Enterprise Support Specialist in India

About Us Paytm is India's payment Super App offering consumers and merchants the most comprehensive payment services. As the pioneer of the mobile QR payments revolution in India, today, Paytm stands as India’s largest payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions. Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to reconcile payments via voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App. About The Team Paytm Intelligence is building next-generation AI platforms across two key areas: AI inference infrastructure and agentic AI solutions. Our focus is on enabling enterprises to move from AI experimentation to production-grade deployment with measurable business outcomes. In the agentic AI space, we are building solutions such as Outreach Manager, CLM agents, and domain- specific AI agents that automate complex customer journeys across sales, service, and operations. These systems go beyond traditional chatbots, orchestrating workflows, decisions, and actions across enterprise systems. About the Role We are hiring an AI Agentic Solutions Architect to drive enterprise adoption of AI-powered workflow automation. This role sits at the intersection of business process transformation, AI systems, and enterprise sales. You will work directly with enterprise customers to understand their workflows, identify automation opportunities, and design agentic solutions that deliver measurable outcomes such as cost reduction, conversion uplift, and improved customer experience. Key Responsibilities Customer

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI. Role Overview Paytm is looking to hire Sales Operations Managers to drive financial and operational rigor across its AI Inference and Agentic AI business. This role sits at the core of sales operations, working closely with sales, business management, and central finance teams to ensure accurate billing, collections, and revenue recognition. The role involves owning the full order to cash lifecycle, strengthening revenue assurance, and managing procurement and vendor operations for the AI charter. The candidate will play a key role in building scalable, audit ready systems that improve financial control, reduce leakage, and enable efficient business growth. Key Responsibilities Order to Cash Operations Own end to end invoicing for enterprise AI deals from contract trigger to invoice generation, dispatch, and acknowledgement. Maintain a central invoicing tracker covering deal terms, billing milestones, invoice status, and collections. Coordinate with central finance and accounts receivable teams to ensure GST compliant, PO aligned, and accurately booked invoices. Drive collections follow ups with enterprise clients in partnership with business teams and escalate overdue receivables. Manage billing adjustments including credit notes, disputes, and corrections. Revenue Assurance and Financial Co

About the Role We are seeking an experienced Privacy Lead to establish, manage, and continuously enhance the organization's Privacy Program across business functions, products, technology platforms, and third-party ecosystems. The ideal candidate will possess deep expertise in privacy regulations including India's Digital Personal Data Protection Act (DPDP Act), GDPR, and privacy governance frameworks. The individual will partner closely with Legal, Compliance, Information Security, Product, Engineering, Risk, HR, and Business teams to ensure privacy-by-design principles are embedded into organizational processes and technology solutions. The Privacy Lead will serve as the subject matter expert for privacy governance, regulatory compliance, privacy risk management, data subject rights management, privacy impact assessments, and data protection controls. Key Responsibilities Privacy Governance & Strategy -Develop and execute the enterprise-wide Privacy Program and Privacy Governance Framework. -Define privacy policies, standards, procedures, and controls aligned with regulatory requirements. -Establish Privacy-by-Design and Privacy-by-Default principles across products and services. -Build privacy risk management and privacy control monitoring mechanisms. -Advise executive leadership on emerging privacy risks and regulatory developments. -Act as the organization's privacy subject matter expert for audits, inspections, and regulatory reviews. Regulatory Compliance Lead compliance initiatives for: -Digital Personal Data Protection Act (DPDP Act), India -GDPR (General Data Protection Regulation) -ISO 27701 Privacy Information Management System -RBI data governance and customer data protection requirements -Applicable privacy and data protection obligations relevant to the Banking, FinTech, Payments, and Technology sectors Responsibilities include: -Regulatory gap assessments -Compliance monitoring -Privacy control implementation -Privacy risk assessmen

Client Onboarding Director, Inference and Agentic AI Location: Noida Company: Paytm About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Role Overview Paytm is looking to hire a Client Onboarding Director to own implementation delivery and client onboarding governance for Paytm’s AI Inference and Agentic AI products across enterprise clients. This is a managerial role that will lead Client Onboarding Managers and ensure that enterprise deployments move smoothly from sales closure to go live and early adoption. The role sits at the intersection of client teams, product, engineering, business, and sales, and is responsible for converting signed enterprise deals into successful, timely, and scalable deployments. The candidate will own delivery planning, integration governance, risk management, stakeholder communication, and post go live stabilization across enterprise AI agent deployments. The role requires strong program management, technical understanding, client handling, and ability to drive execution across multiple internal and external teams. Key Responsibilities Delivery Ownership and Implementation Governance Own end to end delivery governance for enterprise AI agent deployments from sales handoff to go live and stabilization. Lead the implementation planning process across scope

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... Address: Alcatel Lucent Enterprises Kodigalli Gate Brigade Madgum Ground Floor B wing Hebbal, Bangalore Facility: NOKIA- BANGALORE ALCATEL HUBLI OFFICE FM Qualification: Not Specified Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP572782

... Address: Adani Enterprises Ltd. Adani House, Plot No-83, Sector-32, Institutional Area, Gurgaon, Haryana-Pin Code-122001 Facility: ADANI ENTERPRISES IFM - GURUGRAM Qualification: Diploma Experience: 4 - 6 years Source: Sodexo India | Job Code: IJP572093

... Address: Adani Aravali( Adani Enterprises Ltd) Adani Corporate House Shantigram S.G. Highway Ahmedabad Facility: ADANI ARAVALI (ADANI ENTERPRISES) - FM Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP568928

... Address: Adani Enterprises Limited, Raipur 493111 (Chhattisgarh) Facility: ADANI POWER - RAIPUR - IFM Qualification: 12th Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP568087

... Address: Adani Enterprises Limited, Raipur 493111 (Chhattisgarh) Facility: ADANI POWER - RAIPUR - IFM Qualification: 12th Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP568089

... Address: Adani Enterprises Limited, Raipur 493111 (Chhattisgarh) Facility: ADANI POWER - RAIPUR - IFM Qualification: 12th Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP568088

... Address: Adani Enterprises Limited, Raipur 493111 (Chhattisgarh) Facility: ADANI POWER - RAIPUR - IFM Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP566705

... Facility: ADANI ENTERPRISES LTD - FS Qualification: Not Specified Job Code: IJP567023 | Source: Sodexo India

... Address: Adani Enterprises Limited, Raipur 493111 (Chhattisgarh) Facility: ADANI POWER - RAIPUR - IFM Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP566704