delayed reports, data mismatches

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Human Resources function is responsible for providing human resources (HR) support to a major business unit or functional area. This includes any issues relating to talent acquisition, compensation and benefits, employee relations, training and development, and HR operations. The Analytics, Modeling, & Reporting area is responsible for analyzing and reporting on data sets for a particular area to evaluate, recommend and support the implementation of business strategies and operational processes. The Human Resources Information System (HRIS) and Reporting focus specializes

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! What you’ll do The credit risk operations team plays a critical role in ensuring a healthy financial ecosystem for businesses around the world. This team will directly impact the company’s bottom line and growth capabilities by supporting new and emerging businesses. The Credit Operations team is responsible for conducting credit risk assessments, underwriting small and mid-size users, and proposing

WE'RE HIRING Senior SQL Data Engineer Azure & Snowflake Remote (WFH) Immediate Joiners only Location: Remote Employment Type: Full-Time Immediate Joiners Preferred Salary: Up to 8 LPA (PF Included) Experience: 4+ Years We are looking for a highly skilled Senior SQL Developer with strong experience in Microsoft Azure and Snowflake to design, develop and optimize enterprise data solutions. Must have 4+ years as a SQL Developer, Data Engineer, or Data Warehouse Developer, The successful candidate will have excellent SQL development skills, a strong understanding of data warehousing and data modelling, and hands-on experience building cloud-based data pipelines and analytical platforms. The role involves working closely with data architects, engineers, analysts and business stakeholders to deliver reliable, scalable and high-performing data solutions. Key Responsibilities -Design, develop and maintain complex SQL queries, stored procedures, views, functions and database objects. -Must have 4+ years as a SQL Developer, Data Engineer, or Data Warehouse Developer -Build and optimise data transformation processes for large-scale datasets. Develop data pipelines using Azure Data Factory, Azure Synapse Analytics and related Azure services. -Design and implement data solutions within Snowflake. -Develop Snowflake tables, views, stored procedures, streams, tasks, stages and file formats. -Create and maintain ETL and ELT workflows across Azure, Snowflake and source systems. -Analyse and improve the performance of SQL queries, data pipelines and warehouse workloads. Design dimensional models, including star and snowflake schemas, fact -tables and dimension tables. Implement data quality checks, validation rules, reconciliation processes and error-handling frameworks. -Support data migration and modernisation programmes from on-premises platforms to Azure and Snowflake. -Develop incremental loading, Change Data Capture and Slowly Changing Dimension solutions. -Troubleshoot da

Generative AI Architect Strong expertise in GenAI frameworks (OpenAI, Azure OpenAI, LangChain, LangGraph, Copilot Studio) and AI platforms. Key Responsibilities Design and deliver end-to-end Generative AI and Agentic AI architectures for enterprise clients. Lead technical implementation using Azure OpenAI, LangGraph, or Copilot Studio. Build reusable frameworks, prompt orchestration patterns, and RAG pipelines. Ensure compliance with security, privacy, and Responsible AI standards. Drive AI observability, cost optimization, and performance tuning. Collaborate with data, cloud, and business teams to identify AI use cases. Mentor engineers and contribute to practice accelerators and reference solutions. Support presales, client demos, and proposal development with architecture inputs.

About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems. As a Partner AI Deployment Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions. About the role We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams). This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments. You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities. This role is based in Bangalore . In this role, you will: Strategic AWS Engagement & Influence Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams. Influence joint account strategy and technical direction for high-priority opportunities. Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices. Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem. Complex Deal Leadership & Execution Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements. Guide customers from early ideation through architecture design, prototyping, and production deployment. Act as a technical d

About Bolna Bolna is a YC-backed voice AI orchestration platform built for the Indian market—powering multilingual, vernacular voice agents across Hindi, Hinglish, Tamil, and 10+ languages at sub-500ms latency across collections, recruitment, sales, and e-commerce use cases. We are an orchestration layer, not a model company: our moat is outcome-labelled vernacular data, rigorous evaluation infrastructure, and a growing taxonomy of how Indian enterprise voice AI fails in production. Why This Role Exists Product decisions at Bolna increasingly hinge on rigorous, code-mixed-aware data analysis—and not just one kind. On one side, there is model and evaluation rigor: LLM benchmarking for post-call intelligence, ASR/WER evaluation, inter-rater reliability on human-labelled calls, and routing and latency economics. On the other, there is product and growth insight: understanding where self-serve users drop off in their journey, what patterns emerge across lakhs of monthly calls, and which use cases and configurations are actually working. Both currently sit with the Head of Product alongside strategy and roadmap ownership. We need a dedicated analyst to own the execution and recurring cadence across both-freeing product leadership to act on findings rather than produce them. What You’ll Do Model and Evaluation Analysis LLM and model benchmarking: Run structured comparisons across model providers such as Sarvam, DeepSeek, Gemini, and Claude variants for tasks including post-call extraction and LLM-as-judge scoring. Evaluate cost, accuracy, fill rate, and TTR, with particular attention to Hinglish and code-mixed content. Evaluation infrastructure: Build and maintain LLM-as-judge pipelines using tools such as DeepEval, design and track evaluation metrics, and run inter-rater reliability analysis such as Krippendorff’s alpha across human call reviewers. Golden dataset creation: Support the construction of golden datasets for ASR and transcript labelling, including flagging co

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented Security Analyst within Security GRC to support Security Compliance Operations through recurring control validation, evidence review, reporting preparation, and remediation tracking. This role will help determine whether key security safeguards are operating as intended by performing manual and semi-automated validation activities, analyzing evidence from multiple sources, documenting control gaps, and preparing clear reporting that helps interpret validation results. This is a full-time permanent position based out of Rockstar’s studio in Bangalore, India. WHAT WE DO The Rockstar Games Security team is responsible for advancing the state of information security across the company globally in collaboration with numerous partners and stakeholders by prioritizing and executing security initiatives that drive down risk. We strive to understand the threat landscape affecting our development studios, the gaming industry, and the world at large to define information security policies, standards, and procedures to safeguard our business and protect our players. We lead efforts to build enterprise security controls ranging from endpoint protection technologies to security incidents and event monitoring solutions. We have a passion for identifying threats and vulnerabilities and coming up with clever solutions to mitigate or remediate those risks. RESPONSIBILITIES Perform recurring manual and semi-automated validation of security controls to confirm safeguards are operating as intended. Collect, review, and organize evidence from systems, tools, reports, an