Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
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High Fidelity Wraparound Field Case Manager in India
1,010 active opportunities · Updated October 2026
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Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc
Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role As a Data Solutions Consultant, you will support some of Addepar’s complex and high-touch client data implementation projects. You’ll design scalable solutions to transform and integrate clients’ portfolio data into Addepar, and build expertise across both technical and business domains. You’ll also be among the first members of the Data Solutions team based in India , helping establish our presence in the region while working closely with colleagues across the U.S., U.K., and other global offices. This is a collaborative role offering the opportunity to shape our operating model locally and strengthen how our global teams deliver together. Beyond client delivery, you’ll also have the opportunity to participate in internal innovation; contributing to automation, tooling, and best practices that enable scale and elevate how we operate globally. This is an individual contributor position for someone who thrives at the intersection of finance, data, and technology, and is excited to make a global impact from India. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Support compl
Who we are Graviton Research Capital is a privately funded quantitative trading firm. We trade across a multitude of asset classes and trading venues using a diverse range of concepts, from time series analysis and stochastic models to machine learning and statistical inference. We analyse terabytes of data to identify pricing anomalies and drive innovation in financial markets. Role Overview We are looking for a Program Manager who thrives at the intersection of rigorous engineering and predictable delivery. You will not just "manage tasks" — you will orchestrate the development lifecycle for mission-critical systems. Your goal is to ensure that our elite engineering teams can focus on high-performance code while you own the execution strategy, dependency mapping, and release discipline. Key Responsibilities Lead Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) tailored for deep-tech engineering teams. Transform high-level trading requirements into granular, executable backlogs. Own capacity planning and burn-down metrics to provide high-visibility delivery timelines. Navigate the complex interplay between engineering teams (e.g., Connectivity, Core Infrastructure, Simulation) to prevent bottlenecks. Build and maintain advanced Jira dashboards, automated roadmaps, and Confluence documentation that serve as the "single source of truth" for stakeholders. Proactively identify technical debt, architectural blockers, or resource gaps that threaten release stability. Continuously refine Agile methodologies to suit low-latency, performance-sensitive development cycles (where "Definition of Done" includes rigorous performance benchmarking). Eligibility & Required Skills 5+ years of experience as a TPM, Program Manager, or Scrum Lead in a product-engineering environment (HFT, FinTech, Networking, or Kernels/Systems). A strong grasp of the software development lifecycle for high-performance systems. While you won't write code, you must understand concepts li
Software Engineer Build technology where every nanosecond matters. At Graviton, software isn't just a tool that supports trading. It is the infrastructure behind every research breakthrough, every trading decision and every competitive advantage. As a Software Engineer , you'll work on systems where performance, reliability and precision matter at an extraordinary scale. You'll partner closely with software engineers and quantitative researchers to build technology that processes enormous volumes of market data, powers quantitative research and supports live trading. You'll take on problems that don't have obvious answers — from designing high-performance systems and distributed infrastructure to eliminating bottlenecks measured in microseconds and building tools that make our researchers and engineers faster. Your work will go into production, be measured against real-world performance and have a direct impact on how our trading systems operate. If you enjoy solving hard engineering problems, understanding systems at a deep level and pushing technology to its limits, you'll feel right at home. What You'll Work On You'll work across the engineering stack that powers our quantitative research and trading platforms. Depending on your team, your work may include: Designing and building high-performance, low-latency systems in modern C++. Building distributed systems that process and analyze massive volumes of market data . Designing systems where latency, throughput and reliability directly influence trading performance . Working on Linux systems, networking, concurrency and multithreaded applications. Profiling systems, identifying bottlenecks and optimizing performance at the hardware and software level. Building robust infrastructure that supports quantitative research and live trading. Debugging complex production systems and solving problems where correctness and reliability are critical. Designing internal platforms and developer tools that accelerate research an
Description: Graviton is a privately funded quantitative trading firm striving for excellence in financial markets' research. We are seeking a Senior Quantitative Trader for our team in Gurgaon. We trade across a multitude of asset classes and trading venues with significant market share and constantly seeking to replicate our successes to newer exchanges and products. As a Senior Quantitative Trader your responsibilities will include Develop and deploy completely automated systematic strategies with short holding periods and high turnover Typical strategies deployed include Alpha-seeking strategies and Market Making Rigorously back-test strategies on in-house research infrastructure Graviton can offer a successful Quantitative Trader Exceptional financial rewards Friendly and collegial working environment Access to advanced trading systems for low-latency execution of strateiges Excitement of being a part of a new expanding trading business Requirements : Deep experience in HF/UHF Trading Live HF Trading experience for at least 2 years. PnL Track record with excellent sharpe ratios. Programming experience in C++ or C Proficiency in using Python, R, or Matlab for statistical/data analysis of HFT tick data Possess a degree in a highly analytical field, such as Engineering, Mathematics, Computer Science Benefits: Our open and casual work culture gives you the space to innovate and deliver. Our cubicle free offices , disdain for bureaucracy and insistence to hire the very best creates a melting pot for great ideas and technology innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation 4 Weeks of paid vacation Monthly after work parties Catered breakfast and lunch Fully stocked kitchen Gym membership International team outing
