Global People Support in Chennai

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Transform complex technical challenges into innovative, powerful solutions and own the lifecycle of core platform capabilities powering AI automation for the world's largest enterprises. ABOUT THE TEAM The Appian Product Management function is responsible for the creation, refinement, and scaling of products and services that power our global platform. Operating at the intersection of business strategy and cutting-edge engineering, our team transforms complex technical challenges into innovative, powerful solutions. We build the mission-critical core capabilities that enable AI-Powered Process Automation for the world’s most regulated and sophisticated enterprises and governments. THE OPPORTUNITY Why should an ambitious product professional join Appian right now? Our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. This role offers an exceptional opportunity to manage the complete product lifecycle within a high-velocity, collaborative environment. You will not just be managing a backlog; you will be the strategic bridge connecting engineering, design, and go-to-market functions to bring innovative capabilities to life. WHAT YOU'LL DO Product Vision & Execution: Own the quarterly plan, prioritize the feature backlog, and lead the delivery for a major product area. Backlog & Roadmap Alignment: Prioritize the sp

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Consultant Location: Chennai, India | Work Model: In Office Appian Customer Success is obsessed with delivering exceptional customer outcomes and driving mission-critical business impact. Grounded in our core values of Excellence and Intensity, we act as elite technical advisors to our commercial clients. By joining this high-performance team, you will champion a culture of candid communication and excellence while accelerating global adoption of our AI-Powered Process Automation platform. What You’ll Do Implement Scalable Platform Architecture: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema design, data modeling , query performance, and responsive UX/UI best practices. Engineered Integrations: Perform hands-on design, code implementation, and unit testing using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly diagnose performance bottlenecks, memory usage, CPU constraints, and network latency spikes across the web application stack. Performance Profiling & Analysis: Analyze database execution plans, system logs, and Locust load test outputs to isolate and resolve root-cause performance bottlenecks. Technical Quality & Enablement: Ensure continuous integration and delivery alignment by applying strong DevSecOps practices, robust automated testing, and clean coding standards. Required Qualifications Bachelor’s Degree in Computer Science, Engineering, Information Systems, or Mathematics. 8+ years of pro

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. We are looking for a highly skilled Senior Payroll Specialist to join our global payroll team. In this role, you will oversee payroll operations across APAC ensuring accuracy, compliance, and a seamless employee payroll experience. You will work closely with HR, Finance, and external vendors to deliver timely and compliant payroll while continuously improving processes. What You’ll Do Oversee the entire monthly payroll cycles across India, Australia, Japan, and Singapore. Ensure accurate payrolls for new hires, exits, promotions, transfers and all types of variable pays. Conduct audits and reconciliations to identify and resolve payroll discrepancies. Collaborate with HR and different stakeholders on onboarding documentation, monthly variable pay, and all monthly payroll inputs. Monitor compliance with local payroll legislation and tax requirements. Maintain up to date employee records in HRIS/payroll systems and support all employee payroll related inquiries. Partner with third-party vendors and provide global payroll backup support. Identify process improvements and strengthen payroll system controls. Deliver professional customer service to employees and internal stakeholders. About you Bachelor’s degree in finance, Accounting, Human Resources or related field is preferred. 5+ years of payroll experience is a strong advantage. Strong execution skills, analytical mindset, and attention to details with the ability to work independently. Excellent written and verbal communication skills. Tools & Skills You’ll Bring Intermediate to advanced Excel skill

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Own the Identity and Access Management product roadmap and deliver enterprise-grade authentication features that secure every connection between Appian and the enterprise. ABOUT THE TEAM The IAM Product team is on a mission to secure every identity, authentication flow, and access point that connects Appian to the enterprise. This team operates with high autonomy and directly influences how global enterprises trust and deploy AI-Powered Process Automation at scale. Your work will define how millions of users authenticate securely across mission-critical workflows. THE OPPORTUNITY As enterprises accelerate digital transformation, identity security has become the frontline of platform trust. This role exists because Appian is scaling its authentication and authorization capabilities to meet zero trust demands from the world's most security-conscious organizations. You will shape how the platform handles federated identity, modern protocols, and seamless user experiences in highly regulated environments. WHAT YOU'LL DO Lead the end-to-end IAM product roadmap, defining priorities that balance enterprise security requirements with developer and end-user experience Partner with Engineering to evaluate, design, and enhance authentication and authorization capabilities including native authentication and support for SAML, OIDC, OAuth 2.0, SCIM, and federated identity frameworks Execute discovery and requirements gathering with enterprise customers to understand identity provider integrations, compliance needs, and zero trust adoption patterns

