It Business Solution Manager in India

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior AI Engineer, you'll join a 10-person team focused on data integrations (shippers and carriers moving in and out of the FourKites ecosystem) and our active AI agent workstreams — including a support automation agent handling 60-70% of customer tickets, a voice agent that calls carriers to gather and update information, and an end-to-end carrier onboarding agent (email + voice). You'll work on features end to end (~75-80% backend, ~20-25% frontend) using Python, Java/GoLang, agentic frameworks like LangGraph, React, Redis and PostgreSQL. You'll develop products that change the logistics landscape for some of the biggest corporations in the world, and work closely with our US team and customers to shape the future of the industry. What you’ll be doing: Design, build, and productionize AI agents/workflows (e.g., support automation, voice, and onboarding agents) using agentic frameworks such as LangGraph Develop, test, and maintain backend applications in Python and Java or GoLang Write clean, efficient, and well-documented code across the full SDLC — development, QA, and release Design and implement data models and database schemas Collaborate with the frontend team to integrate the backend with the user interface Perform code reviews and ensure code quality standards are met Troubleshoot and debug applications, including AI agent workflows in production Work with the DevOps team to deploy and manage applications in production (Kubernetes) Continuously learn and stay up to date with new technologies and industry trends, particularly in the AI/agentic space About the team: Our

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You Will: Data Architecture and Design: Designing and overseeing the architecture of scalable and reliable data platforms, including data pipelines, storage solutions, and processing systems Data Modelling and Management:Developing and implementing data models, ensuring data quality, and establishing data governance policies Data Pipeline Development: Building and optimising data pipelines for ingesting, processing, and transforming large datasets from various sources Performance Optimisation: Identifying and resolving performance bottlenecks in data pipelines and systems, ensuring efficient data retrieval and processing Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform Data Security and Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data Perform other duties as assigned You Have: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 10+ years of experience in data engineering or a similar role. Enterprise SaaS software solutions with high availability and scalability Solution handling large scale structured and unstructured data from varied data sources Experience in building and maintaining data platform systems such as distributed compute,

... Address: Floor 6, B Wing, Supreme IT Park, Supreme City, Behind Lake Castle, Powai, Mumbai 400076 Facility: FULLERTON - MUMBAI Qualification: 10th Experience: 2 - 5 years Source: Sodexo India | Job Code: IJP573844

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Graduate Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573662

... Address: is located on the 12th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-12 IFM Hyd Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573687

... Address: is located on the 12th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-12 IFM Hyd Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573686

... Address: is located on the 12th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-12 IFM Hyd Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573684

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: 12th Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573666

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573672

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573669

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573674

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Diploma Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573676

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Diploma Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573677

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Not Specified Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573671

... Address: is located on the 11th floors of the WaveRock Building Survey No. 115 TSIIC IT/ITES SEZ Nanakramguda Serilingampally Facility: Persistent Systems - Waverock-11 IFM-Hyd Qualification: Diploma Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP573680