Description: Graviton is a privately funded quantitative trading firm striving for excellence in financial markets research. We are seeking a Software Engineer for our team in Gurgaon. Our Core Technology team has some of the best programmers in India working on cutting edge technologies to build a super fast and robust trading infrastructure handling millions of dollars worth of trading transactions every day. Requirements Contribute to all layers of backend systems including databases, APIs and applications Design, build and maintain applications for business requirements Architect scalable and reliable applications Write clean and modular code, following good coding standards and practices Troubleshoot and debug applications Be involved in the entire application lifecycle Collaborate with multidisciplinary team of front-end developers, engineers and system administrators Devise innovative solutions to address new and complicated challenges Build reusable code and libraries for future use Take lead on projects, as needed Work in a high paced competitive environment Qualifications The ideal candidate will have: Engineering degree in Computer Science (preferred) or any other discipline from a Tier 1 college. 3 to 4 years of relevant experience in designing and improving information systems Proficiency in Python programming Extensive experience working with relational databases and handling large datasets Good Understanding of object oriented and asynchronous programming Familiarity with front-end languages such as HTML, JavaScript and CSS Knowledge of Linux systems and bash scripting Good communication and interpersonal skills Willingness to continuously learn and improve Ability to work in fast paced environment under pressure and manage multiple high priority projects Good to have: Experience in Financial services space/domain Experience in and understanding of system design decisions Experience in leading small teams or projects Benefits: Our open and casua
Description: Graviton Research Capital LLP, Gurgaon is looking to hire Software Engineers for our Core Technology team which has some of the best programmers in India working on cutting edge technologies to build a super fast and robust trading infrastructure handling millions of dollars worth of trading transactions every day. As a Senior Software Engineer with Graviton your responsibilities will include: Designing and implementing a high-frequency automated trading system, that trades on multiple exchanges Building live reporting and administration tools for the trading system Performance optimization and improving the overall latency of systems, through algorithm research and using cutting edge tools and techniques End-to-end ownership of modules, including designing, development, deployment and support Growing the team through involvement in the regular hiring process and occasional campus recruitments Requirements : The ideal requirements for our candidates are: A degree in Computer Science 3-5 yrs Experience with C/C++ and object-oriented programming Experience in HFT industry Expertise in algorithms and data structures Excellent problem solving skills Strong communication skills A working knowledge of Linux systems Any of the following is a plus: A good understanding of TCP/IP and Ethernet Knowledge of any other programming language e.g. Java, Scala, Python, bash, Lisp, etc. Familiarity with parallel programming models and parallel algorithms Experience with big data environments e.g. Hadoop, Spark etc. Benefits: Our open and collaborative work culture gives you the freedom to innovate and experiment. Our cubicle free offices, non-hierarchical work culture and insistence to hire the very best creates a melting pot for great ideas and technological innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation Annual international team outing Fully covered commuti
AI/ML – Investment Services A Career with Point72's AI/ML – Investment Services Team The AI/ML – Investment Services team at Point72 spearheads the development of cutting-edge AI solutions that seek to transform our business processes and enhance enterprise intelligence. The team aims to bridge the gap between business challenges and technological innovation, collaborating with stakeholders across the firm and leveraging expertise in generative AI, data engineering, and machine learning. WHAT YOU'LL DO Build and scale core backend services and platforms that power generative AI applications and data infrastructure used across the firm’s investment workflows Design and implement high-throughput, low-latency data pipelines to ingest, normalize, and serve both structured and unstructured data Develop robust APIs and microservices to support model inference, feature serving, and downstream applications Integrate generative AI tools and model-serving workflows into production, including embedding stores, retrieval components, and fine-tuning pipelines Optimize system performance, cost, and reliability through profiling, capacity planning, and architectural improvements Implement automated testing, continuous delivery pipelines, monitoring, and incident response practices to maintain production health Partner with data scientists, AI engineers, product owners, and operations to translate models and prototypes into scalable, production-grade solutions Mentor engineers, lead code reviews, and establish engineering best practices for maintainability, security, and observability Own end-to-end delivery, operational runbooks, and metrics-driven measurement of feature impact and system reliability WHAT'S REQUIRED Bachelor’s degree in computer science, software engineering, or a related technical field Minimum 5+ years of professional experience building backend systems and production services Demonstrated experience designing and operating large-scale data engineering pipelines
JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i
A Career with point72’s technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do As a software engineer on our Risk Technology team, you will use your programming expertise to build a scalable reporting framework capable of processing terabytes of data for complex risk calculations within Point72 Risk Department. Build analytical framework to enable flexible large-scale compute on big datasets Develop quantitative understanding of risk to anticipate the requirements of our team Innovate and improve our capabilities to deliver high quality products to our business partners Solve complex and challenging problems through the application of creative and unique solutions using the latest technology What’s REQUIRED Minimum of 5 years’ programming experience in Python and/or one of functional languages Bachelor's in computer science, math, physics or related technical field Programming experience in a quantitative environment with statistic models or complex aggregations Awesome team player with excellent written and verbal communication skills with peers and clients Problem solving skills with deep understanding of core computer science algorithms and data structures Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Maternity, Adoption & related leave policies Generous paternity and family care leave policies Employee Assistance