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Principal Consultant Location: Chennai, India | Work Model: In Office Our Customer Success team in Chennai serves as elite technical advisors for global enterprise teams. We bridge deep software architecture with business strategy, building scalable platform environments that leverage AI-Powered Process Automation to solve mission-critical operational challenges. As a Principal Technical Consultant , you will assume architectural leadership for multi-application platform design, execution, and performance optimization. Top engineering talent joins Appian in this role to move beyond basic application maintenance and ensure applications are resilient, scalable, and built to power mission-critical operations at enterprise scale . What You’ll Do Architect Platform Scalability: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema optimization, data modeling , system performance, and responsive UX/UI . Engineered Integrations: Perform hands-on design, development, and code reviews using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly isolate performance bottlenecks, memory leaks, resource contention, and latency spikes across the entire web application stack. Performance Analysis & Profiling: Analyze database execution plans, JVM/memory utilization, and Locust load test outputs to resolve root-cause architectural bottlenecks. Technical Communication & Enablement: Translate complex system diagnostics in

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The BI Analyst will be an integral part of our award-winning team, focused on leveraging business intelligence tools, including Tableau, to drive data-driven decision-making, provide global end-user support, and ensure continuous improvement for our analytics and reporting platforms. This role involves managing internal user tickets, performing system administration, creating high-impact reports and dashboards, and providing technical guidance and oversight to other team members. Key Responsibilities: End-User Support and Issue Resolution Provide timely, global end-user support, documenting, troubleshooting, and resolving requests, incidents, and problems via email and ticketing systems. Critically analyze, triage, and resolve complex issues. Utilize and build decision trees to evaluate and appropriately escalate issues to internal technology teams. Collaborate with Appian’s technology team to resolve application issues and provide guidance on system utilization. System Administration, BI Development, and Team Oversight Provide day-to-day regional oversight, guidance, and mentorship to junior members of the Sales. Perform essential system configuration, maintenance of user roles and profiles for core analytics platforms (e.g., Salesforce). Design, build, and maintain high-impact reports, dashboards, and data visualizations using both Salesforce and Tableau to meet advanced business intelligence needs. Documentation and Platform Improvement Create and maintain thorough documentation of processes, policies, and application configurations. Update the knowled

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Software Engineer (Senior) – Platform Engineering & AI-Powered Process Automation Location: Chennai, India | Work Model: On-site Architect the foundational systems powering the next generation of global software execution. In this role, you will build high-performance, reusable platform services and modern developer tooling that directly elevate developer velocity and scale enterprise software globally. About the Team The Platform Engineering, Foundations & Enablement team builds the bedrock of Appian’s technical ecosystem. By delivering resilient shared services, automated developer tooling, and core frameworks, this team enables engineering organizations to build scalable enterprise solutions and accelerates Appian’s growth in the AI-Powered Process Automation market. The Opportunity Top-tier engineers join Appian to tackle deep distributed systems challenges at massive enterprise scale. This role gives you direct ownership over the core platform architecture and internal developer tools that power critical workflows worldwide. If you want to eliminate engineering friction, set architecture standards, and shape high-concurrency systems using cutting-edge enterprise tech, this opportunity offers high visibility and immediate technical influence. What You’ll Do Architect and construct high-performance, resilient platform features, robust APIs , and shared frameworks to power mission-critical operations. Execute technical spikes to clear architectural runways, ensuring system stability, modularity, and seamless long-term scalability. Elevate engine

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The Chief Technology Office leads Appian’s technology strategy, partnerships, and acquisitions. We often work interdepartmentally, partnering with Product Management, Sales, Marketing, and Engineering to influence the product roadmap, prototype new technologies, and develop technology partnerships. This role is aimed at a Graduate with 1 or 2 years total experience. As a Software Engineer working within the CTO team, you will work across the global Product and Engineering teams to design, build, and test features that expand the scale and scope of the Appian platform. You will jump between Appian low-code, plug-ins, and the internal codebase, prototyping innovative features that ultimately impact Appian’s product vision. This is a fast-paced role that blends traditional software engineering excellence with the opportunity to work directly with new and emerging technologies. This role is based at our Chennai Office in Brigade World Trade Centre. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. To Be Successful In This Role, You Will Need: Previous industry software development experience and/or internships. Practiced knowledge of programming concepts and best practices, and the ability to leverage these to write software in a full-stack web and mobile environment. The ability and desire to design features of increas

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead Demo Engineer Here at Appian, our core values of Excellence and Intensity define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. SC 2.0 is the engine powering our vision . Appian's Sales Solutions Consulting team is in the midst of an exciting transformation -- redefining what it means to be a trusted advisor in today's fast-paced, mission-driven environment. Our SCs don't just demo features -- they tell stories, co-create with customers, and help shape strategy with technical credibility and business insight. Read More About SC 2.0 Here You can listen to our Global SSC leader, Gregg Aldana discuss SC 2.0 here . The SPEAR Team (Strategic Presales Execution and Readiness) is the operational engine behind Appian's global Presales organization -- the team that builds the tools, assets, governance, and infrastructure that let Solutions Consultants do their best work. As Lead Demo Engineer on SPEAR, you are not on the sidelines of SC 2.0 -- you are leading one of the teams that makes it possible at scale. The Role Are you a seasoned Appian developer with a passion for crafting impactful technology solutions and mentoring others? As the Lead Demo Engineer for Appian's SPEAR Team in Chennai, you'll take on a dual