Integrations Program Manager in Mumbai

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 58284

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51448

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51453

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51452

Field Technical support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using es

About Prodigal Prodigal is the connected AI platform leading financial institutions use to run their operations. We work with banks, lenders, credit unions, and other financial companies that lend money to people and manage those relationships over time. These institutions make millions of high-stakes decisions every day. Who should they reach? When should they reach them? What should they say or offer? When should a case move to a human? How should that change based on the borrower, the account, previous interactions, and the regulations involved? Getting those decisions right requires a deep understanding of the people, processes, rules, and edge cases behind them. Prodigal has spent the last eight years building that understanding. More than a billion interactions between financial institutions and their customers have shaped the intelligence, guardrails, and AI agents we now run in production across North America. Today, our AI agents analyze conversations, capture context, guide human agents, decide the next action, conduct customer conversations, orchestrate outreach, and help people complete payments and resolutions. They are connected, so what is learned in one interaction can inform what happens next. We are expanding this swarm of AI agents across more of the work financial institutions do: originations, document processing, back-office workflows, servicing, and other critical operations where money, identity, people, and regulation intersect. We are backed by Y Combinator, Accel, and Menlo Ventures, and work with 100+ financial institutions across North America. Listen directly from our CTO, Cofounder - Sangram Raje About the Role We're looking for a Customer Success Manager who thrives on chaos as much as clarity. Once an account is handed to you by our AI Deployment team after the hyper-care phase, you own it, whether that means smoothing over rough edges from a still-settling rollout or building on a genuinely stable one. Either way, your job is

The Executive - Closing is primarily focused on prospecting new accounts within assigned projects and geographical areas to meet revenue goals. This role involves identifying leads, seeking business opportunities, and developing strong client relationships to facilitate effective sales. The Closing Manager is responsible for ensuring a positive customer experience and driving revenue generation through consistent follow-ups and interactions. Source: Adani Group | Job ID: 55305

End to end responsible for: • government and municipal stakeholder strategy that accelerates project permissions/NOCs/clearances and protects license to operate. • relationship governance, escalation pathways and facilitation support for critical approvals in coordination with Regulatory and Business teams. • disciplined tracking, submission standards and compliance evidence for authority interactions. • protocol management for VIP visits and MoU ceremonies to protect reputation and stakeholder goodwill. Source: Adani Group | Job ID: 53518

Overview: The role is responsible for managing and supporting the operations of Global Network Engineering in a hybrid/cloud environment and provides senior-level expertise to the network engineering team. We're looking for an expert in on-premises networking, cloud infrastructure networking (Azure/AWS), and telecommunications (VOIP) in global environments, with knowledge and focus on zero-trust networking methodologies. This position requires off-hours on-call availability. This is a remote position with a 3 PM - 12 AM Shift. Candidates may need to visit the Mumbai office as and when needed in the general shift. What You'll Do: Manage physical network management and support covering Guidepoint offices, including, but not limited to, firewalls, routers, switches, etc. Responsible for managing the Enterprise WiFi Operations ZScaler Network management Monitor global traffic latency, issues, and application performance Update and design next-generation network models Network detection and response Intrusion detection and prevention technologies Azure Cloud Traffic integrating with On-prem traffic Azure Web Security CASB models and methodologies What You Have: 8+ years of experience with core networking in an enterprise environment, ideally global network design and security methodologies. 5+ years of working experience with advanced Azure cloud networking technologies. Must have substantial experience with managing WiFi Operations. CCNP Certified or equivalent experience 3+ years of hands-on experience, preferably with Sonic-wall/Netgear. Solid engineering knowledge of routing, switching (VLANs), Azure networking, firewalls, and traffic management. Update network security based on VNETs and Subnets, with traffic monitoring, etc. Knowledgeable in Azure Application Gateways, Front Door, and other security tools. Nice to have: Must know telecommunication technologies (VOIP, SIP Trunking, Microsoft Teams) Network security experience (vulnerability manage