A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO • Create and execute automated and manual test cases to ensure optimal system performance according to specifications. • Work closely with software development and support teams to deliver high-quality applications in a timely manner. • Develop and maintain comprehensive test plans, including manual and automated tests for functional, regression, and integration testing. • Build consensus between stakeholders and developers to define clear and testable acceptance criteria. • Document quality assurance and process flows, both existing and proposed. • Advocate for best quality assurance practices and testing techniques. • Ensure any new software changes meet business, legal, compliance, and technical requirements. • Develop and maintain test automation frameworks for various applications in trading domains. • Maintain and track quality assurance capacity, velocity, statuses, and deliverables with the team lead. WHAT’S REQUIRED • 5+ years of experience in quality assurance with test automation, software engineering, or business analysis roles. • Comprehensive expertise in processing trades, managing trading and lifecycle events, handling corporate actions, and managing cash flows. • Experience supporting fixed income products, Equities and Treasuries. • Solid understanding of position management for listed and OTC products. • Understanding of SDLC, Test lifecycle, and testing methodologies. • Experience creating and writing SQL que
Role Overview You are a senior product leader who wants to shape how AI transforms IT and cyber risk management at scale. In this role, you will own one of the most strategic product areas in a global GRC SaaS platform, defining how organisations identify, assess, and act on cyber risk — and how CISOs and boards get the clarity they need when it matters most. You will set and drive the product vision, roadmap, and outcomes for IT & Cyber Risk on a multi-solution platform used by enterprises worldwide. You will partner closely with engineering, design, data science, and senior leaders to build AI-native capabilities that automate risk detection, prioritisation, and reporting. Your work will have high executive visibility, real strategic weight, and direct impact on how customers manage governance, risk, and compliance. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the end-to-end product strategy and roadmap for IT & Cyber Risk, aligning to company objectives and broader platform direction. Design and deliver AI-powered features (LLMs, agents, ML models) that automate risk identification, assessment, and reporting for enterprise security and risk teams. Partner with engineering, data science, and design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics. Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets. Define, track, and communicate product KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments. Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities. These are the essentials you’ll need to get an interview 7+ years of product management experience, includi
Role Overview Build reliable software services that power products, platforms, and business decisions. As a Senior Software Developer, you’ll design and deliver scalable applications, backend services, and integrations that perform well in production and evolve with changing business needs. You’ll apply strong software engineering practices across APIs, data-intensive applications, cloud services, AI-enabled solutions, and deployment pipelines. You’ll help shape technical solutions, improve system reliability, and contribute to a high-quality engineering culture. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Design and develop scalable backend services and applications using Python or TypeScript. Lead the development of APIs, integrations, reusable software components, and AI-enabled features. Build reliable solutions for data ingestion, manipulation, service-to-service communication, and intelligent automation. Apply AI technologies and modern software engineering practices to improve product capabilities, developer productivity, and operational efficiency. Make sound technical decisions around architecture, performance, security, scalability, and maintainability. Deploy and operate applications using AWS services and CI/CD practices while improving testing, monitoring, documentation, and delivery standards. These are the essentials you’ll need to get an interview 5+ years of professional experience developing and delivering production software. Strong hands-on experience with Python; TypeScript or similar languages is also valuable. Proven experience building backend services, APIs, integrations, and service-oriented applications. Experience applying AI technologies, such as generative AI, machine learning services, intelligent automation, or AI-enabled application features. Strong understanding of software design principles, testing, debugging, performance optimization, and secure development. Experience working with cloud platfor
Here's a summary of the role: Do you love building scalable cloud platforms and solving complex engineering problems with modern technologies? As a Senior Software Engineer at Diligent, you'll design and deliver high-performing , serverless applications that power our global SaaS platform. You'll work extensively with TypeScript, Node.js, AWS, and event-driven microservices, owning services from design to deployment and production monitoring. This is an opportunity to influence technical decisions, mentor engineers, and explore how AI can transform software development and engineering productivity. If you're passionate about cloud-native architectures, distributed systems, and building software that scales to millions of users, we'd love to meet you. Here's a breakdown of what you'll do (not all of it, just the important stuff): Design and build scalable backend services and event-driven microservices using TypeScript and AWS. Develop secure APIs and integrations that power reporting, analytics, and dashboard experiences. Build and maintain serverless solutions using AWS services such as Lambda, EventBridge , SQS, and DynamoDB. Drive engineering excellence through testing, observability, automation, and production readiness practices. Contribute to infrastructure-as-code and CI/CD pipelines using AWS CDK and modern DevOps practices. Mentor engineers, participate in architecture discussions, and champion the use of AI tools to improve development efficiency. These are the essentials you'll need to get an interview: 6-8 years of professional software engineering experience. Strong experience with TypeScript, Node.js, and modern backend development patterns. Hands-on experience building cloud-native applications on AWS. Strong understanding of serverless architectures and event-driven microserv
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